Royal Kpn Nv · EURONEXT:KPN

Royal Kpn Nv — KPN — Q2 2015 Earnings Presentation

63 slides from Royal Kpn Nv's earnings presentation, Jul 29, 2015

  1. Slide 1: Second Quarter 2015 Results

    Second Quarter 2015 Results 29 July 2015

  2. Slide 2: Safe harbor

    Safe harbor Non-GAAP measures and management estimates This financial report contains a number of non-GAAP figures, such as EBITDA and Free Cash Flow (‘FCF’). These non-GAAP figures should not be viewed as a substitute for KPN’s GAAP figures. KPN defines EBITDA as operating result before depreciatio

  3. Slide 3: Contents

    Contents 1 Highlights Eelco Blok 2 Operational and financial performance Jan Kees de Jager 3 Outlook and concluding remarks Eelco Blok 3

  4. Slide 4: Highlights Q2 '15

    Highlights Q2 ’15 Operating strategy yielding results, outlook 2015 strengthened Services & Innovation Operational Financial1 & Portfolio  Leading innovator in  Strong base growth  Adjusted revenues Q2 ’15: Dutch TV Consumer € 1,751m, -3.8% y-on-y  Entered into smart  +31k broadband net adds co

  5. Slide 5: Differentiating through innovative services

    Differentiating through innovative services Next phase TV roadmap: content aggregation through partnerships Strong innovation roadmap Differentiating on functionality and content Play. by KPN 2016 Entering into smart partnerships… Start-over TV Content 2015 aggregation …to provide access to 2014 ful

  6. Slide 6: Consistent value creation in Consumer Mobile

    Consistent value creation in Consumer Mobile New mobile data bundles and innovative services drive upsell Strong increase in video consumption… Terabytes Jan 2012 Jul 2015 Mobile video services …resulting in improved driving data usage bundle mix2 growth… ~1,125 ~470 Q2 ’14 Q2 ’15 Q2 ’14 Q2 ’15 <1GB

  7. Slide 7: Clear benefits from convergence

    Clear benefits from convergence Increasing number of services per household and decreasing churn Increasing number of Decreasing churn services per household ~3.70 ~16% ~1.50 ~12% 2.24 ~9% ~9% ~5% Fixed RGUs SIMs per fixed- Converged Fixed Postpaid Converged per customer mobile bundle customer custo

  8. Slide 8: Business market changing rapidly

    Business market changing rapidly Opportunities to retain value and stabilize revenues in medium-term Business revenue growth drivers Business Traditional Single play Network & IT Multi play New segment voice wireless services services total y-on-y adjusted revenue growth 77% 40% 0% -7.9% -19% -12% -

  9. Slide 9: Transforming the Business segment

    Transforming the Business segment Simplification to mitigate revenue pressure Transformation Progress To improve profitability by transforming fixed cost base ~5 to 6% Standardized Portfolio reduction on track y-on-y ~7 to 8% Other portfolio y-on-y ~35%1 Employee benefits Process simplification FTE

  10. Slide 10: Developing as best-in-class service provider

    Developing as best-in-class service provider NPS continues to improve across all segments NPS Consumer Residential1 NPS Consumer Mobile1 NPS Business1 8 5 -10 -4 +10 +12 +6 -5 -16 Q2 ’14 Q2 ’15 Q2 ’14 Q2 ’15 Q2 ’14 Q2 ’15 1 Source: TNS NIPO. Consumer Residential (all brands), Consumer Mobile (all br

  11. Slide 11: Increasing fiber penetration within fixed network

    Increasing fiber penetration within fixed network Copper speeds enhanced through FttC, vectoring and pair bonding Increasing FttC / FttH …driving coverage penetration… of 100Mbps SC FttC Copper FttH ~80% ~85% 57% 60% 47% 29% 35% FttC 24% FttH 23% 28% Q2 ’14 Q2 ’15 end Q2 ’14 Q2 ’15 end 2016 2016 Per

