Entain Plc · LSE:ENT

Entain — Investor Day (August 2021)

88 slides from Entain's investor day presentation, Aug 12, 2021

  1. Slide 1: Building the leader in betting, gaming, and interactive entertainment

    Building the leader in betting, gaming, and interactive entertainment 12th August 2021

  2. Slide 2: Today's agenda

    Today’s agenda Entain’s platform for growth Jette Nygaard-Andersen CEO Entain Technology Sandeep Tiku COO UK Digital Dominic Grounsell MD UK Digital Q&A Presenters and Rob Wood

  3. Slide 3: Entain is a truly differentiated interactive entertainment business

    Unparalleled Growth Momentum and Profitability Entain is a truly differentiated interactive entertainment business Unparalleled Growth Momentum and Profitability Truly Global Market Leadership 22 29-30% #2 #2 #2 #2 UK US Germany Italy consecutive quarters Online EBITDA margin #3 #1 #1 #3 Partypoker

  4. Slide 4: Industry-leading Entain Platform provides unique competitive advantages and powers growth

    Industry-leading Entain Platform provides unique competitive advantages and powers growth M&A and Leading People Global Scale and Brand Integration Technology and Talent Awareness Track Record Content Creation Customer Relationships Marketing Regulatory and Products and Data Excellence Expertise and

  5. Slide 5: Evolving our strategic narrative

    Evolving our strategic narrative VISION The world leader in betting, gaming and interactive entertainment PURPOSE Bring moments of excitement into people’s lives STRATEGY SUSTAINABILITY GROWTH ⬢ Regulated ⬢ Leadership in the markets U.S. ⬢ Lead on ⬢ Grow presence in responsibility core markets ENTAI

  6. Slide 6: We are winning in the U.S.

    We are winning in the U.S. BetMGM is the established #2 operator with significant runway for growth and profit generation Overall Estimated National Market Share2 35% $32bn 20-25% 30% COMPETITOR 1 25% Long-term total addressable Expected long-term 20% BetMGM market (TAM) U.S. market share COMPETITOR

  7. Slide 7: Growing share across all markets in the US

    Growing share across all markets in the US BetMGM market shares2 35% #1 30% 30% Q2 2021 iGaming Leader in iGaming market share2,4 25% 20% #2 22% 15% US Sports betting & iGaming Q2 2021 total operator2,4 market share2,4 10% 5% 35% 32% 0% Q2 2021 market share Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20

  8. Slide 8: Leading growth in the global online regulated market

    Leading growth in the global online regulated market Strong TRACK STRONG track RECORD record OF of growth GROWTH Online ONLINENGR (£M)AND NGR (£M) andY/Y y/yGROWTH growth 900 41% 23% 32% 800 28% 23% 50% 22 700 23% 19% online NGR growth5 Online EBITDA Consecutive 600 11% 17% 11% in Q2 2021 growth in

  9. Slide 9: Further high-quality growth built into our existing markets

    Further high-quality growth built into our existing markets Well-positioned to deliver growth from existing markets GGR IN ENTAIN’S CURRENT MARKETS Online and Current Retail Market (2020-Long-Term) MORE NEW BETTORS AND GAMERS MORE SPORTS BETTING GAMING +c.$30bn 25-40% 30-69% 26-63% of adults in Enta

  10. Slide 10: Growing new regulated market opportunities

    Growing new regulated market opportunities Significant opportunity in new markets9 2020 - PROJECTED LONG-TERM CAGR % c.50 $40bn $40bn 15% New market Potential new opportunity $9.6bn LatAm 22% markets (online and retail) $24bn $11.5bn Africa 19% $5.2bn Track record of $10bn $6.3bn Significant accreti

  11. Slide 11: Significant revenue opportunity of c.$142bn from current business areas

    Significant revenue opportunity of c.$142bn from current business areas $70bn $32bn $40bn GGR opportunity in North America GGR New regulated market existing markets10 market opportunity10 opportunity10 Sources: H2GC, VIXIO, World Bank Development Indicators, Activate interviews and analysis For note

  12. Slide 12: New growth drivers

    NEW GROWTH DRIVERS =ntain

  13. Slide 13: Consumer trends opening new growth opportunities

    Consumer trends opening new growth opportunities Consumer trends MORE BETTING MORE MORE AND GAMING LIVE BETTING INTERACTIVE CONTENT EXPERIENCES ENTERTAINMENT MORE VIDEO MORE AUDIO MORE FREE-TO-PLAY MORE PROGRAMMING CONTENT SOCIAL FEATURES GAMES Opportunity for Entain to serve customers with an ecosy

