Slide 1: FY 2024 results
Earnings Call, 17 April 2025, online FY 2024 results
Slide 2: Presenting today's speaker
WHO YOU HAVE ON THE CALL TODAY Presenting today’s speaker PATRIK HEIDER CEO/CFO NFON AG ｜ EARNINGS CALL
Slide 3: Presentation chapters
Presentation chapters 1 Financial and business highlights 2 Financials 3 Business update 4 Guidance 5 Q&A 6 Appendix NFON AG ｜ EARNINGS CALL
Slide 4: 2024 performance powered by transformation and AI
FINANCIAL AND BUSINESS HIGHLIGHTS 2024 2024 performance powered by transformation and AI Total revenue up by 6.1% Andreas Wesselmann Established the AI & Innovation High share of recurring revenue, Chief Technology Officer organisation, further strengthening almost 93% our capabilities in AI-driven
Slide 5: Financials
Financials
Slide 6: 2024 – a year of transformation and further sustainable growth in profitability
KEY FINANCIAL FIGURES 2024 – a year of transformation and further sustainable growth in profitability Result 2023 Outlook Results 2024 In the mid to upper Revenue growth of 5.2% compared to FY Recurring revenue EUR 77.1 million single-digit percentage 2023 range Share of Stable high share of recurri
Slide 7: Stable share of recurring revenue
DEVELOPMENT OF TOTAL RECURRING VS. NON -RECURRING REVENUE IN EUR MILLION Stable share of recurring revenue Comments +6.1% • Total revenue grew by 6.1%, driven by strong growth in non-recurring revenue (+19.2%). 6.2 5.2 • botario, acquired in August, contributed EUR 1.9 +5.2% 81.1 7.2 77.1 million to
Slide 8: Further improvement in gross margin through scaling effects
DEVELOPMENT OF COST OF MATERIALS (adj.) 1 IN EUR MILLION AND GROSS MARGIN 2 Further improvement in gross margin through scaling effects Comments • Gross profit grew disproportionately to revenue, –0.9% driven by high-margin recurring revenues and botario’s project business • Gross margin increased t
Slide 9: Personnel expenses in line with strategic focus
ADJUSTED 1 PERSONNEL EXPENSES IN EUR MILLION Personnel expenses in line with strategic focus Comments +3.3% • Average number of employees decreased by 6.8% to 422 (2023: 453), reflecting structural optimisation 36.4 and efficiency gains 34.8 33.7 • Wages and salaries (gross) decreased to EUR 27.8 mi
Slide 10: Adjusted EBITDA continues to develop positively
ADJUSTED EBITDA IN EUR MILLION Adjusted EBITDA continues to develop positively +48% Comments Adjusted EBITDA 12.3 • Stable customer demand and growth in Premium Solutions contributed to a 6.1% increase in total revenue. 1.5 • Gross profit rose by 7.4% to EUR 74.5 million. 8.4 Cost reductions in staf
Slide 11: Continued stable improvements in cash flow
CASH FLOW FOR FUTURE SUCCESS Continued stable improvements in cash flow – paving the way for future success Comments in EUR million • Operating cash flow increased to EUR 9.4 million (2023: EUR 6.8 million), driven by improved earnings 9.4 and efficiency • Free cash flow1 rose to EUR 6.4 million (20
Slide 12: Business update
Business update
Slide 13: We rethink business communication, inspiring and connecting people to grow
STRATEGIC APPROACH Our impact statement We rethink business communication, inspiring and connecting people to grow together sustainably. NFON AG ｜ EARNINGS CALL
Slide 14: Strengthen today and create tomorrow
DUAL TRANSAFORMATION Strengthen today and create tomorrow OPERATIONAL EXCELLENCE CORE This is how we fulfil our mission AI Continue enhancing to ensure sustainable, Deliver advanced AI- reliability, functionality, driven features that scalability and integration, profitable growth for partners and u
Slide 15: Our AI & Innovation organisation
STRATEGIC ACQUISITION TO ACCELERATE THE INNOVATION TRANSFORMATION Our AI & Innovation organisation Data Idea & science & design engineering AI & NFON AG Innovation AI Competence organisation Center Implementation & usage Mission: Lead the market in AI-driven business communication by driving adoptio
Slide 16: AI-driven business communication meeting market needs
RETHINKING BUSINESS COMMUNICATION WITH AI AI-driven business communication meeting market needs AI-powered AI-powered AI-powered BUSINESS INTELLIGENT CUSTOMER TELEPHONY ASSISTANT ENGAGEMENT Cloud Telephony SIP Trunk Contact Center Nia MARKETPLACE Connect what belongs together – Integration & APIs NF
Slide 17: Guidance
Guidance
