Capitec Bank Holdings Limited · JSE:CPI
Capitec Bank — Capitec Bank Hldgs — Q2 2026 Earnings Presentation
42 slides from Capitec Bank's earnings presentation, Oct 1, 2025
Slide 1: Interim financial results
Interim financial results Purposeful innovation builds trust August 2025 Please send any questions to InvestorRelations@capitecbank.co.za Questions will be answered at the end of the presentation 1
Slide 2: Our 25 million active clients
Our 25 million active clients Annual growth in fully banked clients exceeds total client growth Client breakdown • Personal Banking clients – 24.4 million 25M total active clients – up 8% • Business Banking and POS Merchants – 329 000 14M app – up 13% • AvaFin clients – 250 000 12M VAS – up 10% High
Slide 3: Key performance indicators
Capitec Group Key performance indicators +27% to R7.1 billion Net interest income after credit impairments (2024: R5.6 billion) Headline earnings and Connect (2024: R2.0 billion) +40% Fintech: Value-Added Services to R2.9 billion +45% 7.9% +26% Annualised Net insurance income credit loss ratio (2024
Slide 4: Simple and transparent fees
Simple and transparent fees Lower fees and commission gave back R203 million to clients 0.6% to 1.85% card commission 4
Slide 5: Capitec Group consolidated income statement
Capitec Group consolidated income statement Diversification drives growth in headline earnings 6 months ended Aug 24 Aug 25 YoY Change Aug 24 Aug 25 YoY Change R’ million (excl. AvaFin) (excl. AvaFin) (excl. AvaFin) (incl. AvaFin) (incl. AvaFin) (incl. AvaFin) Net interest income 8 848 10 254 16% 9
Slide 6: Capitec Group headline earnings contribution
Capitec Group headline earnings contribution Personal Banking channels and clients provide the launchpad for diversification Fintech Insurance (VAS and Capitec Connect) 24% 23% August 2024 Business Banking R6.4B 3% 1% headline AvaFin earnings Personal Banking 49% 854 branches, 8 749 cash devices 6
Slide 7: Capitec Group headline earnings contribution
Capitec Group headline earnings contribution Personal Banking channels and clients provide the launchpad for diversification Insurance Fintech (VAS and Capitec Connect) 26% 24% 26% 23% Business Banking August 2025 5% R8B 3% 1% 2% headline AvaFin earnings 49% Personal Banking 863 branches, 8 824 cash
Slide 8: South African economy
South African economy A tale of two stories: pressure on formal employment, growth in emerging markets Health Care Industrial Goods & Services Retail & Wholesale 5.5 Salary Inflows Non-salary Inflows Fully banked personal clients 1000 5.4 +7% Retrenchment letters 5 Fully banked personal clients 5.5
Slide 9: Personal Banking
Personal Banking Our launchpad, powered by 24.4 million clients
Slide 10: Personal Banking income distribution
Personal Banking income distribution Continued diversification in income +6% +24% 6.7 6.2 6.3 5.4 5.0 +40% 3.3 2.9 2.0 1.1 Net lending and investment income after Net transaction income Value-added services and Capitec Connect credit impairments R’ billion Aug 23 Aug 24 Aug 25 10
Slide 11: Net transaction income
Net transaction income Simpler, more affordable fees drive volume and economies of scale
Slide 12: Net transaction income growth
Net transaction income growth Normalised growth driven by volumes Normalised year-on-year growth Values (R million) Volumes August 2024 August 2025 % movement % movement Net transaction income/volume 6 278 6 656 6% 7% Add back client saving on fee simplification - 106 Deduct SMS notifications migrat
Slide 13: Digital volumes continue to grow
Digital volumes continue to grow Safer, more reliable transactions Cash volumes Card and digital volumes (million) (million) 1 403 +28% 1 100 928 67 96 +43% 44 1 645 +23% 1 336 286 295 305 +3% 1 070 Digital payments Send cash (incl. Capitec Pay) Cash Card payments Aug 23 Aug 24 Aug 25 Aug 23 Aug 24
Slide 14: Card and digital payments
Card and digital payments Continued shift from cash to digital New R0 International card payments from Oct 25 Best card for travel 1.9 million International card payments – up 24% E-commerce R61.9 billion +35% 303 million transactions (incl. R1 billion (2024: R43.6 billion) Capitec Pay) spent on Cap
Slide 15: Credit
Credit Optimising for long-term impact
Slide 16: Credit sales growth
Credit sales growth Loan sales and disbursements (including facility drawdowns) 5.6 5.3 5.0 6 months ended Aug 2025 4.5 • Applications increased 4.4 4.1 by 40% through personalised offers 3.8 4.0 3.7 • Stable approval rate with 364 behaviour & employer-specific agile granting actions • Sales to clie
Slide 17: Building a resilient credit book
Building a resilient credit book Data-driven insights support stable credit loss ratios 120.0 30.0% 27.8% 26.9% 26.4% 24.9% 100.0 23.5% 92.9 25.0% 83.8 85.4 80.0 77.9 20.0% 66.0 Resilient growth 60.0 15.0% • R7.8 billion added to 11.0% gross loans and advances 40.0 10.0% • 9.5% decrease in rolls 8.3
Slide 18: Diversified credit income streams
Diversified credit income streams Growing a healthy book Credit card limit sales (R’ million) Purpose lending sales (R’ million) App and call centre sales (R’ million) +188% +67% +81% 1 842 3 120 3 541 Vehicles 59 Home improvement Education 684 1 870 1 955 1 527 1 664 640 1 099 158 Aug 23 Aug 24 Aug
Slide 19: New credit solutions drive growth
New credit solutions drive growth Purpose-led credit built around our clients' needs NEW accessible Credit Card with limits from R600 repayable within 3 months to build client credit profiles. • More than 64 000 cards issued • 136TB of free Connect data rewards for Credit Card Capitec originated hom
