Aeon Financial Service Co., Ltd. · TSE:8570

Aeon Financial Service — Q2 FY2023 Earnings Presentation

36 slides from Aeon Financial Service's earnings presentation, November 2023

  1. Slide 1: Financial results for the second quarter

    Let us start by outlining the financial results for the second quarter. 1

  2. Slide 2: Contents

    Contents Financial Results Highlights Priority Measures Earnings and Dividend Forecasts ME Appendix

  3. Slide 3: Financial Results Highlights

    Financial Results Highlights

  4. Slide 4: Summary of the financial results

    • I will give a summary of the financial results. • Firstly, on the first half performance. With the lifting of COVID-19-related restrictions, domestic and global consumption became active. By meeting the demand for payment and financing, revenue increased for domestic and global businesses. However

  5. Slide 5: Interim dividend of 25 yen per share

    We are not changing the forecast announced in April and plan to make an interim dividend payout of 25 yen per share. 5

  6. Slide 6: Consolidated results for the first half

    • Here are the consolidated results for the first half. ➢ Operating revenue was 237.5 billion yen, up 7% year on year. ➢ Operating profit was 20.2 billion yen, down 36% year on year. ➢ Ordinary profit was 21.3 billion yen, down 38% year on year. ➢ Profit attributable to owners of parent was 7.2 bill

  7. Slide 7: Consolidated results for the second quarter

    • Here are the consolidated results for the second quarter: ➢ Operating revenue was 120.9 billion yen, up 6% year on year. ➢ Operating profit was 11.0 billion yen, down 33% year on year. ➢ Ordinary profit was 11.7 billion yen, down 35% year on year. ➢ Profit attributable to owners of parent was 3.6

  8. Slide 8: Domestic businesses operating profit changes

    • This slide shows the breakdown of the year-on-year changes in the operating profit of domestic businesses. • Due to the management integration with AEON Credit Service, the results for AEON Financial Service are reported under the domestic businesses segment. Operating profit of 9.9 billion yen fo

  9. Slide 9: Sales promotion measures to achieve targets

    sales promotion measures to achieve the performance targets. 9

  10. Slide 10: Credit card shopping transactions and receivables

    • This slide shows the trends in credit card shopping transactions and the balance of receivables in domestic businesses. In the graph, the yellow line shows the shopping transaction volume, and the blue bars show the balance of revolving credit balance. • Shopping transactions increased by 10% year

  11. Slide 11: Expanding usage and user convenience

    of mind for users, which contributed to user increase. We will continue to expand usage by further enhancing user convenience. 11

  12. Slide 12: Cash advance transaction volume and balance

    • This slide shows the transaction volume and outstanding balance of receivables for cash advances. • Cash advance transaction volume increased by 15% year-on-year to 186.2 billion yen. In addition to recovery in the demand for personal funding, we promoted re-engaging dormant members and approachin

  13. Slide 13: Revolving credit and cash advance receivables and bad debt ratio

    • This slide shows the trends in the outstanding balance of revolving credit and cash advance receivables and the ratio of bad debt-related expenses. • The graph on the left shows revolving credit receivables in light blue bars and cash advance receivables in dark blue bars, while the red broken lin

  14. Slide 14: Housing loan transaction volume and receivables

    • Next, I will explain the transaction volume and balance of receivables in our housing loan business. • The transaction volume was 263.2 billion yen, down 7% year-on-year. With the recent changes in the interest rate environment, demand for refinancing is decreasing. On the other hand, despite the

  15. Slide 15: ID expansion and active members

    • This is the last slide from our domestic businesses. It shows the status of ID expansion. • The graph on the left shows the number of active members in the blue bars and annual usage in the yellow line. We acquired 840,000 new cardholders, which was down 4% year-on-year, partly due to the delay in

  16. Slide 16: Global businesses results

    • From here, I will explain the results of our global businesses. • The operating revenue expanded for all three areas of China, Mekong, and Malay, but operating profit decreased in Mekong and Malay areas due to increased bad debt-related expenses. The China area maintained an increase in revenue an

  17. Slide 17: Global businesses operating profit changes

    • This slide shows the breakdown of the year-on-year changes in the operating profit of global businesses for the 1H. • Operating expenses increased year-on-year by 2.7 billion yen in the Mekong area and 1.5 billion yen in the Malay area, which led to a 3.4 billion yen decrease in total operating pr

  18. Slide 18: AEON Credit Service (Asia) Hong Kong

    • I will explain the overseas trends in outstanding receivables and non-performing loans (NPL) ratio, starting with AEON Credit Service (Asia) in Hong Kong. • The graph on the left shows installment receivables in light blue and operating loans receivables in dark blue bars, while the yellow and red

