Slide 1: Are You Protected? Get Ahead of the Curve
ARE YOU PROTECTED? GET AHEAD OF THE CURVE DELL EMC – GLOBAL DATA PROTECTION INDEX 2018 1 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 2: Demographics
Demographics INTERVIEWED 2,200 IT DECISION- 500 1,100 600 Europe, Middle East, Asia Pacific MAKERS Americas and Africa Japan IN 3 REGIONS: INDEPENDENT RESEARCH AND ANALYSIS: VANSON BOURNE 18 COUNTRIES ORGS OF 250 OR BOTH PUBLIC AND 11 INDUSTRIES MORE EMPLOYEES PRIVATE ORGS 2 Global Data Protection I
Slide 3: Maturity Curve
MATURITY CURVE 3 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 4: Data protection maturity curve 2018
Data protection maturity curve 2018 AROUND ONE IN TEN ORGANIZATIONS ARE CONSIDERED TO BE DATA PROTECTION LEADERS IN 2018 (COMPARED TO 2% IN 2016) 4 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 5: Maturity index
Maturity index More points awarded for: • Shorter recovery times • Confidence in backup infrastructure • Modern backup systems • Higher valuation of data Maturity scored between 1–138 points* Points awarded based on the maturity of their data protection strategy * Exact scoring included in appendix
Slide 6: Profile characteristics
Profile characteristics The profile characteristics for each of the following maturity groups tend to be… Laggards Evaluators Adopters Leaders 2% 29% 57% 12% Place little or no value on data See the potential value of data Starting to invest in tools to Place a very high value on monetize data data
Slide 7: Maturity rank by country
Maturity rank by country Percentage of Leaders Difference (vs. 2016 Percentage of Leaders Difference (vs. 2016 Rank Country Rank Country in 2018 ranking) in 2018 ranking) #1 India 30% Up 8 #10 Switzerland 12% (-) #2 Mainland China 27% Down 1 #11 Canada 10% Down 2 #3 Brazil 23% Down 2 #12 UK 9% Down
Slide 8: Focus of key findings
FOCUS OF KEY FINDINGS: 1: The value of data 2: Data protection solutions currently in place 3: Challenges surrounding data protection 4: Public cloud – changing the data protection landscape 5: Disruption experience 8 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell E
Slide 9: The Value of Data
THE VALUE OF DATA 9 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 10: The ever-increasing volume of data
The ever-increasing volume of data MANAGE ON AVERAGE 9.70PB 9.70PB OF DATA IN 2018 IN 2016 IT WAS 1.45PB (A GROWTH OF 569%) 1.45PB Total 2016 Total 2018 10 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 11: The value of data
The value of data 1% Data is extremely valuable 6% 92% 1% We are investing in tools to help 36% us monetize data in the future 17% SEE THE POTENTIAL VALUE We see the potential value that data has OF DATA Data holds minimal long-term 36% CONSIDER DATA value We have not considered the value of data TO
Slide 12: The most valuable sources of data
The most valuable sources of data PRODUCTIVITY APPS AND AI/ML CONSIDERED TWO OF THE MOST VALUABLE SOURCES OF DATA Productivity (e.g. Office 365) 24% Artificial intelligence (AI)/Machine learning (ML) 24% BI/analytics systems 23% Unstructured data (e.g. video, images, sensor data) 22% Data warehouse
Slide 13: Treating data protection differently for different data sources
Treating data protection differently for different data sources 18% 81% 46% TAKE DATA PROTECTION MORE SERIOUSLY FOR ‘MORE VALUABLE’ DATA 36% We take data protection much more seriously for the data that has the greatest monetary value We take data protection slightly more seriously for the data that
Slide 14: Data Protection Solutions Currently in Place
