Clicks Group Limited · JSE:CLS

Clicks — FY2020 Earnings Presentation

35 slides from Clicks's earnings presentation, Nov 23, 2020

  1. Slide 1: Annual Results for the Year Ended 31 August 2020

    ANNUAL RESULTS FOR THE YEAR ENDED 31 AUGUST 2020

  2. Slide 2: Presentation Outline

    PRESENTATION OUTLINE ▪ Review of the year ▪ Financial results ▪ Trading performance ▪ Strategy & outlook ▪ Questions CLICKS GROUP ANNUAL RESULTS 2020 2

  3. Slide 3: Review of the Year

    REVIEW OF THE YEAR VIKESH RAMSUNDER CLICKS GROUP ANNUAL RESULTS 2020 3

  4. Slide 4: Review of the Year

    REVIEW OF THE YEAR ▪ Strong and resilient performance in a global humanitarian crisis and deepening local economic recession ▪ Diluted headline earnings per share up 13.7% ▪ Declared dividend of 450 cents per share ▪ Impact of Covid-19 on trading ▪ Structural shift in shopping with boost to healthca

  5. Slide 5: Review of the Year

    REVIEW OF THE YEAR ▪ Focus on protecting staff and customers ▪ Thank our people for their dedication and commitment in a significantly disrupted and stressful working environment ▪ Cash preservation a priority throughout the crisis ▪ Took immediate measures to reduce cost base ▪ Deferred interim div

  6. Slide 6: Financial Results

    FINANCIAL RESULTS MICHAEL FLEMING CLICKS GROUP ANNUAL RESULTS 2020 6

  7. Slide 7: Financial Highlights

    FINANCIAL HIGHLIGHTS ▪ Group turnover up 9.6% ▪ Health & Beauty turnover up 8.4% ▪ UPD reported turnover up 11.2% ▪ Operating margin up from 8.0% to 8.1% ▪ Diluted HEPS up 13.7% to 754.3 cps ▪ Cash balance of R2.2 billion at year end ▪ R1.5bn returned to shareholders ▪ Return on equity up from 37.0%

  8. Slide 8: Turnover

    TURNOVER % same R′m % % 2020 2019 change stores inflation growth Retail 24 785 23 105 7.3 3.4 2.2 Health & Beauty 8.4 Musica (30.2) Distribution 15 474 13 909 11.2 2.5 Intragroup turnover (5 895) (5 662) 4.1 Total group 34 364 31 352 9.6 2.4 ▪ Impact of lockdown on Musica, The Body Shop and Claire’s

  9. Slide 9: Total Income

    TOTAL INCOME 2020 2019 % 2020 2019 R′m R′m change % margin % margin Retail 8 248 7 692 7.2 33.3 33.3 Distribution 1 318 1 137 15.9 8.5 8.2 Intragroup (191) (178) Total group 9 375 8 651 8.4 27.3 27.6 ▪ Retail margin maintained ▪ UPD benefited from new contracts and higher SEP increase (4.53% in Febr

  10. Slide 10: Operating Expenditure - Retail

    OPERATING EXPENDITURE - RETAIL R′m 2020 2019* % change Depreciation – PP&E 374 330 13.0 Depreciation – ROU asset 717 636 12.7 Occupancy costs 184 189 (2.8) Employment costs 3 208 3 072 4.4 Other operating costs 1 505 1 398 7.7 Total retail costs 5 988 5 625 6.5 % of turnover 24.2% 24.3% Finance cost

  11. Slide 11: Operating Expenditure - Distribution

    OPERATING EXPENDITURE - DISTRIBUTION R′m 2020 2019* % change Depreciation – PP&E 36 38 (4.7) Depreciation – ROU asset 4 - Occupancy costs 3 4 (21.1) Employment costs 289 270 7.0 Other operating costs 472 370 27.5 Total distribution costs 804 682 17.9 ▪ Impact of costs related to new wholesale and bu

  12. Slide 12: Operating Profit

    OPERATING PROFIT 2020 2019* % 2020 2019* R′m R′m change % margin % margin Retail 2 260 2 066 9.4 9.1 8.9 Distribution 513 454 13.0 3.3 3.3 Intragroup (6) (14) Total group 2 767 2 506 10.4 8.1 8.0 ▪ Well managed margin in Retail despite tough trading environment and Covid-19 impacts ▪ UPD maintained

