Slide 1: What’s new in ZENworks 24.2
What’s new in ZENworks 24.2 June 2024 | ZENworks Product Management
Slide 2: Contents
Contents ❖ Evolve IT with Unified Endpoint Management ❖ Release Overview ❖ Enhancement Details OpenText ©2024 All rights reserved 2
Slide 3: Evolve IT with OpenText Unified Endpoint Management
Evolve IT with OpenText Unified Endpoint Management to… Manage your Secure your endpoint endpoints using the devices against best combination of common PC Lifecycle and vulnerabilities Modern Management UEM Protect organizational Provide robust data created and analysis, accessed from dashboarding a
Slide 4: Products Updated in ZENworks 24.2
Products Updated in ZENworks 24.2 ZENworks Hybrid Workspaces – Application Streaming & Packaging Endpoint Backup Stream applications to any Android, iOS, Windows, Mac device or any browser with Continuous data protection and HTML5 support to enable your users to truly work from anywhere with Docker-
Slide 5: Release Overview
Release Overview OpenText ©2024 All rights reserved 5
Slide 6: UEM Directional Themes
Roadmaps are subject to change and are therefore UEM Directional Themes not a commitment to deliver a software product, code or functionality or to meet any specific timetable. Key Initiatives and Innovations 1. Leverage Modern and Traditional Device 4. Enhance Product Security: Enhance essential Ma
Slide 7: ZENworks 24.2 Enhancements
ZENworks 24.2 Enhancements Enhance ZENworks Appliance management to support transitioning Windows customers • End support for Windows Server as a ZENworks Primary Server platform; All ZENworks Primary Servers must be running on SLES or Appliance before updating to ZENworks 24.2 • Provide tool to mig
Slide 8: ZENworks 24.2 Enhancements
ZENworks 24.2 Enhancements Deliver customer-requested enhancements to increase administrative ease-of-use • Quick Task to collect logs from managed devices • Enforce the lockout policy configured in LDAP (ActiveDirectory or eDirectory) for ZCC administrator logins • Specify a destination folder when
Slide 9: ZENworks 24.2 Enhancements
ZENworks 24.2 Enhancements Provide new managed-device platform support • macOS Sonoma (14.x) • SLES 15 SP6 x86_64 • RHEL 8.8 and 8.9 • RHEL 9.3 • OES 24.1 and 24.2 Enhance product security • Update third-party applications to latest versions (Angular, Java, Tomcat, CASA, Jetty, Netty, Pushy, Android
Slide 10: Enhancement Details
Enhancement Details OpenText ©2024 All rights reserved 10
Slide 11: ZENworks 24.2 Enhancements
ZENworks 24.2 Enhancements MANAGE Samsung macOS MDM Bundle Copy macOS MDM Log Collection Bundle Export Android Zero- Lost Device Destination Enrollment Rules from Devices File Naming Touch Enrolment Removal Folder End User Agent Last Clearing ZISD Support for Administrator WinPE Initiated Remote Con
Slide 12: Samsung Knox Android Zero-Touch Enrolment
Samsung Knox Android Zero-Touch Enrolment OpenText ©2024 All rights reserved 12
Slide 13: Samsung Knox Android Zero-Touch Enrolment
ZENworks 24.2 Samsung Knox Android Zero-Touch Enrolment • Support for Zero Touch Enrolment for Samsung Knox Devices • Administrators can ship devices directly to End Users without ever needing to touch them • During setup, enrolment process gets automatically triggered and can’t be skipped by End Us
Slide 14: Samsung Knox Android Zero-Touch Enrolment
ZENworks 24.2 Samsung Knox Android Zero-Touch Enrolment • Requires organizations to have access to Knox Admin Portal and devices to be available for Knox Mobile Enrolment • Enrollment Profile can be created and assigned to relevant devices in Knox Admin Portal • ZENworks server URL is part of Profil
Slide 15: Samsung Knox Android Zero-Touch Enrolment
ZENworks 24.2 Samsung Knox Android Zero-Touch Enrolment • End User takes the device through normal Set up Workflow • Device contacts Samsung Knox Service and pulls down the configured profile • End User is prompted to enter in Corporate Credentials • Device gets Enrolled in ZENworks as fully managed
Slide 16: OpenText
OpenText Confidential OpenText ©2024 All rights reserved 16
Slide 17: macOS MDM
macOS MDM OpenText ©2024 All rights reserved 17
Slide 18: Registration Rules for Mac MDM
ZENworks 24.2 Registration Rules for Mac MDM • Mac devices enrolling via MDM now honor Device Registration rules • Based on registration criterion, it is now possible to place newly enrolled mac MDM devices • in specific folders • Assign specific Group Memberships • Specify reconciliation settings O
Slide 19: macOS MDM Lost Device Setting
ZENworks 24.2 macOS MDM Lost Device Setting Mac device enrolling via MDM now honor Lost settings associated with a workstation • A mac device enrolled ONLY via MDM • Would be marked as Lost after specified set of days • If removal option is selected, the device would be deleted from ZENworks after s
Slide 20: Log Collection
Log Collection OpenText ©2024 All rights reserved 20
Slide 21: Log Collection from Devices
ZENworks 24.2 Log Collection from Devices • Collect agent debug logs from ZCC • Ability to Collect Windows Logs • Support to collect Logs from a managed device (Workstation or Server) via Quick Task • Capability to collect all logs or specific set of logs • Collected logs can be password protected O
