Edenred Sa · EURONEXT:EDEN
Edenred Sa — Edenred-Ipsos Barometer 2013 press conference
45 slides from Edenred Sa's conference presentation, Jun 12, 2013
Slide 1: Press Conference: Edenred-Ipsos Barometer 2013
Press Conference Presentation of the results of the Edenred‐Ipsos Barometer 2013, June 12 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 2: Summary
Summary Edenred, a unique player on the salaried employment market Jacques Stern European perceptions and expectations: contextual elements Brice Teinturier Results of the 8th edition of the Edenred‐Ipsos barometer Antoine Solom Questions – Answers 2 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 3: Edenred, a unique player on the salaried employment market
1. Edenred, a unique player on the salaried employment market Jacques Stern
Slide 4: Employees' needs at the heart of the Edenred offer
Employees' needs at the heart of the Edenred offer To make employees’ lives easier in a number of areas including food, transportation, healthcare and human services To transparently and cost‐effectively manage business expenses incurred by employees Employee benefits Expense management Incentives a
Slide 5: An ecosystem founded on understanding expectations
An ecoysystem founded on understanding expectations Boost revenue Motivate employees Increase customer Optimize loyalty performances Make transactions Increase the secure employer's appeal Increase purchasing power Facilitate daily life 5 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 6: Context
A salaried employment observatory for 50 years Making life easier for employees in numerous fields: including food, transportation, healthcare, training and human services. Employee Since the 1950s… benefits Absence of canteens in companies Context Public healthcare problem for employees More
Slide 7: A wide variety of tools to understand changes to societies
A wide variety of tools to understand changes to societies A customer‐oriented Study of stakeholders corporate culture Example of the Edenred‐Ipsos External innovation barometer A central theme : Well‐being Investment in risk and motivation of European capital with Partech employees since 2004 Inter
Slide 8: Analysis of the latest societal trends, R&D tool
Analysis of the latest societal trends, R&D tool Quest for a healthy, balanced diet USA Concern about purchasing power during the crisis Germany Access to culture and the entertainment society Brazil Greater environmental awareness Belgium … 8 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 9: NutriSavings, a customized solution for US employees
NutriSavings, a customized solution created to meet the needs of employees in the United States Quest for a healthy, balanced diet 9 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 10: NutriSavings, a customized solution for US employees
NutriSavings, a customized solution created to meet the needs of employees in the United States Quest for a healthy, balanced diet Obesity rate: 33% (2008 ‐ WHO) 70% of healthcare expenditure is due to chronic diseases related to obesity Rewards for employees depending on the (American Center fo
Slide 11: In conclusion...
In conclusion... A: Affiliates B: Beneficiaries C: Clients E: Employees S: Shareholders Co: Communities Pa: Public authorities 11 8th edition of the Edenred‐Ipsos barometer – 2013
Slide 12: European perceptions and expectations: contextual elements
2. European perceptions and expectations: contextual elements Brice Teinturier
Slide 13: The Economic Pulse: the current economic situation
The Economic Pulse: the current economic situation Q. How would you describe the current economical situation of your country? (%) "Very good/Fairly good" 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Saudia Arabia 80% Sweden 70% Germany 67% India 66% China 64% Australia 62% Canada 59% Turkey 55% Indo
Slide 14: The Economic Pulse: the current economic situation 2007-2013
The Economic Pulse: the current economic situation 2007‐2013 Q. How would you describe the current economical situation of your country? (%) "Very good/Fairly good" 80% 70% 60% 50% 40% 30% 20% 10% Avr 07 Oct 07 Avr 08 Nov 08 Avr 09 Avr 10 Nov 10 Avr 11 Nov 11 Apr 12 Nov 12 Avr 13 North America (Cana
Slide 15: The Economic Pulse: local economic situation six months from now
The Economic Pulse: the local economic situation six months from now Europe (6 European countries from the Ipsos Global@Advisor survey) Q. Thinking about the future, six months from now, do you expect that your local economy will be much stronger, somewhat stronger, at the same level, somewhat wea