  14. Slide 14: Sports bettors are materially more likely to engage in much more content than non-bettors

    Sports bettors are materially more likely to engage in much more content than non-bettors Additional adult11 sports activities participation12 Sports bettors13 are… UP TO 2.8X UP TO 2.7X UP TO 1.9X More Likely to watch More Likely to play More Likely to read BETTING CONTENT FREE TO PLAY GAMES STATIS

  15. Slide 15: Video gamers are more likely to participate in betting and iGaming

    Video gamers are more likely to participate in betting and iGaming Global adult11 video gamers15 betting and iGaming participation12 Betting iGaming Video gamers Video gamers are are UP TO 4.3X UP TO 4.5X More likely to More likely to participate in participate in Bingo Sports betting16 Non-Sports C

  16. Slide 16: Video gamers expect more media content and social experiences

    Video gamers expect more media content and social experiences Global adult11 video gamers15 media activity participation12 Video gamers are… UP TO 1.6X UP TO 1.5X UP TO 1.8X More likely to watch More likely to use More likely to listen to VIDEO CONTENT AUDIO CONTENT SOCIAL MEDIA Sources: Activate Be

  17. Slide 17: By expanding our customer offerings, enabled by our platform, we create powerful flywheel effects

    New Players REAL MONEY GAMING – Sports betting (i.e. online By expanding our and retail betting on traditional sports) customer – iGaming (i.e. poker, bingo, casino table games, Consumer casino slots) offerings, Engagement Powered by: CONTENT & MEDIA – Sports & betting media enabled by THE ENTAIN PL

  18. Slide 18: Content & Media

    CONTENT & MEDIA

  19. Slide 19: Driving user acquisition, engagement, and retention through content and media

    Driving user acquisition, engagement, and retention through content and media CONTENT, MEDIA AND ENTAIN IS ALREADY EXPAND CONTENT GAMING ARE CONVERGING CREATING CONTENT IN & MEDIA THESE CATEGORIES: • User acquisition • Building – in-house content Audio Video creation capabilities • User retention •

  20. Slide 20: Engaging our users with more content drives deeper engagement and builds relationships

    Engaging our users with more content drives deeper engagement and builds relationships Sports and betting content MOODY ON THE MIC CORAL & ITV PARTNERSHIP Australia’s leading horse racing podcast Producing a 10 month series of high quality featuring legendary trainer Peter Moody documentaries about

  21. Slide 21: Entain's sports and betting media creates relevant and engaging customer experiences

    Entain’s sports and betting media creates relevant and engaging customer experiences Sports and betting content Bwin Content Partnerships ⬢ Partnerships with high-reach sports properties – Driving traffic and bets by integrating odds near relevant sports content ⬢ Localised offerings tailored to ind

  22. Slide 22: We are constantly updating our free-to-play offerings to bring new users into the ecosystem

    We are constantly updating our free-to-play offerings to bring new users into the ecosystem and keep them coming back Success from free-to-play games NEDS' LIVE TRIVIA CORAL REWARDS GRABBER LADBROKES 1-2-FREE A micro-market game to engage players Arcade-style game available daily to Score and match

  23. Slide 23: Leading the way in virtual sports experiences

    Leading the way in virtual sports experiences Forthcoming innovative experiences AR/VR Content First-of-its-kind virtual reality Sports Club experience  First-of-its-kind virtual reality Sports Club experience  Innovation project together with partner Verizon Media  Using a Quest 2 VR headset, cu

  24. Slide 24: The interactive entertainment opportunity

    THE INTERACTIVE ENTERTAINMENT OPPORTUNITY

  25. Slide 25: Esports audiences are growing rapidly with strong affinity for betting

    Esports audiences are growing rapidly with strong affinity for betting Video game and esports ecosystem VIDEO GAMING DEFINITIONS BETTING APPLICATIONS General Gaming NON-RANKED18 • Consumers playing digital interactive Skill-based wagering (Casual games) VIDEO GAME PLAY games for general entertainmen

  26. Slide 26: Esports already competes with major traditional sports and events for viewership

    Esports already competes with major traditional sports and events for viewership Viewership by League, Global, 2021 474M 281M 231M 105M Esports Viewers Sources: Forbes, NewZoo, Nielsen, Activate Analysis 26

