Danske Bank A/s · OMXCOP:DANSKE
Danske Bank A/s — Investor Day (June 2023)
11 slides from Danske Bank A/s's investor day presentation, Jun 7, 2023
Slide 1: Focused Nordic leader with strong profitability
Focused Nordic leader with strong profitability Investor update Copenhagen, June 7, 2023
Slide 2: Personal Customers
Personal Customers A focused and personalised bank built on a common platform Christian Bornfeld, Head of Personal Customers 2
Slide 3: Pan-Nordic presence with a solid position in the most attractive segments
Strategic priorities – Personal Customers Pan-Nordic presence with a solid position in the most attractive segments Lending market share1 Share of Top 1-3 market position Deposit market share1 income Leading full-service Retail and Private Bank 8% with strong subsidiaries and partners 11% Establishe
Slide 4: We have a strong foundation to build upon
Strategic priorities – Personal Customers We have a strong foundation to build upon From 2019 To 2022 Improved quality of advice Satisfaction on advisory meetings1 8.7 9.1 ‘Digitally savvy’ customer base Digital customers in Nordics ~90% ~90% Strongholds Broad offering through product units Income f
Slide 5: We are sharpening our focus across markets, building on our strengths
Strategic priorities – Personal Customers We are sharpening our focus across markets, building on our strengths Strategy Rationale Focus Cement position as the bank of choice for Broad customer base skewed Narrow Broad majority of customer segments in society towards more advanced needs and preferen
Slide 6: New need-based segmentation to guide customer focus and targeted value propositions
Strategic priorities – Personal Customers New need-based segmentation to guide customer focus and targeted value propositions New need-based customer segmentation New ways of engaging Key life-events Children moving out 1. The convenience of digital is a must for almost everyone Wealthy families Car
Slide 7: Proactive & adaptable engagement model joined with a broad yet personalised offering
Strategic priorities – Personal Customers Proactive & adaptable engagement model joined with a broad yet personalised offering Proactive engagement model Broad & configurable offerings Example life events (per year1) Modular base offerings with targeted add-ons Proactivity based on financial ~2mn ~3
Slide 8: Clear cross-country synergies from building on the same platform
Strategic priorities – Personal Customers Clear cross-country synergies from building on the same platform Building on the same shared platform Country-specific investment plans 2023-’24 ‘26 ’27 Digital and tech investments • Accelerate digitisation of offering Distinct segment focus • Expand usage
Slide 9: We will focus on three selected growth and profitability levers
Strategic priorities – Personal Customers We will focus on three selected growth and profitability levers 30% 1 Make relationships more efficient Targets 2023E 2026T Income RoAC Proactive engagement model with digital self-service and continuous digital advice Increase number of meetings, and meetin
Slide 10: Personal Customers: A focused & personalised bank built on a common platform
Return on Allocated Capital <50% Cost to Income +16pp 29% 26% 13% 2022 Q1 ‘23 Cost Income Other1 2026T Cost Income Personal Make relationships more efficient with new engagement and digital self-service model Significant uplift from normalised interest rates, notably in Denmark and Finland Up- and r
Slide 11: Disclaimer
Disclaimer Important Notice This presentation does not constitute or form part of and should not be construed as, an offer to sell or issue or the solicitation of an offer to buy or acquire securities of Danske Bank A/S in any jurisdiction, including the United States, or an inducement to enter into