Synchrony Financial · NYSE:SYF

Synchrony Financial — Q4 2017 Earnings Presentation

29 slides from Synchrony Financial's earnings presentation, Jan 30, 2018

  1. Slide 1: 2017 Fourth Quarter Investor Presentation

    2017 Fourth Quarter Investor Presentation January 30, 2018 Exhibit 99.1

  2. Slide 2: Cautionary Statement Regarding Forward-Looking Statements

    2 Cautionary Statement Regarding Forward-Looking Statements This presentation contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” cr

  3. Slide 3: Synchrony Financial Overview

    3 Synchrony Financial Overview Strong Value Proposition for Partners and Consumers • Advanced data analytics and targeted marketing capabilities • Dedicated team members support partners to help maximize program effectiveness • Enhanced sales growth and additional economic benefits for partners • Ac

  4. Slide 4: Business Overview

    Business Overview

  5. Slide 5: Partner-Centric Business with Leading Sales Platforms

    5 Partner-Centric Business with Leading Sales Platforms (a) Full year 2017, $ in millions. (b) $ in billions, as of December 31, 2017. $12,023 $56 $2,181 $17 $2,015 $9 Payment SolutionsRetail Card CareCredit Interest and Fees on Loans(a) Loan Receivables(b) Private label credit cards, Dual Cards™, g

  6. Slide 6: Customized Credit Products

    6 Customized Credit Products Retailer only acceptance Accepted at network locations Retailer and private network acceptance Accepted at provider network locations Private Label Dual CardTM Affinity to retailer, provides customized benefits & features Big-ticket focus, offering promotional financing

  7. Slide 7: Fast-Growing Online Bank

    7 $19.7 $29.7 $37.9 $42.7 4Q14 4Q15 4Q16 4Q17 Fast-Growing Online Bank FDIC-Insured Deposit Products Certificates of Deposit IRA Money Market Accounts Competitive rates and superior service afforded by low cost structure of online bank Opportunity to further leverage synergies with cardholder base M

  8. Slide 8: Long-Standing Partnerships

    8 Long-Standing Partnerships (a) Existing partners as of December 31, 2017. (b) Excludes certain credit card portfolios that were sold, have not been renewed, or expired in 2018, which represent less than 1% of our total Retail Card interest and fees on loans for the year ended December 31, 2017. Do

  9. Slide 9: Deep Integration Drives 2-3x Market Growth Rate

    9 1.0% 2.2% 3.9% 0.0% 7.0% 2.0% 11.7% 2.5% 8.8% 6.1% 9.2% 13.2% Mass Electronics Healthcare Apparel/Dept. Home Furniture $538 $288 $246 $209 $236 $88 2012-2016 Market Growth Rate 2012-2016 Synchrony Financial Purchase Volume Growth Rate 2016 Market Size ($ in billions) • Over 85 years of retail heri

  10. Slide 10: Attracting New Partners

    10 10 Retail Card Payment Solutions We attract partners who value our: • Experience & partnership—long history of improving sales, customer loyalty, and retention • Differentiated capabilities: - Marketing and analytics - Innovation - Mobile and online - Underwriting and lifecycle management - On-si

  11. Slide 11: Robust Data, Analytics and Digital Capabilities

    Robust Data, Analytics and Digital Capabilities

  12. Slide 12: Proprietary Closed-Loop Network Advantages

    12 Proprietary Closed-Loop Network Advantages Customer Merchant Acquirer Network Issuer General Purpose Card and Co-Branded Cards Synchrony Financial Closed Loop Network for PLCC and Dual CardTM Citi Capital One Chase Date Merch. Channel Brand Cat./SKU $ 1/2/18 Department Store Partner In- Store DKN

  13. Slide 13: Analytics at Synchrony Financial

    13 Prior After Launch Analytics at Synchrony Financial • Generic Offers • Mass Marketing • Portfolio Level Analytics SKU/Category Level Coverage Evolution of Analytics <50% Present and Future Past ~70% 2014 2017 • Provides the ability to analyze significantly more data than general purpose credit ca

  14. Slide 14: Innovative Digital Capabilities

    14 Innovative Digital Capabilities Expanding Online and Mobile Capabilities Expanding Digital Capabilities • Investing in enhanced user experience • Mobile applications deliver customized features including rewards, retail offers and alerts • Developed SyPi, a mobile platform that can be rapidly int

  15. Slide 15: Performance & Strategic Priorities

    Performance & Strategic Priorities

  16. Slide 16: 4Q17 Highlights

    16 4Q17 Highlights • $385 million Net Earnings, $0.49 diluted EPS; $545 million Adjusted Net Earnings & $0.70 Adjusted diluted EPS • Strong growth metrics ‒ Loan Receivables up 7% ‒ Net Interest Income up 8% ‒ Purchase Volume up 3% ‒ Average Active Accounts up 4% • Net Charge-Offs 5.78% compared to