  27. Slide 27: The esports wagering opportunity will grow to c.$12bn by 2025

    The esports wagering opportunity will grow to c.$12bn by 2025 Esports wagering market19 2020-2025E CAGR +c.$9bn c.$12bn 34% c.$10bn 39% Skill-Based Wagering Competitive play of skill-based games, with players betting on their own performance c.$3bn c.$2bn Esportsbook c.$1bn c.$2bn 19% Platform for v

  28. Slide 28: Unikrn leverages global player bases, offering both skill-based wagering and esportsbook

    Unikrn leverages global player bases, offering both skill-based wagering and esportsbook Unikrn surrounds Skill-Based Wagering these esports Example esports titles: Bet on your own experiences with performance, and compete against others to win prize content & media pools and social integrations Soc

  29. Slide 29: Entain and UNIKRN combination creates the first fully-integrated esports platform

    Entain and UNIKRN combination creates the first fully-integrated esports platform Key Capabilities Unikrn Entain Skill-Based Wagering: Bet on your own performance Products & Enhanced Esportsbook: Bet on esports matches and virtual esports events Traditional esportsbook capabilities to pursue esports

  30. Slide 30: Opportunity to extend into casual gaming categories that align with our strategy

    Opportunity to extend into casual gaming categories that align with our strategy Key areas of attractiveness to Example: EXAMPLE: social SOCIALcasino CASINOadult ADULTmarket MARKETsize SIZE , 2020-2025E, 1928 global , 2020-2025E, GLOBAL Entain 2020–2025E CAGR % • Alignment with Entain’s core offerin

  31. Slide 31: Entain's flywheel drives user acquisition, engagement, and retention

    New Players REAL MONEY GAMING – Sports betting (i.e. online Entain’s flywheel and retail betting on traditional sports) drives user – iGaming (i.e. poker, bingo, casino table games, Consumer casino slots) acquisition, Engagement Powered by: CONTENT & MEDIA – Sports & betting media engagement, and TH

  32. Slide 32: Unlocking significant market opportunities

    Unlocking significant market opportunities Entain is moving from a $40bn to a $160bn total addressable market INTERACTIVE THE ENTAIN ENTERTAINMENT24 OPPORTUNITY NEW MARKETS23 c.$20bn U.S. MARKET c.$40bn LEADER22 MARKET GROWTH IN c.$32bn c.$162bn CORE MARKETS21 CORE INTERNATIONAL c.$30bn GAMING BUSIN

  33. Slide 33: Sandeep Tiku

    Sandeep Tiku 11 Chief Operating Officer Entain Group CTO 2014-2020

  34. Slide 34: Entain's secret sauce

    ENTAIN’S. SECRET SAUCE 34

  35. Slide 35: 7 years ago, we set an ambitious target

    7 years ago, we set an ambitious target Best customer experience Strongest technology 2014 Awesome products Build for the future 35

  36. Slide 36: While the competition assembled boxes, we did something different

    While the competition assembled boxes, we did something different Linear approach At Entain, we set about developing Sportsbook Casino Intelligent Technology Poker Bingo To power the growth of the business To transform the future of the industry Just assembling the boxes isn’t smart 36

  37. Slide 37: Intelligent powerhouse, real engineering outcome

    Intelligent powerhouse, real engineering outcome 37

  38. Slide 38: Precision approach, differentiated from the competition

    Precision approach, differentiated from the competition Linear approach Cognitive approach Run processes Start Play Follow up Reactive - Chasing the customer Proactive - One step ahead 38

  39. Slide 39: Operating at Scale with Speed and Security

    Operating at Scale with Speed and Security Large-scale global operations running seamlessly 7x vs Amazon 71k+ Trading events per min 100+ Cyber attacks Entain’s UK Brands handle 7x Entain’s Trading platform 100+ Cyber Security attacks in transactions every Saturday generates 71k+ events per last 2 y

  40. Slide 40: Delivering powerful & agile operations

    Delivering powerful & agile operations Five major projects delivered in one single day 1 2 12th May 2020 3 4 5 Ladbrokes migrated PayPal Germany Sportsbook migration Moved casino for Online gaming to Entain’s platform regulatory change with from Gibraltar Coral & Ladbrokes launch ready for (industry

  41. Slide 41: Delivering more for our customers

    Delivering more for our customers Improvement across the board Increase in customer Customer delight 10% delight since Jan ‘21 Improvement in time to set up a More agile 476% new geography / market Reduction in the time to integrate More flexible 780% any 3rd party Notes: Customer delight based on n

