Slide 1: The Answers Platform Investor Presentation
The Answers Platform Investor Presentation December 2022
Slide 2: Legal Disclosures
Legal Disclosures This presentation includes forward-looking statements. All statements other than statements of historical fact contained in this presentation are forward-looking statements, including statements regarding future results of the operations and financial position of Yext, Inc. (“Yext”
Slide 3: Answers Platform, Solutions, Fall '22 Release, Financial Outlook
Answers Platform Solutions Fall '22 Release Financial Outlook
Slide 4: The Problem
The Problem Across the digital ecosystem, people ask questions about businesses every day Phone Calls Live Chat Mobile SMS Social Apps Media Chatbots Directories ? In-Store AR/VR Reviews Connected Devices Email Video Calls Voice Search Assistants Engines Websites Customer Maps Portals Blogs
Slide 5: Answering these questions is hard for any business
Answering these questions is hard for any business ?! Systems of Record Enterprise Applications Digital Experience CMS MDM DAM PIM POS CRM CDP KB ECM ERP
Slide 6: Yext collects and organizes information for businesses
Yext collects and organizes information for businesses, then delivers answers through a seamless digital experience Collect Organize Deliver Information from across the enterprise Content into a knowledge graph Relevant, actionable answers — everywhere Search Engines Social Media Websites Mobile App
Slide 7: The Answers Platform
The Answers Platform An API-first, composable approach to building digital experiences : RE TU UC TR AS FR Listings Pages IN g RM nin FO ar AT Le PL ine ach M ry & to AI ec p Di r ion s Ap i ss rm Pe N & CD Reviews Search s, Knowledge ole s & ,R n Graph er s gio Us Re e g nc r vin plia Se m al Co l
Slide 8: We've been building the Answers Platform since 2006
We've been building the Answers Platform since 2006 Connectors Search App Directory Reviews Pages Analytics Listings Location Manager Knowledge Graph* 2006 2008 2014 2016 2017 2018 2021 2022 *2018 Location Manager becomes Knowledge Graph
Slide 9: The Answers Platform: Perfect Answers Everywhere
The Answers Platform Perfect Answers Everywhere
Slide 10: Answers Platform Solutions Fall '22 Release Financial Outlook
Answers Platform Solutions Fall '22 Release Financial Outlook
Slide 11: Flexible, pre-packaged solutions for every business need
Flexible, pre-packaged solutions for every business need Marketing Support Commerce More Lower Higher Conversions Costs CLTV 70% of consumers are 64% of consumers prefer 75% of consumers are more willing to spend more with to resolve their issues likely to stay loyal to a brand a brand that delivers
Slide 12: Marketing Solutions
Marketing Solutions Reputation Location Listings Location Pages Site Search Management 3rd-party listings on over Landing pages built for A centralized dashboard AI-powered search for 200 global publishers conversion and scale for customer feedback websites and apps
Slide 13: Support Solutions
Support Solutions Case Form Agent Help Site Search Deflection Desktop Search AI-powered search Recommended content to AI-powered search for for company help sites prevent case submissions internal help agent portals
Slide 14: Commerce Solutions
Commerce Solutions eCommerce Guided Buying Landing Pages Where to Buy Search Flow Product locator that helps AI-powered Product Finder Landing pages built for AI-powered product discovery customers find products in- Quizzes that recommend conversion and scale suite for eCommerce stores store and onl
Slide 15: Extensible Product Set
The Answers Platform Perfect Answers Everywhere Extensible Product Set
Slide 16: Answers Platform Solutions Fall '22 Release Financial Outlook
Answers Platform Solutions Fall '22 Release Financial Outlook
Slide 17: New in the Fall '22 Release
New in the Fall ‘22 Release Listings Verifier Point-in-time Backups Yext Listings customers can measure listings accuracy in Yext Pages customers can view and deploy previous Report Builder and view field-by-field comparisons. versions of Pages from any time in the past. Data Connectors Equinox Algo
Slide 18: New Integrations added with the Fall '22 Release
New Integrations added with the Fall ‘22 Release Publishers Connector Source Apps Salesforce Drupal Document, Twitter American Express Google Business Profile WooCommerce Reviews Video & Image Google Business Profile Instagram Tandarts.nl Hubspot Storyblok Entity Connectors And More…
Slide 19: The industry's largest network of direct integrations
The industry's largest network of direct integrations Connectors Apps Publishers Quickly add content to the knowledge graph Seamlessly integrate with existing tech stacks Sync data to a global network of 200+ publishers and more and more and more
Slide 20: Continuous Product Innovation
The Answers Platform Perfect Answers Everywhere Extensible Product Set Continuous Product Innovation