DATA PROTECTION SOLUTIONS CURRENTLY IN PLACE 14 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 15: Vendors used for data protection infrastructure
Vendors used for data protection infrastructure No, we do not have a data protection 0% solution No, we built our own solution 6% 76% No, all our data protection technology 17% comes from one vendor USE AT LEAST TWO DATA Yes, we have two vendors 37% PROTECTION VENDORS Yes, we have three vendors 20%
Slide 16: Data protection solutions used
Data protection solutions used 15.39% 25.99% IN MOST CASES, ORGANIZATIONS ARE 16.48% USING A NUMBER OF DIFFERENT SOLUTIONS – AND 24.52% 17.62% LIKELY DIFFERENT VENDORS – Backup Continuous availability SIMULTANEOUSLY Replication Archive Snapshots 16 Global Data Protection Index 2018 research - Key Fi
Slide 17: Backup preferences for long-term retention
Backup preferences for long-term retention 36.15% 36.14% PRIVATE CLOUD IS NOW THE 33.07% 30.06% MOST POPULAR FOR LONG- TERM RETENTION BUT 30% ARE STILL USING TAPE Backups sent to on premises Backups sent to public cloud Backups sent to tape for long (or private) cloud for long for long term retentio
Slide 18: Technology currently used in availability strategies
Technology currently used in availability strategies AUTOMATIC BACKUP TO CLOUD IS THE TECHNOLOGY MOST FREQUENTLY INCLUDED AS PART OF AVAILABILITY STRATEGIES FOR MISSION-CRITICAL WORKLOADS Automatic backup to the cloud 43% Integrated data protection appliances 33% Replication of both applications and
Slide 19: Consumption of data protection
Consumption of data protection CONSUMPTION OF DATA 49% 45% 46% 44% PROTECTION IS CHANGING 40% 38% 30% SUBSCRIPTION MODELS ARE 21% NOW THE MOST POPULAR METHOD OF CONSUMPTION - MORE POPULAR THAN 6% 3% CAPEX AND OPEX Subscription (you Capital purchases subscribe to a set (CapEx) Operational lease (OpEx
Slide 20: Challenges Surrounding Data Protection
CHALLENGES SURROUNDING DATA PROTECTION 20 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 21: Data protection challenges
Data protection challenges Complexity of configuring and operating 46% data protection software and/or hardware Ballooning costs of storing and managing backup copies because of rapid data 46% growth 95% OF RESPONDENTS’ Lack of data protection solutions for newer technologies 45% ORGANIZATIONS ARE F
Slide 22: Lack of data protection solutions for newer technology
Lack of data protection solutions for newer technology WE CAN’T FIND DATA PROTECTION SOLUTIONS FOR… Artificial intelligence/machine learning 51% FOR THOSE WHO ARE STRUGGLING TO FIND SOLUTIONS FOR NEWER TECHNOLOGIES… Cloud-native applications 47% 51% IoT 40% CANNOT FIND SUITABLE Robotic process autom
Slide 23: Confidence in current data protection solutions
Confidence in current data protection solutions ONLY AND ONLY 37% 35% ARE VERY CONFIDENT ARE VERY CONFIDENT THAT THEIR THAT THEIR DATA ORGANIZATION IS PROTECTION MEETING ITS INFRASTRUCTURE IS BACKUP AND COMPLIANT WITH RECOVERY SLOS REGULATIONS 23 Global Data Protection Index 2018 research - Key Find
Slide 24: Meeting future business challenges
Meeting future business challenges OUR CURRENT DATA PROTECTION SOLUTIONS WILL BE ABLE TO MEET… ONLY 46% 16% BELIEVE THAT THEIR 31% CURRENT DATA PROTECTION SOLUTIONS WILL BE ABLE TO 16% MEET ALL FUTURE BUSINESS CHALLENGES 7% No future business A minority of future The majority of All future business
Slide 25: Public Cloud – Changing the Data Protection Landscape
PUBLIC CLOUD – CHANGING THE DATA PROTECTION LANDSCAPE 25 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 26: The IT environment in 2018