  42. Slide 42: 5+ years of double-digit growth

    5+ years of double-digit growth Total Entain Digital NGR (£m) 900 41% 23% #1 800 32% US Gaming 700 23% 28% #2 600 19% Germany 11% #2 17% 11% 15% 18% 500 29% NGR £m 26% 25% 15% UK 400 13% #2 18% 12% 17% 22% 25% 24% 300 Italy 200 100 #1 Brazil 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

  43. Slide 43: Entain has technology in its DNA; the Group has built a key differentiating factor

    We are well-positioned to lead our sector Performance against Top Digital Peers 4.1 Architecture & 1 5 Innovation 2.8 Technology 3.4 Entain has technology Strategy & 1 5 Operating Model 3.0 3.3 in its DNA; the Group Technology Procurement 1 2.5 5 has built a key Infrastructure & Operations 1 4.1 5 d

  44. Slide 44: 1. AI First Strategy

    1. AI First Strategy 2. Engineering Innovation 3. Development Ecosystem 4. Customer Protection ENTAIN’S 5. Awesome Products SECRET SAUCE 44

  45. Slide 45: 2. Engineering Innovation

    2. Engineering Innovation 3. Development Ecosystem 4. Customer Protection ENTAIN’S 5. Awesome Products SECRET SAUCE 45

  46. Slide 46: AI First Strategy: single data lake

    1 AI First Strategy CRM PERSONALISATION CUSTOMER 3rd PARTY 101010101110100110101010101010101010101010101010101010000111010101101 010101010101010100101011010011010100101001010101010101010011101101010 010101010010101001110101000101010100101010101010101010101010101010101 SINGLE DATA LAKE 01010101010101

  47. Slide 47: Revolutionary AI-first strategy

    1 AI First Strategy Delivering value today REVOLUTIONARY ✓ Hyper-personalised experiences for every customer AI-FIRST ✓ Far higher accuracy STRATEGY ✓ Understands new customers in Enabled by ▪ < 12 hours with 70% accuracy Entain’s proprietary ▪ < 3 days with 90% accuracy intelligent technology ✓ Rea

  48. Slide 48: 3. Development Ecosystem

    1. AI First Strategy 3. Development Ecosystem 4. Customer Protection ENTAIN’S 5. Awesome Products SECRET SAUCE 48

  49. Slide 49: Engineering Innovation

    2 Engineering Innovation Automated technology integrations Invisible migration, visible benefits Ladbrokes & Coral Online Monthly NGR (£m) Self-Detect Self-Learn Migration to Entain platform Self-Migrate May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr

  50. Slide 50: 4. Customer Protection

    1. AI First Strategy 2. Engineering Innovation 4. Customer Protection ENTAIN’S 5. Awesome Products SECRET SAUCE 50

  51. Slide 51: Development Eco-system

    3 Development Eco-system Central delivery eco-system powered by Entain’s relevance factor UK 253 features planned UK 769 features shared 3x Europe 42 features planned Europe 313 features shared 7.5x MULTIPLIER US 265 features planned US 453 features shared 2x DELIVERY 1.5x Casino 230 features planne

  52. Slide 52: Development Eco-system, accelerating growth

    3 Development Eco-system, accelerating growth Delivering scale with efficient operations In 2018 Ladbrokes Coral By 2020 this was depended on… reduced to… 50M £ Synergies in less than 3,000+ people 24 months Corporate Operations 3 0 150% increase in delivery throughput Poker & Casino Platform OUTSOU

  53. Slide 53: 5. Awesome Products

    1. AI First Strategy 2. Engineering Innovation 3. Development Ecosystem ENTAIN’S 5. Awesome Products SECRET SAUCE 53

  54. Slide 54: Customer Protection

    4 Customer Protection Breakthrough scientific approach to player safety 1 FOCUS ON INTELLIGENT BOTH APPROACH TO CUSTOMER CUSTOMER BEHAVIOUR PRODUCT FEATURES RISK BEHAVIOURS Keeping customers in their Safe Zone Continuously scanning our product for REDUCTION & PRODUCT Setting behavioural baselines ho

  55. Slide 55: Entain's secret sauce

    1. AI First Strategy 2. Engineering Innovation 3. Development Ecosystem 4. Customer Protection ENTAIN’S SECRET SAUCE 55

  56. Slide 56: Awesome Products

    5 Awesome Products CASINO RACING SPORTS BINGO POKER 1000+ new features added every single year 56

  57. Slide 57: Continually driving down costs

    Continually driving down costs Technology gross cost base as % of NGR 33% reduction since 2018 2018 2019 2020 2021 Cost / NGR % 57