  19. Slide 19: AEON Thana Sinsap Thailand

    • This slide shows the results at AEON Thana Sinsap in Thailand. • In Thailand, inflation and unemployment among the younger generation remain high, resulting in rising non-performing loans (NPL) ratios across the market, including our competitors. • The growth in outstanding receivables has plateau

  20. Slide 20: AEON Credit Service Malaysia

    • Finally, this slide shows the results for AEON Credit Service in Malaysia. • The Malaysian Government implemented a program allowing early withdrawal from pension funds in the 1Q of FY2022, which led to a significant reduction in our bad debt- related expenses as a result. Subsequently, the bad de

  21. Slide 21: Conclusion of second quarter results

    • This concludes the explanation of the consolidated results for the second quarter of FY2023. 21

  22. Slide 22: Priority measures

    • I’m Kenji Fujita, President and CEO of the Company; I will discuss our priority measures. 22

  23. Slide 23: Environment and direction of initiatives

    • This slide is from the FY2022 IR presentation material concerning the environment surrounding the company and the direction of initiatives. • The global businesses are ahead in digitalization, and domestic businesses are forging ahead with “improving profitability by strengthening sales capabiliti

  24. Slide 24: Renewal of AEON Wallet

    • For the domestic market, we started with the renewal of the AEON Wallet, the digital touchpoint with our customers. • We aim to create a touchpoint with a function as the general service counter that can address the needs of individual customers as their lifestyles, hobbies, and preferences divers

  25. Slide 25: Strengthening regional cooperation

    • Next, I will explain about strengthening regional cooperation. • FeliCa Pocket Marketing provides solutions closely related to the local community, such as community currencies and community point systems, mainly for municipalities. It became our consolidated subsidiary in 2Q. • The company has a

  26. Slide 26: Controlling bad debt expenses in global businesses

    • The next topic is global businesses. • As discussed in the first half of the briefing, the increase in bad debt-related expenses in global businesses put downward pressure on operating profit in the 1H. We recognize that controlling the volatility of results caused by bad debt-related expenses in

  27. Slide 27: Expanding revenue in Hong Kong

    • This slide shows our initiatives for expanding the revenue of global businesses. We are promoting the digitalization of customer touchpoints in Hong Kong, Thailand, and Malaysia. • In Hong Kong, we installed the UnionPay QR function in our app in August for a better customer experience, improving

  28. Slide 28: Thailand payment initiatives

    • Thailand also has a high penetration of cashless payment, and we are providing services aligned with the change in the payment environment for customers. • QR payment is quickly spreading in Thailand, increasing the demand for money transfers to QR payment apps for cash advances and personal loans

  29. Slide 29: Malaysia personal loans and installment finance

    • In Malaysia, personal loans account for a quarter of the revenue and is second only to installment. We plan to build an online system to enable the entire process from application to transfer of money to the designated bank account. • This will enable customers living in remote areas to use our se

  30. Slide 30: Digital banking in Malaysia

    • This slide is about digital banking in Malaysia. • Digital banking aims to build the AEON Living Zone in Malaysia by combining ACS Malaysia’s payment and loan products and services with banking services to the un- banked class who could not access financial services and linking data with the AEON

  31. Slide 31: Earnings and dividend forecasts

    • Finally, I will present financial performance and dividend forecasts. 31

  32. Slide 32: Full-year forecasts unchanged

    • The forecast figures remain unchanged from those announced in April. During the 1H, domestic and global businesses expanded, steadily increasing the balance of operating receivables. • For the domestic business, we will build up revolving credit and cash advance receivables, which bring a high pro

  33. Slide 33: Restructuring the business portfolio

    • Lastly, as Mr. Mitsufuji stated earlier, we are conducting various reviews to restructure the business portfolio. We cannot present specific policies today, but we aim to improve corporate value and achieve sustainable growth through the solution of social issues under our purpose of bringing “fin

  34. Slide 34: Questions and Answers

    Questions and Answers • Mr. Sato, Analyst, JP Morgan Securities Q1. You said that the explanation of the policy on business operation with capital cost awareness would be postponed, but considering reference to the restructuring of the business portfolio, if it becomes necessary to increase ownershi

  35. Slide 35: Questions and Answers (continued)

    Q. The number of new card members was 840,000. What caused the slowing in 2Q? A. Tomoyuki Mitsufuji The number of new members was relatively large in the 1Q thanks to the spring campaign. During 2Q, we implemented measures to promote use, which resulted in increased use but slower growth in new memb

  36. Slide 36: Questions and Answers (continued)

    Q2. Regarding the NPL ratio in Thailand, what was the review that resulted in the decrease from the previous quarter? In addition, will the scheduled government handout of electric money have an impact? A2. Fujita For the bad debt-related expenses, we reviewed excessive additional reserves. The Thai

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