Slide 1: InPost Group FY 2024
BD INPOsT GROUP FY 2024 28 March, 2025
Slide 2: Disclaimer
Disclaimer Disclaimer Please read the following before continuing. The following applies to this presentation, any oral or video presentation of the information in this presentation by InPost S.A. a public limited liability company (société anonyme), incorporated and existing under the laws of the G
Slide 3: Agenda
Agenda Key Messages Business update Poland Business update International Financial highlights Outlook 3
Slide 4: Record-breaking 2024 for InPost Group
Key Messages Record-breaking 2024 for InPost Group Parcel volumes Revenue Capex 1.1b PLN 11b PLN 1.4b +22% YoY +23% YoY +37% YoY Adjusted EBITDA Group FCF1 Net leverage PLN 3.6b PLN 0.9b 1.9x +33% YoY +22% YoY vs. 2.2x EOY 2023 1) M&A expenses not included; All numbers refer to FY 2024 for InPost Gr
Slide 5: Record-high locker deployment
Key Messages Record-high locker deployment: +11.5k APMs YoY 9,243 2,873 283 25,269 1,854 3,984 Markets APM PUDO 9 47k 34k 6,927 +32% YoY in Q4’24 +12% YoY in Q4’24 10,357 8 Cross-border markets 2,004 3,229 9,916 5,173 APM – Automated Parcel Machine, PUDO – Pick-Up, Drop-Off point; All data as of the
Slide 6: Consistently outperforming the market
Key Messages Consistently outperforming the market InPost and total e-commerce market volume growth YoY Poland Mondial Relay United Kingdom 163% 28% 28% 147% 24% 20% 20% 21% 20% 21% 17% 88% 12% 12% 11% 10% 10% 58% 9% 9% 4% 5% 1% 2% 0% 0% 1% 2% Q1’24 Q2’24 Q3’24 Q4’24 Q1’24 Q2’24 Q3’24 Q4’24 Q1’24 Q2
Slide 7: On the path to net-zero
Key Messages On the path to net-zero InPost CO2 reduction InPost Group CO2e InPost Group from delivery to APM / emissions per parcel ESG ratings PUDO vs. to-door1 continue to reduce improvement Last mile Scope 1, 2, 3 - market-based emissions per NEGLIGIBLE RISK 100 volume [t CO2e/million parcels]2
Slide 8: Poland update
Poland update Strengthening InPost Love Brand 8
Slide 9: Community of loyal and sticky users
Business update Poland Community of loyal and sticky users – capturing 100% of e-commerce shoppers APM and App who order to-door users ~100% users over of Polish 40% 24m e-commerce population 13.7m more than non-app users Loyal APM Loyalty users programme users Already 6.5m 19.4m 11.0m incremental p
Slide 10: The Love Brand – InPost is more than just a locker
Business update Poland The Love Brand – InPost is more than just a locker InPost APMs - the preferred way of delivery #1 NPS among peers Most frequent way for parcel delivery InPost APM and competitors’ NPS scores 93% 77 to-door AliExpress PUDO Zabka DHL PUDO #2 Allegro Post delivery Allegro APM Poc
Slide 11: InPost APMs can make or break conversion rates
Business update Poland InPost APMs can make or break conversion rates APM of choice Motivates to shop online APMs chosen most often for delivery (%) APMs motivating to shop online (%) 88% 95% Allegro #3 DPD DHL #2 Allegro DPD DHL Source: Gemius, 2024 E-commerce in Poland. 11
Slide 12: The leader in lockers
Business update Poland The leader in lockers Split: # of compartments in Poland 25.3 26.2 # of 19.3 22.0 16.4 16.1 APMs [Thousand] 7.7 2.3 2021 2022 2023 2024 ~30% others # of 3.7 3.3 compartments 2.4 2.9 [Million] 1.5 0.4 0.9 0.1 2021 2022 2023 2024 ~ 70% Average 147 151 149 145 APM size [# of comp
Slide 13: Efficiency of APMs continues to expand
Business update Poland Efficiency of APMs continues to expand Number of APMs Parcel volume [m] Improved network utilisation +15% +20% Utilisation +3 p.p. of the entire in Q4 2024 YoY +12% 25,269 209.8 network [%] 21,969 +18% 175.4 +27% 83% 173.3 of total volume 146.6 28.8 36.5 Q4 2023 Q4 2024 Q4 202