  58. Slide 58: Accelerating growth: product innovation driving further growth

    Accelerating growth Product innovation driving further growth • New Trading Platform H2 2021 (4 years of investment) • Proprietary group Bet Station by H2, 2021 • Next-Gen Personalization Engine by H1, 2022 58

  59. Slide 59: Ready for the next innovation curve

    Ready for the next innovation curve Innovation is disruptive Guy Kawasaki tells the story of how ICE 1.0 (left) became ICE 2.0 (right), through disruptive innovation 59

  60. Slide 60: We are at the forefront

    Ready for the next innovation curve We are at the forefront TECHNOLOGY LIVE GAMING MEDIA ENTERTAINMENT YOUR SPORTS SOCIAL pic DREAM pic Innovation Lab & Brand Disruptive & Innovative Key launch In 2021 Product Lines Partnerships 60

  61. Slide 61: We are investing in innovation

    Ready for the next innovation curve We are investing 100% £100M funded through EVOLVE in innovation our cost over the next 3 optimisation years programme 61

  62. Slide 62: Key takeaways

    Key takeaways #1 Powerful technology ecosystems #2 Years ahead of the competition #3 Ready to shape the future of our industry ENTAIN’S SECRET SAUCE 62

  63. Slide 63: Dom Grounsell

    Dom Grounsell 11 MD UK Digital

  64. Slide 64: UK digital market in consistent growth

    UK digital market in consistent growth UK Digital sector: Total net gaming revenue 2016-2020 +16% +6% +3% £6.0 Consistent growth for 15+ years +18% £5.2 £4.8 £4.9 Growth driven by customer penetration £4.1 & innovation NGR (£bn) Tier 1 operators dominate Out-performance requires leadership in key ca

  65. Slide 65: Diverse UK brand portfolio

    Diverse UK brand portfolio Key Entain UK brands & lead propositions 17% Sports Betting Sports Betting Slots NGR Market Slots Slots Table Games share Table Games Table Games Live Casino 2020 Live Casino Live Casino Poker +2pp share vs. 2019 Slots Bingo Bingo Bingo Slots Slots Table Games Live Casino

  66. Slide 66: Diverse UK customer base

    Diverse UK customer base Key Entain UK brands – customer audiences Opportunities to GROW Opportunities to MITIGATE MARKET HEADWINDS Diverse Customer Base: Ages Genders Lifestyles Product Preferences Playing Behaviours 66

  67. Slide 67: Unique & highly effective operating model

    Unique & highly effective operating model Customer Facing Brands Driving the market level growth agendas World Class Centralised Operational Functions Ensuring consistency in Compliance Customer Services Enabler Functions execution in critical areas & Player Protection & Operations Legal, HR, Financ

  68. Slide 68: Strong brand, customer & revenue performance

    Strong brand, customer & revenue performance BUILDING STRONG BRANDS ATTRACTING MORE CUSTOMERS DIVERSIFYING OUR CUSTOMER BASE Top UK Betting & Gaming Brands: % Customers Very/Somewhat (1) (2) Monthly Actives Customers Jan 2019-May 2021 Recreational Player Volume 2019 vs 2020 Familiar +76% +43% 2019 2

  69. Slide 69: Four pillars of growth

    Four pillars of growth Customer Insight, Brand Innovation Digital Marketing Data & Analytics Customer First approach 69

  70. Slide 70: 1. Insight, Data & Analytics

    1. Insight, Data & Analytics 2. Brand 3. Innovation 4. Digital Marketing Growth Pillars 70

  71. Slide 71: Analysis & synthesis of external insight

    Analysis & synthesis of external insight Analysis & synthesis external insight Identifying new growth opportunities Market Size & Value Trends Innovation Reports Share Reports Competitor Monitoring Feedback Market Tracking Csat Tracking & Analysis Social Monitoring Customer Customer Tracking Satisfa

  72. Slide 72: Innovating in customer research

    Innovating in customer research Example: Leveraging neuro testing to optimise TV adverts Develop TV Advert Neuro-Testing Study Rich insight to evaluate and optimize advert Measuring Brain Response EEG Section 1 Section 2 GSR ET Measuring Measuring Skin Eye Response Tracking Analyses of combined EEG,

