Upland Software, Inc. · NASDAQ:UPLD
Upland Software — Needham Emerging Technology Conference 2018
32 slides from Upland Software's conference presentation, May 15, 2018
Slide 1: Needham Emerging Technology Conference
Needham Emerging Technology Conference May 2018
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes “forward-looking statements,” which are subject to substantial risks, uncertainties and assumptions, subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Accordingly, you should not place undue reliance on the
Slide 3: Upland Software at a Glance
Upland Software at a Glance Enterprise Work Management Cloud Software Started 2012 PROJECT & IT WORKFLOW DIGITAL MANAGEMENT AUTOMATION ENGAGEMENT Headquarters Austin, TX UPLD (1) (3) ★ $138MM 60% 35% (2) Revenue Revenue Growth Adj. EBITDA Acquisitive Growth Platform Company (4) 4,000+ $18.6B Acquisi
Slide 4: Reasons to Own UPLD
11 Reasons to Own UPLD 1 Acquisitive Growth Platform Company with large, accretive consolidation opportunity 2 Differentiated, scalable customer-focused operating model 3 High recurring revenue 4 High Adjusted EBITDA margins 5 Low capital intensity 6 Tax efficient vehicle 7 High Adjusted FCF convers
Slide 5: Annual Revenue Growth Trend
Annual Revenue Growth Trend Annual Revenue ($ in millions) $138 ProForma(4) $134.7 Total 5 Growth Drivers Recurring(3) $98.0 $121.4 • 93%(2) Net Dollar Retention Rate $74.8 $69.9 $85.5 • Acquire cloud-based EWM $64.6 applications and restructure $65.6 $57.2 them for improved profitability $41.2 $48.
Slide 6: Quarterly Adjusted EBITDA Trend
Quarterly Adjusted EBITDA Trend Adjusted EBITDA ($ in millions) $12.0 $10.8 $9.7 Robust, Consistent $8.3 Margin Expansion $6.8 • Driven by UplandOne $5.5 operating platform $4.3 and scale efficiencies $3.6 $2.8 • 40% Adjusted EBITDA(1) $1.8 $2.0 long term margin target $1.1 $0.8 $0.5 1Q'15 2Q'15 3Q'
Slide 7: Recent Developments
Recent Developments RECORD Q1 ROBUST PRODUCT 53% Q1 RR Growth ACQUISITION INNOVATIONS • Upland knowledge-enabled PSA 34% Q1 Adj. EBITDA(1) 40% Adj. EBITDA(1) long- CAPITAL combined solution • Upland Analytics initiative with term target ITFM solution $258MM Credit facility • Upland Workflow Automati
Slide 8: Management Team
Management Team Founder, Chairman and CEO +Chairman and CEO Perficient, Inc. (NASDAQ: PRFT) (1999-2009) + Grew business from eight to 1200 employees, startup to $250 million in revenues + Completed seventeen acquisitions + Created $500+ million market cap on total net equity investment ~$10 million
Slide 9: We Provide Enterprise Work Management Cloud Solutions that Empower Teams
We Provide Enterprise Work Management Cloud Solutions that Empower Teams To compete knowledge workers need to act on information and collaborate with team members in real time — anytime, anywhere and from any device. 9 Company Confidential ©2018 Upland Software, Inc.
Slide 10: Enterprise Work Management: Overview
Enterprise Work Management: Overview Award-winning cloud solutions that address specific business needs and deliver powerful results – not bloated suites or costly on-premise software. Project and IT Workflow Digital Management Automation Engagement Manage your organization’s Optimize, automate and
Slide 11: Enterprise Work Management: Brands
Enterprise Work Management: Brands Project and IT Workflow Digital Management Automation Engagement Tenrox FileBound Mobile Messaging Eclipse PPM AccuRoute Clickability PowerSteering Ultriva LeadLander ComSci Qvidian RightAnswers InterFAX (Customer Service) RightAnswers (IT Support) 11 Company Confi
Slide 12: Enterprise Work Management: Solutions
Enterprise Work Management: Solutions Project and IT Workflow Digital Management Automation Engagement Lean Six Sigma/Process Excellence Enterprise Content Management Application-to-Person Mobile Project & Portfolio Management Accounts Payable/Receivable Automation Messaging Professional Services Au
Slide 13: Total Addressable Market $18.6B
Total Addressable Market $18.6B Workflow Automation $3.5B Workflow PPM Automation $2.0B $3.5B Web Content PSA Project and IT $6.7B Management Management $3.4B $11.4B Digital Engagement ITFM $2.7B $3.7B A2P SMS $0.3B Sources: Magic Quadrant for Cloud-Based IT Project and Portfolio Management Services
Slide 14: Our Customers
Our Customers FINANCIAL SERVICES TECHNOLOGY GOVERNMENT, NON-PROFIT, EDUCATION HEALTHCARE MANUFACTURING, INDUSTRIAL MEDIA CONSUMER CORPORATE SERVICES 14 Company Confidential ©2018 Upland Software, Inc.