Slide 14: Innovation is in our DNA: InPost Pay
Business update Poland Innovation is in our DNA: InPost Pay InPost Pay: 1 2 3 1-click checkout ~8.0m Choose Confirm …and wow, a product… order… ready! Registered Fully integrated users shopping (payment, delivery and returns) 4.9/5.0 Customer satisfaction after 1st transaction 30%+ increase in conve
Slide 15: Customer loyalty at a glance
Business update Poland Customer loyalty at a glance Where are we now? Next steps Further development of the 11.0m 12.3m Enrolled Opened InBoxes users loyalty programme in Poland Rollout to other markets 6.5m 5.0b Parcels InCoins increment granted France: UK: Other markets: 2025 2026 2027 Our program
Slide 16: International
International Market share gains across all markets 16
Slide 17: Further international expansion of OOH points and logistics sites
Business update International Further international expansion InPost vs. market YoY volume growth in 2024 of OOH points and logistics sites InPost Market 4. 1. Scale Greater #1 APM network Economies Convenience All markets +11k profitable New OOH points Market share +21 Mondial Relay vs. gains New L
Slide 18: Year of big B2C wins
Business update International Year of big B2C wins - merchants launched in international markets Source: Company data. 18
Slide 19: Mondial Relay: strengthening APM adoption
Business update International Mondial Relay: strengthening APM adoption +73% +81% APM growth YoY volume delivered to APMs YoY Improved network utilisation # of APMs and PUDOs Parcel volume [m] by point of delivery Utilisation of the entire network [%] +19% +10% +2.5 p.p. 31,341 in Q4 2024 YoY 77.8 2
Slide 20: B2C expansion – strategic priority for Mondial Relay
Business update International B2C expansion – strategic priority for Mondial Relay +28% B2C growth YoY Delivery quality improvement Merchant base expansion 42% 50% 60%+ +10% of B2C parcels delivered on D+1 in Q4’24 77.8 55% of top e- 70.6 merchants in France are Mondial Relay customers Constantly im
Slide 21: Mondial Relay: #1 brand in OOH
Business update International Mondial Relay: #1 brand in OOH 52% +84% YoY of French people prefer Mondial Relay leads in APM more APM users out-of-home delivery awareness and usage in 2024 What company delivering parcels to APMs #1 are you familiar with? 25% NPS index 48% 81% in France Amazon 27% Re
Slide 22: Enhancing the Mondial Relay app experience
Business update International Enhancing the Mondial Relay app experience 1st Ratings of 3.2m position 4.6/5 on both stores app downloads Mobile Performance (+2.1m YoY) Score1 8.8/10 Rating on Avis Vérifiés App users order over 40% more than non-app users App downloads (cumulative) from Sept 2022 to
Slide 23: InPost UK: strong momentum in B2C contract gains
Business update International InPost UK: strong momentum in B2C contract gains Huge potential in B2C B2C merchant e-commerce market volume adoption plan: 300+ B2B 3b 4b+ Strong B2C parcels in the UK; InPost C2C 200+ 70% B2C share in the UK presence market parcel volume Returns parcels 50+ B2C 300m ~
Slide 24: InPost UK: focus on network expansion
Business update International InPost UK: focus on network expansion Over 40% of the UK population Significant +100% Improved lives within a 7-minute walking acceleration network distance to an InPost location in volume 93.2 utilisation # of APMs and PUDOs in the UK Volume [m parcels] +58% Utilisatio
Slide 25: InPost UK: improving UX to drive higher APM adoption
Business update International InPost UK: improving UX to drive higher APM adoption 1st Ratings of 1.9m position 4.9/5 app downloads Mobile Performance (+1.6m YoY) Score1 on both stores. 40% App downloads App users order over more than (cumulative) from non-app users Sept 2022 to Jan 2025 1. Benchmar
