Slide 1: Fourth Quarter & FY 2020 Results
Fourth Quarter & FY 2020 Results May 21, 2020
Slide 2: Disclaimer
Disclaimer General All references in this presentation to the “Company”, “Lightspeed”, “us” or “we” are to Lightspeed POS Inc. All references in this presentation to dollars, “$” or “US$” are to United States dollars, and all references to Canadian dollars and “C$” are to Canadian dollars. Cautionar
Slide 3: Lightspeed at-a-glance
Lightspeed at-a-glance (2) ~$22.3B (2) LTM Gross Transaction Volume (“GTV”) ~76,500 Customer Locations (1) (2) >$600K/yr GTV/customer >100 Countries $36.3M (3) ~90% Recurring Software and 4Q’20 Revenue 70% Payments Revenue (4Q’20) YoY Revenue Growth (1) Average GTV as of March 31, 2020 (2) As of Mar
Slide 4: Future-proofing business with technology for the new commerce economy
Future-proofing business with technology for the new commerce economy Lightspeed omni-channel solutions are powering SMBs around the world 4
Slide 5: Lightspeed's cloud-based omni-channel platforms
Lightspeed solutions POS / Hardware Discounts, Price Rules Home and Gift Cards Omni-Channel Delivery Lightspeed’s Engagement / Bookings and Order Mgmt Membership Mgmt / Floor and Table Mgmt cloud-based omni- channel platforms Loyalty Reporting and are a hub of end-to-end Analytics / Real-time Dashbo
Slide 6: Lightspeed is a committed technology partner powering customers' evolving growth
Lightspeed is a committed technology partner powering customers’ evolving growth E-Commerce – Streamlined onboarding & ramped scalability • Record adoption of Lightspeed eCommerce in March • GTV processed by NA retailers up >4x vs Feb 2020 POS Payments – Accelerated onboarding of eligible customers
Slide 7: Future-proofing SMBs for new commerce economy
Future-proofing SMBs for new commerce economy Longtime physical retailer established an online presence through Lightspeed and enabled curbside pickup to maintain community connection Retail customer rapidly designed a pop-up Lightspeed eCommerce site, complemented by virtual sessions with employees
Slide 8: Lightspeed is positioned to win – Now and Post-COVID-19
Lightspeed is positioned to win – Now and Post-COVID-19 Solution Set Always been ahead of the curve in helping customers adapt to changing consumer behaviors. Omni- channel is now a MUST HAVE. Ready to serve inevitable migration away from legacy POS systems Software First New product innovation made
Slide 9: Lightspeed growth strategies
Lightspeed growth strategies Expand Customer Base Expand Solutions Expand ARPU Selective Pursuit of M&A Large, underserved SMB market with Growth in eCommerce Lightspeed offers a range of premium Lightspeed has completed 9 acquisitions strong industry tailwinds supporting Record number of
Slide 10: Lightspeed Payments: Highlights during first year of availability
Lightspeed Payments: Highlights during first year of availability Launched in Jan 2019 to US Retail customers; expanded to US Restaurant and Canada Retail customers during Q3 Number of eligible customers contracting for payments continued to ramp, reaching >60% of eligible customers in Q4, driven by
Slide 11: Financial Overview
Financial Overview
Slide 12: Financial model characteristics
Financial model characteristics Features Benefits ~90% Recurring Subscriptions Recurring Payments Recurring Software (1) and Payments Revenue New customers More locations More modules % of transaction volume Growth in Average Revenue/Customer (ARPU) (1) Positive Net Dollar Retention Rates(1) (1) As
Slide 13: Diverse, high-quality, growing customer base
Diverse, high-quality, growing customer base Total Customer Locations Total Customer Locations (1) (1) ~76,500 ~76,500 ~49,000 ~49,000 ~41,000 56% 20% 56% 17% y/y y/y y/y y/y Fiscal 2018 Fiscal 2019 Fiscal 2020 4Q'2019 4Q'2020 70% (2) 69% GTV GTV (2) (in $B) (in $B) 22.3 65% 59% 6.1 14.5 3.5 10.6 54
Slide 14: Strong revenue growth
Strong revenue growth Total Revenue Total Revenue (in $M) 36.3 120.6 (in $M) 77.5 21.3 57.1 56% 70% 36% y/y y/y 34% y/y y/y Fiscal 2018 Fiscal 2019 Fiscal 2020 4Q'2019 4Q'2020 70% 69% Software + Payments Revenue Software + Payments Revenue (in $M) (in $M) 65% 31.8 106.9 59% 18.7 68.5 51.1 56% 70% 34
Slide 15: Significant annual gross profit expansion
Significant annual gross profit expansion Gross Profit Gross Profit (in $M) (in $M) 22.7 77.4 14.3 53.9 63% 39.6 64% GM GM 70% 67% 69% GM GM GM Fiscal 2018 Fiscal 2019 Fiscal 2020 4Q'2019 4Q'2020 70% 69% Adjusted EBITDA Adjusted EBITDA (in $M) (in $M) Fiscal 2018 Fiscal 2019 Fiscal 2020 4Q'2019 65%
Slide 16: COVID-related insights
COVID-related insights COVID Lightspeed response Post-March quarter • Started feeling effects of Free 3-month subscriptions for • April retail GTV grew >50% software solutions to help COVID in early March, GTV customers from March deteriorated thru month-end • Lightspeed eCommerce • RECORD month of
Slide 17: Investment highlights
Investment highlights Leading global cloud omni-channel commerce platform powering SMBs in the new digital economy Large total addressable market mainly served by legacy systems poorly equipped to support migration to cloud Strong and consistent growth with vast majority of revenue generated from re
Slide 18: Appendix A – Industry Metrics
Appendix A – Industry Metrics Appendix A “Average Revenue per User” or “ARPU” represents the total software and payments revenue of the Company in the period divided by the number of unique customers, or by the number of Customer Locations, as the context dictates, of the Company in the period. “Cus
Slide 19: IR contact
IR contact investorrelations@lightspeedhq.com