Slide 16: The Economic Pulse: the current economic situation, Europe
The Economic Pulse: the current economic situation Europe (6 European countries from the Ipsos Global@Advisor survey) Q. How would you describe the current economic situation of your country? (%) "Very good/Fairly good" 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Germany 67% Belgium 29% Great Brit
Slide 17: Progression of the crisis over the upcoming year
Progression of the crisis over the upcoming year Q. Would you say that in the upcoming year, the crisis in your country is going to...? Worsen significantly Worsen somewhat Improve somewhat Stop almost or completely No opinion All France S/t S/t Improve Worsen or stop 2% 15% 20% 23% 85% 25% 23% 55%
Slide 18: Feeling of control over life
Feeling of control over life Q. Some people think they have control over what happens in their life. Others think they have little actual power over what happens to them. Right now, would you say that...? You have control over what happens in your life You have little actual power over what happens
Slide 19: Perception of personal future
Perception of personal future Q. When you think of your future, would you say it is... Completely open Fairly open Fairly blocked Completely blocked All France S/t Blocked S/t Open 5% 5% S/t Open 39% 5% 15% 61% 49% 34% 46% 44% 46% S/t Blocked 51% 19 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 20: Main concerns about personal future
Main concerns about personal future Q. When you think about the future, what are you most afraid of for you personally? All France Not being able to grow old in decent conditions 40% 47% Not being able to pay your bills 24% 18% Not being able to properly care for yourself 21% 25% Losing your job 19%
Slide 21: A current unemployment rate of 10.9% in the European Union
A current unemployment rate of 10.9% in the European Union France Germany Belgium UK Spain Italy Source: Eurostat – February 2013 21 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 22: Results of the 8th edition of the Edenred-Ipsos barometer
3. Results of the 8th edition of the Edenred‐Ipsos barometer Antoine Solom
Slide 23: Methodology
Methodology Online survey conducted from February 18 to March 15, 2013 in a panel of employees: France Germany Belgium UK Spain Italy 3000 800 800 800 800 1000 Representative samples of employees in Europe (18 years and older, not including craftsmen, shop owners, self‐employed professionals and
Slide 24: How do opinions and motivation of European employees change in a crisis?
During a crisis period, how do the opinions of European employees and their motivation at work change? 24 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 25: Employment is the main concern
1. Employment is the main concern Compensation and purchasing power remain underlying issues 25 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 26: Sharp increase in concerns about employment
Sharp increase in concerns about employment, except in the UK, but including in Germany Q. What is currently your main professional concern? (only one possible answer %) job security time devoted to work salary level 31 33 34 31 30 38 41 38 39 34 50 46 46 47 46 59 53 54 12 11 16 18 29 25 23 40 27 20
Slide 27: Fears expressed by employees if they lose their job
Significant and renewed fears expressed by employees if they lose their job, particularly in Spain and in Italy Q. If you were to lose your job, would you say it would be easy to quickly find a comparable job*? (% yes) yes no 51 53 52 48 55 58 58 56 73 69 74 70 36 37 46 42 43 47 40 35 23 26 23 28 '1
Slide 28: Employees more concerned about the future than last year
Employees generally more concerned about the future than last year, especially in the UK and in Germany Q. Are you confident in the future of your company / Q. Are you confident in your professional future at your administration*? company / in your administration*? confident not confident 18 21 24 2
Slide 29: High expectations regarding purchasing power
At the same time, high expectations regarding purchasing power, especially in Southern Europe and in France Q. Are you satisfied with your purchasing power*? (%) satisfied not satisfied 39 33 50 49 37 44 68 67 62 66 74 73 59 66 51 44 48 49 31 33 37 34 26 26 '12 '13 '12 '13 '12 '13 '12 '13 '12 '13 '1
Slide 30: The result: loyalty by default and pride attitudes claimed
2. The result: loyalty by « default » and pride attitudes claimed ...with no effect on professional satisfaction 30 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 31: Result 1: large percentage of employees are loyal
