Coveo Solutions, Inc. · TSX:CVO

Coveo Solutions — Q1 2027 Earnings Presentation

38 slides from Coveo Solutions's earnings presentation, Jul 30, 2026

  1. Slide 1: Q1 Fiscal 2027 Financial Results

    Q1 Fiscal 2027 Financial Results For the three months ended June 30, 2026 July 30, 2026

  2. Slide 2: Disclaimer

    Disclaimer This presentation (“Presentation”) is qualified in its entirety by reference to, and must be read in conjunction with, the information contained in our Annual Information Form dated May 27, 2026 (the “AIF”), as well as in our audited consolidated financial statements for the three months

  3. Slide 3: Q1 Overview

    Q1 Overview Louis Têtu Executive Chairman, Coveo

  4. Slide 4: Q1 FY'27 at a glance

    Q1 FY’27 at a glance Q1 FY’27 Q1 FY’27 US $37.4M SaaS Subscription Revenue (1) 13% SaaS Subscription Revenue (1) Growth (Coveo Core Platform) (2) Q1 FY’27 First 8-figure ARR(3) US $9.2M Cash Flows from Operating Activities US $10M+ Annual Recurring Revenue(3) Customer customer Largest subscription i

  5. Slide 5: Coveo's first US$10M+ ARR customer validates our strategy and value

    SIGNIFICANT MILESTONE (1) (2) Coveo’s first US$10M+ ARR customer validates our strategy and value Expanding 7 and 8-figure subscriptions show that customers increasingly view Coveo as foundational to their long-term AI strategies, rather than as a point solution, and our ability to build larger, lon

  6. Slide 6: Enterprise AI has moved from possibility to business value

    THE MARKET SHIFT Enterprise AI has moved from possibility to business value The winning question is not “Which model?” It is “Which measurable business outcomes can we deliver repeatedly, securely, and at scale?” 2022 2024 2026 TODAY FOUNDATION MODELS EXPERIMENTATION DEPLOYMENT MEASURABLE VALUE BREA

  7. Slide 7: We help enterprises compete in the Experience AI economy

    OUR MISSION We help enterprises compete in the Experience AI economy [digital] Experiences are the most LEARN pervasive use of AI BUY FIX Digital interactions are intent-rich moments where people most often Experience AI experience AI DISCOVER SOLVE 7 Copyright © Coveo Solutions Inc. All rights rese

  8. Slide 8: Experience AI is re-shaping competitiveness

    Experience AI is re-shaping competitiveness PERSONALIZED EXPECTATION An interaction intent LEARN is an AI opportunity INTENT at every point-of-experience PRESCRIPTIVE CONVERSATIONAL BUY FIX Consumer expectations for experiences Experience AI enter the enterprise PRECISE DISCOVER SOLVE CONTEXTUAL Exp

  9. Slide 9: AI does not intrinsically understand your business

    THE MISCONCEPTION & LEARNINGS AI does not intrinsically understand your business. A powerful model is not an enterprise brain. Foundation models are broad pattern engines They do not intrinsically know your operating reality FOUNDATION MODELS ENTERPRISE UNDERSTANDING Knows language patterns Your con

  10. Slide 10: Experience AI turns intent into context-aware outcomes

    WHAT IS EXPERIENCE AI Experience AI turns intent into context-aware outcomes INTENT [CUSTOMER • PARTNER • EMPLOYEE • AGENT] COMMERCE SERVICE AI AGENTS WORKPLACE WEBSITES Products, discovery, Self-service, MCP, retrieval, Knowledge, people, Content, digital journeys, recommendations, advice agents, s

  11. Slide 11: Partners extend our growth opportunity

    Partners extend our growth opportunity System integrators and technology partners are bringing Coveo into larger transformations, recognizing the importance of the Experience AI opportunity 11 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

