Nu Holdings Ltd. · NYSE:NU

Nu — Q3 2022 Earnings Presentation

51 slides from Nu's earnings presentation, Aug 15, 2022

  1. Slide 1: Q3 2022 Earnings Presentation

    Q3 2022 Earnings Presentation November 14, 2022

  2. Slide 2: Disclaimer

    Disclaimer This presentation speaks at the date hereof, and Nu Holdings Ltd. (“The Company”) is under no obligation to update or keep current the information contained in this presentation. Any information expressed herein is subject to change without notice. Any market or third-party data included

  3. Slide 3: Cutting Through The Cycles

    Cutting Through The Cycles Continued growth of the world's largest digital banking platform Acquisition / M arketplace Q3’22 Results M obile Insurance M oney Boxes Easynvest Ultraviolet Q3’22 Results CC Bank Slip Pay BNPL FX Remittances 70.4MM PiX Financing Customers (+46% YoY) N uPay / N uC ripto A

  4. Slide 4: A Business Model That Cuts Through Multiple Products

    A Business Model That Cuts Through Multiple Products 63% 68% 48% 148% 279% 117% +1M 101% 57.4 6.2 0.8 31.8 1.3 1.3 MM MM 5.3 MM 49.2 MM MM MM 35.2 MM MM 21.5 0.4 MM 29.3 MM 2.5 MM 0.6 MM MM MM 1.4 MM 0.0 MM Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'22 Q3'21 Q3'

  5. Slide 5: A Business Model That Cuts Through Multiple Geos

    A Business Model That Cuts Through Multiple Geos GDP, Population (US$Tr,MM) Customer Count Growth Since Launch (1000 inhab. per capita) Colombia US$ 1.4Tr GDP 128MM People US$ 1.8Tr GDP US$ 0.2Tr GDP 215MM People Mexico 51MM People Brazil – Mar’14 Mexico – Jul’19 Brazil Colombia – Aug’20 Our Markets

  6. Slide 6: A Business Model That Cuts Through Multiple Client Segments

    A Business Model That Cuts Through Multiple Client Segments Distribution of Customers per Socioeconomic Class ARPAC US$/Month 54.2 High Income 8% 10% 8% 8% 11% 45.1 41.9 Middle Income 43% 45% 42% 50% 45% 33.4 Low Income 49% 50% 47% 44% 40% 7.9 Nu Bank 1 Bank 2 Bank 3 Bank 4 Note 1: ‘ARPAC’ stands fo

  7. Slide 7: NPS Leadership Continues Indisputable After a Decade-Long Expansion

    NPS Leadership Continues Indisputable After a Decade-Long Expansion NPS Indexed Nu Avg. Fintechs Avg. Incumbent Banks 1.00 1.00 1.00 0.54 0.57 0.56 0.48 0.51 0.25 Brazil Mexico Colombia Third Quarter 2022 Results 7 Note 1: ‘NPS’ stands for Net Promoter Score. Note 2: NPS Indexed (1=Nu’s). Note 3: NP

  8. Slide 8: Superior Customer Engagement Levels Brings Multiple Additional Growth Vectors

    Superior Customer Engagement Levels Brings Multiple Additional Growth Vectors DAU/MAU Evolution 51.9% 49.9% 50.3% 50.2% 47.9% 47.0% 41.8% 41.8% 40.3% 37.5% 35.1% Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 8 Note 1: ‘DAU/MAU’ stands for Daily Active U

  9. Slide 9: Q3 2022 Results

    Q3 2022 Results

  10. Slide 10: Our Model Powers Our Earnings Generating Formula

    Our Model Powers Our Earnings Generating Formula Rapidly Growing Increasing Revenue Low Cost Substantial Customer Base Per Customer Operating Platform Earnings Power ACTIVE CUSTOMERS ARPAC COST TO SERVE Third Quarter 2022 Results 10

  11. Slide 11: Strong Customer Acquisition and Activity Rate Improvement Continue

    Strong Customer Acquisition and Activity Rate Improvement Continue Total Customers (MM) Active Customers 35.2 41.1 46.5 52.3 57.4 (MM) Activity YoY: 46% Rate Active Customers YoY: 63% 70.4 (%) 65.3 59.6 82% 53.9 48.1 80% 78% 76% 73% Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 11 Note 1:

  12. Slide 12: Compounding Effect of Engagement and Cross-sell Driving ARPAC Expansion

    Compounding Effect of More Engagement And More Cross-sell Driving ARPAC Expansion Active Customers Using NuAccount as their Monthly ARPAC by Quarterly Cohort Primary Banking Account (%) Number of Products Per Active Customer US$ (US$ | FX Neutral) month/ 70% Jan-22 Jan-21 Jan-20 Jan-19 Jan-18 Jan-17

  13. Slide 13: Triple-digit Revenue Growth Sustained by Customer Growth and ARPAC Expansion

    Triple-digit Revenue Growth Sustained by Customer Growth and ARPAC Expansion ARPAC (US$) Revenues (US$MM) YoY: 171% YoY: 61% FXN 1,307 FXN 7.8 7.9 1,158 6.7 5.6 877 4.9 636 481 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: Amounts are presented in US dollars and growth rates on

  14. Slide 14: Customer Addition and Rising Limits Driving Purchase Volume

    Compounding Effect of Customer Addition and Rising Limits Driving Purchase Volume Purchase Volume (US$Bn) Purchase Volume per Customer FXN US$ month/ YoY: 75% customer $350 FXN 20.0 21.2 Credit Card: 62% FXN Prepaid Card: 105% FXN $300 15.9 7.6 6.9 14.4 $250 12.1 5.3 13.6 $200 4.8 13.1 3.7 10.6 $150

  15. Slide 15: Strong Loan Growth, Despite FX Devaluation

    Strong Loan Growth, Despite FX Devaluation and Stable Personal Loan Origination Total Portfolio (US$Bn) Total Portfolio (%) Credit Card Personal Loans YoY: 83% FXN 17% Credit Card: 77% FXN 23% 21% 20% Personal Loans: 111% FXN 9.7 21% 9.1 8.8 1.9 2.0 2.0 6.6 5.3 1.4 0.9 83% 79% 79% 80% 77% 7.8 6.8 7.

  16. Slide 16: Gap to the Market on Interest Earning Portfolio Narrows

    Gap to the Market on Interest Earning Portfolio (IEP) Narrows as Nu Expands Financing Features Credit Card IEP Evolution (as % of Receivables) Nu Installments IEP CC Balance Nu Revolving CC Balance Nu Non-IEP Balance Mkt Intallments IEP CC Balance Mkt Revolving CC Balance Mkt Non-IEP Balance 43% 41%

  17. Slide 17: Sustained Tighter Credit Conditions on Personal Loans

    Sustained Tighter Credit Conditions on Personal Loans During the Quarter Origination (R$Bn) EOP avg. rate YoY: 39% BRL 4.9 4.8 4.5 4.6 5.6% 5.5% 3.3 4.2% 3.9% 4.0% Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 17 Note 1: Amounts are presented in BRL. Note 2: Rates presented are the origin

  18. Slide 18: Deposits Grow Despite Money Boxes Ramp-Up, Funding Cost Declines

    Deposits Grow Despite Money Boxes Ramp-Up, While Funding Cost Gradually Declines Deposits (US$Bn) Money Boxes Evolution (since launch) Cost of Funding as Money Boxes Percentage Active Customers 2 0 0 0 3 5 0 0 0 0 of CDI (%) YoY: 73% (MM) 1.7 FXN 1.6 1 8 0 0 0 14.0 AuM (US$ MM) 1.6 3 0 0 0 0 13.3 1

  19. Slide 19: NIM Expected to Continue Expanding

    NIM Expected to Continue Expanding as Loans Outpace Deposits and Funding Cost is Optimized NII & NIM 11.1% NII (US$ MM) NIM (%) 9.7% 8.3% 8.5% 7.7% 527.3 445.5 346.4 262.6 193.6 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: ‘NII’ (Net Interest Income) is calculated as Interest income and gains (losses) on f

  20. Slide 20: Cost to Serve Remains Stable Implying Scale Benefits

    Cost to Serve Remains Stable Implying Scale Benefits Cost to Serve per Active Customer (US$) YoY: 0% FXN 0.9 0.8 0.8 0.8 0.7 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: Amounts are presented in US dollars and growth rates on an FX Neutral basis. For additional detail on calculations please refer to the ap

  21. Slide 21: Gross Profit Margin Expansion After Sequential Compressions

    Gross Profit Margin Expansion After Sequential Compressions Gross Profit (US$MM) Gross Margin 47% 36% 34% 31% 33% YoY: 90% FXN 427.0 363.5 294.1 223.9 226.9 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 21 Note 1: Amounts are presented in US dollars and growth rates on an FX Neutral basis

