Norfolk Southern Corporation · NYSE:NSC

Norfolk Southern — Q1 2025 Earnings Presentation

24 slides from Norfolk Southern's earnings presentation, Apr 23, 2025

  1. Slide 1: Q1 2025 Earnings Call

    Q1 2025 EARNINGS CALL April 23, 2025

  2. Slide 2: Forward-Looking Statements / Non-GAAP Measures

    FORWARD-LOOKING STATEMENTS / NON-GAAP MEASURES This presentation and the related materials contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995, as amended. These statements relate to future events or future p

  3. Slide 3: Opening Remarks

    01 OPENING REMARKS Mark George President & Chief Executive Officer

  4. Slide 4: Operations Overview

    02 OPERATIONS OVERVIEW John Orr Executive Vice President & Chief Operating Officer

  5. Slide 5: Heartland Corridor Storm Challenge

    HEARTLAND CORRIDOR Storm Challenge 52 Hours OH Portsmouth WVRoanoke 48 Hours KY Bluefield VA 37 locations required repairs between washouts, scour, fill instability, culvert repair, surface issues, rockslides, etc. of various magnitudes 5

  6. Slide 6: Safety Update

    SAFETY UPDATE Investment in Safety continues to drive results while building long-term culture change FRA Personal Injury Index FRA Accident Rate FRA Mainline Accident Rate 4.53 1.16 3.95 1.09 0.93 1.04 Better Better Better 3.01 0.62 0.88 0.54 0.35 2.27 2022 2023 2024 Q1 2025 2022 2023 2024 Q1 2025

  7. Slide 7: Network Update

    NETWORK UPDATE NETWORK HEALTH ASSET EFFICIENCY CUSTOMER FACING AAR Terminal Dwell (Hours) Car Miles per Day Intermodal Svc Composite 91% 23.7 118 89% 117 22.9 116 87% 86% 22.5 22.5 85% 22.1 Better Better Better 113 107 Q1 Q2 Q3 Q4 Q1 Q1 Q2 Q3 Q4 Q1 Q1 Q2 Q3 Q4 Q1 2024 2024 2024 2024 2025 2024 2024 2

  8. Slide 8: PSR 2.0 Transformation

    PSR 2.0 Safety, Service, and Cost TRANSFORMATION Thoroughbred Academy • Generational Railroaders • Enterprise Safety Culture Zero-Based Operating Plan • Service Standards & Reliability Delivering Financial Commitment • Cost Structure Cost Takeout Fuel On Track ~$550M In-Flight • Four Consecutive Qua

  9. Slide 9: Market Overview

    03 MARKET OVERVIEW Ed Elkins Executive Vice President & Chief Commercial Officer

  10. Slide 10: 1st Quarter 2025 Results

    1ST QUARTER 2025 RESULTS Q1 2025 vs. Q1 2024 / Revenue change $ in millions / favorable / unfavorable Q1 2024 Q1 2025 39 out of 40 Merchandise Intermodal Coal Fuel Total consecutive quarters of y-o-y Volume 552,200 (2%) 1,022,900 3% 164,700 (1%) 1,739,800 1% RPU (less fuel) (1) Revenue $1,863M – $76

  11. Slide 11: Market Outlook

    Merchandise • Vehicle Production • Manufacturing Activity • Chemicals (Non-Energy) Intermodal MARKET • East Coast Share Normalization OUTLOOK • Import Demand • Truck Capacity Coal • Seaborne Prices • Export Demand • Utility Demand Sentiment versus prior expectation 11

  12. Slide 12: Industrial Development Driving Long Term Growth

    INDUSTRIAL DEVELOPMENT DRIVING LONG TERM GROWTH • NS’s Industrial Development pipeline sits at a historic high • 517 projects • 25% increase in activity relative to Q1 2024 • 116 announced projects • 150K new annualized carloads • Full ramp up over 3 years • NS remains cautiously optimistic on conti

