Vanquis Banking Group PLC · LSE:VANQ

Vanquis Banking — Provident Financial — FY2002 Earnings Presentation

46 slides from Vanquis Banking's earnings presentation, 2003

  1. Slide 1: Provident Financial

    PROVIDENT FINANCIAL

  2. Slide 2: Full year results to 31 December 2002

    Provident Financial Full year results to 31 December 2002

  3. Slide 3: Highlights

    Provident Financial Highlights > Strong growth > Good results > Excellent progress > Sound foundations for future growth

  4. Slide 4: Strategy

    Provident Financial Strategy We aim to be a leading international provider of simple financial services > Serving customers earning moderate incomes > 2 strands: - international expansion - broader product range > Internationalisation - a proven success > Broader product range - Yes Car Credit acqui

  5. Slide 5: Developments planned for 2003

    Provident Financial Developments planned for 2003 > Market test of a credit card > Home credit pilot in Mexico

  6. Slide 6: Group results for 2002

    Provident Financial Group results for 2002 Highlights > Turnover up by 5.0% to £875 million > Home credit customers up by 12% to 2.6 million > Pre-exceptional profit up 7.4% to £182.1 million > Pre-exceptional earnings per share up 5.3% to 53.05 pence > Dividend per share up 5.3% to 30.90 pence

  7. Slide 7: Divisional results

    Provident Financial Divisional results 2002 2001 change £m £m % UK home credit 152.5 150.4 1.4 International 10.6 0.8 1,302.9 Motor insurance 35.8 35.1 2.0 Central costs (17.8) (13.2) (36.3) Businesses sold or closed* 1.0 (3.5) 128.1 Pre-exceptional profit 182.1 169.6 7.4 Pre-exceptional earnings pe

  8. Slide 8: Capital structure

    Provident Financial Capital structure 2002 2001 change £m £m £m Receivables 963 729 234 Borrowings 696 484 212 Consumer credit capital 227 192 35 Consumer credit goodwill 85 3 82 Motor insurance capital 91 102 (11) Group capital 403 297 106 Consumer credit capital % net receivables 24% 26% Gearing 1

  9. Slide 9: Free cash flow and surplus capital generated

    Provident Financial Free cash flow and surplus capital generated 2002 2001 £m £m UK home credit free cash flow 81.5 77.3 International home credit free cash flow (52.6) (62.0) Home credit free cash flow 28.9 15.3 Add back: debt funding of loan book growth 55.7 60.5 Home credit surplus capital 84.6 7

  10. Slide 10: Full year results: Motor insurance

    Provident Financial Full year results > Motor insurance

  11. Slide 11: Motor insurance: overview

    Provident Financial Motor insurance: overview > Cyclical downturn in 2002 > Market premiums down, claims costs up > Provident Insurance premium rates increased > Sharp fall in policyholder numbers and gross written premiums > Pre-tax profit up 2% to £35.8 million > 29% post-tax ROE

  12. Slide 12: Motor insurance: full year results

    Motor insurance Full year results 2002 2001 change £m £m % Gross written premium 242.5 255.3 (5.0) Gross earned premium 258.3 239.1 8.0 Underwriting profit 11.4 12.0 (5.3) Combined ratio (%) 96% 95% Investment income 24.4 23.1 5.8 Profit from motor underwriting 35.8 35.1 2.0 Average investment fund

  13. Slide 13: The insurance cycle

    Motor insurance The insurance cycle ‘000 Policyholders £m 900 PBT 40 800 35 700 30 600 25 500 20 400 15 300 200 10 100 5 0 0 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

  14. Slide 14: Regulation

    Provident Financial Regulation > EU Consumer Credit Directive > UK Consumer Credit Act review

  15. Slide 15: Full year results: UK consumer credit division

    Provident Financial Full year results > UK consumer credit division • UK home credit • Yes Car Credit • Credit card – Vanquis Bank

  16. Slide 16: Home credit: overview

    UK consumer credit Home credit: overview > Long established, successful business > Cash generative > 1.6 million customers > Personal service and close customer relationships > Transparent, flexible and convenient > Tailored to suit customers’ requirements > Customer satisfaction of 90%

  17. Slide 17: Home credit: market conditions

    UK consumer credit Home credit: market conditions > Mature market > Balancing growth, costs and bad debt > Customers better off, borrowing less frequently > Working harder to recruit more customers > Increase in bad debts, but optimum profit outcome