Slide 18: Business priorities 2025: Accelerating our NFON Next 2027 strategy
BUSINESS PRIORITIES 2025 Accelerating our NFON Next 2027 strategy Secure long-term profitability Harness the full potential of AI Deliver on margin ambition and lay the Euro Drive dual transformation by combining core business optimisation pea foundation for sustainable value creation. ns with intel
Slide 19: 2025: accelerating further growth and profitability
OUTLOOK KEY FINANCIAL FIGURES 2025: accelerating further growth and profitability Result 2024 Outlook 2025 Midterm 2027e We expect total We expect total revenue Total revenue EUR 87.3 million revenue to grow to grow double digit % in the 8 to 10% range. rate. We expect adjusted EBITDA in We expect a
Slide 20: Q&A
Q&A
Slide 21: Thank you
THANK YOU for your time and attention. Corporate.nfon.com ir-info@nfon.com
Slide 22: Appendix
Appendix
Slide 23: Investment highlights
Momentum – innovation – value Investment highlights Leading market position in Europe 1 We combine strong market positioning with a resilient business model that remains stable amid geopolitical volatility. Attractive market environment 2 We operate in a high-growth market with strong momentum – esp
Slide 24: Expertise that powers innovation and growth
FUTURE-FOCUSED LEADERSHIP Expertise that powers innovation and growth Andreas Wesselmann Jana Richter CTO EVP AI & Innovation • 20+ years in international experience in software • 20+ years in cloud & AI leadership at SAP development • Most recently VP SAP Business AI Experiences • Combines entrepre
Slide 25: Seat growth in line with strategic focus
DEVELOPMENT OF NUMBER OF SEATS (‘000) AND ARPU Seat growth in line with strategic focus Comments +1.4% • Total number of seats increased by 1.4% to 665,449 656 665 (2023: 655,967); adjusted for the merger, growth 634 was 0.6% • Growth remained below expectations and below the previous year’s level o
Slide 26: Stable commissions with higher partner input and lower marketing spend
MARKETING EXPENSES AND SELLING COMMISSION IN EUR MILLION Stable commissions with higher partner input and lower marketing spend Comments • Selling expenses increased slightly by 2.5% to EUR Selling commissions Marketing expenses 11.98 million (2023: EUR 11.69 million) • This was mainly due to overal
Slide 27: Sustainability: Our path to impact and compliance
CLEAR PRIORITIES – MEASURABLE PROGRESS Sustainability: Our path to impact and compliance E S G Environment Social Governance • Environmental policy: Framework for • Diversity, Equity & Inclusion (DEI) policy: • ESG governance: Sustainability integrated at sustainable decision-making embedded in Fram
Slide 28: Our Management Board
MEET THE TEAM Our Management Board Patrik Heider Andreas Wesselmann CEO/CFO CTO • At NFON since 2023 • At NFON since 2024 • ~ 20 years of C-level experience in the IT industry • > 20 years of experience in an international working • Previous experience includes: environment and in senior executive p
Slide 29: Share at a glance
NFON ON THE CAPITAL MARKET Share at a glance 13.3 Share information 4.0 31.9 ISIN DE000A0N4N52 6.0 WKN A0N4N5 Segment Prime Standard/Telecommunication Shares 16.6 million (29 March 2021) 7.0 Type of shares No-par-value bearer shares Voting rights Each share entitles the holder to one vote Trading se
Slide 30: Financial calendar
INVESTOR RELATIONS ACTIVITIES AT A GLANCE Financial calendar 27/02 Preliminary Group financial results FY 2024 17/04 Group Annual Report FY 2024 22/05 Quarterly statement January–March 2025 26/06 Annual General Meeting 2025 21/08 Half-year financial report 2025 20/11 Quarterly statement January–Sept
Slide 31: Investor relations contact and more
STAY IN TOUCH INVESTOR RELATIONS CONTACT AND MORE… • At NFON since 2023 Friederike Thyssen • > 15 years of experience in investor relations, and sustainability reporting VP Investor Relations & and project management Sustainability • Previous experience includes: Deutsche Bahn, Kirchhoff Consult NFO
Slide 32: Disclaimer
Disclaimer This publication contains forward-looking statements regarding NFON AG or the NFON Group and its subsidiaries, including assessments, estimates and forecasts regarding the financial position, business strategy, plans and objectives of the management and future operations of NFON AG and th
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