Slide 20: Capitec Connect
Capitec Connect Connecting 1.1 million South Africans
Slide 21: Capitec Connect
Capitec Connect Net income contribution R165 million Data usage (petabytes) 6 month period 5.1 8.3 14.9 3x petabyte growth Highlights • 1.1 million active in last 3 months • 311 million minutes used – up 22% • Highest public sentiment ranking at 88% (65% industry average)* Total data rewards • 449 t
Slide 22: Capitec Connect devices
Capitec Connect devices • 22 devices available • 30GB free data • 3-day delivery • Zero-deposit finance options 22
Slide 23: Savings
Savings Purposeful tools that serve real needs
Slide 24: Purposeful savings
Purposeful savings Enabling smarter saving through consistent, client-led solutions Personal Banking deposits (R’ billion) 157 141 133 Fixed-Term Savings 64 and Notice Deposits 49 46 up 31% 68% 62% 61% Access Anytime 35 39 43 up 10% Migration from 52 54 51 Main Account to purposeful savings Aug 23 A
Slide 25: Notice deposits
Notice deposits Supporting savings behaviour and financial confidence 7-day notice deposit balances 32-day notice deposit balances (R million) (R million) 8 202 10x growth 4 413 Enabling a savings culture 11x • Notice Deposits represent growth 8% of Personal Banking deposits (2024: 1%) • R358 millio
Slide 26: Insurance
Insurance Strengthening our foundation and operational excellence
Slide 27: Funeral Cover
Funeral Cover R1.6 billion net income contribution (2024: R1.2 billion)* Sum assured (R’ billion) 481 +19% growth in sum assured, 39% of SA market** 405 Highlights 15.8 million lives covered – up 16% 324 100% new business on own licence Looking to the future: build operational efficiency and further
Slide 28: Life Cover
Life Cover Net income contribution R40 million (August 2024: R8.0 million) Sum assured Life Cover benefit payouts (R billion) Needs-based 72 3.3x growth Lump sum 53%* (2024: 57%) 22 24%* 23%* (2024: 21%) (2024: 22%) Ch e om il d re n ’s n i nc ee d hl y nt Aug 24 Aug 25 s Mo 28 *Covered amount split
Slide 29: Normalised growth
Normalised growth 20% growth excluding cell captive impacts and the profit-share Normalised result R’ million August 2024 August 2025 % movement Net insurance result 1 633 2 366 45% Deduct cell captive investment return (247) (241) (2)% Add back taxation in the cell captive 503 449 (11)% Add back re
Slide 30: Business Banking
Business Banking Empowering South African businesses to grow Small | Medium | Emerging
Slide 31: Business Banking geared for growth
Business Banking geared for growth Headline earnings grew 14% to R402 million +57% +23% 182 26.0 21.1 R97 million given 17.1 back to clients 116 through fee reduction and alignment with Personal Banking 147 000 business app clients up 86% 51 from 79 000 Scored loan balances up 109% to R1.5 billion A
Slide 32: Enterprise payments services
Enterprise payments services Our single solution to simplify the receipt of payments +36% 130 +19% 105 95 88 71 Consolidated payments 52 Helping businesses grow through better payments success rate • E-commerce (Capitec Pay) • Debit order collections • Merchant services Aug 23 Aug 24 Aug 25 Aug 23 A
Slide 33: Merchant solutions fuelling growth
Merchant solutions fuelling growth Faster card machines with low, transparent commission rates Merchant turnover R billion (6 month period) 27.1 36.8 42.4 December 2024 R8.2 bn Highlights • Trading merchants up 165% to 85 000 (2024: 32 000) • Average daily sales for August up 63% to R260 million (20
Slide 34: AvaFin
AvaFin Building strong foundations
Slide 35: Operational overview
Operational overview AvaFin contributed R121 million to group headline earnings Loan disbursements (EUR’ million) 303 11 31 227* 41 Highlights • 250 000 active clients – up 54 27% 160* • €303 million value of loans advanced, 94% higher than 4 months ended 31 August 166 2024 Aug-23 Aug-24 Aug 25 Pola
Slide 36: Group operating expenses
Group operating expenses Digitally-enabled, people-led growth
Slide 37: Total expenses increased by 14% to R9.4 billion
Total expenses increased by 14% to R9.4 billion* Continued investment in technology makes Capitec future-fit +9% +12% 3 884 3 491 3 551 3 116 +30% 829 670 1 183 881 Aug 24 Aug 25 Aug 24 Aug 25 Aug 24 Aug 25 Salaries IT expenses Other expenses (excl. IT salaries) (incl. salaries) Technology costs Tec
Slide 38: Our continued focus
Our continued focus Upd Purposeful innovation
Slide 39: Banking on better innovations
Banking on better innovations Technology and data are driving real impact for our clients In-app calling Self-service terminals 889 000 calls, 95% more cost-effective, 25% 3.9 million transactions per month, more efficient, saving clients R5 million in saving over 3.2 million workload minutes and ai
Slide 40: Digital innovations to safeguard our clients
Digital innovations to safeguard our clients Smarter tools, stronger protection Fraud taskforce • Over 400 specialists • Graph databases find connections and identify risks • Reduced client losses by 66% more than the industry* • Pursuing the prosecution of multiple crime syndicates • Blocked more t
Slide 41: Our future
Our future Relentless focus and execution Insights- Leading Grow Single Long-term CEO Develop driven payment Business service vision of culture ecosystem through provider Banking platform a global data and AI brand 41
Slide 42: Thank you
Thank you Please send any questions to InvestorRelations@capitecbank.co.za 42