  18. Slide 18: Home credit: key statistics

    UK consumer credit Home credit: key statistics 2002 2001 change % Customer numbers 1.63m 1.61m 1.4 Credit issued £922m £915m 0.7 Average credit issued per customer £581 £589 (1.3) Collections £1,299m £1,273m 2.0 Net receivables at year end £636m £618m 3.0 Year ended 31 December

  19. Slide 19: Home credit: full year results

    UK consumer credit Home credit: full year results 2002 2001 change £m £m % Turnover 481.9 465.5 3.5 Bad debt 84.9 76.3 (11.3) Bad debt % credit issued 9.2% 8.3% (0.9) Operating costs 225.9 218.6 (3.3) Interest payable 18.6 20.2 7.8 Profit before tax 152.5 150.4 1.4 Free cash flow 81.5 77.3 5.4 Year

  20. Slide 20: Yes Car Credit: overview

    UK consumer credit Yes Car Credit: overview > Impressive growth record > Leading position in attractive market > Unique integrated, credit-led business model > Excellent growth prospects > Modestly earnings enhancing in 2003; increasingly thereafter

  21. Slide 21: Yes Car Credit: profit and loss

    UK consumer credit Yes Car Credit: profit and loss Pro-forma 2002 2001 change % Cars sold 30,615 24,049 27 Turnover £207m £153m 35 Cars financed in-house 22,981 16,035 43 % financed in-house 75% 67% 8 Customer receivables £163m £103m 59 Bad debt as % of average net receivables 14.1% 15.3% Pro-forma

  22. Slide 22: Vanquis Bank: credit card

    UK consumer credit Vanquis Bank: credit card > Market test > Experienced team > Target market > Outsourced infrastructure > Market opportunity > Differentiated offer > International markets

  23. Slide 23: Full year results: International

    Provident Financial Full year results > International home credit

  24. Slide 24: International home credit: overview

    International home credit International home credit: overview > Substantial growth > Excellent results from Poland and Czech Republic > Businesses successfully established in Hungary and Slovakia > Customers up 36% from 708,000 to 960,000 > Turnover up 43% to £142 million > Profit before tax up from

  25. Slide 25: Strong customer growth continues – up 36%

    International home credit Strong customer growth continues – up 36% 960,000 708,000 466,000 138,000 1999 2000 2001 2002 Slovakia - - 5,000 27,000 Hungary - - 10,000 55,000 Czech Republic 66,000 161,000 189,000 218,000 Poland 72,000 305,000 504,000 660,000 As at 31 December

  26. Slide 26: Strong growth in credit issued – up 34%

    International home credit Strong growth in credit issued – up 34% 287 (£m) 213 116 28 1999 2000 2001 2002 Slovakia - - 1 5 Hungary - - 2 14 Czech Republic 13 42 53 70 Poland 15 74 157 198 Year ended 31 December

  27. Slide 27: Country profit/(loss) before tax

    International home credit Country profit/(loss) before tax 2002 2001 change £m £m £m Poland 16.7 6.7 10.0 Czech Republic 5.1 2.5 2.6 Hungary (3.1) (2.3) (0.8) Slovakia (2.0) (1.3) (0.7) Divisional overhead (6.1) (4.8) (1.3) Profit from ongoing operations 10.6 0.8 9.8 Year ended 31 December

  28. Slide 28: Annual profits

    International home credit Annual profits Poland (£m) 16.7 Czech Republic (£m) 6.7 5.1 2.5 0.1 (0.6) (1.5) (2.6) (0.2) (1.1) (2.7) (2.8) Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6 Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6 Hungary (£m) Slovakia (£m) (2.3) (3.1) (1.3) (2.0) Yr 1 Yr 2 Yr 1 Yr 2

  29. Slide 29: Mexico

    International home credit Mexico

  30. Slide 30: Mexico: country information

    International home credit Mexico: country information Mexico Poland > Population 103 million 38 million > % of cities with over 10,000 people 82% 62% > Per capita annual income $8,800 $9,000 > S&P country rating A- A- > Economic growth rate (2003 est.) 3.5% 3.1% > Inflation 5.1% 3.2% > Interest rate

  31. Slide 31: Mexico

    International home credit Mexico Modern glass architecture of buildings along the Paseo de la Reforma, Mexico City.

