Slide 1: Redefining Business Services
Redefining Business Services July 30, 2026 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla
Slide 2: Updater Services Limited Investor Presentation July 2026
Updater Services Limited Leading Integrated Business Service Platform Investor Presentation July 2026
Slide 3: Safe Harbor
Safe Harbor This presentation has been prepared by and is the sole responsibility of Updater Services Limited (the “Company”). By accessing this presentation, you are agreeing to be bound by the trailing restrictions. This presentation does not constitute or form part of any offer or invitation or i
Slide 4: Contents
Contents 1 Q1 FY27 Financial Highlights 2 Segment Highlights 3 Why UDS 4 Key Growth Strategies 5 Industry Outlook 6 Historical Financials
Slide 5: Q1 FY27 Financial Highlights
Q1 FY27 Financial Highlights
Slide 6: Key Financial & Operational Highlights – Q1 FY27
Key Financial & Operational Highlights – Q1 FY27 Revenue EBITDA EBITDA Margin PAT ₹ 7,643 Mn. ₹ 423 Mn. 5.5% ₹ 303 Mn. 9% YoY 8% YoY 4% YoY Key Updates ROCE ✓ IFM segment delivered highest-ever quarterly revenue, with growth momentum back on Net Debt to Equity track driven by 6 new logo additions an
Slide 7: Q1 FY27 Financial Highlights
Q1 FY27 Financial Highlights Revenue from Operations Revenue from Operations (IFM) Revenue from Operations (BSS) (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ +9% 67% 67% 33% 33% +11% +7% 7,002 7,643 4,733 5,246 2,353 2,527 Q1 FY26 Q1 FY27 Q1 FY26 Q1 FY27 Q1 FY26 Q1 FY27 EBITDA Profit After Tax (PAT) Earnings Per Share
Slide 8: Segment Wise Highlights - IFM
Segment Wise Highlights - IFM Segment Wise Split Sector Wise Revenue Contribution Customer Concentration 6.6% 7.2% 0.0% 6.0% 6.7% 12.6% 29.2% 6.7% 37.8% 5.0% 11.5% 4.4% 20.1% 19.2% 94.0% 33.0% Industrial IT/ITES IFMS Others Education Top 10 Next 40 Others Hospitality BFSI Manufacturing / Engineering
Slide 9: Segment Wise Highlights - BSS
Segment Wise Highlights - BSS Segment Wise Split #Sector Wise Revenue Contribution Customer Concentration 6.0% 4.0% 6.8% 16.0% 4.9% 19.5% 2.0% 7.6% 6.0% 0.8% 73.9% 76.5% 76.0% Sales Enablement Services Technology services IT/ITES BFSI Top 10 Next 40 Others Audit & Assurances RETAIL Others Employee B
Slide 10: Q1 FY27 Profit & Loss Statement
Q1 FY27 Profit & Loss Statement Particulars (₹ Mn.) Q1 FY27 Q1 FY26 Y-o-Y Q4 FY26 QoQ Revenue from operations 7,642.9 7,002.4 9% 7,428.2 3% Cost of services and other raw material 215.6 210.2 235.9 ➢ Revenues grew 9% YoY supported by Employee benefits expense (incl. ESOP) 6,008.1 5,352.8 5,868.9 bot
Slide 11: Why UDS...
Why UDS...