  12. Slide 12: Expanding superior 4G network

    Expanding superior 4G network Carrier aggregation driving strong increase in average speeds Utilization of full 1800MHz Driving strong increase in spectrum for carrier aggregation average 4G download speed ~75% 35.8Mbps Carrier 20.4Mbps aggregation end end Q2 ’14 Q2 ’15 10MHz Despite strong increase

  13. Slide 13: Building efficient and lean operating model

    Building efficient and lean operating model Standardizing and simplifying processes to drive efficiency gains Simplification program Redesigning customer journey on track Consumer segments Run-rate FTE ~60% of customer savings1 reductions2 processes reduced >€ 400m 2,000-2,500 end 2016 Reducing lead

  14. Slide 14: Strict cost discipline implemented

    Strict cost discipline implemented Further enhancing operational excellence Proactive procurement management Optimize IT / TI spend Reduce management layers Savings leading to additional FCF potential 2014 2015 2016 2017 14

  15. Slide 15: Contents

    Contents 1 Highlights Eelco Blok 2 Operational and financial performance Jan Kees de Jager 3 Outlook and concluding remarks Eelco Blok 15

  16. Slide 16: Continued base growth in Consumer Residential

    Continued base growth in Consumer Residential Increasing revenues per household through upsell strategy Successful Increasing triple Increasing ARPU upsell strategy play penetration per customer 64k 54% € 43 € 42 43k 47% 31k -7k Broadband IPTV Triple play ARPU net adds net adds Q2 ’14 Q2 ’15 Q2 ’14

  17. Slide 17: Inflection reached in Consumer Mobile

    Inflection reached in Consumer Mobile Continued strong customer intake driving service revenue growth Continued strong retail Derisking Driving service postpaid net adds ARPU profile revenue growth 70k 62% € 28 € 27 +3.1% 53k % committed ARPU 27% 76% 78% -11% Retail postpaid 4G Retail postpaid Servi

  18. Slide 18: Good multi play growth in Consumer

    Good multi play growth in Consumer Successful take-up driving customer loyalty and reducing churn Number of households with Mobile customers in fixed-mobile fixed-mobile bundle rising bundles continues to increase 891k 608k 399k 26% 285k 21% 10% 13% Q2 ’14 Q2 ’15 Q2 ’14 Q2 ’15 Retail postpaid custom

  19. Slide 19: Challenging environment in Business

    Challenging environment in Business Focus on growing multi play, cloud portfolio strengthened Challenging environment Growing new services Wireless Multi play 16k € 38 € 35 421k 220k 5k 19% 10% Wireless Wireless single Q2 ’14 Q2 ’15 net adds1 play ARPU2 Multi play seats Mobile customers in multi pla

  20. Slide 20: BASE Company operating in competitive market

    BASE Company1 operating in competitive market Adjusted EBITDA margin improving Service revenues Adjusted EBITDA margin 27.2% 21.9% -3.7% -3.9% Service revenue Q2 ’14 Q2 ’15 growth y-on-y Q2 ’14 Q2 ’15 New tariff plans introduced Data usage growth continuing to support customer intake 16k +80% ~430 7

  21. Slide 21: Improving financial results (continuing operations)

    Improving financial results…(continuing operations)1 …driven by strong operational performance €m Q2 ’15 Q2 ’14 y-on-y % Adjusted revenues 1,751 1,820 -3.8% Adjusted EBITDA 602 593 1.5% Net profit 160 352 -55% Capex 306 275 11% FCF 232 70 >100% 1 All figures based on continuing operations, unless st

  22. Slide 22: Revenue trend improving

    Revenue trend improving Stable Consumer revenues still offset by declining business market Adjusted revenues1 declined by 3.8% vs -7.4% in Q2 ’14 €m 20 1,820 2 3 0 65 1,751 29 Adj. Consumer Consumer Business NetCo & iBasis Other Adj. revenues Residential Mobile Other NL revenues Q2 ’14 Q2 ’15 The Ne

