Hwacom Systems Inc · TPEX:6163
Hwacom Systems — Technical Presentation
56 slides from Hwacom Systems's technical presentation
Slide 1: HP OpenView Desktop Administrator Technical Presentation
HP OpenView Desktop & Software Management HP OpenView Desktop Administrator Technical Presentation
Slide 2: HP OpenView Desktop & Software Management
HP OpenView Desktop & Software Management
Slide 3: Agenda
HP OpenView Desktop & Software Management Agenda DTA 5.0 overview Asset Management Software Deployment Remote Management License Management (3rd-Party Partnership) Integration with other Solutions Architecture and Configuration DTA 5.0 Deployment System Requirements
Slide 4: Value Proposition
HP OpenView Desktop & Software Management Value Proposition To provide configuration management solutions that allow enterprise IT professionals to more effectively manage change in their environment through the management of desktop and server assets, software deployment processes,and secure user
Slide 5: The DSM Solution includes
HP OpenView Desktop & Software Management The DSM Solution includes: leading enterprise class technology deployment process and methodology toaccess ensure ato successful traineddeployment resources and rapid return on investment
Slide 6: Customer Challenges
HP OpenView Desktop & Software Management Customer Challenges: • Tracking and managing of hardware and software assets • Rolling out applications, upgrades and patches cost effectively • Persistence of the user environment • Maximizing help desk efficiency • Minimizing IT support costs via standard
Slide 7: Change & Configuration Management
HP OpenView Desktop & Software Management Change & Configuration Management Proactive Management of servers, desktops, applications & end- users Includes Inventory, Software Deployment, User Management plus additional tools Asset Software Management Deployment • Asset Tracking - • Rolling out - Hard
Slide 8: Desktop Administrator IT/Administration
HP OpenView Desktop & Software Management Change & Configuration Management Desktop Administrator IT/Administration Asset Software Management Deployment
Slide 9: HP OpenView Desktop Administrator
HP OpenView Desktop & Software Management HP OpenView DeskTop
Slide 10: Desktop Administrator Solutions
HP OpenView Desktop & Software Management HP OpenView Desktop Administrator Solutions • Asset Management – Hardware and Software Inventory control – Asset tracking • Software Distribution – Rolling out applications, upgrades, patches – Migrating to new operating systems – Access to applications
Slide 11: DTA 5.0 Advantages
HP OpenView Desktop & Software Management DTA 5.0 Advantages Enterprise-wide heterogeneous environment Global scalability Ease of deployment Fast ROI Reliability Flexible end user model Worldwide deployment consulting and support
Slide 12: Asset Management
HP OpenView Desktop & Software Management Asset Management • Asset management uses agents, site manager, and the DTA database to collect hardware and software information about networked servers and desktops • Integrated inventory data – 350 hardware attributes – 6000+ software applications – Asset
Slide 13: Asset Management
HP OpenView Desktop & Software Management Asset Management • Computer hardware inventory – Collecting hardware data including: • Administrative data • System data • CPU data • Devices data • Environment data • Network data
Slide 14: Asset Management
HP OpenView Desktop & Software Management Asset Management • Computer software inventory – Collecting software data including EXE, COM, DLLs,and BAT files – Collecting data on inventory vendor, version, location, file size, change date, and change time – Collecting unknown applications
Slide 15: Asset Management
HP OpenView Desktop & Software Management Asset Management • Inventory customization capabilities – Inventory frequency – Configurable hardware and software parameters (changing default setting, entering property tag info., etc.) – Field overrides – Set up custom prompts to display to end-users – En
Slide 16: Asset Management
HP OpenView Desktop & Software Management Asset Management • Inventory database – Built-in ODBC compliant relational database – Automatic recovery – Support for external database • Microsoft SQL Server 6.5 and 7.0 • Oracle support to follow – Support for mixed databases within the same environment
Slide 17: Asset Management
HP OpenView Desktop & Software Management Asset Management • On-screen displays • Pre-configured reports • Charting and printing • Data export