Result n° 1 ‐ a large percentage of employees are loyal to their company, except in the UK – loyalty by « default » Q. Have you ever thought about leaving your company / administration? Yes, and you have already planned your departure or are actively looking for another job Yes, often, and you clo
Slide 32: Result 2: claimed pride and happiness at work
Result n° 2 – claimed attitudes of pride and happiness at work, once again by « default » Q. Do you often, from time to time or never think that... (%) you are proud of your work? you feel happy at work? you feel fulfilled at work? Often From time to time Never '13 43 46 9 '13 38 50 10 '13 38 47 1
Slide 33: Professional dissatisfaction tending to increase
...even though professional dissatisfaction is tending to increase, except in Italy, back to the 2008 level, and in France, stable Q. Are you satisfied with your professional situation in general? (%) satisfied not satisfied 25 27 18 21 24 37 36 36 34 36 36 37 36 35 45 43 42 51 74 71 81 77 75 62 63
Slide 34: Employees consider they devote too much time to work
...to the extend that employees increasingly consider they devote too much time to their work Q. Do you often, from time to time or never think you devote too much time to your work? (%) often from time to time never 24 24 15 24 19 23 21 20 12 18 17 26 48 53 44 44 46 44 45 49 49 51 49 50 30 29 29 35
Slide 35: Unequal resistance to the crisis
3. Unequal resistance to the crisis... National models and ability to sustain motivation (or generate frustration) 35 8th edition of the Edenred‐Ipsos barometer ‐ 2013
Slide 36: Attitudes towards work by country
Attitudes towards work: mainly a source of security in Spain, in Italy and in France, seen as a constraint and/or routine in Germany, in Belgium and in the UK Q. Today, when you think about your job, would you say it is mostly... ? (%) A source of pride A source of pleasure A source of security A ro
Slide 37: Quality of life at work
“Quality of life at work”: employees more satisfied in Germany, in Belgium and in the UK Q. If you had to rate your "quality of life at work" on a scale of 1 to 10, what rating would you give? % ratings from 8 to 10 Average rating 6,9 6,8 6,8 6,8 6,7 6,6 6,4 6,5 6,4 6,3 6,3 6,2 6,2 6,2 5,9 6,1 6,1 5
Slide 38: Key factors of professional satisfaction
The UK, Germany and Belgium stand out with regards to key factors of professional satisfaction Q. Are you satisfied with the following items…? (% yes) Autonomy level Work hours Ambiance Manager relations Pro‐personal life balance Material conditions Workload Respect and esteem Possibility of getting
Slide 39: Managerial practices
Managerial practices: opinions also more favorable in Germany, in Belgium and in the UK Q. Would you say that your direct manager… (% yes) Has good business knowledge Knows how to delegate Meets his commitments Supports in difficult situations Instills trust Doesn't pass on his stress Effectively or
Slide 40: Employee expectations from their companies
Employees have higher expectations from their companies in Spain, in Italy and especially in France, reflecting more dynamic policies in other countries Q. Do you consider that the actions implemented in your company in the following areas are insufficient? (%) Gender equality Integration of young
Slide 41: Employees less de-motivated where recognition is generated
The result: employees less de‐motivated in environments that know how to generate recognition (Germany, Belgium) and in those where employees are more distant from their work (UK) Q. Your current motivation at work... (%) Decreasing Remains stable Increasing 20 22 30 28 25 27 29 27 31 29 32 30 35
Slide 42: Lessons (1/2)
Lessons (1/2) Sharp increase in concerns about employment (except in the United Kingdom), including in Germany. Fewer concerns about salaries, although such concerns remain very high in France and in the United Kingdom and have risen in Germany. Employees are more "loyal" to their companies (=
Slide 43: Lessons (2/2)
Lessons (2/2) Certain national "models" resist better than others: "Contractual" environments that know how to generate recognition (Germany/Belgium). the British environment which has more distant employees who are therefore potentially more volatile towards their companies. The environment
Slide 44: Questions - Answers
Baré}meter Edenred-Ipsos 2013 onthe well-being and motivation of European employees 4. Questions — Answers
Slide 45: 8 th edition of the Edenred‐Ipsos barometer ‐ 2013
45 8th edition of the Edenred‐Ipsos barometer ‐ 2013
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