  22. Slide 22: Improving Operating Leverage as Business Continues to Scale

    Improving Operating Leverage as Business Continues to Scale Efficiency NII + F&C (US$MM) Costs (US$MM) Efficiency Ratio Efficiency Ratio Ex. SBC 91.6% 847.0 750.0 604.2 75.8% 72.7% 72.3% 459.0 68.6% 379.5 65.6% 278.9 60.7% 213.3 57.4% 58.2% 56.1% 55.1% 52.7% 50.2% (195.3) (202.7) 45.8% (274.3) (347.

  23. Slide 23: Sequential Improvement in Adjusted Net Income

    Sequential Improvement in Adjusted Net Income Adj. Net Income (US$MM) Net Income (Loss) (34.3) (66.3) (45.1) (29.9) 7.8 63.1 17.0 3.2 10.1 (1.2) Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 23 Note 1: For additional detail on calculations please refer to the appendix Non-IFRS Financial m

  24. Slide 24: Best-In-Class Cost Structure is a Key Long-term Strategic Differential

    Best-In-Class Cost Structure is a Key Long-term Strategic Differential The Four Cost Pillars of Retail Financial Services COST TO ACQUIRE COST TO SERVE COST OF RISK COST OF FUNDING $6 $0.8 4.7% $14.0Bn per Customer Monthly Avg. per Active Consumer Finance Deposits Customer Delinquency Rate ~$2 ~85%

  25. Slide 25: Q3 2022 Credit Underwriting

    Q3 2022 Credit Underwriting

  26. Slide 26: Delinquency Continued to Increase Following Macro Trends

    Delinquency Continued to Increase Following Macro Trends 15-90 NPLs 90+ NPLs 6.2% 5.3% 5.0%6.2% 5.1% 4.2% 5.6% 4.4% 3.4% 5.2%3.9% 3.9% 3.1%3.0% 5.0%4.9%5.1% 5.1%5.1%5.1%5.0% 5.0% 3.6% 3.0% 3.7% 3.6% 4.7% 2.6%2.5% 3.7% 4.5% 3.1%3.2% 2.5% 2.6% 2.4% 2.6% 4.1% 2.3% 2.2%3.4%2.2% 2.2%2.3% 3.4% 3.7% 3.0%2.

  27. Slide 27: Superior Credit Underwriting Across All Income Bands For Credit Cards

    Nu Has Shown Superior Credit Underwriting Across All Income Bands For Credit Cards NPL 90+ By Income Band Defined by Minimum Wage (MW) <1x MW 1x to 2x MW 2x to 3x MW Balance Breakdown 9.1% 6.7% 2% 12.9% 13.2% 5% 13% 8.3% 8.8% 14% 5.3% 13% 4.7% 6.5% 5.8% 5.7% 22% 5.5% 19% Jan-19 Jan-19 Oct-19 Jul-20

  28. Slide 28: Superior Credit Underwriting Across All Income Bands For Consumer Finance

    Nu Has Shown Superior Credit Underwriting Across All Income Bands For Consumer Finance NPL 90+ By Income Band BASED ON INTERNAL ESTIMATES Defined by Minimum Wage (MW) <1x MW 1x to 2x MW 2x to 3x MW Balance Breakdown 14.0% 13.8% 2% 10.5% 4% 14% 8.3% 8.8% 13% 6.7% 13% 8.7% 7.8% 22% 6.4% 5.5% 5.8% 5.3%

  29. Slide 29: Risk-Adjusted NIM Improvement Shows Adequate Pricing for Credit Risk

    Risk-Adjusted NIM Improvement Shows that Nu is Adequately Pricing for Credit Risk CLA & Risk Adj. NIM 3.2% CLA (US $ MM) Risk Adj NIM (%) 2.6% 2.3% 2.1% 2.0% 1.7% 375.2 1.3% 338.5 275.7 199.7 127.0 71.3 82.7 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: ‘CLA’ stands for Credit Loss Allowance Exp

  30. Slide 30: High Growth & Profitability Best-in-class

    Wrapping up... PROFITABILTY NPS MARKET High Growth & Best-in-class Market Leader Profitability UX in LatAm Revenues +171% FXN YoY 2x NPS vs the industry #1 card issuer Net Income of across all markets 6th largest player US$ 7.8MM Driving sustainable competitive advantages against both incumbents and