  23. Slide 23: Adjusted EBITDA stabilized

    Adjusted EBITDA stabilized1 Positive impact of cost savings offset revenue decline €m 9 3 1 1 602 593 9 11 8 26 43 Adj. Revenues SAC / SRC, Traffic Personnel Marke- IT/TI, Change in iBasis Other Adj. EBITDA COGS ting Housing, provisions EBITDA Other NL Q2 ’14 Q2 ’15 The Netherlands2 (€ +16m) Adjuste

  24. Slide 24: Adjusted EBITDA stabilized (cont'd)

    Adjusted EBITDA stabilized1 (cont’d) Positive contribution Consumer Mobile, Business remains challenging €m 31 16 1 602 593 8 1 30 Adj. EBITDA Consumer Consumer Business NetCo & iBasis Other Adj. EBITDA Q2 ’14 Residential Mobile Other NL Q2 ’15 The Netherlands (€ +16m) 1 All figures based on continu

  25. Slide 25: Simplification to drive down Capex The Netherlands

    Simplification to drive down Capex The Netherlands Investments in capacity and Simplification currently at higher level Capex The Netherlands H1 ’15 €m 636 Project Target Customer driven 134 IPTV and broadband base growth  ~80% FttC / FttH FttC / FttH roll-out Fixed access 274 penetration in 2016 R

  26. Slide 26: Improvement in free cash flow

    Improvement in free cash flow1 Free cash flow H1’15 higher y-on-y supported by lower interest paid €m 146 262 100 6 1 116 146 66 154 1 -206 20 FCF Reported Interest Taxes Change Change Other Capex Proceeds FCF excl TEFD FCF H1 ’14 EBITDA paid paid in in working from real dividend 2 TEFD H1 ’15 provi

  27. Slide 27: Solid financial position

    Solid financial position Telefónica Deutschland stake provides additional financial flexibility Lower net debt y-on-y Debt portfolio € bn  Gross debt € 1.0bn lower vs. Q1 ’15  Reducing interest payments by 11.8 ~€ 40m as of 2016 10.5 9.6  Average maturity senior bonds 8.6 Net 7.4 years 7.3 7.3 1.

  28. Slide 28: Contents

    Contents 1 Highlights Eelco Blok 2 Operational and financial performance Jan Kees de Jager 3 Outlook and concluding remarks Eelco Blok 28

  29. Slide 29: Outlook 2015 strengthened

    Outlook 2015 strengthened Strong operational performance and strict cost discipline supporting outlook Outlook continuing operations 2015 Shareholder remuneration  Adjusted EBITDA in line with 2014  Intended DPS of € 8.0ct in respect of 2015  Capex < € 1.3bn  € 3.0ct interim dividend, subject to

  30. Slide 30: Q&A

    Q&A 30

  31. Slide 31: Q2 2015 – Information Pack

    Q2 2015 – Information Pack For further information please contact KPN Investor Relations +31 70 44 60986 ir@kpn.com ir.kpn.com 31

  32. Slide 32: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 32

  33. Slide 33: KPN ADR program

    KPN ADR program KPN has a sponsored Level 1 ADR program ADR program Bloomberg ticker KKPNY Trading platform Over-the-counter (OTC) CUSIP 780641205 Ratio 1 ADR : 1 Ordinary Share Depositary bank Deutsche Bank Trust Company Americas Depositary bank contact Begonia Roberts +1 212 250 9100 (New York) AD

  34. Slide 34: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 34

  35. Slide 35: Group results Q2 '15 (continuing operations)

    Group results Q2 ’15 (continuing operations) (€ m) Q2 ’15 Q1 ’15 Q2 ’14 y-on-y % Revenues 1,741 1,758 1,835 -5.1% Adjusted revenues 1,751 1,758 1,820 -3.8% Operating expenses (excl. D&A) 1,173 1,182 805 46% EBITDA 568 576 1,030 -45% Adjusted EBITDA 602 595 593 1.5% Depreciation 274 273 292 -6.2% Amo