Slide 18: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Deploy applications and/or data files to various recipients in a distributed environment • Push distribution – Agent automatically executes on the recipient computer • Pull distribution – End users have control over when or whether to ins
Slide 19: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Creation of DTA distribution jobs DTA Console • Create the job manually – Job name – Job recipients Distribution job – Actions the job is to perform • Use the Snapshot feature – Create a script file of job actions associated with the chan
Slide 20: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Snapshot process – Specify the reference computer – Scan the reference computer – Scan the reference computer after modification – Create a SIF by comparing the data gathered during the pre- and post-scans of the reference computer – Cr
Slide 21: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Distribution Process 5 DISTRIB.LOG 3 4 Distribution job Distribution job DTA SD Agent Manager 1 Job Request Check database Distributio 6 OG 2 n job . L IB I STR D DTA Replication Site Manager Database Server DISTRIB.LOG DISTRIB.LOG 7 8
Slide 22: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Conditional distribution – Distribution software or data based on network or desktop conditions
Slide 23: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Server to server distribution – Cross-site job distribution Madrid server Madrid server
Slide 24: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Ease of distribution administration • Intuitive GUI – DTA console interface: • Software distribution database viewer • Job log viewer and detail log viewer • Distribution service property sheet – End-user interface • Distribution job sele
Slide 25: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Flexible run options
Slide 26: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Drag and drop capabilities
Slide 27: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Undo capabilities – Complete rollback of all users – Partial rollback by user or desktop
Slide 28: Software Deployment
HP OpenView Desktop & Software Management Software Deployment Subscription Services • Model of a publisher- subscriber relationship to distribute software • Two components – Publishing – Subscribing
Slide 29: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Publishing – Publishing applications • Create a snapshot information file (SIF) • Create a distribution job using DTA Publisher – Publishing data files • Create a distribution job using DTA Publisher
Slide 30: Software Deployment
HP OpenView Desktop & Software Management Software Deployment • Subscribing – User notified of a new subscription job – User installs the subscription job, and becomes a subscriber to that application – When the update is available, the user will be notified automatically – To unsubscribe, user has
Slide 31: Remote Management
HP OpenView Desktop & Software Management Remote Management • Remote control of PCs • File transfer • Troubleshoot desktop problems • Integrated Symantec pcANYWHERE version 9.0
Slide 32: License Management
HP OpenView Desktop & Software Management License Management Solution partnership with ABC Systems • LAN Licenser 3.5 – Active or passive metering – Off-line metering – Inactivity monitoring – Trend analysis • Relational database support • Gateway integration with DTA 5.0 – License usage with DTA so
Slide 33: DTA Integrations
HP OpenView Desktop & Software Management DTA Integrations • Integration with Network Node Manager – Concurrent management of network devices and desktop PCs • Launch DTA console from NNM console Tools menu • Launch DTA property sheet from NNM Map • Locate desktop within NNM Map from DTA console • I
Slide 34: DTA Integrations
HP OpenView Desktop & Software Management DTA Integrations • HP OpenView IT/SM Asset Manager – Complete asset information for diagnostics, planning, and budgeting • Export DTA inventory database into Asset Manager database • HP OpenView IT Service Manager – Expanded asset data collection • Export DT
Slide 35: DTA Integrations
HP OpenView Desktop & Software Management DTA Integrations • HP TopTools – Total PC manageability for HP PCs • Launch TopTools from DTA console • Combine TopTools data with DTA to view in-depth information about DMI- and SNMP- compliant computers
Slide 36: BREAK!
HP OpenView Desktop & Software Management BREAK!
