Slide 1: Thinking Breakthroughs
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Slide 2: Video montage of Nagarro clients
Video montage of Nagarro clients
Slide 3: Welcome everyone!
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Slide 4: Vaibhav Gadodia
Vaibhav Gadodia Gurgaon | Nagarrian since 2003
Slide 5: What we will cover today
What we will 09:30 to 11:00 cover today Nagarro’s org design, culture and systems, and what they deliver to clients 11:30 to 13:00 Future growth and company development: financial brief, ESG goals, new technologies, and partnership ecosystems Then, Q&A Send questions to ir@nagarro.com
Slide 6: Our goal until recently: 1 billion dollars
Our goal until recently: 1 billion dollars actual slides from management conflux held in 2014
Slide 7: The new vision, mantra, goal, dream, b.h.a.g., ambition
the new vision, mantra, goal, dream, b.h.a.g., ambition
Slide 8: We design obsessively
Slide 9: We design continuously
Slide 10: NPS = Net Promoter Score
Net Promoter Score On a scale from 0 to 10, how likely are you to recommend Nagarro to a friend or colleague? detractors passives promoters score 0-6, score 7-8, score 9-10, unhappy satisfied, but loyal clients unenthusiastic enthusiasts _ NPS = % %
Slide 11: Our net promoter score, Q1 2023
our net promoter score, Q1 2023* *a small percentage of responses are still expected to be received before our Q1 survey is considered closed. This is the provisional NPS for Q1, 2023.
Slide 12: Culture
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Slide 13: Annette Mainka
Annette Mainka Munich | Nagarrian since 2020
Slide 14: Culture AND Strategy
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Slide 15: For us, Caring is our superpower
For us, Caring is our superpower Client-centric Agile Responsible Intelligent Non-hierarchical Global Caring These 7 core values are at the centre of everything we do: How we conduct ourselves · How we measure ourselves · What we promise our clients
Slide 16: Culture AND Structure
Culture AND Structure
Slide 17: M&A and integration: View from the other side
M&A and integration: View from the other side
Slide 18: Andrei Doibani
Andrei Doibani Cluj-Napoca | Nagarrian since 2003
Slide 19: From Preservation to Symbioses and Full Integration
From Preservation to Symbioses and Full Integration The Non-hierarchical approach and the Diversity Focus on Values and Culture and on People
Slide 20: People enablement at scale
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Slide 21: Shruti Tandon
Shruti Tandon Gurgaon | Nagarrian since 2006
Slide 22: Caring is our superpower
Caring is our superpower
Slide 23: Core values and Ginger
Badges Evaluation dashboard feedback NUDGES NUDGES People Program portal report cards Client Learnagility satisfaction Train scores Learning Communities Ginger LSD marketplace based learning Councils rather than MakUrSpace pyramid structures Capsule reports Yammer PI Yammer Extremely Bridge selectiv
Slide 24: High touch onboarding experience driven through systems
The journey at Nagarro begins with a high touch onboarding experience driven through systems • Sharing insights about Nagarro, our core values, and what CARING means to us through our global session TGIF (Thank God its Friday!) • Daily bite-sized informative nudges from Ginger for the first 30 days
Slide 25: Building a self-driven culture of learning
Building a self-driven culture of learning, aligned to business goals, but with an individualized approach Learning Measurement Integration 24 x 7 access LevelUp! Skill database Internal & external Learning marketplace HR systems certifications Guidance and Engagement & recommendation contribution E
Slide 26: Making Nagarrians savvier
Making Nagarrians savvier Meetups M3 (Madness, Mayhem, Masterclass and Magic) • No tech left behind • Singularity hackathon • Consulting masterclass • No leads left behind • BS Challenge • AI masterclass • Sommelier series • Roblox Hackathon • Product management • Thinking breakthroughs • Ideathon •
Slide 27: Continuous feedback through ACE performance management tool
Encouraging a culture of continuous feedback through ACE: our global performance management tool A tool available to every Conversations which are based Scores on a 4-point scale by the Nagarrian to be able to share on retrospection of performance reviewer for HR to use as input feedback with anyone
Slide 28: Making sure excellence is applauded
Making sure excellence is applauded 5
Slide 29: Building a diverse and inclusive workplace
Building a diverse and inclusive workplace with our targeted programs Gender Equality - a Yammer community Testing Pro Gender diversity tracker Rejoyn re:Factor Women-focused hiring drives Connect Circle #IAmRemarkable Glass Window
Slide 30: Democratizing the workplace through Yammer
Democratizing the workplace through Yammer Breaking barriers of distance and designations
Slide 31: Building connections in a digital borderless world
Building connections in a digital borderless world Connections • A meet up connecting Nagarrians all over the globe. • With frequent participation of colleagues from all over the world, it is a great melting pot of discussions
Slide 32: Yammer engaging Nagarrians globally
With Yammer acting as our playground engaging Nagarrians globally Live music concert online Pet fest World photography day Halloween night Global beer day Family day the virtual way
Slide 33: Celebrations with a local flavor through meet-ups
And continuing the celebrations with a local flavor in the real world through meet-ups across the Hives, globally Office chill in India Paddle tennis in Austria Popcorn day in US Sri Lanka Hive opening Movie Screening Night in Austria
Slide 34: World Cycling Day, Summer Parties, Jazz in the park
World Cycling Day in India Summer Parties across Hives Jazz in the park in Romania
Slide 35: Jalsa – our biggest get together in the year
Jalsa – our biggest get together in the year
Slide 36: Robust global processes and systems
Robust global processes and systems
Slide 37: Claudiu Anghel and Nidhee Pathak
Claudiu Anghel Cluj-Napoca | Nagarrian since 2002 Nidhee Pathak Gurgaon | Nagarrian since 2004
Slide 38: Empowering growth while being aligned with culture
Entrepreneurial requires Flexible, lightweight processes Central action without geo Empowering growth Global requires boundaries while being aligned with culture Agile requires Ability to quickly adapt and steer Caring requires Transparency and fairness
Slide 39: Intelligent process design supported by global systems
Intelligent process design supported by global systems Global design & interconnected processes Algorithmic workflows Loosely-coupled but interconnected Ensures upstream processes are robust processes across different functions Provides efficiency Enabling global collaboration Prevents manipulation
Slide 40: Carefully architected landscape of systems
Carefully architected landscape of systems GINGER DATA LAKE + DATA WAREHOUSE HR IS SAP ERP SKILLS DB CSAT SERVICEDESK PROJECT ALLOCATION RECRUITMENT PERFORMANCE FEEDBACK
Slide 41: The right person for the right job
Global talent allocation process Diverse opportunities The right person What Excites You for the right job Trainings Connected to company results Project talent need fulfilment
Slide 42: Driving success and achieving goals
Company performance Data availability & global steering Remove biases, conflicts of interest Interconnected processes & automated workflows Driving success Excellence & customer delight and achieving goals Standardized quality of talent Continuous improvement One Nagarro Easy integrations Focused en
Slide 43: Client Speak
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Slide 44: Amit Chawla
Amit Chawla Frankfurt | Nagarrian since 2003
Slide 45: Video message by Thomas Wittman, CEO Lufthansa Systems
Video message by Thomas Wittman, CEO Lufthansa Systems
Slide 46: Bernd Jurisch
Bernd Jurisch Flight & Navigation Solutions
Slide 47: Break
Break The session will resume at 11:30 am CEST / 3:00 pm IST / 5:30 am EST