Slide 1: Business Overview and Financial Results Briefing for the Fiscal Year Ended December 2024
Cybozu, Inc. Business Overview and Financial Results Briefing for the Fiscal Year Ended December 2024 Feb. 27, 2025 Cybozu, Inc.
Slide 2: Table of Contents
Table of Contents 01 Company and Business Overview 02 FY2024 Financial Results 03 Topics in FY2024 04 FY2025 Forecasts and Medium-term Target 2
Slide 3: Company and Business Overview
Company and Business Overview 3
Slide 4: Company Overview
Company Overview Employee Cybozu, Inc. Business Description Tokyo Stock Exchange, Prime Section Headcount (Securities Code 4776) Consolidated Established in 1997 Develop, sell, and operate groupware 1,321 by three people in Matsuyama City, Ehime employees Prefecture * Open-ended contract (permanent)
Slide 5: Company Vision
Company Vision Our Reason for Existing Purpose Build a society brimming with teamwork Culture 1. Embrace a common vision Create a common vision that resonates with all members and guides their actions 2. Elevate individuality Embrace individual differences and tap into each other’s strengths 3. Expr
Slide 6: Our Groupware Business
Our Groupware Business Deliver groupware (information sharing platform) that promotes teamwork through information sharing Business app building platform Groupware Platform for implementing no-code/low-code Groupware for SMEs business solutions Current subscribers Installed customer base: 37,000 com
Slide 7: Cybozu NEXT
Cybozu NEXT Striving to create a single platform that allows more diverse customers to handle more diverse data Customers Contracts Daily Chat Employees CVs Bulletin Tasks Devices Disaster Reports Boards Quotations Projects Purchase Budget Purchasing Files KPIs Email Training Seminars ID data orders
Slide 8: Chronology of Cybozu
Chronology of Cybozu Net sales Non-consolidated sales 2022 Operating profit (Million JPY) Kintone (Million JPY) Group sales Consolidated sales 30,000 6,000 Consolidated operating profit Exceeded 10 billion yen 25,000 5,000 2017- 20,000 Kintone growth 4,000 2002-2003 2011 Shift to cloud-based 15,000
Slide 9: FY2024 Financial Results
Qo’ cybozu FY2024 Financial Results
Slide 10: Price Revision
Price Revision In order to increase our investment in overall operations, including development and operations, and to better serve our customers, we revised the pricing structure of our Cloud services on November 1, 2024. The effect of these price rises in November and December 2024 is reflected in
Slide 11: Financial Highlights
Financial Highlights Consolidated sales Cloud consolidated sales Kintone consolidated sales 29,675 million yen 26,791 million yen 16,192 million yen Consolidated sales Consolidated Cloud sales Kintone consolidated sales growth rate rate growth rate 16.7 % 90.3 % 24.4 % Business Overview and Financia
Slide 12: Consolidated Sales and Operating Profit
Consolidated Sales and Operating Profit Net sales Fiscal year ended December 31, 2024 Operating profit (Million JPY) (Million JPY) Consolidated sales: JPY 29,675 million +16.7% YoY 30,000 6,000 Consolidated operating profit: JPY 4,892 million +44.1% YoY 25,000 5,000 Non-consolidated sales 20,000 4,0
Slide 13: Detailed Consolidated Financial Results
Detailed Consolidated Financial Results Fiscal year ended Fiscal year ended Consolidated Financials December 31, 2023 December 31, 2024 YoY Summary (Unit: Million JPY) (Actuals) (Actuals) 1 Net sales 25,432 29,675 ＋4,242 ＋16.7％ The price rise and the fact that expenses did not increase much led Oper
Slide 14: Detailed Consolidated Financial Results
Detailed Consolidated Financial Results Fiscal year ended Fiscal year ended Consolidated PL (Unit: Million JPY) December 31, 2023 December 31, 2024 YoY (Actuals) (Actuals) Summary Net sales 25,432 29,675 ＋4,242 ＋16.7％ 1 Labor costs increased little during this term due to a low increase in Cost of s
Slide 15: Financials
Financials Fiscal year ended Fiscal year ended Consolidated BS December 31, 2023 December 31, 2024 YoY (Unit: Million JPY) Summary (Actuals) (Actuals) Assets 19,248 21,087 ＋1,838 1 Treasury stock increased to 4,275 - Cash & deposits 6,492 5,589 - 902 million yen due to our acquisition of 2,929 milli
Slide 16: Consolidated Sales by Product
Consolidated Sales by Product ＋24.4％ ＋8.3％ (Million JPY) Fiscal year ended (Million JPY) Fiscal year ended YoY YoY 18,000 December 31, 2024 7,000 December 31, 2024 16,000 JPY 16,192 million 6,000 JPY 5,755 million 14,000 5,000 12,000 10,000 4,000 On-premises, etc. Cloud 8,000 3,000 6,000 2,000 4,000
