Hsbc Holdings Plc · LSE:HSBA
Hsbc — Investor Presentation (May 2026)
19 slides from Hsbc's investor presentation, May 2026
Slide 1: HSBC Hong Kong
HSBC Hong Kong Asia seminar for investors and analysts | May 2026
Slide 2: Maggie Ng, CEO, HSBC Hong Kong
Maggie Ng CEO, HSBC Hong Kong
Slide 3: Hong Kong's leading bank
Hong Kong’s leading bank 1 #1 bank in Hong Kong, with a proven delivery track record1 2 High-quality, loyal customer base underpinning future value creation 3 Capturing structural growth trends through targeted investments Unless otherwise stated, this presentation is presented on a reported FX basi
Slide 4: HSBC Hong Kong at a glance
HSBC Hong Kong at a glance Leading bank in Hong Kong Significant contributor to Group Fee income increasing at pace Revenue, $bn5 #1 market share1 in key +8% product areas, incl. deposits, vs. 2024 unsecured lending, insurance 10.5 11.3 FY25 PBT +25% $7.7bn Scale customer base 26% of Group +3% 7m Re
Slide 5: Driving value from our existing customer base
Driving value from our existing customer base 7 million active Retail Banking and Wealth customers1 367k Commercial Banking customers Revenue Revenue TRB threshold Wealth Avg. # of factor per % customers factor per (% customers)2 penetration products5 customer3 customer Premier Large $1m (2%) Elite
Slide 6: Enhancing distribution capabilities across channels
Enhancing distribution capabilities across channels Driving high-value client engagement Uplifting digital capabilities to serve customers at scale RBW sales to service ratio1 Wealth sales per RM2 Business Banking mobile RBW digital customer active %3 onboarding % +22ppts +c.70% +21ppts +47ppts 83%
Slide 7: Emerging key trends
Emerging key trends 1 2 3 International customers Wealth growth Future customer needs Fast-growing customer base; Capturing the growing wealth Building the bank of the future commercialising international opportunity with targeted to serve evolving customer flows to Hong Kong investments needs 6
Slide 8: Increasing international flows into Hong Kong
1 Increasing international flows into Hong Kong Capturing the flow HK is an attractive destination for Global Chinese ~$1tn cross-border AUM growth expected in HK by 20291 Service model Core needs enhancements Full digital and remote onboarding for non-resident Journeys customers; local staff to co-
Slide 9: Capturing and commercialising inbound flows
1 Capturing and commercialising inbound flows Strong acquisition momentum Commercialisation RBW NTB customers1, m CMB customer acquisition, k Invested assets per Premier customer, $k†, 3 Resident Non-resident2 China-linked new-to-bank customers* ~30% ~3x +47% 1.1 22 18 15 0.7 Dec-24 Dec-25 Back book
Slide 10: Making targeted investments in our leading wealth franchise
2 Making targeted investments in our leading wealth franchise Targeted investment driving growth New wealth revenue streams >2,000 wealth products Invest with me Product Expanded to open architecture1 1 Human-led advisory Proposition Market leading propositions Invest by me Growing diversity and sha
Slide 11: Building the bank of the future, meeting new customer needs
3 Building the bank of the future, meeting new customer needs Digital assets and Artificial intelligence Beyond banking payments Embedding HSBC into Tokenised gold, bonds and customers’ everyday lives Empowering colleagues with deposits AI driven tools and training Building eco-systems which New pay
Slide 12: Key takeaways
Key takeaways Hong Kong’s #1 banking franchise1 1 Leading where it matters: scale, capability and customer loyalty A strong delivery track record in growing our client base, product penetration and banker 2 productivity 3 Strong momentum, capturing structural growth trends through targeted investmen
Slide 13: Appendix
Appendix
Slide 14: HSBC Hong Kong: Retail Banking and Wealth customer analysis
HSBC Hong Kong: Retail Banking and Wealth customer analysis ~30% increase in customers since Jan-23; two thirds New customers acquired since Jan-23 have driven: are non-resident HSBC One customers ~30% ~50% of growth in deposits* of which ~70% from non-residents ~20% of growth in investment product
Slide 15: Hong Kong business supplementary financial information
Hong Kong business supplementary financial information FY24 FY25 $bn Hong Kong o/w HSBC o/w Hang Seng Hong Kong o/w HSBC o/w Hang Seng business Hong Kong Bank business Hong Kong Bank Revenue 14.8 10.5 4.6 15.5 11.3 4.6 — Retail Banking and Wealth 9.2 6.5 2.8 10.0 7.2 3.0 — Commercial Banking 5.6 4.0
Slide 16: Footnotes
Footnotes Slide 2: Hong Kong’s leading bank 4. Count of total retail sales, excluding mortgages 1. Internal analysis based on FY25 PBT, loans and advances to customers and customer deposits, including CIB 5. Count of total wealth sales and IWPB components of HSBC Hong Kong. Peers include Bank of Chi
Slide 17: Glossary
Glossary ANP Annualised new business premiums Banking net interest income is an alternative performance measure, and is defined as net interest income after deducting: (1) the internal cost to fund trading and fair value net assets for which associated revenue is reported in ‘Net income from financi
Slide 18: Disclaimer
Disclaimer Important notice The information, statements and opinions set out in this presentation and accompanying discussion (this “Presentation”) are for informational and reference purposes only and do not constitute a public offer for the purposes of any applicable law or an offer to sell or sol
Slide 19: Slide 19