Slide 1: 9M-25 Revenue
9M-25 Revenue Paris, November 5, 2025 9M-25 Revenue November 5, 2025
Slide 2: Disclaimer
Disclaimer All forward-looking statements reflect TP management’s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of
Slide 3: Key highlights, 9M-25 Revenue, 2025 outlook, Q&A
01. 02. 03. 04. Key highlights 9M-25 Revenue 2025 outlook Q&A 9M-25 Revenue November 5, 2025 3
Slide 4: Thomas Mackenbrock, Deputy CEO
Thomas Mackenbrock Deputy CEO 9M-25 Revenue November 5, 2025 4
Slide 5: Resilient performance in 9M-25, full-year targets updated
Resilient performance in 9M-25, full-year targets updated / Q3-25: +1.5% like-for-like1 growth to €2,507m Group revenue / 9M-25: +1.5% LFL growth to €7,623m / Q3-25: +3.9% LFL growth, to €2,143m / 9M-25: +3.2% LFL growth to €6,492m Core Services revenue / Improved momentum in the Americas: +2.4% LFL
Slide 6: Q3-25 trends consistent with those of H1-25
Q3-25 trends consistent with those of H1-25 9M-25 revenue breakdown by activity and region / Continued solid growth in EMEA & APAC: +4.8% LFL1 in 9M, supported by the UK, Sub-Saharan Specialized Services Africa, APAC and multilingual hubs 15% Americas Core Services / Improved momentum in the America
Slide 7: Continued momentum in Core Services
Continued momentum in Core Services LFL revenue growth of Core Services1 +3.8% +3.9% +3.5% +2.3% +1.6% +1.1% -0.9% -1.7% Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2023 2024 2025 1 For 2024, LFL pro forma at constant exchange rates including Majorel 9M-25 Revenue November 5, 2025 7
Slide 8: Execution of the strategy with a Group Value Creation office
Execution of the strategy with a Group Value Creation office / Continued development of TP.ai FAB solutions and services with focus on functional- and industry-specific solution suites / AI data services, back-office solutions, technology and consulting with double-digit growth in 9M-25 Formation of
Slide 9: TP.ai FAB orchestration platform
Use-case specific solutions as pre-configured Blueprint Layer blueprints with deployment “accelerators” for diverse industry applications Our industry-leading orchestration platform that weaves agentic AI, experts, and Intelligent integration of people and domain AI agents, combining proprietary cap
Slide 10: Portfolio development of TP.ai FAB
Portfolio development of TP.ai FAB FUNCTIONAL SOLUTION SUITES INDUSTRY SOLUTION SUITES AI-augmented Augmenting human talent with AI financial services AI-enabled insurance AI-powered collections operations Next-gen healthcare Hybrid human + agentic CX augmented by AI AI-powered booking AI-based recr
Slide 11: Augmenting human talent with AI
Augmenting human talent with AI AGENTIC INTELLIGENCE • Accelerates training and onboarding • Summarizes interactions and creates tickets 20-30% FASTER CALL RESOLUTION • Delivers real-time feedback and coaching tips • Adapts tone, accent, language translation • Real-time decision support 20-40% REDUC
Slide 12: AI-powered autonomous voice agents for debt collection
AI-powered autonomous voice agents for debt collection AGENTIC INTELLIGENCE • Autonomous voice agents for early-stage collections • Human-level interactions with objection 15-30% INCREASE IN RECOVERIES handling and context-aware adaptation 4.7/5 CSAT MATCHING HUMAN AGENT HUMAN INTELLIGENCE SATISFACT
Slide 13: Key highlights, 9M-25 Revenue, 2025 outlook, Q&A
01. 02. 03. 04. Key highlights 9M-25 Revenue 2025 outlook Q&A 9M-25 Revenue November 5, 2025 13
Slide 14: Olivier Rigaudy, Deputy CEO and Group CFO
