Casa, Inc. · TSE:7196
Casa — FY2024 Earnings Presentation
43 slides from Casa's earnings presentation, March 2025
Slide 1: Briefing material for the full-year financial results
Casa Inc. Fiscal Year ended January 2025 Briefing material for the full-year financial results Ticker code: 7196
Slide 2: Summary of Consolidated Financial Results
Summary of Consolidated Financial Results 【Sales】 FY 2024 plan FY2024 Plan ratio In addition to the increase in new contracts (Unit: JPY million) (FY ending January 2025) (FY ended January 2025) and the expansion of rent guarantees for commercial property, the number of Sales 12,081 12,157 100.6% co
Slide 3: Consolidated income statement details
Consolidated income statement details 【Sales】 (Unit: JPY million) FY2023 FY2024 YoY comparison ● Initial guarantee fees increased due to increased use of existing agents and acquisition of new agents (increased by 7.2% year-on-year). Sales 11,224 12,157 108.3% ● Continuous guarantee fees increased d
Slide 4: Changes in accounting estimates on allowance for doubtful accounts
Changes in accounting estimates on allowance for doubtful accounts Process of estimate change Conventional method Current outlook Background Unit of receivables Evaluation by creditor Evaluation unit Evaluation (evaluation for each reimbursement claims) contract unit. Large amount of allowance for
Slide 5: Major KPI in rent guarantee business
Major KPI in rent guarantee business New contracts Contract in force Number of agents Unit: thousand contracts Unit: thousand contracts Unit: companies YoY YoY comparison comparison YoY comparison 104% 104% 108% 135 645 14,089 130 620 13,039 117 586 11,890 FY2022 FY2023 FY2024 FY2022 FY2023 FY2024 F
Slide 6: Breakdown of new contracts acquired
Breakdown of new contracts acquired Direct W with a wide range of guarantee is doing well YoY FY2023 FY2024 comparison Direct S Direct W Basic (financial products) (financial products) (subrogation type) Number of contracts 121,460 126,105 103.8% Residential property Guarantee fee (JPY million) 4,69
Slide 7: Expansion of rent guarantee business for commercial property
Expansion of rent guarantee business for commercial property Percentage of rent guarantee business for commercial property Unit: JPY million Rent guarantees business for commercial Commercial property has been growing steadily 7,000 売Sales 上 高 事property 業 用 構Composition 成 比 ratio 50% 6,332 45% Sal
Slide 8: Business Plan 2025
Business Plan 2025
Slide 9: Priority measures for FY 2025
Priority measures for FY 2025 Financial improvement initiatives Priority measures Major KPI Sales By comprehensively covering the sales area and increasing • Increase in new contracts Area expansion the number of sales personnel, we will acquire new agents • Acquisition of new agents and staff incre
Slide 10: Sales Strategy 2025
Sales Strategy 2025 Providing services to property management company Expansion of rent guarantee service Promoting Digital Transformation Expansion of rent guarantee of rent guarantee for commercial property Area expansion Expanding our service lineup CasaWEB • Replacement of rent guarantee • Incre
Slide 11: Providing value-added services for real estate companies
Providing value-added services for real estate companies Improve operational efficiency for property management companies Rental property management process Issues Ren t Ten a n t Application Contract ma n a g emen t ma n a g emen t ・FAX , too much paper used Property lease agreement Confirmation of
Slide 12: Promoting rent guarantee digital transformation
Promoting rent guarantee digital transformation Improving the efficiency of internal operations Data sharing with business partners Adopting digital tools to improve operational Linking tenancy and home contents insurance applications efficiency and results reduces operation time and improves conven
Slide 13: Providing services to improve the efficiency of real estate operations
Providing services to improve the efficiency of real estate operations CasaWEB Expanding our partnerships with various companies Service by property Data linkage management company “Hatosuppo Application” 公益社団法人 全国宅地建物取引業協会連合会 by SUMO Co., Ltd. powered by Recruit KIMAROOM Co., Ltd. e-Seikatsu Co., L
Slide 14: Maximizing synergies and moving on to the next stage
Maximizing synergies and moving on to the next stage Casa group Rental management platform Call Center Service □ Rental management support □ Inbound service □ WEB marketing □ Outbound service □ Holding seminar □ Call center training □ Owned media operation