  73. Slide 73: World class customer segmentation

    World class customer segmentation Large scale research programme delivering in-depth Leveraging insight to create experiences tailored to segment insights segment needs CURRENT AUDIENCE ADDITIONAL FUTURE AUDIENCE EXAMPLE EXAMPLE Extensive Qualitative High Volume Detailed Factor & Research Phase Quan

  74. Slide 74: Leading edge data & analytical capabilities

    Leading edge data & analytical capabilities = data powered decision making CUSTOMER COMMERICAL MAXIMISING CUSTOMER Focus Areas UNDERSTANDING OPTIMSATION GROWTH PROTECTION Commercial Compliance AI Lifetime Value Analytics & AI Next Best Offer Analytics & Models Reporting Engine Reporting Marketing AI

  75. Slide 75: 2. Brand

    1. Insight, Data & Analytics 2. Brand 3. Innovation 4. Digital Marketing Growth Pillars 75

  76. Slide 76: Strong heritage and significant investment

    Strong heritage and significant investment Strongest heritage in the market Significant investments in advertising Ladbrokes: Founded 1902 Coral: Founded 1926 Gambling Brands Share of Advertising Media Spend: YTD May 2021 20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% Comp 1 Ladbrokes Comp 2 Comp 3 Comp 4 C

  77. Slide 77: Building towards world class Brand Marketing

    Building towards world class Brand Marketing INNOVATING IN DIGITAL HUMAN, CUSTOMER LADBROKES HORSE TINDER CENTRIC ADVERTISING BLOCK BUSTER CAMPAIGNS FILM QUALITY PRODUCTION VALUES 77

  78. Slide 78: The brand power of Retail

    The brand power of Retail >2.5k ‘window’ advertising sites Millions in potential media value High quality digital window screens rolling out Proprietary MarTech delivering localised messages Key competitive advantage 78

  79. Slide 79: 3. Innovation

    1. Insight, Data & Analytics 2. Brand 3. Innovation 4. Digital Marketing Growth Pillars 79

  80. Slide 80: Ambitious, wide ranging innovation agenda

    Ambitious, wide ranging innovation agenda FREE-TO-PLAY SPORTSBOOK GAMING CORE JOURNEY Market leading portfolio of games Driving engagement through Breadth & depth of best-in-class Making it easier & quicker for across Sports & Gaming gamification content always available for customers to complete ke

  81. Slide 81: Setting the highest possible bar for future innovation

    Setting the highest possible bar for future innovation Make it… Make it… Make it… Make it… Example SIMPLER & MORE FUN & PERSONALISED STAY IN Customer Needs MORE ENTERTAINING TO ME CONTROL INTUITIVE Our Bar For Innovation 81

  82. Slide 82: 4. Digital Marketing

    1. Insight, Data & Analytics 2. Brand 3. Innovation 4. Digital Marketing Growth Pillars 82

  83. Slide 83: Extensive Marketing Technology estate & innovative digital marketing

    Extensive Marketing Technology estate & innovative digital marketing Entain MarTech Estate – Graphical Overview Highly Targeted Real Time Push Campaigns Personalised Customer Marketing Our MarTech estate incorporates best in class tools & platforms from a wide range of leading suppliers 83

  84. Slide 84: Driving to the bleeding edge of what is possible

    Driving to the bleeding edge of what is possible Customer Segment insight…. THE FLOW Analysis produces MARKETING FLY optimization insights WHEEL Future Priorities Drive channel expansion … drives ideal proposition & We then Linear Attribution creative selection Next phases of MarTech expansion analy

  85. Slide 85: Conclusion

    Conclusion Consistent track record of out-performance Significant investments in critical capabilities to drive growth Ambitious roadmap of innovation underway Major scope for future growth, built around being data driven & customer first World leader, not just category leader, in our key pillars of

  86. Slide 86: Appendix

    APPENDIX

  87. Slide 87: References

    References 1. As per company guidance with 2021 Interim results dated 12 August 2021 2. Total market share by GGR for retail, OSB and iGaming across all U.S., including jurisdictions where BetMGM is not currently active; internal estimates used where operator- specific results are unavailable. 3. In

  88. Slide 88: References

    References 19. Includes revenue from adults aged 18+ only. 20.Current bettors defined as those who participated in at least one betting or gaming activity in the last 12 months. Potential bettors defined as those who have not participated in betting or gaming activities in the last 12 months but are

Entain — Investor Day (August 2021) on 6ix