Slide 22: Log Collection from Devices
ZENworks 24.2 Log Collection from Devices • Collected Logs can be downloaded directly from Quick Task or from Device Page • Cleanup of collected logs after a set period OpenText ©2024 All rights reserved 22
Slide 23: OpenText
OpenText Confidential OpenText ©2024 All rights reserved 23
Slide 24: Control Center/ZMAN Enhancements
ZENworks Control Center/ZMAN Enhancements OpenText ©2024 All rights reserved 24
Slide 25: Bundle Copy Destination Folder
ZENworks 24.2 Bundle Copy Destination Folder • Capability to specify a Destination folder while copying a bundle • Useful for scenarios, where an administrator hasn’t rights to the folder where bundle resides • Avoids current workaround of Exporting a bundle and then importing it • Also available as
Slide 26: Bundle Export File Naming
ZENworks 24.2 Bundle Export File Naming • Bundle Export file can be appropriately named • Ability to name the Bundle Export as per requirement • Avoids current method where all bundle exports are named as Bundle_Export • Also available as part of ZMAN OpenText ©2024 All rights reserved 26
Slide 27: Administrator Lockout
ZENworks 24.2 Administrator Lockout • AD / E-Dir supports User Lockout Policy for user logins • Policy provides for lockout duration • Account lockout after a invalid login attempt threshold • Reset for Account Lockout counter after a specified time • ZCC Login now honors user Lockout policy set for
Slide 28: Agent Last Contact Time in Device Summary
ZENworks 24.2 Agent Last Contact Time in Device Summary • Previously, for devices enrolled via MDM & ZENworks Agent, Last Contact time is derived from • Last Contact of ZENworks Agent • Last Contact time of MDM • However, in such scenarios, Last Contact time for ZENworks Agent was not visible • Last
Slide 29: Imaging Enhancements
Imaging Enhancements OpenText ©2024 All rights reserved 29
Slide 30: WinPE Parameters
ZENworks 24.2 WinPE Parameters • Capability to pass Kernel Parameters into WinPE Imaging distro for UEFI devices. • Brings it on par with Linux based Imaging in ZENworks • Allows more granular configuration of Boot Menu driven by configuration file. OpenText ©2024 All rights reserved 30
Slide 31: ZISD Clearing During Install
ZENworks 24.2 ZISD Clearing During Install • ZCM Agent Installer should support a switch to Clear/Ignore ZISD • ZENworks Agent should have Command-line Install Switch to Clear Existing ZISD • A new optional flag during installation of ZENworks Agent • Clears ZENworks Image Safe Data (ZISD) during ag
Slide 32: Remote Management
Remote Management OpenText ©2024 All rights reserved 32
Slide 33: Remote Management Via RDP
ZENworks 24.2 Remote Management Via RDP • End Users can connect to their devices via a RDP Session • In a previous release, capability was introduced to Remote control such devices, which are being used via RDP • Now it is possible for such end users to request for assistance using Request Remote Ma
Slide 34: Other Enhancements
Other Enhancements OpenText ©2024 All rights reserved 34
Slide 35: Windows Hello for Business Authentication
ZENworks 24.2 Windows Hello for Business Authentication • Windows Hello is an authentication technology that allows users to sign in to their Windows devices using biometric data, or a PIN, instead of a traditional password • Windows Hello uses asymmetric key pair generated during initial enrolment.
Slide 36: Patch Metadata Reprocessing
ZENworks 24.2 Patch Metadata Reprocessing Issue Solution After a patch is first detected and added to the Reprocessing previously occurred only if a ZENworks database, subsequent updates to the patch’s LastModified metadata field changed. patch’s metadata (supersedence, CVEs, impact, Reprocessing no
Slide 37: New Antimalware Agent
ZENworks 24.2 New Antimalware Agent • Version 7.9.9.381 • Required for use with ZENworks 24.2 Agent • New version used when applying Antimalware to a new device • Does not apply to existing devices; existing devices update the Antimalware Agent from the Internet online service OpenText ©2024 All rig
Slide 38: ZENworks Appliance Migration Tool
ZENworks 24.2 ZENworks Appliance Migration Tool • ZENworks 24.2 does NOT supports Windows Server as a Primary Server • Thus, all Windows Primary Server need to be migrated before upgrading to ZENworks 24.2 • ZENworks Appliance is the preferred platform for deploying ZENworks • A migration tool is no
Slide 39: Support & Installation
Support & Installation OpenText ©2024 All rights reserved 39
Slide 40: ZENworks 24.2 Installation Methods
ZENworks 24.2 ZENworks 24.2 Installation Methods ZENworks System Update 2020 Update • ZENworks 23.4 is a mandatory 2 stop for updating to ZENworks System Update 24.2 and beyond • ZENworks 24.2 no longer System ZENworks System Update ZENworks System Update ZENworks Update supports Windows Servers as
Slide 41: Thank you
Thank you twitter.com/opentext linkedin.com/company/opentext opentext.com
Slide 42: OpenText
nt opentext”