Carmax Inc · NYSE:KMX
Carmax — Investor Day (January 2017)
30 slides from Carmax's investor day presentation, Jan 12, 2017
Slide 1: Welcome
Welcome
Slide 2: Katharine Kenny, VP, Investor Relations
Katharine Kenny VP, Investor Relations
Slide 3: Forward-Looking Statements
Forward-Looking Statements This presentation contains forward-looking statements, which are subject to risks and uncertainties. Additional discussion of factors that could cause actual results to differ materially from management’s projections and estimates is contained in the CarMax, Inc. SEC filin
Slide 4: Bill Nash, President & CEO
Bill Nash President & CEO
Slide 5: Car crash
Car crash EXECUTIVE to be of the country. Which will happen, nd to take calculated Sharp figures, when the chain reac 1 can’t criticize Circuit cs 800 outlets—now there are s g CarMax rd Sharp for coming up _ But what began as an intriguing _ in the dust with s. “We with one of the stranger line-ext
Slide 6: CarMax Successes
CarMax Successes 6.5 million total retail used vehicles 4.0 million total wholesale vehicles 25.5 million total appraisals completed Top 10 used car loan originator FORTUNE 100 Best Companies to Work For® 12 years in a row
Slide 7: What's Possible
- fi y bs i \ WHATS-POSSIBLE
Slide 8: Clear and simple car buying and selling
and selling. clear and simple car buying the right car for you.
Slide 9: Jim Lyski
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Slide 10: CarMax Differentiates the Customer Experience
CarMax Differentiates the Customer Experience
Slide 11: Macro Trends Lead to Innovation
Macro Trends Lead to Innovation
Slide 12: Macro Trends Lead to Innovation: Individuality, Personalization
Macro Trends Lead to Innovation Individuality Personalization
Slide 13: Macro Trends Lead to Innovation: Convenience, Self-Service
Macro Trends Lead to Innovation Convenience Self-Service
Slide 14: Macro Trends Lead to Innovation: Always On, Seamlessness
Macro Trends Lead to Innovation Always On Seamlessness
Slide 15: Macro Trends Lead to Innovation
Macro Trends Lead to Innovation Individuality Personalization Convenience Self-Service Always On Seamlessness Mobile First
Slide 16: Innovation Approach: Product Teams
Innovation Approach Product Teams
Slide 17: Innovation Approach: Product Teams
Innovation Approach Product Teams
Slide 18: Innovation Approach: Dual Track Agile
Innovation Approach Dual Track Agile DISCOVERY TRACK
Slide 19: Innovation Approach: Discovery and Delivery Tracks
Innovation Approach Dual Track Agile DISCOVERY TRACK DELIVERY TRACK
Slide 20: Innovation Approach: Fail Fast, Fail Cheap
Innovation Approach Fail Fast | Fail Cheap
Slide 21: Empowering Capabilities Leverage Our Strengths: Digital
Empowering Capabilities Leverage Our Strengths Digital
Slide 22: Empowering Capabilities: Store Systems
Empowering Capabilities Leverage Our Strengths Store Systems Store Systems
Slide 23: Empowering Capabilities: Data
Empowering Capabilities Leverage Our Strengths Data
Slide 24: Gautam Puranik, VP, Marketing Analytics
Gautam Puranik VP, Marketing Analytics
Slide 25: CarMax compiles a vast amount of data
CarMax compiles 10,500,000+ total vehicles sold 180,000,000+ digital interactions per a vast amount year 25,500,000+ 500,000+ of data through vehicles appraised customer surveys per year different areas 65,000,000+ 750,000+ of operation in-store customer multi-year CAF contacts relationships
Slide 26: Our teams extract critical insights to create compelling experiences
Our teams extract critical insights to create compelling experiences
Slide 27: By prioritizing technology, we capitalize on our proprietary data
By prioritizing Data Enrichment technology, we capitalize on our Cloud Computing proprietary data Machine Learning
Slide 28: Analytics & User Experience drive personalized, cross-channel experiences
Analytics & User Experience drive personalized, cross-channel experiences
Slide 29: Our data and models improve pricing effectiveness
Our data and models improve pricing effectiveness
Slide 30: Thank You
Thank You