Olivier Rigaudy Deputy CEO and Group CFO 9M-25 Revenue November 5, 2025 14
Slide 15: A continued positive momentum in Core Services
A continued positive momentum in Core Services €m 2025 2024 % change €/$ exchange rate (9-month average) €1 = US$1.12 €1 = US$1.09 Reported Like-for-like1 Q3 2,507 2,520 -0.5% +1.5% 9M 7,623 7,596 +0.4% +1.5% / Continued positive momentum in Core Services throughout the period: solid LFL growth in 9
Slide 16: 9M-25 revenue growth analysis
9M-25 revenue growth analysis (€m) +0.4% / Negative FX impact due to a stronger euro since Q2-25 7,596 (225) +144 7,623 / Hyperinflation: -0.1% in 9M (Argentina and Turkey) +108 7,371 / LFL growth driven by Core Services: +1.5% LFL1 • Continued momentum in 9M • Back-office solutions ramp-up / Consol
Slide 17: Revenue by activity
Revenue by activity % change Revenue (€m) Q3-25 Q3-24 Reported Like-for-like1 Core Services 2,143 2,140 +0.1% +3.9% Americas 969 1,010 -4.1% +2.4% Europe, MEA & APAC 1,174 1,130 +3.9% +5.1% +1.7% excl. the non-renewal of a Specialized Services 364 380 -4.2% -12.3% significant visa application Total
Slide 18: Sustained growth across a variety of verticals
Sustained growth across a variety of verticals 9M-25 revenue breakdown by vertical1 Automotive 3% FMCG 2 3% Other 6% Energy & Utilities Healthcare 6% 3% / Broad diversified client portfolio across all major verticals Governments 6% Media, Entertainment & / Good momentum in the public sector, media,
Slide 19: Sustained growth in strategic focus areas
Sustained growth in strategic focus areas 9M-25 revenue breakdown by business line Specialized Services 15% / Well-diversified portfolio of business lines Other1 5% / Double-digit LFL growth in back-office/BPO and AI- Trust & safety powered solutions across the regions 9% Care 54% Back-office/BPO /
Slide 20: Key highlights, 9M-25 Revenue, 2025 outlook, Q&A
01. 02. 03. 04. Key highlights 9M-25 Revenue 2025 outlook Q&A 9M-25 Revenue November 5, 2025 20
Slide 21: 2025 objectives updated
2025 objectives updated Revenue growth / Group LFL revenue growth between +1.0% and +2.0% High EBITA margin / Recurring EBITA margin between 14.7% and 15% at constant exchange rates Strong cash / Net free cash flow generation of around €900m, excluding non-recurring cash-outs generation 9M-25 Revenu
Slide 22: Our financial ambitions for 2028
Our financial ambitions for 2028 SUSTAIN MID SINGLE BALANCE SHEET DIGIT GROWTH STRENGTH WITH HIGH FINANCIAL TARGET FLEXIBILITY 4-6% TARGET ORGANIC CONSOLIDATED LEVERAGE OF 1.2x YEARLY REVENUE GROWTH IN 2028 NET DEBT / EBITDA COST HIGH NET FCF DISCIPLINE TARGET RECURRING GENERATION AND MARGIN EBITA M
Slide 23: Key highlights, 9M-25 Revenue, 2025 outlook, Q&A
01. 02. 03. 04. Key highlights 9M-25 Revenue 2025 outlook Q&A 9M-25 Revenue November 5, 2025 23
Slide 24: Appendix
APPENDIX 9M-25 Revenue November 5, 2025 24
Slide 25: Alternative Performance Measures
Alternative Performance Measures Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = (current-year revenue - last-year revenue at current-year rates - revenue from acquisitions at current-year rates) / last-year revenue at current-year rates. EB
Slide 26: Impact from hyperinflation in Argentina and Turkey
Impact from hyperinflation in Argentina and Turkey IAS 29 Impact Q1-25 Q2-25 Q3-25 9M-25 Like-for-like revenue growth (%) +1.6% +1.3% +1.5% +1.5% IAS 29 impact on like-for-like revenue growth (%) -0.1% -0.3% 0.0% -0.1% Like-for-like growth adjusted for IAS 29 impact (%) +1.7% +1.6% +1.5% +1.6% 9M-25
Slide 27: tp.com
e @ Emotional | and Artificial P=) Intelligence tp.com