  31. Slide 31: Q&A

    nu Q&A

  32. Slide 32: Appendix

    Appendix Third Quarter 2022 Results 32

  33. Slide 33: Strong Capital and Liquidity Position to Navigate the Cycle

    Strong Capital and Liquidity Position to Navigate the Cycle Capital Position (US$Bn) Liquidity Position (US$Bn) Capital Excess Nu Holdings Cash & Equivalents Total 3.8 LDR 25% ~5x ~4x 2.8 14.0 1.0 0.8 0.2 0.2 0.3 0.8 0.8 3.5 0.5 NuFIN Capital Position Prudential Conglomerate Nu Holdings Interest Ear

  34. Slide 34: NPL Formation Increasing Following Macro Trends

    NPL Formation Increasing Following Macro Trends NPL Formation 2.9% 2.9% 3.0% 2.5% 2.6% 2.6% 1.9% 2.0% 1.9% 2.1% 1.8% 1.7% 1.6% 1.6% 1.6% 1.1% 2.2% 0.9% 0.4% Consumer Finance Consumer Finance – Q4’19 constant product mix Q2'18 Q3'18 Q4'18 Q1'19 Q2'19 Q3'19 Q4'19 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3

  35. Slide 35: Evolution of Coverage Ratios

    Evolution of Coverage Ratios Coverage Ratio Over Total Balance Coverage Ratio Over NPL 90+ 263% 264% 257% 10.6% 242% 238% 235% 9.7% 223% 9.0% 9.1% 8.8%8.7% 8.6% 199% 7.9% 8.1% 7.7% 7.8% 7.5% 180% 7.4% 7.2% 9.3% 173%175%170% 151% 6.6%6.3% 6.2% 6.0% 139% 185% 5.5% 123% 121% 118% 113% 110% Consumer Fin

  36. Slide 36: Credit Card: Superior Asset Quality Even Adjusted by Growth

    Credit Card: Superior Asset Quality Even Adjusted by Growth LAGGED NPL 90+ By Income Band Defined by Minimum Wage (MW) <1x MW 1x to 2x MW 2x to 3x MW Balance Breakdown 16.2% 15.8% 2% 12.2% 11.7% 10.8% 5% 13% 8.5% 12.1% 14% 9.9% 13% 8.2% 7.5% 6.8% 5.9% 22% 19% Jan-20 Aug-20 Mar-21 Oct-21 May -22 Jan-

  37. Slide 37: Consumer Finance: Superior Asset Quality Even Adjusted by Growth

    Consumer Finance: Superior Asset Quality Even Adjusted by Growth LAGGED NPL 90+ By Income Band BASED ON INTERNAL ESTIMATES Defined by Minimum Wage (MW) <1x MW 1x to 2x MW 2x to 3x MW Balance Breakdown 17.4% 16.3% 2% 12.2% 12.3% 11.7% 4% 14% 8.5% 13.2% 13% 12.3% 10.5% 9.4% 13% 8.4% 6.0% 22% 19% Jan-1

  38. Slide 38: Portfolio Growth Remains Strong on an FX Neutral Basis

    Portfolio Growth Remains Strong on an FX Neutral Basis Total Portfolio (US$Bn, FX Neutral) Credit Card Personal Loans YoY: 83% FXN 9.7 Credit Cards: 77% FXN Personal Loans: 111% FXN 8.8 7.9 1.9 7.0 1.9 1.8 5.5 1.5 0.9 7.8 7.0 6.1 5.5 4.5 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 38 No

  39. Slide 39: Triple-digit Revenue Growth Sustained by Customer Growth and ARPAC Expansion

    Triple-digit Revenue Growth Sustained by Customer Growth and ARPAC Expansion ARPAC (US$, FX Neutral) Revenues (US$MM, FX Neutral) YoY: 171% YoY: 61% FXN 1,307 FXN 7.9 7.6 1,098 5.7 5.8 846 4.9 679 482 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: Amounts and growth rates are pr

  40. Slide 40: Customer Addition and Rising Limits Driving Purchase Volume

    Compounding Effect of Customer Addition and Rising Limits Driving Purchase Volume Purchase Volume (US$Bn, FX Neutral) YoY: 75% 21.2 FXN 19.0 Credit Card: 62% FXN Prepaid Card: 105% FXN 7.6 15.4 15.3 6.6 12.1 5.2 5.1 13.6 12.4 3.7 10.2 10.2 8.4 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: Amounts and growth

