Netcare Limited · JSE:NTC
Netcare — JP Morgan Investor Conference 2024
23 slides from Netcare's conference presentation, Mar 14, 2024
Slide 1: Trauma care in Netcare: our uniquely differentiated service
Trauma care in Netcare our uniquely differentiated service Dr Anchen Laubscher Group Medical Director JP Morgan Investor Conference| 14 March 2024 1
Slide 2: Setting the scene
Setting the scene Contextualising South Africa’s quadruple burden of disease the significance of trauma Rationale for objective external validation our ambition for accreditation Measuring and monitoring clinical performance data from pre-hospital through definitive to rehabilitative care How digiti
Slide 3: A comprehensive and integrated ecosystem
A comprehensive and integrated ecosystem 49 14 Acute hospitals Mental health hospitals 9 903 Netcare Netcare Akeso 1 007 Beds Hospitals Beds 12 Day clinics Netcare 63 92 Netcare 911 Medicross Primary Netcare 911 sites healthcare facilities 8 Cancer care centres providing radiation treatment Netcare
Slide 4: Centers of Excellence
Centers of Excellence External assurance and validation of differentiated services 36 Emergency The only hospital 1 379 ICU beds and The only dedicated Largest ECMO Centre 4 regional Transplant Departments - 82.8% group with 4 594 HC beds private burns unit in in SA at Netcare Centres across the hav
Slide 5: Centers of Excellence
Centers of Excellence External assurance and validation of differentiated services in the context of trauma care 36 Emergency The only hospital 1 379 ICU beds and The only dedicated Largest ECMO Centre 4 regional Transplant Departments - 82.8% group with 4 594 HC beds private burns unit in in SA at
Slide 6: A strategy tailored to a purpose
A strategy tailored to a purpose Netcare’s strategy responds … and leverages off our unique … to create sustainable decisively to the three global ecosystem of assets and services … competitive advantage healthcare megatrends … for the Group #1 Customer centricity Person centred health #2 Digitisati
Slide 7: #1 Customer centricity
#1 Customer centricity “Patients” to “People” to “Person” centred care Person centred Changing our perspective to understanding all patients are people first sounds obvious, but it wasn’t always so Over the last 10 years we have witnessed large public sector organisations recognising that whilst ove
Slide 8: #2 Digitisation
#2 Digitisation From analogue to digital Digitally Enabled 2018 2024 NETCARE LIMITED
Slide 9: #3 Data
#3 Data From retrospective to real-time Innovation impact Hospitals digitized 44 Data Driven Beds (Digital Care) 9 160 Medical devices connected >13 946 GIBS/PPS HEALTHCARE INDUSTRY iPads in use >12 729 Active users1 31 410 Concurrent live users of EMR >4 120 Electronic scripts processed >5.18m Netc
Slide 10: Digitisation of electronic medical records largely complete across our seven delivery platforms
Digitisation of electronic medical records largely complete1 across our seven delivery platforms CareOn Netcare Hospitals CareOn Aria Netcare Akeso Netcare Cancer Care Netcare website Heal Care@Work Netcare Medicross Netcare Netcare app Occupational Health CareOn NephrOn Netcare 911 National Renal C
Slide 11: Netcare's electronic medical record system
Netcare’s electronic medical record system Digitisation of our hospitals, real-time, mobile enabled clinical records integrating all aspects of healthcare delivery Benefits to patient safety, improved clinical outcomes and patient engagement are rapidly emerging 11
Slide 12: A strategy for consistently excellent care
A strategy for consistently excellent care Frameworks informing our Consistency of Care approach Source: Nundy et al. (2022). The Quintuple Aim for Health Care Source: Porter ME. 2010. What is value in health care? New England Journal Improvement – A new Imperative to Advance Health Equity. JAMA. 12
Slide 13: Consistency of Care approach
Consistency of Care approach Realising the Netcare promise for each individual who trusts us with their care Perception of Care Quality of Care Value of Care Governance #WeCare To improve our To demonstrate our To manage the cost To improve and To look after the patient satisfaction ability to provi
Slide 14: Care in the context of South Africa's quadruple burden of disease
Care in the context of South Africa’s quadruple burden of disease1 Injuries and violence Why is it important? How we achieve it How we measure it • Physical trauma due to • Netcare takes an integrated trauma • The effectiveness of our injury and violence - a system approach from prevention approach
Slide 15: Timeous treatment
Timeous treatment Promoting the best outcomes Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • Time from injury to Netcare 911’s advanced EOC1 can: • 19.4 minutes average time treatment is the most locate people in distress between receiving
Slide 16: Most appropriate facility
Most appropriate facility Promoting the best outcomes Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • Patients with the most • Level I trauma centres are equipped • 68.0% of patients with an ISS1 severe physical injuries to handle the most seve
Slide 17: Person perception of their pain management
Person perception of their pain management Promoting person centred care Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • 76.2% of patients transported by • Timeous, appropriate pain • A patient’s rating of their pain is Netcare 911 with pain sc
Slide 18: Medication safety in-hospital
Medication safety in-hospital Promoting the safest care Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • Medication is a key part • Processes to promote safe • 0.02 rate of medication related part of in-hospital prescribing, dispensing and event
Slide 19: Early detection of sepsis
Early detection of sepsis Promoting the safest care Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • Sepsis is a life-threatening • Predictive analytic model leveraging • Doctors alerted when calculated risk infection machine learning >80% • Ass
Slide 20: Specialised physical rehabilitation
Specialised physical rehabilitation Promoting the best outcomes Person centred Digitally Enabled Data Driven Why is it important? How we achieve it How we measure it • Functional recovery from • The multi-disciplinary approach • An average of 7.28 improvement a severe traumatic injury at Netcare Reh
Slide 21: Providing a Summary of Care
Providing a Summary of Care Promoting person centred care 21
Slide 22: In loving memory of Dr Vicky Jennings
In loving memory of Dr Vicky Jennings 3 March 1979 – 3 March 2024
Slide 23: Thank you
Thank you JP Morgan Investor Conference| 14 March 2024