Slide 26: Financial highlights
‘Sp Inpost Group Financial highlights
Slide 27: Q4 2024 key figures
Financial highlights Q4 2024 key figures Group Poland International1 322m +20% +21% Parcel volume +20% YoY Parcel volume growth YoY Parcel volume growth YoY PLN 3,361.3m +15% +44% Revenue2 +26.4% YoY Revenue growth YoY Revenue growth YoY 34.2% 47.2% 18.0% Adjusted EBITDA Margin Adjusted EBITDA Margi
Slide 28: Summary of financial performance
PLN m unless otherwise specified Q4 2024 Q4 2023 YoY 12M 2024 12M 2023 YoY Financial highlights Parcel volume (m) 322.0 268.2 20% 1,091.6 891.9 22% Summary Poland 209.8 175.4 20% 709.2 589.5 20% International 112.3 92.8 21% 382.4 302.4 26% of financial Mondial Relay UK + Italy1 77.8 34.5 70.6 22.1 1
Slide 29: Poland: strong results driven by volume growth and cost management
Financial highlights Poland: strong results driven by volume growth and excellent cost management Parcel volume [m] APM volume To-door volume Revenue1 [PLN m] APM To-door Other +20% +20% +15% +21% 209.8 709.2 1,865.1 6,473.7 175.4 589.5 1,621.8 5,353.5 173.3 577.5 1,468.4 4,907.8 146.6 493.3 1,243.5
Slide 30: Mondial Relay: strong improvement in profitability
Financial highlights Mondial Relay: strong improvement in profitability driven by B2C expansion and higher APM adoption Parcel volume [m] Revenue1 [PLN m] PLN EUR +10% +11% +13% +5% 77.8 266.7 908.5 2,871.7 3,024.8 70.6 239.9 803.1 Q4 2023 Q4 2024 12M 2023 12M 2024 Q4 2023 Q4 2024 12M 2023 12M 2024
Slide 31: UK and Italy: record-high volume and EBITDA
Financial highlights UK and Italy: record-high volume and EBITDA with further margin expansion Parcel volume [m] UK Italy Revenue1 [PLN m] UK w/o Menzies Menzies Italy +56% +85% +151% +127% 34.5 115.7 587.7 1,446.7 22.1 274.1 62.5 939.9 27.2 93.2 637.5 234.2 17.2 46.5 220.0 174.3 439.1 220.0 4.9 7.2
Slide 32: Adjusted EBITDA to Net Profit
Financial highlights Adjusted EBITDA to Net Profit 1 Incentive programmes set up by 12M 2024 12M 2023 Difference % change shareholders: MIP and Earn out (non-cash Adjusted EBITDA 3,648.4 2,733.1 915.3 33.5% impact on the Group results) Margin % 33.3% 30.8% 250bps 1 2 LTIP increase resulting from hig
Slide 33: Highly cash-generative business model in Poland
Financial highlights Highly cash-generative business model in Poland funding international expansion 12M 2023 12M 2024 PLN million PLN million 2,993.6 2,733.1 25% 53% PL Capex YoY PL 49% 833.5 growth1 PL Adjusted 48% 26% EBITDA Group Adjusted 2,160.1 INT Capex o/w (106.7) 28% conversion EBITDA YoY g
Slide 34: Further deleveraging to 1.9x
Financial highlights Further deleveraging to 1.9x 12M 2024 12M 2023 Difference % change 7,756.2 6,648.4 1,107.8 16.7% 1 Increase related to the acquisition 5,060.8 4,856.8 1 204.0 4.2% of Menzies 2,153.9 1,446.1 707.8 48.9% 2 2 Higher IFRS lease liabilities due 541.5 345.5 196.0 56.7% to expansion o
Slide 35: Outlook
Sp INPosT GROUP Outlook
Slide 36: FY 2025 outlook and Q1 2025 trading update
Outlook FY 2025 outlook and Q1 2025 trading update Group revenue We expect YoY Group revenue to grow in the high-teens to low-twenties range, and will surpass market volume growth in all our geographies. InPost to grow market share in all markets. InPost volume growth of mid-teens for the Group comi
Slide 37: 2025 action plan
Outlook 2025 action plan Poland France United Kingdom Further APM network expansion to Strategic focus on B2C APM deployment acceleration meet volume demand merchant adoption Wider adoption of B2C merchants Sustaining love brand by further Launch of to-door delivery and development of new services U
Slide 38: Thank you!