Slide 15: Why Customers Choose Upland
Why Customers Choose Upland Award-Winning Cloud Products You get the award-winning cloud solution that’s purpose-built for your business need, not bloated suites or costly on-premise software. We make your best-of-breed strategy a reality. Customer Success Commitment At Upland, customer success mean
Slide 16: One Unified Operating Platform sets the foundation for customer success
One Unified Operating Platform sets the foundation for customer success 100% Customer Success High-Touch Customer Expert Professional Success Program Services Loyalty EBITDA ↑ Renewal Expansion Quality-Focused 24x7 R&D Global Support Cross-Sell Referral Customer-Driven Enterprise Cloud Platform Inno
Slide 17: Upland Product Experience Architecture
Upland Product Experience Architecture Project & IT Workflow Automation Digital Engagement Management Single Sign On (SSO) Common UI/UX Mobile Upland Integration Upland Platform Analytics Enterprise Cloud Platform Key Third-Party Applications 17 Company Confidential ©2018 Upland Software, Inc.
Slide 18: Sales and Marketing
Sales and Marketing High-touch low-cost demand engine targets installed base. Customer Success teams focus on renewals, expansion, Premier Success Plans, cross-sell, and NPS improvements. ADVOCATES Customer Success CUSTOMERS Executive Outreach Customer Success 4,000+ Renewals Customers Marketing 450
Slide 19: M&A Strategy
M&A Strategy We are building on our market leadership by acquiring built-for-purpose products that extend our depth, breadth and scale. What We Look For + Add $25MM+ revenues per year through accretive acquisitions that build out our 3 product families Financial Profile Revenues in the $5-$25 Millio
Slide 20: Upland Software at a Glance
Upland Software at a Glance Enterprise Work Management Cloud Software Started 2012 PROJECT & IT WORKFLOW DIGITAL MANAGEMENT AUTOMATION ENGAGEMENT Headquarters Austin, TX UPLD (1) (3) ★ $138MM 60% 35% (2) Revenue Revenue Growth Adj. EBITDA Acquisitive Growth Platform Company (4) 4,000+ $18.6B Acquisi
Slide 21: Appendix
upland Appendix
Slide 22: 100% Customer Success Commitment
100% Customer Success Commitment 22 Company Confidential ©2018 Upland Software, Inc.
Slide 23: Upland Development Platform
Upland Development Platform Upland Product Experience Architecture Customer Product Feedback Delivered Product Product Roadmap Management Development Platform Code Automated Automated Automated Automated Knowledge Bug & Issue Source Code Quality Automated Unit Tests Functional QA Production Reposito
Slide 24: Cloud Hosting Strategy: Datacenters
Cloud Hosting Strategy 25 + All hosting to AWS by 2018 22 + Benefits include simplicity, 20 security, compliance, geo- expansion, utilization variability 15 14 and headroom, performance, market credibility Datacenters + Enables seamless and rapid 10 onboarding of new acquisitions 4 + Saves $1MM+ per
Slide 25: Operating Targets (as a % of Revenue)
Operating Targets (as a % of Revenue) Excludes Depreciation & Amortization and Stock-based compensation 3Q’16 4Q’16 1Q’17 2Q’17 3Q’17 4Q’17 1Q’18 2Q’18(3) 2018(4) Target Model Revenue 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Non-GAAP Gross Margin(1) 70% 70% 72% 72% 71% 72% 73% 75% Research
Slide 26: Adjusted EBITDA Reconciliation to Net Loss
Adjusted EBITDA Reconciliation to Net Loss We define Adjusted EBITDA as net loss, calculated in accordance with GAAP, plus depreciation and amortization expense, interest expense, net, other expense (income), net, loss on debt extinguishment, provision for income taxes, stock-based compensation expe
Slide 27: Acquisitions
Acquisitions Project and IT Workflow Digital Management Automation Engagement FEB 2012 PowerSteering MAY 2013 Program & Portfolio FileBound DEC 2013 Management Document & Workflow Automation Clickability Web Content Management FEB 2012 NOV 2015 Tenrox Ultriva DEC 2014 Professional Services Supply Ch
Slide 28: Project & IT Management
Project & IT Management Upland’s Project & IT Management product family enables you to manage your organization’s projects, knowledge, professional workforce, and IT costs. Key Product Solution Who It Helps and How Primary Industries Why We Win Competitors • Use-case specific Helps business leaders
Slide 29: Project & IT Management
Project & IT Management Upland’s Project & IT Management product family enables you to manage your organization’s projects, knowledge, professional workforce, and IT costs. Key Product Solution Who It Helps and How Primary Industries Why We Win Competitors Provides IT support teams with a centralize
Slide 30: Workflow Automation
Workflow Automation Upland’s Workflow Automation product family enables you to streamline, optimize, automate and secure document-intensive business processes across your enterprise and supply chain. Product Solution Who It Helps and How Primary Industries Key Competitors Why We Win Provides IT and
Slide 31: Workflow Automation
Workflow Automation Upland’s Workflow Automation product family enables you to streamline, optimize, automate and secure document-intensive business processes across your enterprise and supply chain. Product Solution Who It Helps and How Primary Industries Key Competitors Why We Win Provides sales a
Slide 32: Digital Engagement
Digital Engagement Upland’s Digital Engagement product family enables you to effectively engage with your customers, prospects, and community via the web and mobile technologies. Product Solution Who It Helps and How Primary Industries Key Competitors Why We Win Gives marketing teams and content • C
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