  41. Slide 41: NIM Expected to Continue Expanding as Loans Outpace Deposits

    NIM Expected to Continue Expanding as Loans Outpace Deposits and Funding Cost is Optimized NII & NIM (US$ MM, FX Neutral) 11.1% NII (US$ MM) NIM (%) 9.3% 9.5% 8.6% 7.6% 527.3 422.7 333.9 280.3 194.0 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: ‘NII’ (Net Interest Income) is calculated as Interest income an

  42. Slide 42: Cost to Serve Remains Stable Implying Scale Benefits

    Cost to Serve Remains Stable Implying Scale Benefits Cost to Serve per Active Customer (US$, FX Neutral) YoY: 0% FXN 0.9 0.8 0.8 0.8 0.6 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Note 1: Amounts and growth rates are presented on an FX Neutral basis. For additional detail on calculations please refer to the appe

  43. Slide 43: Gross Profit Margin Expansion After Sequential Compressions

    Gross Profit Margin Expansion After Sequential Compressions Gross Profit (US$MM, FX Neutral) Gross Margin 47% 36% 34% 31% 33% YoY: 90% FXN 427.0 344.9 283.5 242.2 224.4 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Third Quarter 2022 Results 43 Note 1: Amounts and growth rates are presented on an FX Neutral basis.

  44. Slide 44: Portfolio Growth Continues to be the Main Driver of Provision Balance Increase

    Portfolio Growth Continues to be the Main Driver of Provision Balance Increase Provision Balance Bridge (US$MM, FX Neutral) 15 169 1,126 1,111 942 Q2 ECL Growth Other Q3 ECL Note 1: The information presented is for Nu Holdings and includes both credit card and personal loans provision balance. Note

  45. Slide 45: Nu is in the Sweet-spot of Demographics

    Nu is in the Sweet-spot of Demographics Age Distribution Income Distribution Brazil 15% 20% 19% 17% 28% Brazil 37% 33% 14% 9% 5% NU 23% 33% 13% 23% 8% NU 21% 35% 20% 15% 6% 18-25 26-35 36-45 46-55 56+ <= 1 MW 1-2 MW 2-3 MW 3-5 MW 5-10 MW 10-20 MW >20 MW Third Quarter 2022 Results 45 Note 1: ‘MW; ref

  46. Slide 46: Non-IFRS Financial Measures and Reconciliations

    Non-IFRS Financial Measures and Reconciliations Adjusted Net Income (Loss) is defined as profit (loss) attributable to shareholders of the parent company for the period, adjusted for expenses and allocated tax effects on share-based compensation in such period. Adjusted Net Income (Loss) is presente

  47. Slide 47: Non-IFRS Adj. Net Income Reconciliations

    Non-IFRS Adj. Net Income Reconciliations As reported For the three months ended September 30, 2022 2022 2021 2020 Adjusted Net Income (Loss) (em US$ milion) Profit (Loss) attributable to shareholders of the parent company 7.8 (34.2) (32.6) Share-based compensation 78.9 43.9 13.3 Allocated Tax Effect

  48. Slide 48: Non-IFRS Financial Measures and Reconciliations

    Non-IFRS Financial Measures and Reconciliations FX Neutral measures are prepared and presented to eliminate the effect of foreign exchange, or “FX,” volatility between the comparison periods, allowing management and investors to evaluate our financial performance despite variations in foreign curren

  49. Slide 49: Non-IFRS Financial Measures and Reconciliations

    Non-IFRS Financial Measures and Reconciliations FX Neutral measures for deposits and interest-earning portfolio were calculated by multiplying the as reported amounts as of September 30, 2021, by the spot Brazilian reais/U.S. dollars exchange rates as of this date (R$5.4429 to US$1.00), and using su

  50. Slide 50: Non-IFRS Financial Measures and Reconciliations

    Non-IFRS Financial Measures and Reconciliations As of July 31, 2022, income statement figures were divided by the average FX Rate of the month (R$ 5.3687, MXN 20.5260 and COP 4.395,2275 to US$ 1.00) and balance sheet figures were divided by the last price FX rate of the month (R$ 5.1733, MXN 20,3672

  51. Slide 51: www.investors.nu investors@nubank.com.br

    www.investors.nu investors@nubank.com.br

Nu Holdings — Q3 2022 Earnings Presentation on 6ix