Community Financial System, Inc. · NYSE:CBU

Community Financial System — Q3 2024 Earnings Presentation

65 slides from Community Financial System's earnings presentation, Oct 22, 2024

  1. Slide 1: Investor Presentation

    FINANCIAL SYSTEM, INC. - Investor Presentation COMMUNITY FINANCIAL SYSTEM, INC. | NYSE: CBU NOVEMBER 2024

  2. Slide 2: Disclaimers

    Disclaimers Forward-Looking Statements This presentation contains comments or Infor mation that constitute forward-looking statements (within the meaning of the Private Securities Litigation Reform Act of 1995), which involve significant risks and uncertainties. Forward-looking statements often use

  3. Slide 3: About CBU

    About CBU SUCCESSFUL AND GROWING FINANCIAL SERVICES COMPANY operating four scaled, complementary business lines Employee Benefit Insurance Wealth Management Bankin 2 H 5 3 Services Services Services 666 | Community ; 7 Community BPAS ONEGROUP SRT EANE Operating Revenue Mix * Large bank capabilities

  4. Slide 4: Our Evolution Into a Diversified Financial Company

    Our Evolution Into a Diversified Financial Company • • • • •

  5. Slide 5: Focus on Revenue Quality, Diversification and Sustainable Results

    Focus on Revenue Quality, Diversification and Sustainable Results • •

  6. Slide 6: Our Investment Thesis

    Our Investment Thesis: • • • • • •

  7. Slide 7: Below Average Risk

    Below Average Risk Revenue Growth Stability 5 20% 3 15% S 10% 5 3% g 0% (5%) Banking Industry! 2018 2019 2020 2021 2022 2023 YTD 2024 Cost of Funds Net Charge-off Ratio 3.00% 2.45% 2.41% 0.20% 018% 0.18% 013% 2.00% 1.37% 1.30% 0.10% 0.09% 0.09% ons _ = . nil 0.24% 0.00% i 0.00% YTD 2024 TT™M 10-Yr A

  8. Slide 8: Above Average Returns

    Above Average Returns Core Return on Assets! Core Return on Equity’ 1.50% , 7 139% 15.00% 119% 4 999 118% 4 O70 114% 9.6% 10.2% 97 1.00% 10.00% ° 080% _ i 0.00% 0.00% YTD 2024 10-Yr Avg YTD 2024 10-Yr Avg mCBU mKRX (median) mCBU mKRX (median) Total Shareholder Return? 30% 24.5% _ 26.9% 20.7% ° 18.9%

  9. Slide 9: Our System Produces Premium Results

    Our System Produces Premium Results 10Yr Avg. Relative Premium to KRX (median): 4.4x 5Yr Avg. Relative Premium to KRX (median): 6.1x Current Relative Premium to KRX (median): 4.7x

  10. Slide 10: Company Performance

    Company Performance • 3.4% • • 12.9% • • • • 8.5% 40.2%

  11. Slide 11: Segment Performance

    Segment Performance 10Yr Operating Revenue CAGR3: 5.4% 10Yr Operating Revenue CAGR3: 12.0% 3Yr Avg. Operating Margin4: 38.9% 3Yr Avg. Operating Margin4: 42.9% 7Yr Operating Revenue CAGR3: 9.9% 10Yr Operating Revenue CAGR3: 8.0% 3Yr Avg. Operating Margin4: 18.8% 3Yr Avg. Operating Margin4: 31.2%

  12. Slide 12: How Our System Works

    How Our System Works Our Community Our Financial Solutions Our System • • Banking Insurance • • • Insurance • Wealth • • • Wealth Benefits • • • Benefits Banking •

  13. Slide 13: Banking

    Community FINANCIAL SYSTEM, INC. QQS - Banking COMMUNITY FINANCIAL SYSTEM, INC. | NYSE: CBU BE Community BANK NOVEMBER 2024

  14. Slide 14: CBNA at a Glance

    Ranked as one of America’s best CBNA at a Glance banks of 2024 by Forbes • • • • • •

  15. Slide 15: Liquidity & Credit Are Our Foundational Strengths

    Liquidity & Credit Are Our Foundational Strengths 2 • • • 2

  16. Slide 16: Loan Portfolios & Asset Quality

    Loan Portfolios & Asset Quality

  17. Slide 17: We Have Grown Net Interest Income Every Year Since 2006

    We Have Grown Net Interest Income Every Year Since 2006

  18. Slide 18: Our Banking Evolution

    Our Banking Evolution ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪

  19. Slide 19: Diversified In-footprint Lender

    Diversified $827K average commercial loan In-footprint Lender relationship • • • • •

  20. Slide 20: Commercial Lending

    0.07% 10-year average Commercial Lending net-charge off ratio (2014-2023) NOO CRE represents 198% of total bank-level capital compared to the KRX bank-held median of 220%