Slide 15: A professional call center based on the philosophy of Thank you
Strengths of Profit Center A professional call center based on the philosophy of “Thank you” Providing reliable services with solid knowledge and outstanding technology A call center specializing in mail order outsourcing High quality backed by experience We provide high-level quality in terms Segme
Slide 16: Evolution to the next generation call center
Evolution to the next generation call center Goals which Casa aims to achieve. We value customer-oriented hospitality and always strive to provide honest and courteous service. Providing trust and peace of mind is our number one priority, and we strive to provide services that exceed customer expect
Slide 17: Challenges faced by self-managed property owners
COMPASS Market Challenges faced by self-managed property owners The reality faced by landlords Rental property management issues Properties built Rent arrears 49.0% over 40 years ago Indoor soiling 42.5% Other 11.1% 13.3% 40s Properties built less The tax burden is heavy 35.9% than 20 years ago 24.7
Slide 18: Business model which COMPASS aims
Business model which COMPASS aims Realizing transparent and efficient rental management together with property owners Next-generation rental property management using technology Landlords contact each property manually and by phone Building a property rental management platform Customer Customer acq
Slide 19: COMPASS Target
COMPASS Target Self-managed landlord market Characteristics and needs of property owners The number of landlords looking to prepare for inheritance and those holding property for investment purposes is on the rise Target: Owners hold whole one building or engage in part-time with small-scale propert
Slide 20: Strength of COMPASS
Strength of COMPASS Number of landlords Total number of properties Number of approaches by acquired by COMPASS covered by COMPASS COMPASS 10,000 have been acquired 60,000 households have been acquired 10,000 approaches/year The number of properties registered by Acquire landlords through online and
Slide 21: Expansion of service lineup
Service provided by COMPASS Providing end-to-end solutions aligned with real estate business flows Attracting and Rent Tenant/owner Added value of the Management following up Contract customers management management property analysis Insurance review, Ordering brokerage Usage of new rent Checking re
Slide 22: Owner Web
Owner Web Owner WEB.1.0 Owner WEB.2.0 Rent guarantee procedure system Tenant correspondence and renewal procedures, along with rent guarantee, can be easily handled through our online service ■WEB application Recruiting tenants Tenant support Cancellation procedure Collaboration in recruiting Servic
Slide 23: Direct Marketing
Strengthening sales system Large-scale property owners Small-scale property owners Detached house / Full-time Part-time condominium owners 100,000 ※ 770,000 ※ 1,130,000※ Attracting Inbound marketing customers Websites, videos, SNS, e-mail newsletters, owned media, etc. Direct Marketing Sales Field s
Slide 24: Promotion for self-managed property owners
Promotion for self-managed property owners Improvement of Promotion of usage awareness “By utilizing YouTube and social media, we have significantly “Regular lectures and seminars to increase increased awareness among self-managed property owners!” owners’ awareness and usage!” 【Distribution content
Slide 25: COMPASS platform concept
COMPASS platform concept Owner WEB 3.0 Providing services Developing a communication tool to Expanding our service lineup through resolve owners’ concerns partnerships with various businesses Rent management Tenant support services services Inquiries regarding equipment Collecting rent from tenants
Slide 26: Group Strategy
Group Strategy group strategy
Slide 27: Expansion of business domain / Maximizing Group synergies
Expansion of business domain Maximizing Group synergies Call center service In the property rental management market, rent High-quality call service that guarantees provided through property management focuses on client's desired companies account for 90% of the total, results and satisfaction funct
Slide 28: Casa Group's Value Creation Model
Casa Group's Value Creation Model Contributing to society through high stability and revitalization of the real estate market Investment Business Value provided Social Value Capital to invest We view social issues as a way to grow our Value provided through Values we aim for business and tackle the
