Slide 1: Site visit to Kampen: Wärtsilä Global Logistics Services
Site visit to Kampen: Wärtsilä Global Logistics Services Wärtsilä Global Logistics Services (WGLS) is pivotal to Wärtsilä’s service strategy, supporting Marine and Energy customers globally with spare parts logistics 1 ©
Slide 2: Services is a key driver for Wärtsilä growth and profitability
Services is a key driver for Wärtsilä growth and profitability; in 2024, service grew 9% compared to 2023, and ~40% compared to 2021 Group services net sales, EURm1)2) Marine services net sales, EURm1) 2024 vs 2023 growth, % service net sales 4,000 4,000 Group Marine Total Service net sales +9% +10%
Slide 3: Book-to-bill ratio above 1 for all revenue streams lays a solid foundation for future growth
Book-to-bill ratio above 1 for all revenue streams lays a solid foundation for future growth Marine 12m rolling book-to-bill1) 1.75 1.50 1.25 1.00 0.75 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2022 2022 2022 2022 2023 2023 2023 2023 2024 2024 2024 2024 Service Spare parts Field service Agreements Retrofi
Slide 4: We increase sales and profitability by moving up our Marine service value ladder
We increase sales and profitability by moving up our Marine service value ladder, with WGLS1) contributing at every step Marine service value ladder, sales EUR/kW relative to transactional 1x 2-3x Guaranteed asset Optimised performance maintenance agreement Technical agreement AI-based Expert Enhanc
Slide 5: Marine service growth is driven by installed base, value ladder, and retrofits and upgrades
Marine service growth is driven by growing the installed base, by moving up the service value ladder, and through retrofits and upgrades +3.5% +10% +46% growth in Marine engine Marine highest-tier agreement3) Marine retrofits total installed base over 2021 - 20241) sales in 2024 vs 2023 order intake
Slide 6: Wärtsilä serves its installed base through a world leading global service network
Wärtsilä serves its installed base through a world leading global network of service centers, workshops, and service professionals 70+ countries 44 workshops 3 400+ billable professionals1) 9 000+ active customers2) 1 000+ trainings organised in 2024 1) Billable field services and workshop personnel
Slide 7: The Parts and Field Service team supports all our service delivery models
The Parts and Field Service team supports all our service delivery models, including agreements and retrofits Field Services Resources Global Logistics Services Workshops & Supply Management Technical Services Warranty Services Wärtsilä Land & Sea Academy 7 ©
Slide 8: We have expanded capacity and enhanced operational efficiency to meet rising demands
We have expanded capacity and enhanced operational efficiency to meet rising demands Increased capacity Enhanced efficiency +15% +20% +56% billable PFS personnel worked hours in billable PFS number of trainings over 2021 - 20241) cost centres over 2021 - 20241) over 2021 - 20242) 56% +20% 44% +17% +
Slide 9: We invest in digitalisation to enhance the customer experience while reducing cost-to-serve
We invest in digitalisation to enhance the customer experience while reducing cost-to-serve +72% Parts sales through digital commerce Applications for customers and internal operations over 2021 - 2024 Wärtsilä Lifecycle Data Platform +72% +45% +34% As Designed As Sold As Built As Delivered As Maint
Slide 10: Wärtsilä Global Logistics Services
Wärtsilä Global Logistics Services We excel in spare parts logistics from supply chain to customer delivery in Marine and Energy 10 ©
Slide 11: Wärtsilä GLS delivers high-quality services through a seamlessly integrated supply chain
Wärtsilä GLS – Global Logistics Services delivers high-quality services through a seamlessly integrated supply chain 6 38 1 800 1.2 million 90% CDC1) Kampen + countries where active suppliers different spare availability parts distribution we operate2) part numbers in off-the-shelf warehouses portfo
Slide 12: Our deliveries increased by 18% since 2021; we leverage automation
Our deliveries increased by 18% since 2021; we leverage automation to maximise efficiency and stock accuracy Every day we pack We pack one delivery line every ~3 800 delivery lines1) 23 seconds 97% 27 of delivered lines are 3,782 picked up from 3,640 automatic warehouse 25 3,463 24 3,211 23 99.9% st
Slide 13: Our continuous improvement mindset leads to ever-enhancing customer service
Our continuous improvement mindset leads to ever-enhancing customer service +18% - points 1. Set the on-time delivery over 2021 - 2024 direction 87% 89% 5. Stop, 80% reflect, 2. Define 71% learn, and reiterate Wärtsilä the flow Continuous Improvement 4. Remove 3. Make the obstacles flow visible to f
Slide 14: We continuously strive towards a zero-waste supply chain
We continuously strive towards a zero-waste supply chain, in collaboration with our suppliers and customers Ecofriendly -67% Working closely with our very committed business packaging reduction in plastic vs partner Wärtsilä, we are on the supplier side and 2022, equivalent to accelerating the proce
Slide 15: We are committed to grow our Service business, while enhancing operational efficiency and customer value
We are committed to grow our Service business, while enhancing operational efficiency and customer value +3.3% total engine installed base over 2021 - 20241) (+3.5% in Marine) Increased demand +38% retrofits total order intake 2024 vs 2023 (+46% in Marine) +12% total highest-tier agreement2) sales 2
Slide 16: WARTSILA
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