  17. Slide 17: 2017 Outlook versus Results and Accomplishments

    17 Loan Receivables Growth 7% - 9% 7% Net Interest Margin 15.75% – 16.00% 16.35% RSAs/Average Receivables Net Charge-off Rate 4.4% – 4.5% Low 5% Range 3.9% 5.37% Efficiency Ratio ~ 32.0% 30.3% ROA 2.5%+ 2.3% • Renewed more than 15 key relationships and won more than 20 new deals • Announced agreemen

  18. Slide 18: Peer Comparison of Growth, Margins and Balance Sheet

    18 (a) Segment data for AXP-U.S Consumer Services and COF-Domestic Card. Other data-total company level. (b) SYF yield calculated as loan receivable yield less net charge-off rate. AXP yield calculated as total card member loan yield less net charge-off rate on card member loans (ex-HFS). Other peer

  19. Slide 19: Disciplined Underwriting and Stronger Portfolio

    19 1% 22% 38% 39% 19% 11% 9% 8% 7% 7% 7% 8% 20% 18% 20% 20% 20% 20% 20% 18% 28% 32% 35% 36% 37% 37% 38% 37% 33% 39% 36% 36% 36% 36% 35% 37% • Synchrony Financial controls underwriting and credit line decisions • Focus on stronger underwriting has led to higher quality portfolio - 74% of loan receiva

  20. Slide 20: Net Charge-Off Ratio and Risk-Adjusted Yield

    20 Net Charge-Off Ratio Risk-Adjusted Yield (a) Peers include: AXP U.S. Card Services prior to 2014 and AXP U.S. Consumer Services starting in 2014, BAC U.S. Credit Card, C Citi- Branded Cards North America, COF Domestic Card, DFS Credit Card, JPM Credit Card, and WFC Consumer Credit Card. SYF – tot

  21. Slide 21: Retailer Share Arrangements (RSA)

    21 100% 50%50% 1.5% 2.5% Total Program Return Shared Components Illustrative Examples Program Revenue • Interest Income • Fee Income • Interchange Fees Program Expenses • Interest Expense • Provision for Loan Losses • Loyalty Expense • Operating Expenses SYF Share of Return Retailer Share of Return

  22. Slide 22: Diverse Funding Sources and Strong Liquidity

    22 Diverse Funding Sources and Strong Liquidity Deposits Securitized Debt Unsecured Debt 4Q17 Long-term target 11% 73% 16% 10%-15% 70%-75% 15%-20% Diverse Funding Sources % of liabilities excluding non-debt liabilities Strong Liquidity Profile $ in billions $21.1 Liquid assets Undrawn Credit Facilit

  23. Slide 23: Strong Capital Profile Relative to Peers

    23 Strong Position Relative to Peers Strong Capital Profile Peers include AXP, DFS, and COF. (a) CET1 ratios are on an estimated, fully phased-in basis. See non-GAAP reconciliation in appendix. (b) Subject to board and regulatory approval. Sources: Company filings and SNL. 2.1% 1.5% SYF Peer Average

  24. Slide 24: Capital Deployment

    24 20% 22% 25% 43% 75% 84% 0% 20% 40% 60% 80% 100% 120% 2016 SYF Capital Plan 2017 SYF Capital Plan Peer Capital Plan Average Dividends Buybacks Capital Deployment (a) 2016 SYF Capital Plan is for illustrative purposes only. It incorporates the 7/7/16 capital plan announcement of $0.13/share quarter

  25. Slide 25: Strategic Priorities

    25 Strategic Priorities Grow our business through our three sales platforms • Grow existing retailer penetration • Continue to innovate and provide robust cardholder value propositions • Add new partners and programs with attractive risk and return profiles Invest in ‘Next Generation’ data, analytic

  26. Slide 26: Appendix

    Appendix

  27. Slide 27: Non-GAAP Reconciliation

    27 Non-GAAP Reconciliation We present certain capital ratios. Our Basel III Tier 1 common ratio, calculated on a fully phased-in basis, is an estimate reflecting management’s interpretation of the final Basel III capital rules adopted in July 2013 by the Federal Reserve Board, which have not been fu

  28. Slide 28: Non-GAAP Reconciliation

    28 Non-GAAP Reconciliation The following table sets forth a reconciliation of non-GAAP measures included in this presentation to the comparable GAAP component at, and for the periods ended, December 31, 2017. COMMON EQUITY MEASURES GAAP Total common equity ...........................................

  29. Slide 29: Non-GAAP Reconciliation

    29 Non-GAAP Reconciliation The following table sets forth a reconciliation between GAAP results and non-GAAP managed-basis results for 2009. Net charge-offs as a % of average loan receivables, including held for sale: GAAP 11.3% Securitization adjustments (0.6)% Managed-basis 10.7% Interest and fees

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