Slide 12: Awards & Accreditations
Awards & Accreditations Awards & Accreditions of UDS Denave Athena Matrix Avon India’s Top 50 Best Awards & Workplaces for Women 2025 Accreditations of Key Malaysia’s Best Employer Subsidiaries Brands 2025 Forrester Asia B2B Program of Intellibank the Year Best AI Initiative of the Year at the CRN C
Slide 13: About Us
About Us Leading Integrated Business Services Platform - Unique mix of businesses transforming from only IFM to integrated platform with BSS Transformed into an integrated business services platform offering IFM services and BSS led through strategic acquisitions and Organic Growth PAN-India presenc
Slide 14: Journey so far
Journey so far IFM & Others BSS Global - Aviation Training Center & Avon - Transport Feminine Business Hygiene BPO-tele calling FY2025 Sales FY2024 Enablement FY2023 Employee Avon expanded Background Check , its market into Soft Services Took the Audit & Assurance FY2022 Acquired company into Transp
Slide 15: Integrated Facility Management (IFM) & Other Services
Integrated Facility Management (IFM) & Other Services Soft Services Production Support Engineering Services Institutional Catering Services Mechanical, electrical, and plumbing Housekeeping and cleaning Material handling, material Catering and food (MEP) services. Also referred to as services, disin
Slide 16: Business Support Services (BSS)
Business Support Services (BSS) Sales Enablement Services Audit & Assurances Employee Background Serving global customers across multiple industries including Services such as supply chain audit including Verification Check Services information technology / information technology enabled services, w
Slide 17: Leading Integrated Business Services Platform
Leading Integrated Business Services Platform Integrated Updater Facility Business Support Services Limited Management Services (BSS) (IFM) & Other Services IFM | Integrated Facility 2 BSS | Audit & Assurance BSS | Sales Enablement 1 1 Management (Matrix Business Services) (Denave & Athena BPO) BSS
Slide 18: PAN INDIA presence with large and efficient workforce
PAN INDIA presence with large and efficient workforce Customer Locations Widespread network with 56 points of ...gives the company competitive advantage 4,000+ presence… over its peers in several aspects (excluding staffing locations) Preferred Ability to provide services for companies Service UDS S
Slide 19: Track record of successful acquisitions and seamless integration
Track record of successful acquisitions and seamless integration of high margin businesses… Selective Strategic acquisitions as means to expand the operations in value added business support services space ✓ Focus has been to acquire companies and businesses with offerings that are complementary and
Slide 20: Denave at a Glance
Denave at a Glance Service Offerings About Denave and its Offerings Key Industries Served Key Clients Include Denave is the pioneer of B2B sales enablement strategy. Today, the Company works closely with industry-leading clients to implement a transformational approach aimed at enabling Sales Intell
Slide 21: Matrix at a Glance
Matrix at a Glance Service Offerings Description of Offerings Key Industries Served Key Clients Include • Comprehensive Checks: Covers identity, address, education, employment history, criminal records, and reference verification • Technology-Driven Process: Uses digital tools for faster turnaround
Slide 22: Athena at a Glance
Athena at a Glance Service Offerings Description of Offerings Key Industries Served Key Clients Include • Lead Generation & Conversion: Contacts potential customers to generate interest and convert leads into sales across various sectors • Cross-Selling & Upselling: Promotes additional or higher-val
Slide 23: Experienced Board
Experienced Board… Strong standards of corporate governance with experienced directors on board ✓ One of the founding Directors of the Company ✓ B.Com from Sydenham College of Commerce and Economics, University of Bombay, and Diploma in Systems Management ✓ 30 years of experience in the service sect
Slide 24: Why UDS…
Why UDS… Unique Integrated Business Support Highly experienced IFM Services Platform with widest offerings in management team with + the Industry support from PE investors BSS Long standing presence in India Technology at the forefront of has helped us gain an our current and future understanding of
Slide 25: Key Growth Strategies