  13. Slide 13: Financial Results

    04 FINANCIAL RESULTS Jason Zampi Executive Vice President & Chief Financial Officer

  14. Slide 14: Reconciliation of First Quarter 2025 Non-GAAP Measures

    RECONCILIATION OF FIRST QUARTER 2025 NON-GAAP MEASURES $ in millions, except per share Non-GAAP adjustment Increase / (Decrease) E. Ohio GAAP Adjusted (1) Incident Q1’25 net recovery Q1’25 Revenues $2,993 – $2,993 Operating expenses $1,847 $185 $2,032 Operating ratio 61.7% 620 bps 67.9% Operating in

  15. Slide 15: Adjusted Results

    ADJUSTED (1) RESULTS First quarter versus prior year and prior quarter favorable / unfavorable $ millions, except per share Adjusted (1) Q1’25 vs. Q1’24 Q1’25 vs. Q4’24 Q1’25 Q1’24 Q4’24 Variances Variances Revenues $2,993 $3,004 $3,024 ($11) (--%) ($31) (1%) Operating expenses $2,032 $2,100 $1,962

  16. Slide 16: Adjusted Operating Expenses

    ADJUSTED (1) OPERATING EXPENSES First quarter 2025 vs. 2024 favorable / unfavorable $ millions $2,100 $3 $9 ↑3% $2,032 $40 ↑–% ↓14% $30 $10 ↓6% ↓5% Price $28 Purch. Svcs. $25 Land sales $23 Productivity $55 $68 ↓3% Efficiency $12 Rents $15 Materials $4 Benefits $12 Storm ($10) Storm ($10) Storm ($15

  17. Slide 17: Adjusted Financial Results

    ADJUSTED (1) FINANCIAL RESULTS First quarter 2025 vs. 2024 favorable / unfavorable $ millions, except per share Revenue Operating Operating Operating Net Earnings $11 Expense Ratio Income Income Per Share –% $68 $3,004 $2,993 3% 200 $2,100 $2,032 69.9% bps $0.20 8% 67.9% $57 $2.69 6% $44 $2.49 8% $9

  18. Slide 18: Closing Remarks

    05 CLOSING REMARKS Mark George President & Chief Executive Officer

  19. Slide 19: 2025 Guidance

    2025 GUIDANCE • Building on operational momentum across the network • >$150M of year-over-year productivity savings in 2025 • 3% revenue growth Increased macro uncertainty • 150 bps of year-over-year Operating Ratio improvement • Focused on narrowing the OR gap to peers • Improving cash flow and sha

  20. Slide 20: Thank You

    Thank You www.NorfolkSouthern.com

  21. Slide 21: Appendix

    APPENDIX 21

  22. Slide 22: First Quarter 2024 Results

    FIRST QUARTER 2024 RESULTS $ in millions, except EPS Non-GAAP adjustments Increase / (Decrease) E. Ohio Restructuring Favorable GAAP Advisory Deferred Tax Adjusted Incident and Other Q1’24 Costs Adjustment Q1’24 Costs Charges Revenues $3,004 – – – – $3,004 Operating expenses $2,791 ($592) ($99) – –

  23. Slide 23: Fourth Quarter 2024 Results

    FOURTH QUARTER 2024 RESULTS $ in millions, except EPS Non-GAAP adjustments Increase / (Decrease) Gains on Restructuring GAAP E. Ohio and Other Shareholder Adjusted (1) Railway Line Advisory Costs Q4’24 Incident Q4’24 Transactions Charges Revenues $3,024 – – – – $3,024 Operating expenses $1,893 $43 $

  24. Slide 24: Network Metrics (Definitions)

    NETWORK METRICS (DEFINITIONS) • Terminal Dwell: The average time a car resides at the specified terminal location expressed in hours. The measurement begins with a customer release, received interchange, or train arrival event and ends with a customer placement (actual or constructive), delivered or

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