  21. Slide 21: Multifamily & NOO CRE by Location

    Multifamily & NOO CRE by Location

  22. Slide 22: Consumer Lending

    Consumer Lending Durable loss history versus industry’ Consumer Real Estate ($3.89 billion) * Broad product set including non-conforming, FHA, VA and ‘$time homebuyers program * 88% consumer mortgage / 12% home equity * 752 average origination FICO score Consumer Installment ($1.97 billion) * 30+ ye

  23. Slide 23: Optimizing Delivery Channels for Growth

    • Optimizing • • Delivery Channels for Growth •

  24. Slide 24: Digital Transformation

    Digital Transformation • • • • • • • • • • • • • • • • • • • •

  25. Slide 25: Established Growth Capabilities Across All Regions

    Established Growth Capabilities Across All Regions

  26. Slide 26: Expansion Markets

    Cornwall Expansion of ~s Barrie Peterborough Kings be Montpelier arKkets oe Vaughan Oshawa The Company is investing in the retail network wt through de novo branch expansion in new, more bene densely populated markets throughout the i i hitton current geographic footprint st rochliffer x ° Concord S

  27. Slide 27: Employee Benefit Services

    FINANCIAL SYSTEM, INC. Employee Benefit Services BPAS

  28. Slide 28: Employee Benefit Services: BPAS

    Employee Benefit Services: BPAS • • • • • • • •

  29. Slide 29: BPAS Business Line Summary

    BPAS Business Line Summary • • • • • •

  30. Slide 30: Revenue Model & Performance

    Revenue Model & TTM Revenue by Source 51% asset-based Performance 46% fee-based 3% other 10Yr Operating Revenue CAGR1,4: 12.0% 3Yr Avg. Operating Margin3,5: 42.9%

  31. Slide 31: Insurance Services

    FINANCIAL SYSTEM, INC. Insurance Services cD) ONEGROUP

  32. Slide 32: Insurance Services

    Insurance Services • • • • • • • • • • • •

  33. Slide 33: Favorable Business Mix With Deep Specialties

    Favorable Business Mix With Deep Specialties

  34. Slide 34: Revenue Performance

    Revenue Performance 7Yr Operating Revenue CAGR1,4: 9.9% 3Yr Avg. Operating Margin3,5: 18.8%

  35. Slide 35: Wealth Management Services

    FINANCIAL SYSTEM, INC. Wealth Management Services YS COMMUNITY BANK Wealth Management

  36. Slide 36: Wealth Management Services

    Wealth Management Services • • • • • • • • • • •

  37. Slide 37: Trended Results

    Revenue by Category $40 8.0% 10-year CAGR $36.6 $345 g539 $336 ry S $35 Trended iS wos ses 9 ws $25 $20.7 aa Results sao 73 507 en $15 The Wealth Management division has experienced a x i I l 365% consistent level of both revenue and asset growth $0 through market appreciation and organic efforts. 2

  38. Slide 38: Wealth Management Services: Financial Performance

    Wealth Management Services: Financial Performance 10Yr Operating Revenue CAGR1,4: 8.0% 3Yr Avg. Operating Margin3,5: 31.2%

  39. Slide 39: Financial Performance

    Community FINANCIAL SYSTEM, INC. QQS Financial Performance COMMUNITY FINANCIAL SYSTEM, INC. | NYSE: CBU NOVEMBER 2024

  40. Slide 40: Operating Performance Summary

    Operating Performance Summary 11.2% growth in operating PPNR per share1 in Q3 2024 compared to Q3 2023

  41. Slide 41: Strong Asset Quality

    Strong Asset Quality Historically Strong Asset Quality Metrics Non-Performing Assets (“NPAs”)'? “00% a nl (NPAs/ Assets) 3.00% Period Average® 2008 ] a CBU: 0.37% 1.00% ! f Industry: 1.459 000% Pi ol 0 0 wien on em 2005 2006 2007 2008 2009 2010 20 2012 2013 2014 «2015-2016 2017:«-2018-—« 2019-2020 2

  42. Slide 42: Allowance Industry Comparison

    Allowance Industry Comparison

  43. Slide 43: Liquidity Position & Sources

    Liquidity Position & Sources • • • • •

  44. Slide 44: Solid Capital Position

    So | i d Ca pi ta | os Solid Capital Position . Position = Ready to support growth 16% 14% 12% * Tier 1 leverage ratio maintained well above PCA 10% well-capitalized standards to support future $1.0 organic growth and strategic M&A 8% 6% * Risk-based capital ratios maintained wel-above $0.5 4% KRX p

  45. Slide 45: Outperformance During Turbulence

    Outperformance During Turbulence

  46. Slide 46: Shareholder Returns & Key Investment Merits

    Shareholder Returns & Key Investment Merits

  47. Slide 47: Valuation Considerations

    FINANCIAL SYSTEM, INC. Valuation Considerations COMMUNITY FINANCIAL SYSTEM, INC. | NYSE: CBU NOVEMBER 2024