The IT environment in 2018 9.44% 21.06% PUBLIC CLOUD USE HAS 10.39% INCREASED FROM 28% IN 2016 TO 40% IN 2018 12.68% 17.13% ON-PREMISES SOLUTIONS 14.17% 15.13% HAVE SHRUNK FROM 56% IN 2016 TO 38% On-premises physical servers On-premises virtualized servers Public cloud (IaaS) (e.g. Amazon) Public cl
Slide 27: Using public cloud for data protection
Using public cloud for data protection 98% OF THOSE WHOSE ORGANIZATION USES PUBLIC CLOUD REPORT THAT IT FEATURES AS PART OF THEIR DATA PROTECTION INFRASTRUCTURE Backup/snapshot services to protect workloads developed in public cloud using 41% new application architectures Backup of our on-premises w
Slide 28: Data protection considerations in the public cloud
Data protection considerations in the public cloud REQUIREMENTS VARY BY ORGANIZATION WHEN LOOKING AT DATA PROTECTION SOLUTIONS IN A PUBLIC CLOUD ENVIRONMENT The impact of the data protection infrastructure or services required to protect at 41% scale The ability to scale services as public cloud wor
Slide 29: Responsibility for public cloud-based applications
Responsibility for public cloud-based applications THE IT DEPARTMENT AS A WHOLE IS MOST LIKELY TO BE RESPONSIBLE FOR DATA PROTECTION OF PUBLIC CLOUD-BASED APPLICATIONS My IT department as a whole 43% The head of our IT department 40% The IT backup team (they cover both on-premises and public cloud 3
Slide 30: Disruption Experience
DISRUPTION EXPERIENCE 30 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 31: Disruption experiences in the last 12 months
Disruption experiences in the last 12 months Unplanned systems downtime 41% 76% Ransomware attack that prevented 28% access to data OF RESPONDENTS’ Data loss 28% ORGANIZATIONS HAVE EXPERIENCED DISRUPTION Inability to recover data from the current data protection method or 27% product OF SOME KIND IN
Slide 32: The impact of multiple vendors on disruption
The impact of multiple vendors on disruption ORGANIZATIONS WITH A SINGLE DATA PROTECTION VENDOR ARE LESS LIKELY TO HAVE EXPERIENCED DISRUPTION IN THE LAST 12 MONTHS 43% 40% 34% 32% 29% 29% 27% 21% 21% 19% 17% 16% Unplanned systems Ransomware attack that Data loss Inability to recover data Local disa
Slide 33: The cost of unplanned systems downtime
The cost of unplanned systems downtime 20 HOURS OF DOWNTIME = 20 $1,182,429 $526,845 hours on average $654,990 COST IN THE LAST 12 $500,213 MONTHS, $293,485 ON AVERAGE $84,615 Less than 1 1 - 12 hours 12 - 24 hours 1 - 2 days 2 - 5 days hour 33 Global Data Protection Index 2018 research - Key Findin
Slide 34: The cost of data loss
The cost of data loss 2.13TB Less than 50GB 50GB - 250GB 6% 25% OF DATA LOST = 250GB - 500GB 19% $995,613 500GB - 750GB 18% 750GB - 1TB 12% COST IN THE LAST 12 1TB - 5TB 13% MONTHS, ON AVERAGE More than 5TB 5% 2.13TB Don't know 2% on average 34 Global Data Protection Index 2018 research - Key Findin
Slide 35: The more you value data, the more it costs to lose it
The more you value data, the more it costs to lose it NOT ONLY DOES THE AMOUNT OF DATA YOU LOSE INCREASE THE COST, SO DOES THE VALUE OF THE DATA ITSELF $3,627,148 $1,340,266 $2,406,742 $867,697 $844,396 $983,519 $509,067 $849,988 $271,875 $472,740 $302,529 $322,921 Less than 50GB - 250GB - 500GB - 7
Slide 36: Recovering from unexpected critical application downtime
Recovering from unexpected critical application downtime 8% Our recovery time is more than 12 hours 20% ONLY OF RESPONDENTS Our recovery time is 6 - 12 hours 21% EXPECT THEIR ORGANIZATION’S RECOVERY TIME TO BE Our recovery time is 3 - 6 hours 23% LESS THAN AN HOUR Our recovery time is 2 - 3 hours 16
Slide 37: What are the causes of this disruption?
