Nordea Bank Abp · OMXHEX:NDA_FI
Nordea Bank Abp — Investor Day (2025)
10 slides from Nordea Bank Abp's investor day presentation, 2025
Slide 1: The preferred financial services partner for all SMEs in the Nordics
The preferred financial services partner for all SMEs in the Nordics Business Banking
Slide 2: Disclaimer
Disclaimer • Nordea and its businesses are exposed to various risks and uncertainties. • This presentation contains certain statements which are not historical facts, including, without limitation, statements communicating expectations regarding, among other things, the results of operations and the
Slide 3: Business Banking today
Business Banking today Leading market positions with distinctive Uniquely positioned in the Nordics pan-Nordic diversification Universal relationship model Trusted financial partner to 500k SMEs Geographically diversified business model • Comprehensive offering supporting broad financial needs of SM
Slide 4: Successful delivery of 2025 strategic objectives supports transition into next strategy period
Business Banking 2022–25 Successful delivery of 2025 strategic objectives supports transition into next strategy period Change since 2021 Award-winning Improved customer satisfaction relative to peers Up in all markets Create digital channels and the best omnichannel strengthened position Highest ap
Slide 5: Our vision and strategic priorities
Business Banking 2026–30 Our vision and strategic priorities The preferred financial services partner for all SMEs in the Nordics Growth Offering Scale Grow faster than Lead with best-in-class Deliver Nordic scale market in Sweden and payments, and digital benefits, leveraging Norway, and focus on o
Slide 6: Faster-than-market growth enabled via leading customer experience and scale
Business Banking 2026–30 Faster-than-market growth enabled via leading customer experience and scale Building blocks for 2030 performance – Targeting >15% return on allocated equity Income growth, 2025-30 1 2-3% CAGR 1 Grow faster than market 2025 Market momentum Faster-than-market growth 2030 Cost-
Slide 7: Growth: Accelerate profitable growth in targeted areas
Growth Accelerate profitable growth in targeted areas Win Sweden by strengthening position in transition advisory, attractive Win Sweden underpenetrated segments, and cross-Nordic SMEs and Grow Grow Norway through increased customer acquisition intensity, ~1–2pp Market share capture in lending Norwa
Slide 8: Winning relationships with tailored experiences and offerings
Offering Winning relationships with tailored experiences and offerings Upgrade Nordic cash management platform with embedded finance Leading capabilities Cash payment Build modern business card, accounts receivable and instant #1-2 management position offering payments capabilities Simplify financia
Slide 9: Scale: Seamless and efficient processes delivering smooth customer experience
Scale Seamless and efficient processes delivering smooth customer experience Deploy an AI-powered advisory tool system combining customer Data- and benchmarking and financial scenario tools to drive smarter engagement AI-driven +30% NCI per FTE increase frontline Support frontline with data-driven,
Slide 10: Business Banking 2030 targets
Business Banking 2030: The preferred financial services partner for all 2030 targets SMEs in the Nordics Become the champion of small businesses across the Nordics RoAE >15% Grow market share in Sweden and Norway and increase ancillary income through deeper customer relationships Use technology, dat