Thank you! Meet us: 3-4 Apr 2025 WOOD's EME NYC Conference, Contact for Investors New York 21 May 2025 Investor Relations Department ABN Amro ODDO BHF Benelux ir@inpost.eu Equities Conference, Amsterdam 22 May 2025 J.P. Morgan European Technology, Media & Telecoms Conference, London For more info: U
Slide 39: Appendix
BD INPOST GROUP Appendix
Slide 40: Adjusted EBITDA to Net Profit
Appendix Adjusted EBITDA to Net Profit PLN m, unless otherwise stated Q4 2024 Q4 2023 Adjusted EBITDA 1,148.3 846.3 302.0 35.7% Margin % 34.2% 31.8% 230bps Incentive programmes set up by shareholders (11.8) (1.2) (10.6) 883.3% Incentive programmes set up by group (30.5) (14.2) (16.3) 114.8% M&A cost
Slide 41: Strong FCF in Poland funding international capex
Appendix Strong FCF in Poland funding international capex Q4 2023 Q4 2024 PLN million PLN million 68% PL Adjusted 53% 879.5 EBITDA 846.3 PL conversion Adjusted 163.2 31% EBITDA 29% 716.3 Group 268.8 245.1 conversion Group Adj. cash cost Adjusted Adjusted 122.3 (29.1) & FX EBITDA 594.0 effect 29.1 EB
Slide 42: Definitions and numerical reconciliations of Alternative Performance Measures
Appendix Definitions and numerical reconciliations of Alternative Performance Measures Adjusted facilitates the comparison of the Group’s operating results from 12 months ended 12 months ended 3 months ended 3 months ended EBITDA period to period and between segments by removing the impact of, PLN m
Slide 43: Profit and Loss and Other Comprehensive Income Statement
Appendix PLN m, unless otherwise specified Revenue 12M 2024 10,919.8 12M 2023 8,843.7 Q4 2024 3,353.9 Q4 2023 2,658.8 Profit and Loss Other operating income Depreciation and amortisation 25.4 1,490.2 19.0 1,149.1 7.4 442.8 0.3 304.3 and Other Raw materials and consumables External services 248.5 5,5
Slide 44: Cash Flow Statement
Appendix PLN m, unless otherwise specified Cash flows from operating activities 12M 2024 12M 2023 Q4 2024 Q4 2023 Cash Flow Net profit Adjustments: Income tax expense 1,247.3 2,355.4 385.6 647.4 2,028.4 284.6 400.1 748.2 141.2 153.1 634.4 75.1 Statement Financial cost/(income) (Gain)/loss on sale of
Slide 45: Balance Sheet Statement
PLN m, unless otherwise specified 31.12.2024 31.12.2023 Appendix Non-current assets 9,978.0 7,640.7 Goodwill 1,519.7 1,379.9 Balance Sheet Intangible assets Property, plant and equipment 1,413.6 6,538.9 1,002.1 4,802.2 Statement Investments in associates, accounted for using the equity method Other
Slide 46: InPost Group out-of-home points
Appendix InPost Group out-of-home points Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Out-of-home points 66,064 69,379 73,636 78,721 81,112 of which APMs 35,449 37,703 40,671 43,812 46,955 of which Poland 21,969 22,654 23,470 24,340 25,269 of which France 4,505 5,140 5,711 6,288 6,927 of which UK 6,409 6
Slide 47: Glossary
Appendix Glossary APM Automated Parcel Machine B2C Business-to-customer C2C Customer-to-customer ETR Effective tax rate Heavy user APM user who received 13–39 APM parcels within the last 12 months KPI Key Performance Indicator L2D Locker-to-door, delivery from an APM to the address Net Leverage Calc
Slide 48: Change in segments reporting
Appendix Change in segments reporting Old segments Recalculated to new segments PLN m, unless otherwise PLN m, unless otherwise Q1 2024 Q2 2024 Q3 2024 Q4 2024 FY 2024 Q1 2024 Q2 2024 Q3 2024 Q4 2024 FY 2024 specified specified Segment Volume [m] 242.6 264.4 262.5 322.0 1,091.6 Segment Volume [m] 24