Key Growth Strategies Retain, strengthen Introduce new Continue to Grow market share Pursue Inorganic and grow products and improve operating in key segments Growth customer base services margins ✓ Focus on deepening ✓ Existing customer ✓ Catering to existing ✓ Changing business ✓ Strategic acquisit
Slide 26: CSR Activities
CSR Activities
Slide 27: Empowering Communities through our CSR Activities
Empowering Communities through our CSR Acitivites Digital Pathshala: ✓ Empowering 100+ children with special needs in Ghaziabad through a new tech lab Animal Welfare Activities: ✓ Backed stray animal shelters in Noida and Bangalore Shop for Good ✓ Support eco-friendly products by marginalized women
Slide 28: Industry Outlook
Industry Outlook
Slide 29: Outsourced IFM Market in India
Outsourced IFM Market in India | Growth momentum to aid UDS' leading position ... IFM: Well diversified market in terms of end customers… …a large portion of which is currently being served in-house… ResidentialEducation Others Overall IFM Market 5% 4% 2% Healthcare Industrial 9% 34% Outsourced Reta
Slide 30: Move towards organized integrated players
... further aided by the move towards organized integrated players Increase in Share of Outsourced IFM Preference for Organized/Integrated Consolidation on the rise services Players IFM: IN-HOUSE VS OUTSOURCED SERVICES The market is now shifting from single IFM Un-Organized vs Organized service cont
Slide 31: BSS Industry | Emerging Segment with increasing outsourcing potential
BSS Industry | Emerging Segment with increasing outsourcing potential Driven by growth in these verticals the Key verticals comprising the ~ ₹ 7,115 Cr BSS Segment and their BSS segment is expected to grow at pie share ~15.3% CAGR during FY23-FY28P Sales Enablement Airport Ground BSS Market Size Bus
Slide 32: UDS well placed with wide service offerings, onboarded through acquisitions
UDS well placed with wide service offerings, onboarded through acquisitions Sales Enablement Employee Background Mailroom and Warehouse Business Process Airport Ground Services Verification Management Audits & Assurance Handling Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growt
Slide 33: Integrated Business Services Platform with wide-range of services offered
Integrated Business Services Platform with wide-range of services offered Retail/Trade/Channel Audits & Assurances Waste Management Emergency Services Mail Room Services Production Support Background Checks Feminine Hygiene Sales Enablement Security Services Food & Catering Capital Projects Airport
Slide 34: Historical Financials
uds Redefining Business Services Historical Financials
Slide 35: Demonstrated Record of Robust Financial Performance
Demonstrated Record of Robust Financial Performance Revenue from Operations Revenue from Operations (IFM) Revenue from Operations (BSS) EBITDA (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ (₹ Mn.) 80% 72% 67% 65% 67% 20% 28% 33% 35% 33% 5.3% 4.4% 5.5% 6.1% 5.3% +19% +14% +33% 29,395 +19% 24,444 27,361 20,283 9,458 9,58
Slide 36: Historical Consolidated Profit & Loss Statement
Historical Consolidated Profit & Loss Statement Particulars (₹ Mn.) FY26 FY25 FY24 FY23 FY22 Revenue from Operations 29,395.1 27,360.6 24,443.6 20,884.8 14,836.0 Cost of Services and Other RM 946.3 911.1 1,019.6 3,469.3 393.5 Employee benefits expense (incl. ESOP) 22,948.0 20,402.7 18,156.5 13,840.6
Slide 37: Historical Consolidated Balance Sheet
Historical Consolidated Balance Sheet EQUITY & LIABILITIES (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 ASSETS (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 Equity Share Capital 669.5 669.5 669.5 529.5 528.2 Property, plant and equipment 622.0 649.7 602.7 607.9 332.0 Other Equity 9,853.8 3,279.4 2,876.1
Slide 38: Historical Consolidated Cash Flow Statement
Historical Consolidated Cash Flow Statement Cash Flow Statement (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 Net Profit Before Tax 960.8 1,447.3 845.8 541.9 709.4 Adjustments for: Non - Cash Items / Other Investment 716.6 408.6 813.8 908.0 385.3 or Financial Items Operating profit before working capit
Slide 39: Thank You
THANK YOU Company: Updater Services Limited CIN: U74140TN2003PLC051955 Mr. Ram Praveen Radhakrishnan rampraveen.r@uds.in Website : www.uds.in Investor Relations: Strategic Growth Advisors Pvt. Ltd. CIN: U74140MH2010PTC204285 Mr. Deven Dhruva / Ms. Prachi Chhugani deven.dhruva@sgapl.net / prachi.chhu