  12. Slide 12: Executing a balanced growth strategy

    Executing a 200.0 In million of U.S. dollars SaaS Subscription Revenue Coveo core Platform Cash flows from operating activities (1) Coveo Driving an Efficient Model 120% balanced (2) 110% (1) SaaS Subscription Revenue as a % of Total revenue (Coveo core Platform) 156.0 150.0 139.8 100% 121.3 growth

  13. Slide 13: Q1 Strategic Update

    Q1 Strategic Update Laurent Simoneau Co-Founder & CEO, Coveo

  14. Slide 14: F27 Priorities: Positioned for the next phase of enterprise AI

    F27 Priorities Customer Focus Measurable Coveo as a Competitive Positioned for ROI Strategic Partner Advantage the next phase Agentic Innovation of enterprise AI Conversational Search Conversational Product Discovery Merchandising Copilot adoption Investing to capture the massive Disciplined Growth

  15. Slide 15: Deepening customer relationships continue to validate our strategy

    Deepening customer relationships continue to validate our strategy Largest transaction Another 7-figure Growing adoption in Coveo history (1) ARR transaction across multiple Fortune Global 500 technology Leader Fortune 500 distributor of 1st 8-figure ARR (2) customer healthcare products AI experienc

  16. Slide 16: Cementing our place in the modern AI tech stack

    Cementing our place in the modern AI tech stack Seeing strong early adoption from customers Personal Assistants Agentic AI Platforms Coveo Applications Ground your personal assistants on your enterprise data Ground your own agentic platform on your enterprise data Fully managed agentic apps OpenAI A

  17. Slide 17: Measurable business outcomes result in expanded relationships

    Measurable business outcomes result in expanded relationships RESULTS WITH COVEO RESULTS WITH COVEO +25% +30% +10% Significant increases in Revenue per Conversion Average Search AOV with Conversion Visit (RPV) Rate Order Value Usage Search with Search (1) These estimates were formulated after A/B te

  18. Slide 18: Largest transaction in Coveo history

    Largest Large and complex enterprise account Global technology leader transaction US$10+ million ARR (2) in Coveo Enterprise-wide impact Leverages the Coveo platform across customer facing + internal use cases: history (1) Gen AI Self-service support portal Agentic AI Assistants Exemplifies the stra

  19. Slide 19: We help global enterprises with experience AI

    We help global enterprises with experience AI Financial Healthcare Manufacturing Distribution Retail & Brands Technology Services & Others 19 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and

  20. Slide 20: Our Business Model

    Our Subscription-based revenue Contractually committed volumes for the entire term of the contract Business Strong unit economics 80%+ Product Gross Margin + healthy CAC-to-LTV Model Multi-year agreements Majority of contracts are 3+ years with upfront annual billing Enterprise customers US$220k+ av

  21. Slide 21: Q1 Financial Highlights

    Q1 Financial Highlights Karine Hamel Chief Financial Officer, Coveo

  22. Slide 22: Q1 FY'27 at a glance

    Q1 FY’27 at a glance (2) (2) US $37.4M 13% 102% Q1 FY’27 SaaS Q1 FY’27 SaaS Net Expansion Rate(1) Subscription Revenue(1) Subscription Revenue(1) Growth (Coveo Core Platform) (Coveo Core Platform) as of June 30, 2026 US $0.1M US $9.2M 81% Q1 FY’27 Adjusted EBITDA(3) Q1 FY’27 Cash Flows Q1 FY’27 Prod

  23. Slide 23: Revenue Growth

    Revenue Growth USD millions Q1 FY’27 Q1 FY’26 YoY SaaS Subscription Revenue(1) $37.4 $34.2 9% Coveo core Platform(2) $37.4 $33.1 13% Qubit Platform(3) - $1.0 (100%) Professional Services Revenue $1.2 $1.4 (15%) Total Revenue $38.5 $35.5 8% (1) SaaS Subscription Revenue is a Key Performance Indicator

  24. Slide 24: Gross Profit Measures

    Gross Profit Measures % Q1 FY’27 Q1 FY’26 Gross Margin 78% 77% Adjusted Gross Margin(1) 79% 79% Product Gross Margin 81% 81% Adjusted Product Gross Margin(1) 81% 82% (1) Adjusted Gross Margin and Adjusted Product Gross Margin are non-IFRS financial ratios. Please refer to the "Non-IFRS Measures and