  36. Slide 36: Group results YTD '15 (continuing operations)

    Group results YTD ’15 (continuing operations) (€ m) YTD ’15 YTD ’14 y-on-y % Revenues 3,499 3,665 -4.5% Adjusted revenues 3,509 3,643 -3.7% Operating expenses (excl. D&A) 2,355 2,050 15% EBITDA 1,144 1,615 -29% Adjusted EBITDA 1,197 1,175 1.9% Depreciation 547 574 -4.7% Amortization 253 257 -1.6% Op

  37. Slide 37: Group cash flow Q2 '15 (continuing operations)

    Group cash flow Q2 ’15 (continuing operations) (€ m) Q2 ’15 Q2 ’14 y-on-y % EBITDA 568 1,030 -45% Interest paid/received -79 -123 -36% Tax paid/received -2 -15 -87% Change in provisions1 -9 -492 -98% Change in working capital1 -90 -51 76% Other movements (incl. TEFD dividend) 149 -4 n.m. Net cash fl

  38. Slide 38: Group cash flow YTD '15 (continuing operations)

    Group cash flow YTD ’15 (continuing operations) (€ m) YTD ’15 YTD ’14 y-on-y % EBITDA 1,144 1,615 -29% Interest paid/received -301 -455 -34% Tax paid/received -12 -13 -7.7% Change in provisions1 -10 -607 -98% Change in working capital1 -69 -169 -59% Other movements (incl. TEFD dividend) 149 -3 n.m.

  39. Slide 39: Financials by segment

    Financials by segment Consumer Residential Consumer Mobile 22.3% 22.0% 21.9% 20.9% 17.7% 14.4% 476 483 478 354 344 374 106 101 105 61 82 51 Q2 ’14 Q1 ’15 Q2 ’15 Q2 ’14 Q1 ’15 Q2 ’15 Business NetCo 21.0% 54.5% 57.4% 57.7% 18.7% 18.6% 727 680 662 560 547 544 305 314 314 153 127 123 Q2 ’14 Q1 ’15 Q2 ’1

  40. Slide 40: Financials by segment (cont'd)

    Financials by segment (cont’d) iBasis Belgium (discontinued operations) 2.2% 2.2% 2.6% 27.2% 21.9% 15.4%1 231 227 234 178 169 169 39 261 46 5 5 6 Q2 ’14 Q1 ’15 Q2 ’15 Q2 ’14 Q1 ’15 Q2 ’15 Adjusted revenues (€ m) Adjusted EBITDA (€ m) Adjusted EBITDA margin 1 Including € 12m site tax expense related

  41. Slide 41: Analysis of adjusted results Q2 '15

    Analysis of adjusted results Q2 ’15 Impact incidentals and restructuring costs on revenues & EBITDA Revenues (€ m) Q2 ’15 Q2 ’14 Revenue related provision Business -10 - Sale of fixed assets (hardware) Business - 5 Change in provision NetCo - 10 KPN Group -10 15 Of which discontinued operations - -

  42. Slide 42: Analysis of adjusted results YTD '15

    Analysis of adjusted results YTD ’15 Impact incidentals and restructuring costs on revenues & EBITDA Revenues (€ m) YTD ’15 YTD ’14 Revenue related provision Business -10 - Sale of fixed assets (hardware) Business - 5 Change in provision NetCo - 17 KPN Group -10 22 Of which discontinued operations -

  43. Slide 43: Restructuring costs

    Restructuring costs (€ m) Q2 ’15 Q2 ’14 YTD ’15 YTD ’14 Consumer Mobile - -1 -3 -1 Consumer Residential -1 -3 -2 -6 Business -25 -16 -32 -13 NetCo -5 -1 -8 -1 Other 3 -4 2 -3 The Netherlands -28 -25 -43 -24 iBasis - - - - Belgium (incl. discontinued operations) - -3 - -3 Other activities -7 -4 -11 -