Slide 17: SaaS Management Indicators by Product
SaaS Management Indicators by Product The ARPA of each product has increased overall due in part to the November 2024 price rise. While the ARPA of Garoon, which is a company-wide system, is high, the low ARPA of Kintone needs to be addressed. MRR (1) ARR ARR (2) Subscription Sales Gross Revenue Net
Slide 18: Kintone Deployment Snapshot
Kintone Deployment Snapshot Kintone user companies have increased steadily. Due in part to increased demand prior to the price rise, the average number of companies installing new Kintone systems during 2024 was 730 companies/month, up by 80 companies/month from 2023. The percentage of TSE Prime Sec
Slide 19: Global Deployment Snapshot
Global Deployment Snapshot YoY Greater China ＋2.3% USA YoY ＋1.4% 1,400 880 companies companies Southeast Asia In collaboration with Ricoh Co., Ltd., RICOH Kintone plus was released for YoY ＋9.3% 1,290 Central and South America in January 2024 and for Asia in October 2024. User companies have been gr
Slide 20: Topics in FY2024
& Qo’ cybozu Topics in FY2024
Slide 21: Product and Business Topics
Product and Business Topics 01 Promoting Company-wide and • • Release of Kintone Wide Plan Kintone's Company-wide and Large-scale Large-scale Deployment Deployment User Stories • AI-related Initiatives 02 Diversification of the Purposes for • • Release of Email Sharing Option Increasing Kintone Use
Slide 22: Product and Business Topics
Product and Business Topics 01 Promoting Company-wide and • • Release of Kintone Wide Plan Kintone's Company-wide and Large-scale Large-scale Deployment Deployment User Stories • AI-related Initiatives 02 Diversification of the Purposes for • • Release of Email Sharing Option Increasing Kintone Use
Slide 23: Release of Kintone Wide Plan
Promoting Company-wide and Large-scale Deployment Release of Kintone Wide Plan The Kintone Wide Plan was released in July 2024 to accommodate large-scale deployments with 1,000 users or more with additional dedicated features and increased maximum numbers of apps, spaces, and API calls. Plan Details
Slide 24: Kintone's Company-wide and Large-scale Deployment User Stories
Promoting Company-wide and Large-scale Deployment Kintone's Company-wide and Large-scale Deployment User Stories Kintone deployments for company-wide and large- scale use are gradually increasing. Customers have achieved more optimal company- wide business efficiency and information sharing by insta
Slide 25: Product and Business Topics
Product and Business Topics 01 Promoting Company-wide and • • Release of Kintone Wide Plan Kintone's Company-wide and Large-scale Large-scale Deployment Deployment User Stories • AI-related Initiatives 02 Diversification of the Purposes for • • Release of Email Sharing Option Increasing Kintone Use
Slide 26: AI-related Initiatives: Launch of the Beta Version of the Kintone AI Assistant
Diversification of the Purposes for Deploying and Utilizing Kintone AI-related Initiatives: Launch of the Beta Version of the Kintone AI Assistant (provisional name) The beta version of the Kintone AI Assistant (provisional name)), which combines Kintone’s search functions and retrieval-augmented ge
Slide 27: Release of E-mail Sharing Option
Diversification of the Purposes for Deploying and Utilizing Kintone Release of E-mail Sharing Option We released the E-mail Sharing Option in October 2024. This option achieves centralized management of information and speedier business operations. The information in e-mails, which play an important
Slide 28: Increasing Kintone Use by Local Governments
Diversification of the Purposes for Deploying and Utilizing Kintone Increasing Kintone Use by Local Governments The number of local governments using Kintone broke the 380 mark. Local government users increased by approx.100 municipalities on the previous year. More than 40 partner companies are now
Slide 29: Product and Business Topics
Product and Business Topics 01 Promoting Company-wide and • • Release of Kintone Wide Plan Kintone's Company-wide and Large-scale Large-scale Deployment Deployment User Stories • AI-related Initiatives 02 Diversification of the Purposes for • • Release of Email Sharing Option Increasing Kintone Use
Slide 30: Increase in Partners and Integrated Services