Slide 37: DTA Site Architecture & Configuration
HP OpenView Desktop & Software Management DTA Site Architecture & Configuration: - A typical distributed network 56K T1 256K T1 T1 T1
Slide 38: DTA Site Architecture
HP OpenView Desktop & Software Management DTA Site Architecture • Sites are a logical grouping of servers and DTA workstations • Sites provide a NOS- independent, scalable infrastructure
Slide 39: DTA Site Architecture
HP OpenView Desktop & Software Management DTA Site Architecture Primary • Primary – Provides remote and local Satellite – management – Database • Satellite – No on-site admin required – No database Satellite
Slide 40: Console
HP OpenView Desktop & Software Management Console At primary sites Run on the Console management server or on a separate computer Managers Perform administrative tasks Databases (distribution job or inventory) Configure and install Agents sites
Slide 41: Managers
HP OpenView Desktop & Software Management Managers • At primary site(s) Console • Interface between agents Managers and database • Replicate data Databases between sites • Send info. to NT Agents Event Viewer
Slide 42: Databases
HP OpenView Desktop & Software Management Databases • At primary sites Console • Connections on database server are limited to the DTA Managers managers and the console Databases • Scalable from work group servers to enterprise systems Agents • Multiple database support
Slide 43: Agents
HP OpenView Desktop & Software Management Agents • Client agents running on managed computers - SmartDeploy agent Console - Inventory agent - Software distribution agent Managers • Server agents running on the management server Databases - SmartDeploy agent - Server inventory agent - Server distribu
Slide 44: Agent Deployment
HP OpenView Desktop & Software Management Agent Deployment • SmartDeploy Agent – Self contained – Self installing – Self protecting – Automatic agent upgrading – Agent uninstall – Agent scheduling – Remote launching – Customized configuration setting
Slide 45: SmartDeploy Agent
HP OpenView Desktop & Software Management SmartDeploy Agent Managed Components Managing Components Sagent.exe Sagent.exe DTA Console Polling Interval NEF.INI SAGENT.INI default = 1/minute SmartDeploy Agent SAGENT.INI Inventory DTA Agent Agent Files DTA Dist Agent Agent Files Launch NT System Service
Slide 46: Data Replication
HP OpenView Desktop & Software Management Data Replication • Copying new and • Data that rolls up changed data at – site information – hardware inventory one site and moving – software inventory it to another – application info. Chicago/HQ – vendor info. – distribution log San Jose Atlanta New York
Slide 47: Event Log
HP OpenView Desktop & Software Management Event Log • NT Event log for tracking all events and activities • Viewed by NT Event Viewer for monitoring and troubleshooting
Slide 48: HP OpenView Desktop Administrator 5.0 Deployment Blueprint
HP OpenView Desktop & Software Management HP OpenView Desktop Administrator 5.0 Deployment Blueprint
Slide 49: DTA 5.0 Deployment
HP OpenView Desktop & Software Management DTA 5.0 Deployment Deployment Phases Evaluation Design Pre-pilot Pilot Rollout Operations • Use a skilled implementer for each phase of the deployment NOTE: A skilled implementer is a technical resource that has in-depth training to successfully deploy DTA.
Slide 50: DTA 5.0 Deployment
HP OpenView Desktop & Software Management DTA 5.0 Deployment • Materials in the box – Operational reference manual – On-line documentation on Inventory, Distribution, Administration, and Integration • Materials for skilled implementers – Deployment Guide – Project plan – Workbook
Slide 51: DTA 5.0 Deployment
HP OpenView Desktop & Software Management DTA 5.0 Deployment Deployment Guide Description: Teaches implementation methods and critical technical criteria needed to deploy the product. Serves as a supplement to deployment training Where it fits: • Design, • Pre-Pilot, • Pilot • Rollout phases
Slide 52: DTA 5.0 Deployment
HP OpenView Desktop & Software Management DTA 5.0 Deployment Project Plan Description: Provides a deployment work-breakdown structure in a Microsoft Project template Where it fits: • Pre-Pilot, • Pilot • Rollout
Slide 53: DTA 5.0 Deployment
HP OpenView Desktop & Software Management DTA 5.0 Deployment • HP Deployment Resources – HP OpenView Implementation Consulting is available for assistance with first time, complex, or very large scale deployments through HP OpenView Service and Support.
Slide 54: System Requirements
HP OpenView Desktop & Software Management System Requirements Site Server Network Operating Systems Primary Site: - Microsoft Windows NT Server 4.0 SP4, SP5 - Novell NetWare 4.11, 4.2, 5.0 Satellite Site - Microsoft Windows NT Server 4.0 SP4, SP5 - Microsoft Windows NT Server 3.51 SP5 - Novell NetWa
Slide 55: System Requirements
HP OpenView Desktop & Software Management System Requirements Management Console: - Microsoft Windows NT 4.0 SP4, SP5 - 32 MB RAM Management Server: - Microsoft Windows NT Server 4.0 SP4, SP5 - Server-class 266 MHz Pentium II or faster - 256 MB RAM ( for MS SQL Server - 384 MB RAM) - CD-ROM drive -
Slide 56: Whatever your desktop management needs, HP OpenView
HP OpenView Desktop & Software Management Whatever your desktop management needs, HP OpenView Desktop Administrator will take you there!