  13. Slide 13: Inventory

    INVENTORY Days in stock Inventory (R′m) 2020 2019 2020 2019 % change Retail 71 72 3 435 3 255 5.5 Distribution 38 41 1 573 1 536 2.4 Intragroup inventory (87) (81) Total group 66 70 4 921 4 710 4.5 ▪ Stock levels well managed – clearance sale earlier than usual in Retail CLICKS GROUP ANNUAL RESULTS

  14. Slide 14: Cash Management

    CASH MANAGEMENT ▪ Accounts payable only settled after year end in 2019 ▪ R1.1 bn final dividend to be paid in January CLICKS GROUP ANNUAL RESULTS 2020 14

  15. Slide 15: Capital Expenditure

    CAPITAL EXPENDITURE ▪ R745m capex planned for FY2021, including R67m carried forward from FY2020 ▪ R317m on stores, including: - 25 – 30 new Clicks stores and 30 – 35 new pharmacies - 45 store refurbishments ▪ R428m on infrastructure, including: - R49m on UPD IT and warehouse equipment - R379m on re

  16. Slide 16: Medium-Term Financial Targets

    MEDIUM-TERM FINANCIAL TARGETS Achieved Medium-term in FY2020 target ROE (%) 37.8 40 – 50 ROIC (%) 25.1 20 – 30 ROA (%) 12.4 11 – 15 Net working capital days 37 30 – 35 Group operating margin (%) 8.1 7.5 – 8.5 Retail 9.1 8.5 – 9.5 Distribution 3.3 2.5 – 3.0 Dividend payout ratio (%) 60 60 – 65 CLICKS

  17. Slide 17: Growth in Turnover, Profit and Margin

    GROWTH IN TURNOVER, PROFIT AND MARGIN 8.0% 8.1% 7.0% 6.8% 34 364 4000 6.5% 31 352 32 000 29 239 3500 26 809 28 000 24 171 2 767 3000 24 000 2 507 2500 20 000 2 032 cents 1 814 2000 16 000 1 572 1500 12 000 8 000 1000 4 000 500 - 0 2016* 2017* 2018* 2019 2020 Turnover (R'm) Operating profit (R'm) Ope

  18. Slide 18: Sustained Financial Performance

    SUSTAINED FINANCIAL PERFORMANCE 10-year 62% 65% CAGRs 59% 59% 60% 60% 56% 56% 56% 754 50% 50% Diluted HEPS: 664 575 13.6% 502 445 450 cents 439 384 380 Dividend per 337 322 250 273 298 272 share: 15.5% 235 168 190 152 125 Total 0% shareholder 2011* 2012* 2013* 2014* 2015* 2016* 2017* 2018* 2019 2020

  19. Slide 19: Creating Shareholder Value

    CREATING SHAREHOLDER VALUE 10-year CAGRs Clicks Group share price 19.9% Food & Drug Retailers Index 6.5% Clicks Group share price Food & Drug Retailers Index CLICKS GROUP ANNUAL RESULTS 2020 19

  20. Slide 20: Trading Performance

    TRADING PERFORMANCE VIKESH RAMSUNDER CLICKS GROUP ANNUAL RESULTS 2020 20

  21. Slide 21: Health & Beauty Sales Performance

    HEALTH & BEAUTY SALES PERFORMANCE % change % contribution Pharmacy 3.2 29.0 Front shop health 19.7 26.0 Beauty and personal care 4.7 29.0 General merchandise 8.8 16.0 Total turnover 8.4 100.0 ▪ Comparable stores turnover growth of 4.1% ▪ Inflation 2.0% ▪ Volume growth of 2.1% CLICKS GROUP ANNUAL RES

  22. Slide 22: Market Shares

    MARKET SHARES % Aug 2020 Aug 2019 Health Retail pharmacy* 23.8 24.1 Front shop health** 32.2 31.4 Baby** 19.7 17.0 Beauty Skincare** 39.2 37.6 Haircare** 30.3 29.6 Personal care** 18.2 18.0 General merchandise Small electrical appliances*** 19.2 16.4 * Per IQVIA (Private Retail Pharmacy S1-6) (resta