Ecosystem Expansion Initiatives Increase in Partners and Integrated Services The partner business is expanding every year, with the number of official partners reaching 500 companies and the number of integrated services surpassing 400 services. The number of AI-related integrated services also incr
Slide 31: Kintone Teamwork Fund
Ecosystem Expansion Initiatives Kintone Teamwork Fund The Kintone Teamwork Fund focuses on supporting startup companies in the early to middle stages to further expand our business ecosystem. In FY2024, we invested in supporting four companies. One of which is CloudBalance, a semi-customized service
Slide 32: Establishment of a business collaboration framework with OBC
Ecosystem Expansion Initiatives Establishment of a business collaboration framework with OBC - Launched Kintone and Bugyo Cloud integration feature OBC and Cybozu jointly planned a feature that integrates Kintone and Bugyo Cloud, which is the core system provided by OBC. OBC released this integratio
Slide 33: Product and Business Topics
Product and Business Topics 01 Promoting Company-wide and • • Release of Kintone Wide Plan Kintone's Company-wide and Large-scale Large-scale Deployment Deployment User Stories • AI-related Initiatives 02 Diversification of the Purposes for • • Release of Email Sharing Option Increasing Kintone Use
Slide 34: Improve the Reliability of Cloud Infrastructure
Efforts to Strengthen Reliability Improve the Reliability of Cloud Infrastructure Since the start of our Cloud business in 2011, we have continued to develop and operate our own cloud infrastructure. The transition to NECO, our in-house developed, next-gen Cloud infrastructure with reliability enhan
Slide 35: Received SOC 2 Type II Assurance Report for Kintone
Efforts to Strengthen Reliability Received SOC 2 Type II Assurance Report for Kintone Received SOC 2 Type II Assurance Report We received a System and Organization Controls (SOC) 2 Type II Report in August 2024 for the Kintone Cloud service available to overseas customers. A SOC 2 Type II Assurance
Slide 36: Corporate Topics
Corporate Topics 01 Disclosure of Human Capital Information • • Headcount and Turnover Rate Human Capital Management Page on Cybozu Website 02 Organizational Change and • New Organizational Structure Responsive to Business Conditions Corporate Governance • Board Composition and Governance 03 New Bus
Slide 37: Corporate Topics
Corporate Topics 01 Disclosure of Human Capital Information • • Headcount and Turnover Rate Human Capital Management Page on Cybozu Website 02 Organizational Change and • New Organizational Structure Responsive to Business Conditions Corporate Governance • Board Composition and Governance 03 New Bus
Slide 38: Headcount and Turnover Rate
Disclosure of Human Capital Information Headcount and Turnover Rate The number of employees (non-consolidated, open-ended contract employees) exceeded 1,000, and the staff turnover rate in FY2024 increased by 3.36 percentage points from the previous year. In particular, there was a noticeable turnov
Slide 39: Human Capital Management Page on Cybozu Website
Disclosure of Human Capital Information Human Capital Management Page on Cybozu Website Cybozu's human capital management policy, measures to support teams and people, and various related data are available on the Human Capital Management of the Cybozu website. In order to achieve our basic premise,
Slide 40: Corporate Topics
Corporate Topics 01 Disclosure of Human Capital Information • • Headcount and Turnover Rate Human Capital Management Page on Cybozu Website 02 Organizational Change and • New Organizational Structure Responsive to Business Conditions Corporate Governance • Board Composition and Governance 03 New Bus
Slide 41: New Organizational Structure Responsive to Business Conditions
Organizational Change and Corporate Governance New Organizational Structure Responsive to Business Conditions The "Global Business Division" and "Enterprise Business Division" were established as new divisions to further strengthen business promotion in the global and enterprise markets. New Corpora
Slide 42: Board Composition and Governance
Organizational Change and Corporate Governance Board Composition and Governance We plan to appoint Ms. Mari Yoshida, author of Effectuation: The Five Principles of Excellent Entrepreneurs as a new Outside Director. In addition, the total number of comment registrations recorded in the We are All Boa
Slide 43: Corporate Topics