  44. Slide 44: Dutch wireless disclosure

    Dutch wireless disclosure Service revenues (€ m) Q2 ’15 Q2 ’14 % YTD ’15 YTD ’14 % Consumer retail 296 283 4.6% 567 560 1.3% Business1 178 189 -5.8% 356 379 -6.1% Other2 42 46 -8.7% 79 86 -8.1% KPN The Netherlands 516 518 -0.4% 1,002 1,025 -2.2% SAC/SRC per subscriber (€) Q2 ’15 Q2 ’14 % Consumer re

  45. Slide 45: Tax

    Tax P&L Cash flow Regions (€ m) Q2 ’15 Q2 ’14 Q2 ’15 Q2 ’14 The Netherlands -25 -93 -1 -14 Belgium -2 -1 - - Other -3 - -1 -1 Total reported tax -30 -94 -2 -15 Of which discontinued operations -2 -1 - - Reported tax continuing operations -28 -93 -2 -15 Effective tax rate continuing operations 14.9%

  46. Slide 46: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 46

  47. Slide 47: Consumer Residential

    Consumer Residential Broadband IPTV 40% 40% 40% 27% 28% 25% 35 31 77 64 43 -7 Q2 ’14 Q1 ’15 Q2 ’15 Q2 ’14 Q1 ’15 Q2 ’15 Net adds (k) Broadband market share1 Net adds (k) TV market share1,2 RGUs and ARPU per customer 2.12 2.22 2.24 42 44 43 Q2 ’14 Q1 ’15 Q2 ’15 ARPU per customer (€ ) RGUs per custome

  48. Slide 48: Consumer Mobile

    Consumer Mobile Postpaid net adds Retail postpaid ARPU € 59 70 28 27 53 26 % committed ARPU -12 -2 ~83% -24 ~76% ~78% Q2 ’14 Q1 ’15 Q2 ’15 Retail (k) Wholesale (k) Q2 ’14 Q1 ’15 Q2 ’15 Service revenues Committed ARPU breakdown 42% 42% 44% 6% 6% 6% Incoming (MTA) 323 303 333 3.1% 5% 8% 10% Above bund

  49. Slide 49: Business

    Business Wireless services Wireless service revenues 1,787 1,792 €m 1,710 -5.8% y-on-y 38 34 35 189 178 178 % committed 70% 81% 84% single play ARPU Q2 ’14 Q1 ’15 Q2 ’15 Q2 ’14 Q1 ’15 Q2 ’15 Wireless single play ARPU (€)1 Wireless service revenues (€ m)3 Wireless customers (k)2 Voice & Internet wire

  50. Slide 50: Belgium (discontinued operations)

    Belgium (discontinued operations) Net adds ARPU 3.2 3.3 3.2 31 31 31 16 0 7 -3 -41 9 8 8 -195 Q2 ’14 Q1 ’15 Q2 ’15 Q2 ’14 Q1 ’15 Q2 ’15 Postpaid (k) Prepaid (k) Postpaid (€) Prepaid (€) Customers (m) Service revenues ~21% ~21% ~21% 155 149 149 Q2 ’14 Q1 ’15 Q2 ’15 Service revenues (€ m) Service reve

  51. Slide 51: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 51

  52. Slide 52: Debt summary

    Debt summary1 (€ bn) Q2 ’15 Q1 ’15 % Eurobonds 6.67 7.67 -13% Global bonds 0.76 0.76 n.m. Hybrid bonds 2.03 2.03 n.m. Financial leases and other loans 0.13 0.13 n.m. Nominal debt 9.59 10.59 -9.4% Equity credit hybrid bonds -1.01 -1.01 n.m. Cash collateral on derivatives 0.04 0.00 n.m. Adjustments to