  23. Slide 23: Performance and Strategy: Maintaining Value

    PERFORMANCE AND STRATEGY ▪ Maintaining value Clicks price index* vs: ▪ Price competitive with Retailer A 98.4% all national retailers Retailer B 95.6% ▪ Promotional sales +14.7% Retailer C 95.6% to 40.2% of turnover Retailer D 100.0% ▪ R504 million cashback paid to * Excluding 3 for 2 promotions Clu

  24. Slide 24: Performance and Strategy: Differentiating Our Product Offer

    PERFORMANCE AND STRATEGY ▪ Differentiating our product offer ▪ Expanding higher tier Clicks Expert private label range to more categories ▪ Private label up from 22% to 23% of sales (front shop 29.2%, pharmacy 8.6%) ▪ GNC sales +18.9% ▪ The Body Shop sales in Clicks +9.7% despite restrictions, but s

  25. Slide 25: Performance and Strategy: Engaging Customers

    PERFORMANCE AND STRATEGY ▪ Engaging customers through personalisation ▪ 8.6m active ClubCard members, 78.2% of sales ▪ Voted best loyalty programme¹ ▪ Coolest health and beauty brand² ▪ New partnerships with Engen and eBucks ▪ Clicks app downloaded by 1.1m customers ▪ Launched myClubCard personalise

  26. Slide 26: Performance and Strategy: Extending Convenience

    PERFORMANCE AND STRATEGY ▪ Extending convenience Format Total ▪ 743 Clicks stores with 585 pharmacies* Convenience 549 ▪ 50% of population < 6km of a pharmacy Destination 194 ▪ Online sales grew 191%, but still only Total 743 1% of front shop sales ▪ Lower frequency of visits offset by 10.8% higher

  27. Slide 27: UPD - We Deliver Healthcare

    “UPD WE DELIVER HEALTHCARE

  28. Slide 28: Fine Wholesale Turnover

    FINE WHOLESALE TURNOVER Independent pharmacies & other channels (+16.1%) 17.3% 49.0% Private Clicks hospitals 33.7% (+3.8%) (+44.4%) ▪ Wholesale turnover up 17.0% ▪ Two new wholesale buying groups ▪ Independent pharmacies benefited from lockdown shopping trends ▪ Wholesale market share up from 27.0%

  29. Slide 29: Review of the Year

    REVIEW OF THE YEAR ▪ Total managed turnover +11.7% to R23.6bn ▪ Two new bulk distribution clients ▪ Generic medicines +16.3% (70% of volume) ▪ Impact of lack of cold and flu season and restriction in elective procedures at hospitals ▪ Strong growth in front shop products due to Covid-19 ▪ Sold Kalah

  30. Slide 30: Commitment to ESG & Transformation

    COMMITMENT TO ESG & TRANSFORMATION ▪ Included in FTSE4Good Index for last four years ▪ Founding signatory of the SA Plastics Pact ▪ Workforce comprises 93% black and 64% female employees ▪ 56% black and 33% female representation on the board ▪ R140 million invested in employee training and developme

  31. Slide 31: Strategy & Outlook

    STRATEGY & OUTLOOK VIKESH RAMSUNDER

  32. Slide 32: Group Strategy

    GROUP STRATEGY ▪ Retail focus is on delivering: Goal of 900 25 - 30% share for Clicks stores in private label and South Africa exclusive brands ▪ Further opportunities to grow UPD ▪ Continued investment in supply chain, IT and people CLICKS GROUP ANNUAL RESULTS 2020 32

  33. Slide 33: Outlook for FY2021

    OUTLOOK FOR FY2021 ▪ Continued impact of Covid-19 into FY2021 ▪ Protest action in 2nd week of September ▪ Proven ability to adapt to changing market dynamics ▪ Consumer environment will remain extremely constrained ▪ Expect to sustain volume growth ▪ Strategy and business model continue to be resili

  34. Slide 34: Thank You

    THANK YOU

  35. Slide 35: Disclaimer

    DISCLAIMER Clicks Group has acted in good faith and has made every reasonable effort to ensure the accuracy and completeness of the information contained in this presentation, including all information that may be defined as 'forward-looking statements' within the meaning of United States securities

Clicks Group — FY2020 Earnings Presentation on 6ix