  48. Slide 48: Valuation Considerations

    Valuation Considerations 10Yr Avg. Relative Premium to KRX (median): 4.4x 5Yr Avg. Relative Premium to KRX (median): 6.1x Current Relative Premium to KRX (median): 4.7x

  49. Slide 49: P/E Reference Framework

    P/E Reference Framework Employee Benefits (18.2x- 32.1%) Revenue Sta Revenue Quality “Estimates based on the follwing publicly traded consumer nance fms: ALLY, AXP, BEN, COF, DFS, SLM, SYF 2 Estimates based an the folowing publicly traded fms: ADP, BR, HOY, PAY SEIC, SSNC 2 Estimates based onthe fol

  50. Slide 50: Illustrative P/TBV Context

    Illustrative P/TBV Context 5Yr 10Yr Avg Avg KRX (median): 1.51x 1.78x KRX (top quartile): 1.72x 2.04x

  51. Slide 51: Appendix

    Community FINANCIAL SYSTEM, INC. QQS - Appendix COMMUNITY FINANCIAL SYSTEM, INC. | NYSE: CBU NOVEMBER 2024

  52. Slide 52: Glossary of Terms

    Glossary of Terms ACL AFS AOCI AUA AUM. AUMA CAGR CET ciT CNY CRE EBITDA FTE FTEs HRA HSA HTM KRX MRQ £2036) Community Financial System, Inc. | November 2024 Investor Presentation Allowance for credit losses Available for sale Accumulated other comprehensive income Assets under administration Assets

  53. Slide 53: Primary Subsidiaries

    Wealth Banking Management 5 A i Services Services Services Insurance Employee Benefit Benefit Plans Community Bank, N.A. Ganramtity Innresiments OneGroup NY, Inc. Administrative Services, Services, Inc. ie , A Benefit Plans La} Aca GUESS Administrative Services, Prima ry uc Nottingham Trust ; ill 7

  54. Slide 54: How We Operate: Our Core Values

    How We Operate: Our Core Values

  55. Slide 55: KRX Peer Group

    KRX Peer Group er Company Name icker Location Total Assets! er Company Name icker Location Total Assets! pany Flagstar Financial, Inc. FLG Hicksville, NY $114,367 First Interstate BancSystem, Inc. FIBK Billings, MT $29,596 Webster Financial Corporation WBS Stamford, CT $79,454 Glacier Bancorp, Inc.

  56. Slide 56: Reconciliation of GAAP and Non-GAAP

    Reconciliation of GAAP and Non-GAAP • • • •

  57. Slide 57: Pre-tax, Pre-provision Components

    Pre-tax, Pre-provision Components

  58. Slide 58: Operating Net Income

    Operating Net Income Dollars in thousands, except per share data 2024 YTD Net income (GAAP) $169,063 $164,676 $189,694 $188,081 $131,924 $132,688 $43,901 Acquisition expenses, net of tax effect 6,952 3,942 551 3,930 50 159 51 Acquisition-related contingent consideration adjustments, net of tax effec

  59. Slide 59: Net Interest Margin & Operating ROA

    Net Interest Margin & Operating ROA

  60. Slide 60: Operating Revenues

    Operating Revenues Dollars in thousands ; 2024 5 YTD) 4 Operating noninterest revenues (non-GAAP) Noninterest revenues (GAAP) $35,231 $102,180 $119,020 $123,299 $155,625 $202,423 $224,059 $230,619 $228,419 $246,235 $258,725 $214,834 $220,872 $76,197 Unrealized (gain) loss on equity securities - - -

  61. Slide 61: Equity-to-Assets

    Equity-to-Assets Dollars in thousands Total tangible assets (non-GAAP) Total assets (GAAP) $11,410,295 $13,931,094 $15,552,657 $15,835,651 $15,555,753 $16,404,700 Goodwill and other intangible assets, net (836,923) (846,648) (864,335) (902,837) (897,987) (900,623) Deferred taxes on goodwill and othe

  62. Slide 62: Book Value

    Book Value Dollars and shares in thousands Book value (GAAP) Total shareholders’ equity (GAAP) $1,855,234 $2,104,107 $2,100,807 $1,551,705 $1,697,937 $1,784,947 Period end common shares outstanding 51,794 53,593 53,878 53,737 53,327 52,546 Book value per share (GAAP) $35.82 $39.26 $38.99 $28.88 $31.

  63. Slide 63: Operating Noninterest Expenses

    Operating Noninterest Expenses

  64. Slide 64: Core Results

    Dollars in thousands, except per share data Net income (GAAP) $169,063 $164,676 $189,694 $188,081 $131,924 $132,688 $43,901 Acquisition expenses, net of statutory tax effect! 6801 3,897 554 3,966 50 162 52 Acquisition-related contingent consideration adjustments, net of statutory tax effect! - 158 (

  65. Slide 65: Thank you!

    Thank you! INVESTOR RELATIONS CONTACT 315.445.7396

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