Pakistan Stock Exchange Ltd · PSX:PSX

Pakistan Stock Exchange — Investor Presentation (September 2021)

12 slides from Pakistan Stock Exchange's investor presentation, Sep 13, 2021

  1. Slide 1: Account Facilitation/ Customer Help Centers

    AWARENESS AND FEEDBACK SESSION ACCOUNT FACILITATION/ CUSTOMER HELP CENTERS REGULATORY AFFAIRS DIVISION PAKISTAN STOCK EXCHANGE LIMITED SEPTEMBER 13, 2021

  2. Slide 2: Outline of Presentation

    OUTLINE OF PRESENTATION 1. INTRODUCTION 2. BENEFITS OF CENTER 3. COMPARISON BETWEEN A BRANCH AND CENTER 4. PROPOSED AMENDMENTS TO PSX REGULATIONS 5. PROCEDURE FOR OPENING OF CENTER AND POWERS OF THE EXCHANGE 6. ACTIVITIES/ OPERATIONS AT CENTER 7. OBLIGATIONS OF A BROKER

  3. Slide 3: Introduction

    INTRODUCTION  As part of its efforts to increase customer base and capital market outreach, PSX explored an idea to allow brokers to open ‘Account Facilitation/Customer Help Centers’ (“Center”).  On June 29, 2021, PSX notified the Concept Paper, divided into following two parts: Part A: To allow b

  4. Slide 4: Introduction (Continued)

    INTRODUCTION (CONTINUED) Account Facilitation/ Customer Help Center shall mean:  Center opened and maintained by a securities broker, and  Distribution Network and sales staff of securities brokers’ Associated/Holding Companies for marketing of their brokerage business and products, but  Does not

  5. Slide 5: Benefits of Opening Centers

    BENEFITS OF OPENING CENTERS  A low-cost solution for increasing capital market outreach.  A feasible solution for enhancing customer base and thereby attracting more investments.  Presence of securities brokers in scattered and remote areas and creating greater awareness of securities market busi

  6. Slide 6: Difference Between Branch Office and Center

    DIFFERENCE BETWEEN BRANCH OFFICE AND CENTER Sr. # REQUIREMENTS/ACTIVITIES BRANCH CENTER 1. Appointment of Branch Head YES NO 2. Display of Name of Securities Broker YES YES 3. Maintenance of proper books of accounts, records etc. YES NO 4. Installation of Trading Terminals YES NO 5. Facilitating Tra

  7. Slide 7: Proposed Amendments to PSX Regulations

    PROPOSED AMENDMENTS TO PSX REGULATIONS PSX is proposing to introduce a dedicated Chapter 22A titled “Regulations Governing Opening and Operations of Account Facilitation/Customer Help Centers by Securities Brokers” in PSX Rulebook. THE PROPOSED CHAPTER COVERS THE FOLLOWING AREAS:  Procedures for op

  8. Slide 8: Procedure for Opening of Center and Powers of Exchange

    PROCEDURE FOR OPENING OF CENTER AND POWERS OF EXCHANGE  A securities broker may be allowed to open its Center subject to providing the following:  prior intimation to the Exchange;  address of the Center;  a list of employees/representatives to be deployed at the Center including their CNIC numb

  9. Slide 9: Activities Allowed and Disallowed at Center

    ACTIVITIES ALLOWED AND DISALLOWED AT CENTER ACTIVITIES ALLOWED:  Facilitating in account opening, including conducting KYC verification check;  Addressing grievances and complaints; and  Making available account opening forms, Risk Disclosure Document, Investors Awareness Guide, Tariff Structure

  10. Slide 10: Obligations of Securities Brokers w.r.t Centers

    OBLIGATIONS OF SECURITIES BROKERS W.R.T CENTERS The securities brokers must:  Display a board, containing name of a securities broker and the words “Account Facilitation/ Customer Help Center”;  Display an updated list and addresses of all Center(s), names and contact details including official em

  11. Slide 11: Obligations of Securities Brokers w.r.t Centers

    OBLIGATIONS OF SECURITIES BROKERS W.R.T CENTERS  Install CCTV cameras;  Place recorded telephone lines and availability of call recordings;  Manage and monitor the internet access at the Center(s);  Ensure all communications are through official e-mail addresses/ letterheads of the securities br

  12. Slide 12: Thank You

    THANK YOU

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