Camden National Corporation · NASDAQ:CAC
Camden National — Shareholder Meeting (April 2018)
29 slides from Camden National's shareholder meeting presentation, Apr 24, 2018
Slide 1: 2018 Annual Shareholders Meeting
2018 Annual Shareholders Meeting
Slide 2: Welcome to the 2018 Annual Shareholders’ Meeting
Welcome to the 2018 Annual Shareholders’ Meeting Lawrence Sterrs Chair of the Board 1
Slide 3: Agenda
Agenda • Business Meeting • Introductions • Reading of the Minutes • Shareholder Voting • Presentations • Financial Results – Debbie Jordan • Strategic Update – Greg Dufour • Questions and Answers 2
Slide 4: Camden National Bank Board of Directors
Camden National Bank Board of Directors • Larry Sterrs, Chair • Gregory Dufour, President/CEO • Ann Bresnahan • William Dubord • David Flanagan • James Markos, Jr. • Robert Merrill • David Ott • Carl Soderberg 3
Slide 5: Camden National Corporation Board of Directors
Camden National Corporation Board of Directors • Larry Sterrs, Chair • Gregory Dufour, President/CEO • Ann Bresnahan • Craig Denekas • David Flanagan • Catherine Longley • David Ott • James Page, Ph.D. • Carl Soderberg 4
Slide 6: Senior Management Team
Senior Management Team • Gregory Dufour, President and Chief Executive Officer • Joanne Campbell, EVP - Risk Management Officer • Mac Hayden, EVP – Chief Credit Officer • Debbie Jordan, CPA, EVP – COO and CFO • Jennifer Mirabile, SVP – Director of Wealth Management • Tim Nightingale, EVP - Senior Lo
Slide 7: Meeting Minutes
¢€ en NATIONAL CORPORATION Meeting Minutes
Slide 8: Proposals
• Proposal 1: Election of Directors • Ann Bresnahan • Gregory Dufour • S. Catherine Longley • Carl Soderberg • Proposal 2: “Say On Pay” • Proposal 3: Ratification of Independent Registered Public Accounting Firm • RSM US LLP Proposals 7
Slide 9: Submission of Proxy Votes
¢€ en NATIONAL CORPORATION Submission of Proxy Votes
Slide 10: Financial Results for 2017 and First Quarter 2018
Financial Results for 2017 and First Quarter 2018 Debbie Jordan Executive Vice President, Chief Operating and Financial Officer 9
Slide 11: Forward Looking Statements
Forward Looking Statements This presentation contains certain statements that may be considered forward-looking statements under the Private Securities Litigation Reform Act of 1995 and other federal securities laws, including certain plans, exceptions, goals, projections, and statements, which are
Slide 12: 2017 Financial Performance
2017 Financial Performance • Loans increase 7% • Deposits increase 6% • Efficiency Ratio: 57.05% • Strong Adjusted Return on: • Assets - 1.07%(1) • Tangible Equity - 14.35%(1) 11 (1) This is a non-GAAP measure. Please refer to the Company’s 2017 Annual Report on Form 10-K. $22.8 $24.6 $21.0 $40.1 $2
Slide 13: 1st Quarter 2018 Financial Results
1st Quarter 2018 Financial Results 12 $10.1 $12.8 Q1 17 Q1 18 Net Income (in millions) Q1 2017 Q1 2018 Diluted Earnings Per Share 0.64$ 0.82$ Return on Average Assets 1.05% 1.28% Return on Average Tangible Equity (1) 14.37% 17.35% Non-Performing Assets to Total Assets 0.68% 0.47% (1) This is a non-G
Slide 14: Three Year Total Return
Three Year Total Return 13 Proxy Peer – Average of 20 publicly traded commercial and savings banks in the Northeast. Source: SNL Financial - Total Return includes stock appreciation and dividends from 4/1/15 to 3/31/18 27.43% 55.74% 57.75% 74.82% 80.10% 1 April 1, 2015 to March 31, 2018 SNL $1B to $
Slide 15: Voting Results
Voting Results Larry Sterrs Chair of the Board 14
Slide 16: Strategic Overview
Strategic Overview Greg Dufour President and Chief Executive Officer 15
Slide 17: Who we are
Who we are 16 • Largest bank headquartered in Northern New England • $4.1 billion in assets • 60 branches (Maine) and 3 loan offices (New Hampshire and Massachusetts) • Market cap over $700 million • Average daily share volume of 30,000 • Analyst Coverage • Piper Jaffrey (overweight) • KBW (market p
Slide 18: What we do
€ What we do Camden CORPORATION Pep 5 hay % personal “By Lending nding % 8. Residential “2, Business Banking a Lending 3 Treasury Personal Banking Management (eposits)
Slide 19: How we interact with customers
How we interact with customers 18 In person: 60 banking centers 2.8 million transactions 74 ATMs 1.4 million transactions Online: Web & Mobile Banking 85,000 customers Over the phone: Customer Assistance Center • 193,400 calls (24% after normal hours) • 26,400 emails • 3,300 chat sessions – in just
Slide 20: How we measure our experience
How we measure our experience • Actively survey our customers • Utilize Net Promoter Score (“NPS”) to measure the satisfaction and loyalty of our customers • Consistently monitor our customers based on their NPS category, method of transacting, geography and age demographics. NPS Category: Promoter:
Slide 21: High performing NPS
High performing NPS 20 61 63 0 25 50 75 100 Survey 1 Survey 2 Net Promoter Score High Performing Avg. 64 Finance Avg. 40
Slide 22: What we’ve heard
What we’ve heard 21 “Customer service with a smile...” “Your mobile app is also wicked convenient and useful.” “Love the online banking. Best that I’ve have used from several banks.” “My wife and I appreciate the personal service that ALL of your staff provides.” “The app is great. The ATM reimburse
Slide 23: CamdenCircle: Always listening. Continuously innovating.
CamdenCircle 22 Always listening. Continuously innovating.
Slide 24: Employee Engagement
Employee Engagement • Working with IBM Consulting, we conduct engagement surveys on an 18-month cycle • We follow up with focus group sessions and specific action plans in order to continually improve 23 More committed. Resulting in: • Better team performance • Higher service quality • Higher custom
Slide 25: High Performing Employee Engagement
High Performing Employee Engagement 24 70 76 78 0 25 50 75 100 2014 2016 2017 Employee Engagement Results IBM Finance Norm: 73 75th Percentile Norm: 78
Slide 26: What we heard
What we heard … 25 of employees would recommend Camden National as a great place to work (IBM Finance norm is 74%) of employees trust the executive leadership of Camden National (IBM Finance norm is 71%) of employees believe in our Core Values of employees would be happy with our products and servic
Slide 27: Social Responsibility
Social Responsibility 26 Hope@Home. Raising awareness and support for homelessness $250,000 given since its inception in 2015 Leaders & Luminaries. Recognizing board leadership as integral to the success of nonprofit organizations $107,000 given to date in recognition of 31 nonprofit board members V
Slide 28: Why Camden National?
Why Camden National? • Strong board governance; “low risk” ISS rating • Top tier employee engagement • Strong Net Promoter Scores by customers • A socially responsible community bank • Strong shareholder returns; • 80% total return vs. 56% proxy peer group average 27
Slide 29: Questions & Answers
amaen NATIONAL CORPORATION Question & Answers