Slide 21: Answers Platform Solutions Fall '22 Release Financial Outlook
Answers Platform Solutions Fall '22 Release Financial Outlook Q4 FY23
Slide 22: Q4 FY23 Outlook
Q4 FY23 Outlook Projected Q4 FY23* Revenue Range ($ millions) $100.0 to $101.0 Non-GAAP Net Income Per Share $0.02 to $0.03 Weighted-average basic shares outstanding (millions) 123.2 *As of Nov 30, 2022
Slide 23: Full Year '23 Outlook
Full Year ‘23 Outlook Projected FY23* Revenue Range** ($ millions) $399.0 to $400.0 Non-GAAP Net Loss Per Share $0.05 to $0.04 Weighted-average basic shares outstanding (millions) 125.5 *As of Nov 30, 2022 **FY23 revenue guidance includes an estimated negative impact of $8.7 million to reflect forei
Slide 24: Appendix
Appendix
Slide 25: Balance Sheet
Balance Sheet October 31, 2022 January 31, 2022 Assets Current assets: Cash and cash equivalents $ 162,268 $ 261,210 Accounts receivable, net of allowances of $995 and $2,042, respectively 68,027 101,607 Prepaid expenses and other current assets 14,887 13,538 Costs to obtain revenue contracts, curre
Slide 26: Balance Sheet
Balance Sheet October 31, 2022 January 31, 2022 Liabilities and stockholders’ equity Current liabilities: Accounts payable, accrued expenses and other current liabilities $ 48,252 $ 48,432 Unearned revenue, current 153,267 223,427 Operating lease liabilities, current 17,847 18,845 Total current liab
Slide 27: Income Statement
Income Statement (In thousands, except share and per share data) (Unaudited) Three months ended October 31, Nine months ended October 31, 2022 2021 2022 2021 Revenue $ 99,280 $ 99,529 $ 298,951 $ 289,645 Cost of revenue 25,663 25,255 77,473 73,724 Gross profit 73,617 74,274 221,478 215,921 Operating
Slide 28: Cash Flow Statement
Cash Flow Statement Nine months ended October 31, 2022 2021 Operating activities: Net loss $ (58,140) $ (70,149) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation and amortization expense 13,098 12,490 Bad debt expense 381 826 Stock-based compensation expense 4
Slide 29: Cash Flow Statement
Cash Flow Statement Nine months ended October 31, 2022 2021 Investing activities: Capital expenditures $ (5,400) $ (12,333) Net cash used in investing activities (5,400) (12,333) Financing activities: Proceeds from exercise of stock options 561 15,869 Repurchase of common stock (68,695) — Payments f
Slide 30: Supplemental Information
Supplemental Information October 31, Variance 2022 2021 Dollars Percent Annual Recurring Revenue Direct Customers $ 317,280 $ 308,197 $ 9,083 3 % Third-Party Reseller Customers 72,258 78,457 (6,199) (8) % Total Annual Recurring Revenue $ 389,538 $ 386,654 $ 2,884 1 % Oct. 31, 2022 Jul. 31, 2022 Apr.
Slide 31: Non-GAAP Reconciliation
Non-GAAP Reconciliation Three months ended October 31, 2022 Stock-Based Compensation Costs and expenses GAAP Expense Non-GAAP Cost of revenue $ 25,663 $ (1,176) $ 24,487 Sales and marketing $ 49,360 $ (5,432) $ 43,928 Research and development $ 17,649 $ (3,946) $ 13,703 General and administrative $
Slide 32: Non-GAAP Reconciliation
Non-GAAP Reconciliation Nine months ended October 31, 2022 Stock-Based Compensation Costs and expenses GAAP Expense Non-GAAP Cost of revenue $ 77,473 $ (3,899) $ 73,574 Sales and marketing $ 164,244 $ (17,957) $ 146,287 Research and development $ 53,770 $ (12,668) $ 41,102 General and administrative
Slide 33: Non-GAAP Reconciliation
Non-GAAP Reconciliation Three months ended October 31, Nine months ended October 31, 2022 2021 2022 2021 Gross profit GAAP gross profit $ 73,617 $ 74,274 $ 221,478 $ 215,921 Plus: Stock-based compensation expense 1,176 1,840 3,899 5,597 Non-GAAP gross profit $ 74,793 $ 76,114 $ 225,377 $ 221,518 Ope
Slide 34: Non-GAAP Reconciliation
Non-GAAP Reconciliation Three months ended October 31, 2022 2021 GAAP net loss $ (12,310) $ (24,926) Plus: Stock-based compensation expense 14,822 19,455 Non-GAAP net income (loss) $2,512 $ (5,471) GAAP net loss per share attributable to common stockholders, basic and diluted $ (0.10) $ (0.19) Stock
Slide 35: Non-GAAP Reconciliation
Non-GAAP Reconciliation Three months ended October 31, Constant Currency Revenue 2022 2021 Growth Rates Revenue (GAAP) $ 99,280 $ 99,529 — % Effects of foreign currency rate fluctuations 3,738 Revenue on a constant currency basis (Non-GAAP) $ 103,018 4 % Nine months ended October 31, 2022 2021 Growt
Slide 36: Non-GAAP Measurements
Non-GAAP Measurements In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this presentation and the accompanying tables include non-GAAP cost of revenue, non-GAAP gross profit, non-GAAP operating expenses (sales and marketing
Slide 37: Operating Metrics
Operating Metrics This presentation also includes certain operating metrics that we believe are useful in providing additional information in assessing the overall performance of our business. Annual recurring revenue, or ARR, for Direct customers is defined as the annualized recurring amount of all
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