  25. Slide 25: Profitability Measures

    Profitability Measures USD millions Q1 FY’27 Q1 FY’26 Net loss ($5.8) ($15.1) Adjusted EBITDA(1) $0.1 ($1.9) Cash Flow from Operating Activities $9.2 $7.1 (1) Adjusted EBITDA is a non-IFRS measure. Please refer to the "Non-IFRS Measures and Ratios" section of the disclaimer to this Presentation, and

  26. Slide 26: Strategic initiatives continue to drive bookings strength

    Distributor/B2B Commerce Q1 UPDATE: 7-Figure expand with a 500 Distributor of Healthcare products Strategic Core ICP: Service + Commerce Gen AI initiatives ~30% of Total Bookings Driving strong Land + Expand Motion continue to Innovation Encouraging adoption of Agentic AI innovation: ▪ Search Agents

  27. Slide 27: Q2 FY'27 and Full Year Guidance

    Q2 FY’27 and Full Year Guidance USD millions Q2 FY’27 Full Year FY’27 SaaS Subscription Revenue(1) $38.5 – $39.0 $154.0 – $158.0 Total Revenue $39.7 – $40.2 $160.0 – $164.0 Adjusted EBITDA(2) $0.5 – $1.5 $2.0 - $7.0 The company expects to deliver operating cash flows of more than $10 million for the

  28. Slide 28: Q&A Session

    Q&A Session 28

  29. Slide 29: Appendix

    Appendix 29

  30. Slide 30: Consolidated Statements of Loss

    Consolidated Statements of Loss (in thousands of US dollars, except share and per share data) 30 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

  31. Slide 31: Consolidated Statements of Loss

    Consolidated Statements of Loss (in thousands of US dollars) 31 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

  32. Slide 32: Reconciliation of Net Loss to Adjusted EBITDA

    Reconciliation of Net Loss to Adjusted EBITDA (in thousands of US dollars) Adjusted EBITDA is defined as net income or net loss, excluding interest, taxes, depreciation of property and equipment and right-of-use-assets, amortization and impairment of intangible assets (or EBITDA), adjusted for stock

  33. Slide 33: Reconciliation of Adjusted Gross Profit Measures and Adjusted Gross Margin Measures

    Reconciliation of Adjusted Gross Profit Measures and Adjusted Gross Margin Measures (in thousands of US dollars) “Adjusted Gross Profit”, “Adjusted Product Gross Profit”, and “Adjusted Professional Services Gross Profit” are respectively defined as gross profit, product gross profit, and professiona

  34. Slide 34: Reconciliation of Adjusted Operating Expense Measures and Adjusted Operating Expense (%) Measures

    Reconciliation of Adjusted Operating Expense Measures and Adjusted Operating Expense (%) Measures (in thousands of US dollars) “Adjusted Sales and Marketing Expenses”, “Adjusted Research and Product Development Expenses”, and “Adjusted General and Administrative Expenses” are respectively defined as

  35. Slide 35: Consolidated Statements of Financial Position

    Consolidated Statements of Financial Position (in thousands of US dollars) 35 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

  36. Slide 36: Consolidated Statements of Cash Flows

    Consolidated Statements of Cash Flows (in thousands of US dollars, unaudited) 36 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

  37. Slide 37: Definition of Key Performance Indicators

    Definition of Key Performance Indicators “SaaS Subscription Revenue” means Coveo’s SaaS subscription revenue, as presented in its financial statements in accordance with IFRS. “Current SaaS Subscription Remaining Performance Obligations” is a forward-looking indicator of anticipated future revenue u

  38. Slide 38: The AI-Relevance Company

    The AI-Relevance Company 38 Copyright © Coveo Solutions Inc. All rights reserved. Proprietary and CONFIDENTIAL 2026

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