Citizens Financial Group, Inc. · NYSE:CFG
Citizens Financial — Barclays Americas Select Franchise Conference 2020
16 slides from Citizens Financial's conference presentation, May 12, 2020
Slide 1: Barclays Americas Select Franchise Conference 2020
Barclays Americas Select Franchise Conference 2020 Bruce Van Saun Chief Executive Officer May 12, 2020 Exhibit 99.1
Slide 2: Forward-looking statements and use of key performance metrics and non-GAAP financial measures
Forward-looking statements and use of key performance metrics and non-GAAP financial measures Forward-Looking Statements. This document contains forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. Statements regarding potential future share repurchases
Slide 3: Investing for the future: Executive Summary
Investing for the future TOP 6 Program broadly on track; expected pre-tax run-rate benefits of ~$300 - $325 million by YE2021 Strategic revenue initiatives designed to add new capabilities also progressing Assessing new opportunities arising from current environment Continued BSO initiatives to recy
Slide 4: Helping SME customers through the Payment Protection Program
Helping SME customers through the Payment Protection Program Rapidly scaled from 25 to 1,500 colleagues at peak to underwrite & process loans Expeditiously deployed multiple Next Gen Technology capabilities (Agile operating model, APIs, Cloud, AI/robotics) to facilitate processing of PPP loans Built
Slide 5: Significantly strengthened reserves in 1Q20
Significantly strengthened reserves in 1Q20 Current ACL provides significant coverage of potential credit losses across a range of stressful scenarios Strong PPNR generation supports significant absorption of the remaining losses BHC modeling deemed more accurate given idiosyncratic factors not inco
Slide 6: Diversified and high-quality loan book
Diversified and high-quality loan book Company-run severely adverse stress loss rates(4) Loss rates in-line or better than peer average 800+ 740-799 680-739 640-679 <640 $60.9 $59.1 $56.9 $65.6 B- and lower B+ to B BB+ to BB- AAA+ to BBB- Granular and diverse Bond equivalent risk-ratings improved Yo
Slide 7: Capital and liquidity position remain strong
Capital and liquidity position remain strong Ample capital to support customers and maintain dividend CET1 ratio strong relative to required minimums and peers CET1 ratio estimated to trough within the 8.0-8.5% range based on Fed 2020 Company-run Severely Adverse Scenario Expect to remain well-capit
Slide 8: Building a stronger and more diversified business model
Building a stronger and more diversified business model Innovating for attractive growth Consistently expanding wealth platform Have taken mortgage to the next level á ~37 % Created innovative merchant finance partnership platform with exceptional customer experience Top-15 bank-owned mortgage platf
Slide 9: Multi-year investments have delivered greater diversification
Multi-year investments have delivered greater diversification $s in millions 7% CAGR $1,422 $1,877 $1,430 $1,528 $1,601 Underlying noninterest income(1,2) Investing in mortgage and wealth management Enhancing efficiency in mortgage through digitization; using COVID-19 lessons to reinvent mortgage pr
Slide 10: Update: TOP Program transformation initiatives
Update: TOP 6 Program transformation initiatives Redesign go-to-market operating model Empower cross-functional teams with clear strategy/mission Shorten cycles for product/tech changes Enable customer-focused, entrepreneurial approach Improve new product/services speed to market Advance next-gen IT
Slide 11: Update: Strategic revenue initiatives
Update: Strategic revenue initiatives Selected examples Strategic revenue initiatives designed to add new capabilities and customers and drive future top-line growth Expanding Citizens Access® Reinventing payment experience at point of sale Integrating digital offerings for small business customers
Slide 12: Looking forward
Looking forward Proudly supporting customers, communities, and colleagues Driving progress on strategic-initiatives to emerge well-positioned Delivering well for all stakeholders through challenging times Addressing forbearance and modification requests; monitoring customers closely Significant PPP
Slide 13: Appendix
Appendix Xx Citizens nancial Group,
Slide 14: Notes on Key Performance Metrics and Non-GAAP Financial Measures
Notes Notes on Key Performance Metrics and Non-GAAP Financial Measures See important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, at the beginning and end of this presentation for an explanation of our use of these metrics and non-GAAP financial measures and
Slide 15: Key performance metrics, Non-GAAP financial measures and reconciliations
Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data
Slide 16: 3* Citizens
3* Citizens Financial Group, Inc.”
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