  32. Slide 32: Mexico

    International home credit Mexico The Monument of the Angel of Independence The Cathedral of Mexico The Palace of Fine Arts

  33. Slide 33: Mexico: target market

    International home credit Mexico: target market C Demographic 26% of Population Household income between US $1,000 and US $3,000 per month. • Houses or apartments with two bedrooms and one bathroom. • Few houses with telephone lines. Most houses have televisions with videos, and in some cases a pers

  34. Slide 34: Mexico: results of research

    International home credit Mexico: results of research > Large and attractive market > Strong customer appeal > Under-served market

  35. Slide 35: Group prospects for 2003

    Provident Financial Group prospects for 2003 > Modest growth for UK home credit > Yes Car Credit expected to grow significantly > Investment in credit card circa £7 million > Lower profits from motor insurance > Further substantial growth from international

  36. Slide 36: Group prospects for 2003

    Provident Financial Group prospects for 2003 > Modest growth for UK home credit > Yes Car Credit expected to grow significantly > Investment in credit card circa £7 million > Lower profits from motor insurance > Further substantial growth from international

  37. Slide 37: Group prospects for 2003

    Provident Financial Group prospects for 2003 Provident has an impressive record of growth and we are confident about prospects for 2003 182.1 Pre-exceptional profit before tax (£m) 169.6 155.0 160.2 145.9 136.5 118.5 101.1 81.1 62.5 34.1 40.7 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 20

  38. Slide 38: Provident Financial

    PROVIDENT FINANCIAL

  39. Slide 39: Poland: key statistics

    Appendix International home credit Poland: key statistics 2002 2001 change % Customer numbers 660,000 504,000 31 Credit issued £198.1m £157.9m 26 Average credit issued per customer £348 £381 (9) Collections £244.5m £179.9m 36 Net receivables at year end £115.4m £82.4m 40 Year ended 31 December

  40. Slide 40: Poland: profit and loss account

    Appendix International home credit Poland: profit and loss account 2002 2001 change £m £m % Turnover 102.2 74.1 38 Operating costs 53.5 45.0 (19) Bad debt 18.1 11.8 (53) Bad debt % credit issued 9.1% 7.5% Interest payable 13.9 10.6 (31) Profit 16.7 6.7 147 Profit margin 16.3% 9.1% Year ended 31 Dece

  41. Slide 41: Czech Republic: key statistics

    Appendix International home credit Czech Republic: key statistics 2002 2001 change % Customer numbers 218,000 189,000 16 Credit issued £69.8m £53.2m 31 Average credit issued per customer £345 £300 15 Collections £86.3m £68.0m 27 Net receivables at year end £38.9m £27.5m 41 Year ended 31 December

  42. Slide 42: Czech Republic: profit and loss account

    Appendix International home credit Czech Republic: profit and loss account 2002 2001 change £m £m % Turnover 33.6 24.9 35 Operating costs 18.5 14.4 (29) Bad debt 7.7 6.0 (28) Bad debt % credit issued 11.0% 11.2% Interest payable 2.3 2.0 (15) Profit 5.1 2.5 109 Profit margin 15.2% 9.9% Year ended 31

  43. Slide 43: Hungary: key statistics

    Appendix International home credit Hungary: key statistics 2002 2001 change % Customer numbers 55,000 10,000 411 Credit issued £13.7m £1.7m 711 Average credit issued per customer £464 £371 25 Collections £12.1m £1.0m 1,077 Net receivables at year end £6.9m £1.0m 590 Year ended 31 December

  44. Slide 44: Hungary: profit and loss account

    International home credit Appendix Hungary: profit and loss account 2002 2001 change £m £m % Turnover 4.9 0.4 1,000 Operating costs 6.4 2.5 (155) Bad debt 1.1 0.1 (710) Bad debt % credit issued 8.0% 8.0% Interest payable 0.5 0.1 (563) Profit/(loss) (3.1) (2.3) (35) Year ended 31 December

  45. Slide 45: Slovakia: key statistics

    Appendix International home credit Slovakia: key statistics 2002 2001 change % Customer numbers 27,000 5,000 434 Credit issued £5.0m £0.7m 609 Average credit issued per customer £354 £383 (8) Collections £4.6m £0.5m 818 Net receivables at year end £2.2m £0.3m 633 Year ended 31 December

  46. Slide 46: Slovakia: profit and loss account

    International home credit Appendix Slovakia: profit and loss account 2002 2001 change £m £m % Turnover 1.7 0.2 827 Operating costs 3.0 1.4 (118) Bad debt 0.4 0.1 (613) Bad debt % credit issued 8.0% 8.0% Interest payable 0.3 - (636) Profit/(loss) (2.0) (1.3) (53) Year ended 31 December

Provident Financial — FY2002 Earnings Presentation on 6ix