Master Trust Limited · NSE:MASTERTR
Master Trust — Investor Presentation (May 2015)
18 slides from Master Trust's investor presentation, May 2015
Slide 1: Customer support contact details
For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 2: Login Window
Login Window For all you accounts related reports and host of other features specially for our clients Enter your Client code, click on “ I Accept the Terms and Conditions “ and Password. Note : If you are logging on for the first time, your password will be your PAN number. In case you have a probl
Slide 3: In case you forget your password
In case you forget your password To reset password SMS MASTER PASSWORD MASTER<space>PASSWORD (client code) to 56767 PASSWORD<space>(client 2 1 3 Click on “Forget Password Password”” and type in your client code and press “GO”. A new password will GO” be e-mail & SMS to you. For any queries: Call us
Slide 4: Login Window
Login Window • Click on BackOffice to access your account • Click on live chat to get research tip and to do live chat for any support. ABC123 For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 5: How to Change/Reset your password?
How to Change/Reset your password ? Click on the Edit option of password field to change the same. A Small window will appear above and follow the instructions. Click here to reset your password 2 1 For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@mas
Slide 6: Most often used options related to Depository account
Most often used details options related to “Depository” account For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 7: Depository Login
Depository”” Login “Depository Go to “Depository” and select the year and press “Go”. For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 8: DP Details
DP Details You can check • Basic account details like Bank linked, Mobile no. Email address in Customer profile • Holdings details • Holding Valuation details • Transactions for specified period. • Account Statement • Bills details For any queries: Call us at (0120) 3083333 for Customer Support. You
Slide 9: Most often used options related to Trading account
Most often used details options related to “Trading” account For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 10: Back Office LD Login
“Back Office LD LD”” Login Go to “Back Office LD” and select the year and press “Go”. For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 11: Trading Account Details
Trading Account Details Select Back Office after logging, then Backoffice LD along with Corresponding segment & year. Here you can check : • Transaction details • Ledger • Holdings • Transaction P / L • Net Position • Contract notes For any queries: Call us at (0120) 3083333 for Customer Support. Yo
Slide 12: Check your trading A/C details
Check your trading A/C details. To check Holdings in Pool • Select Share I/O then Beneficiary balance & refresh the page To check ledger balance •Select Financial Statement then normal or margin A/c & refresh the page To check Transactions & P/L • Select Global Report –I then transaction Profit-loss
Slide 13: Technical Trouble shooting
Technical Trouble shooting For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 14: Setting Step
Setting Step 1. Use Internet Explorer as Brower to check details 1. Few setting required on your system: • Delete Temporary Files • Delete Tool Bar • Turn Off POP UP Blocker • Compatibility view setting. Refer below mention screen shot for setting For any queries: Call us at (0120) 3083333 for Custo
Slide 15: Setting
Setting 1. Check Internet Explorer Version 2. Delete Temporary Files 2 1 3 For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 16: 3. Delete Tool bar
3. Delete Tool bar To Delete tool Bars like Google Tool Bar (as shown in the below picture), or Yahoo Tool Bar etc For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767
Slide 17: 4. Pop-up Blocker
4. Pop-up Blocker: There are three ways wherein we can turn Off Pop-up Blocker as mentioned below: Open Internet Explorer go to Tool menu option and Turn off Pop-up Blocker (Pop up option should be like as mentioned in the below picture). NOTE: • On our website, different windows open as Pop-Up ther
Slide 18: Customer support contact details
For any queries: Call us at (0120) 3083333 for Customer Support. You may write t o us at helpdesk@master tust.co.in or SMS MASTER & send to 56767