Slide 29: Human resource strategy
Human resource strategy Fostering a culture that develops human resources and creates value What we expect from our The value Casa Group Human resource strategy Realizing our management philosophy employees at Casa Group provides to its employees The ideal status of the organization Fostering a crea
Slide 30: Human resource development initiatives
Human resource development initiatives Human Resource Development Program Information sharing and teamwork (cross-departmental collaboration) Management position Young employees • Management skill • Ability to demonstrate initiative Organizations that share • (Goal setting, assessment and feedback)
Slide 31: Developing human resources to improve corporate value
Developing human resources to improve corporate value Items of initiatives Main measures Strengthening 1-on-1 meetings Improving skills • Upgrade recruitment Recruitment • Optimizing the onboarding process (building a system) • Education on principles-based code of conduct Support the growth of Recr
Slide 32: Budget Planning 2025
Budget Planning 2025 budget planning
Slide 33: Consolidated earnings forecast for 2025 (FY ending January 2026)
Consolidated earnings forecast for 2025 (FY ending January 2026) FY2024 FY2025 forecast Sales Increase/ increase/ Unit: JPY million Amount Amount decrease rate decrease Increasing new contracts and attracting self-managing landlords Sales 12,157 13,236 +8.9% +1,079 • Increased utilization rate of
Slide 34: EBITDA Trends
EBITDA Trends As software depreciation progresses, we have secured profits through efficiency and FY2024 service improvements 2,178 Allowance for doubtful accounts decreased by 892 million yen from the previous year, and operating profit increased 1,720 FY2025 Unit: JPY million 1,418 1,449 ✓Promot
Slide 35: Dividend (Increased dividend)
Dividend (Increased dividend) Dividend at the end of fiscal year (forecast): JPY 30⇒JPY 32 / share 40 38 Dividend Trends Dividend Policy 36 34 JPY 32 We decide on sustainable profit distribution after considering 32 JPY 30 JPY 30 JPY 30 JPY 30 resource allocation for growth investment, securing the
Slide 36: ESG Initiatives
ESG Initiatives
Slide 37: Corporate Philosophy
Rent guarantee service Online real estate ISUSTAINABLE CITIES transactions INDUSTRY, INNOVATION AND COMMUNITIES AND INFRASTRUCTURE Tenant service Systematization of business operations Corporate Philosophy Child support Promoting digital guarantee service transformation in real estate business
Slide 38: Children's future strategy MAP
Movements in the external environment Children’s Future Strategy by the Children and Families Agency Introduction of joint custody system (scheduled to be introduced in 2026) A system in which fathers and mothers jointly Children’s future strategy MAP Parental authority jointly exercise parental aut
Slide 39: Activity status on child support guarantee
Activity status on child support guarantee Media activities 2024 Single Mother Living Conditions Report It turns out that there is a gap between “children who want to enjoy their June 2024 summer vacation” and “mothers who have a bigger burden” regarding Tokyo MX TV “Jun Hori Morning FLAG” summer va
Slide 40: Our thoughts on ESG and sustainability
Our thoughts on ESG and sustainability The Casa Group’s corporate philosophy is to create a society where everyone can live with peace of mind. We will contribute to the society through realizing people's rich and happy lives. Environment Social Governance We shall try to reduce CO2 by going paperle
Slide 41: ESG Data
ESG Data Percentage Percentage of female Percentage of non- Childcare leave acquisition Acquisition rate of Rate of job of female employees leaders regular employees rate by gender annual paid leave separation Full-time: 39.2％ Male: 100％ Male: 65.6％ 31.7％ 34.6％ Full-time: 12.9％ Part-time: 70.4％ Fema
Slide 42: Creating society where everybody can live with peace of mind
Casa shall do its utmost effort to maintain safe living environment for people, contribute to improvement of livelihood culture, and realize prosperous society Creating society where everybody can live with peace of mind
Slide 43: Matters to be noted
Matters to be noted In addition to our business and industry trends, this document also refers to our future prospects based on our current plans, estimates, forecasts or projections. These forward-looking statements carry various risks and uncertainties. Already known or unknown risks, uncert