Corporate Topics 01 Disclosure of Human Capital Information • • Headcount and Turnover Rate Human Capital Management Page on Cybozu Website 02 Organizational Change and • New Organizational Structure Responsive to Business Conditions Corporate Governance • Board Composition and Governance 03 New Bus
Slide 44: Establishment of Thai subsidiary and Naha Contact Center
New Business Locations Establishment of Thai subsidiary and Naha Contact Center Kintone (Thailand) Co., Ltd. was established in Bangkok to strengthen sales and marketing activities of Kintone targeting Japanese and local companies in Thailand. Also, the Naha Contact Center, which specializes in cont
Slide 45: Corporate Topics
Corporate Topics 01 Disclosure of Human Capital Information • • Headcount and Turnover Rate Human Capital Management Page on Cybozu Website 02 Organizational Change and • New Organizational Structure Responsive to Business Conditions Corporate Governance • Board Composition and Governance 03 New Bus
Slide 46: Highly Rated in Customer Satisfaction Surveys
High Ratings by Third-party Organizations Highly Rated in Customer Satisfaction Surveys We received high ratings from several third-party organizations. In Nikkei Computer's Customer Satisfaction Survey and Partner Satisfaction Survey, Cybozu ranked first in four categories. 2024 HDI Rating Benchmar
Slide 47: Ranked No. 1 in the Platinum Companies Ranking
High Ratings by Third-party Organizations Ranked No. 1 in the "Platinum Companies" Ranking Cybozu ranked No. 1 in the Nikkei Newspaper’s ranking of Platinum Companies. The Platinum Company Ranking evaluates companies that are high in both "workplace well-being" and "job satisfaction.” Excerpts from
Slide 48: FY2025 Forecasts and Medium-term Target
FY2025 Forecasts and Medium-term Target 48
Slide 49: FY2025 Forecasts
FY2025 Forecasts The forecasts for FY2025 are consolidated sales of JPY 36,004 million and consolidated operating profit of JPY 8,437 million. We will make aggressive investments in the business to maintain a high level of growth in FY2025. Fiscal year ended Fiscal year ended Consolidated Financials
Slide 50: Medium-term Target
Medium-term Target Consolidated sales for fiscal year ending December 31, 2028 Forecast: JPY 48,000 million to JPY 50,000 million Our target: exceeding JPY 50,900 million * Target set at double the 2023 sales. 36,004 29,675 25,433 22,068 (Unit: Million JPY) 18,490 15,674 13,414 11,303 2018 2019 2020
Slide 51: Medium-term Focused Activities
Medium-term Focused Activities 1 Promoting company-wide and large-scale deployment Strengthen marketing and sales activities in addition to enhancing features to promote large-scale deployment in the enterprise market 2 Striving to create a platform that allows more diverse customers to handle diver
Slide 52: Company Vision
Company Vision Our Reason for Existing Purpose Build a society brimming with teamwork Culture 1. Embrace a common vision Create a common vision that resonates with all members and guides their actions 2. Elevate individuality Embrace individual differences and tap into each other’s strengths 3. Expr
Slide 53: Cybozu, Inc.
©️ Cybozu, Inc. 53
Slide 54: Appendix
Qo cybozu Appendix
Slide 55: SaaS Indicators | Kintone
SaaS Indicators | Kintone * As of the end of December each year (Companies) Cloud Service Customers Gross Revenue Churn Rate(1) 40,000 37,500 32,800 2.00% 1.67% 30,000 27,500 1.50% 1.27% 1.24% 1.28% 1.28% 23,000 18,600 0.94% 20,000 1.00% 14,300 10,000 0.50% 0 0.00% 2019 2020 2021 2022 2023 2024 2019
Slide 56: SaaS Indicators | Garoon
SaaS Indicators | Garoon * As of the end of December each year (Companies) Cloud Service Customers Gross Revenue Churn Rate(1) 2,800 3,000 2,600 0.80% 0.66% 2,300 2,000 0.51% 0.52% 1,800 0.60% 0.48% 2,000 0.43% 1,500 0.39% 0.40% 1,000 0.20% 0 0.00% 2019 2020 2021 2022 2023 2024 2019 2020 2021 2022 2
Slide 57: SaaS Indicators | Cybozu Office
SaaS Indicators | Cybozu Office * As of the end of December each year (Companies) Cloud Service Customers Gross Revenue Churn Rate(1) 30,000 25,800 1.50% 24,700 22,000 23,100 20,800 1.00% 0.94% 19,100 0.92% 0.91% 20,000 1.00% 0.81% 0.64% 0.50% 10,000 0.00% 0 2019 2020 2021 2022 2023 2024 2019 2020 2
Slide 58: SaaS Indicators | Mailwise
SaaS Indicators | Mailwise * As of the end of December each year Cloud Service Customers Gross Revenue Churn Rate(1) (Companies) 1.35% 10,000 8,700 1.50% 1.28% 8,300 1.17% 1.17% 7,500 1.06% 8,000 6,900 1.01% 6,000 1.00% 6,000 5,000 4,000 0.50% 2,000 0 0.00% 2019 2020 2021 2022 2023 2024 2019 2020 20
Slide 59: Cybozu, Inc.
©️ Cybozu, Inc. 59