What are the causes of this disruption? THERE ARE MANY DIFFERENT CAUSES FOR THIS DISRUPTION, MAKING IT DIFFICULT FOR ORGANIZATIONS TO DEFEND AGAINST Hardware failure 36% Software failure 35% Data corruption 30% External security breach (e.g. malware, ransomware) 28% Loss of power 27% Accidental user
Slide 38: Consequences of data loss and/or systems downtime
Consequences of data loss and/or systems downtime 96% OF ORGANIZATIONS THAT HAVE SUFFERED DATA LOSS AND/OR UNPLANNED SYSTEMS DOWNTIME HAVE EXPERIENCED CONSEQUENCES Loss of employee productivity 37% Inability to provide essential services 30% Delay in product/service development 30% Loss of revenue 3
Slide 39: Confidence in current data protection solutions
Confidence in current data protection solutions IN THE EVENT OF A IN THE EVENT OF A DATA LOSS INCIDENT, DESTRUCTIVE ONLY CYBERATTACK, ONLY 33% 35% ARE VERY CONFIDENT ARE VERY CONFIDENT THAT THEIR THAT THEIR ORGANIZATION COULD ORGANIZATION COULD FULLY RECOVER IN RELIABLY RECOVER ALL ORDER TO MEET BUS
Slide 40: Overall confidence when it comes to data protection
Overall confidence when it comes to data protection ONLY 8% ARE VERY CONFIDENT THAT THEIR ORGANIZATION CAN DO ALL OF THESE… …meet its backup and recovery SLOs …have data protection infrastructure and processes that are compliant with regional governance regulations …fully recover all systems/data (b
Slide 41: Conclusions
Conclusions • Organizations are now managing a greater volume of data than they ever have before and are assigning a greater value to that data • Yet many are still facing disruption, including unplanned systems downtime and data loss – and this is coming at an enormous cost • The risk is even great
Slide 42: Appendix – Maturity Model
APPENDIX – MATURITY MODEL 42 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC
Slide 43: Question weighting for DPI maturity model
Question weighting for DPI maturity model Q4 – How confident are you that your organization is meeting its backup and recovery service level objectives (SLOs)? 11% Methodology: Index based on the performance of respondents’ organizations in terms of their data protection infrastructure and their con
Slide 44: Maturity model questions and scores (i)
Maturity model questions and scores (i) Q4 – How confident are you that your Q13 – How confident are you that your Q20 – What value does your organization organization is meeting its backup and organization's existing data protection place on data? recovery service level objectives (SLOs)? solutions
Slide 45: Maturity model questions and scores (ii)
Maturity model questions and scores (ii) Q25 – How confident are you that your Q27 – Which of the following does your organization take into consideration when thinking of your organization's current data protection organization's data protection in a public cloud environment? infrastructure and pro
Slide 46: Maturity model questions and scores (iii)
Maturity model questions and scores (iii) Q29 – During an unexpected event causing Q30 – How confident are you that, in the Q31 – How confident are you that, in the downtime to your most critical applications, how event of a data loss incident, you can event of a destructive cyberattack (e.g. a long
Slide 47: Are You Protected? Get Ahead of the Curve
ARE YOU PROTECTED? GET AHEAD OF THE CURVE DELL EMC – GLOBAL DATA PROTECTION INDEX 2018 47 Global Data Protection Index 2018 research - Key Findings - Commissioned by Dell EMC