  53. Slide 53: Debt portfolio

    Debt portfolio Breakdown of € 9.6bn nominal debt1 including hybrid bonds Breakdown nominal debt1 (total € 9.6bn) Nominal debt by currency Other 1% GBP2 Hybrid bonds Eurobonds EUR 22% 21% 70% 65% Global bonds USD2 8% 13% Bond redemption profile Fixed vs. floating interest 1.1 1.2 1.0 0.8 0.8 0.9 0.9

  54. Slide 54: Treatment of hybrid bonds

    Treatment of hybrid bonds KPN & Credit rating agencies IFRS  Each tranche of the hybrid bonds is  EUR tranche is a perpetual, recognized as 50% equity and 50% accounted for as equity debt by the rating agencies  Coupon payments treated as equity distribution, hence not expensed through  Definiti

  55. Slide 55: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 55

  56. Slide 56: Regulation

    Regulation MTA rates across the Group The Netherlands  ACM decision to base MTA rates on ‘pure BULRIC’ of € 1.019 cent per minute as of 1 September 2013 is under appeal (Court announced prejudicial questions to European Court of Justice)  Dutch Court suspended ACM decision and mandated interim rat

  57. Slide 57: Unbundling tariffs

    Unbundling tariffs Unbundling in copper network Category Monthly tariff MDF Node SDF Line sharing (LLU) € 0.11 per line colocation KPN / Telco Fully unbundled (LLU) € 7.87 per line ~28,000 1,350 Street cabinets local exchanges MDF colocation € 956.45 footprint per year € 5.32 per line shared Wholesa

  58. Slide 58: Spectrum in The Netherlands

    Spectrum in The Netherlands Current status 800MHz Tele2 VOD KPN 2*30 (Paired) 2*10 2*10 2*10 900MHz VOD KPN T-Mob 2*35 (Paired) 2*10 2*10 2*15 1.8GHz KPN VOD T-Mob 2*70 (Paired) 2*20 2*20 2*30 1.9GHz T-Mob KPN VOD T-Mob 1*35 (Unpaired) 10 5 5.4 14.6 2.1GHz VOD KPN T-Mob KPN VOD T-Mob 2*59.4 (Paired)

  59. Slide 59: Spectrum in Belgium

    Spectrum in Belgium Current status 800MHz BASE Proximus Mobistar 2*30 (Paired) 2*10 2*10 2*10 900MHz1 BASE Proximus Mobistar 2*34 (Paired) 2*10 2*12 2*12 1.8GHz2 BASE Proximus Mobistar 2*74.4 (Paired) 2*24.8 2*24.8 2*24.8 2.1GHz Proximus BASE Mobistar 2*44.6 (Paired) 2*15 2*14.8 2*14.8 2.1GHz BASE M

  60. Slide 60: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 60

  61. Slide 61: Infrastructure

    Infrastructure Fixed network ahead of customer demand Download speed ahead of demand Next round of upgrades Download Active in speed network Download speed1 >40Mbps 2014 2015 2016 ~75% ~85% ~90% CO VDSL2 50Mbps   VDSL2 pair bonding 100Mbps ~50% ~70% ~85% CO 100Mbps ≥200Mbps ~27% ~55% ~70% SC Vecto

  62. Slide 62: Contents

    Contents 1 KPN ADR program 2 Group results analysis 3 Group KPI overview 4 Debt overview 5 Regulation & Spectrum 6 Fixed infrastructure 7 Telefónica Deutschland stake 62

  63. Slide 63: Telefónica Deutschland stake

    Telefónica Deutschland stake Accounting treatment Balance sheet  Stake will be included as financial asset1  Fair value of KPN’s stake will be based on Telefónica Deutschland’s share price and adjusted quarterly  Fair value movements will be recorded in other comprehensive income  Significant or

KPN — Q2 2015 Earnings Presentation on 6ix