Ehealth, Inc. · NASDAQ:EHTH
Ehealth — Q1 2025 Earnings Presentation
16 slides from Ehealth's earnings presentation, May 7, 2025
Slide 1: Q1 2025 Financial Results
Q1 2025 Financial Results ©2025 eHealthInsurance Services, Inc. 1
Slide 2: Safe Harbor Statement
Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements in this
Slide 3: Q1 2025 Earnings Highlights
Q1 2025 Earnings Highlights eHealth delivered significant revenue and profitability growth year-over-year driven by strong Medicare volumes accompanied by enrollment margin expansion Q1 2025 total Medicare submissions(1) across our core agency and carrier-dedicated Amplify platforms grew 22% compa
Slide 4: Strong Q1 2025 Total Revenue Growth Accompanied by Significant Improvement in Profitability Metrics
Strong Q1 2025 Total Revenue Growth Accompanied by Significant Improvement in Profitability Metrics Q1 2025 revenue Revenue ($, MM) GAAP Net Income (Loss) ($, MM) growth was driven $2.0 by strong Medicare $113.1 submissions and 22% higher positive net $93.0 adjustment (tail) revenue YoY. ($17.0) Imp
Slide 5: Q1 2025 Medicare Segment Performance
Q1 2025 Medicare Segment Performance Medicare segment Medicare Segment Gross Profit ($, MM) (1) Medicare Segment Revenue ($, MM) generated 26% YoY $103.7 $35.7 revenue growth $82.4 26% 62% while improving $22.0 profitability. This was driven by a 22% YoY growth in Q1-FY24 Q1-FY25 Q1-FY24 Q1-FY25 Med
Slide 6: Total Cash Collected by Revenue Type ($, MM)
Total Cash Collected by Revenue Type ($, MM) Q1 2025 total cash collections of $205.9 million grew 14% on a year-over-year basis, reflecting strong Medicare enrollments, increased commission payments, and an increase in non-commission revenue. $23.9 $19.8 $28.6 $182.0 $160.7 $1.9 $3.5 $89.8 $72.0 $6
Slide 7: Trailing 12-Month Profitability and Cash Flows
Trailing 12-Month Profitability and Cash Flows Following the implementation of our Business Transformation in 2022, eHealth has driven consistent improvements in earnings and cash flow. Cash flow for the trailing twelve months (“TTM”) ended March 31, 2025 reflects our investment in growth and market
Slide 8: Digital Capabilities are among Top Differentiators of eHealth Platform
Digital Capabilities are among Top Differentiators of eHealth Platform Consumers are increasingly expecting online comparison-shopping experience. eHealth’s omni- channel platform is driving increases in online unassisted and hybrid online-assisted enrollments. % of Total MA Applications Submitted O
Slide 9: We Continue to Invest in Technology Leadership
We Continue to Invest in Technology Leadership • In April, eHealth launched a pilot using artificial intelligence to help streamline and improve how consumers comparison shop for health plans • AI-based voice agents are now handling some incoming calls to eHealth, with the goal of supplementing our
Slide 10: FY25 Strategic Objectives
FY25 Strategic Objectives 1. Continue to grow our distinct consumer brand across all direct marketing channels and beyond our Medicare Advantage products. 2. Evolve and optimize consumer-centric retention efforts from policy submission to effectuation and through subsequent renewals with a goal to i
Slide 11: FY25 Guidance
FY25 Guidance Guidance includes the expected impact of positive net adjustment revenue, which has been updated to be in the range of $11 to $20 million to reflect the Q1 2025 positive net adjustment revenue, compared to the previous range of $0 to $20 million. 2025 Full Year Guidance Guidance Rang
Slide 12: Appendix
Appendix ©2025 eHealthInsurance Services, Inc. 12
Slide 13: Definitions
Definitions Submissions describe applications that are submitted by individuals online through our eHealth platform or completed with the assistance of our benefit advisors where the individual provides authorization to the benefit advisor to submit the application to the insurance carrier partner.
Slide 14: Reconciliation of GAAP to Non-GAAP Financial Measures
Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to slide 13 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 14
Slide 15: Reconciliation of GAAP to Non-GAAP Financial Measures
Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to slide 13 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 15
Slide 16: Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA
Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA (1) Refer to slide 13 for definitions of our non-GAAP financial measures. ©2025 eHealthInsurance Services, Inc. 16