Ricoh Company, Ltd. · TSE:7752
Ricoh — Investor Presentation (December 2023)
15 slides from Ricoh's investor presentation, Dec 7, 2023
Slide 1: Ricoh Digital Services Briefing EMEA
RICOH Digital Services Briefing EMEA Nicola Downing General Manager of EMEA Management Division, Ricoh Digital Services Business Unit CEO of Ricoh Europe PLC December 7, 2023
Slide 2: Office Services Business Initiatives
Office Services Business Initiatives 1. EMEA Office Services Strategy 2. EMEA Office Services Performance and future value 3. Customer Success Stories 4. Talent Development towards a Digital Services Company © Ricoh 1
Slide 3: EMEA Overview
EMEA Overview Revenue OS Rev Customer in FY22 in FY22 base 3.5 1.3 180 B Euro B Euro K Customers (110% YoY) (117% YoY) (37% of Rev, +3% YoY) Deliver customer Attentive Coverage value from support from 25 Operating 4,800 Companies 3,200 18 Acquired Companies Sales Ricoh Field Engineers +60 Countries
Slide 4: EMEA Strategy Charter
EMEA Strategy Charter RICOH Group Mission & Vision Fulfilment Through Work 21st MTS EMEA Vision 21st MTS EMEA Mission To be known as a leading Workspace value added Coming together on the market and internally as ONE Ricoh integrator, supporting businesses of all sizes to achieve to accelerate profi
Slide 5: Strategy - Organic Growth
Office Services Strategy- Organic Growth Driving collaboration & empowering employee Growth Principles engagement e.g. Integrated Managed service including: RICOH Meeting Spaces + AV Managed Services as our core, RICOH Spaces as our Integrate offerings to drive customer Enterprise integrator platfor
Slide 6: Strategy - Growth through Acquisitions
Office Services Strategy- Growth through Acquisitions Acquisition Strategy • Become No1 Leader in Communication Services • Complete geographical coverage for OS business (capability in each market) FULFILMENT CS/ITS • Acquire Software/Technology THROUGH • Acquire Recurring WORK (value added managed
Slide 7: Strategy - Growth through Alliances
Office Services Strategy- Growth through Alliances Maximising Ricoh’s value through strategic alliances • Enrich our digital services capabilities • Achieve highest partnership accreditation • Enhance market reach • Scale new, complementary technology • Access to specialised skills & expertise • Sup
Slide 8: Revenue Growth in EMEA
Office Services Revenue Growth in EMEA • Accelerate organic growth through continued diversification, sales transformation and leveraging acquired capabilities (B Euro) FY23 Prospect 1.3 Market Situation • Total IT market growth in 2023 :+4% Gartner 2023Q2 – Software 12%, IT Services 9% and +23 ％ Co
Slide 9: Future Value
Office Services Future Value • Focus on building OS recurring and deferred income for sustainable profit into the future Office Services Recurring Revenue Deferred Income • Significant growth in FY22 especially in ; • Future Revenue on Balance Sheet : +24% YoY – Application Services : +37% YoY Digit
Slide 10: Customer Case: Communication Services
Customer Case Communication Services – Global consumer electronics company • Ricoh recognised as customer’s Global Workspace Services Partner • Cross-border contribution leveraging Ricoh’s unique global fulfilment capability and footprint Customer & Challenge Our Solution Customer Benefit Strategic
Slide 11: Customer Case: IT Services
Communication Services Customer Case IT Services - Global Multi-Industry Enterprise Office Printing • Ricoh recognised as customer’s Global Workspace Services Partner • Successfully extend existing relationship Customer & Challenge Our Solution Customer Benefit Strategic Partnership Customer Consult
Slide 12: Talent Development towards a Digital Services Company
Talent Development towards a Digital Services Company • Continue to train and shift highly experienced workforce to support growing Office Services • Our talent is a point of differentiation enabling us to be more competitive in the market Ricoh Europe’s Digital talent development Initiative Digital
Slide 13: Our Competitiveness and Winning Scenario
Our Competitiveness and Winning Scenario Customer Strong, loyal customer base Base • Existing Ricoh OP customers and acquired companies’ customers The widest geographical coverage and customer contacts in EMEA Our • 25 Operating Companies + 18 acquired companies covering +60 countries, with 3,200 sa
Slide 14: Forward-Looking Statements
Forward-Looking Statements The plans, prospects, strategies and other statements, except for historical events mentioned in these materials are forward-looking statements with respect to future events and business results. Those statements were based on the judgment of Ricoh’s Directors from availab
Slide 15: RICOH imagine. change.
RICOH imagine. change.
Ricoh Company — Investor Presentation (December 2023) on 6ix