Cvs Health Corporation · NYSE:CVS
Cvs Health — Investor Day (December 2021)
12 slides from Cvs Health's investor day presentation, Dec 9, 2021
Slide 1: Pharmacy reimagined
2021 2021 INVESTOR INVESTOR DAY DAY Pharmacy reimagined PREM SHAH Executive Vice President and Chief Pharmacy Officer
Slide 2: Cautionary statement concerning forward-looking statements
These presentations include forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation. The statements made in the presentations today and the information that is included in th
Slide 3: Pharmacy Reimagined: key highlights
Pharmacy Reimagined 1 Three industry-leading foundational pharmacy businesses that continue to grow 2 Consumers have unmet needs to increase coordination, simplicity and convenience key highlights 3 Reimagining pharmacy through a tech-enabled, digitally-led omnichannel approach getting people what t
Slide 4: By bringing these businesses together, we can reimagine the pharmacy experience
Pharmacy Reimagined By bringing these businesses together, we can reimagine the pharmacy experience Three industry- leading pharmacy Specialty Pharmacy businesses historically operated in $130B+ different business units, FY2021E Total leading to inconsistent Retail revenue1 Pharmacy consumer experie
Slide 5: Pharmacy market dynamics
Pharmacy Reimagined • Reimbursement pressure Pharmacy • Consumer unmet needs There is still a need market • Expanded role of the for coordination and dynamics pharmacist simplicity which will reduce costs and improve quality • Increased relevance of digital pharmacy 5 ©2021 CVS Health and/or one of
Slide 6: Omnichannel pharmacy connects our capabilities and assets to provide choice for consumers
Pharmacy Reimagined Omnichannel pharmacy is connecting our pharmacy capabilities & assets to provide choice for consumers allowing them to interact how they want while integrating services across all their pharmacy needs 6 ©2021 CVS Health and/or one of its affiliates.
Slide 7: Customer experience strategy is based on a tech-enabled, digital-first approach
Customer experience strategy is based on a tech-enabled, digital-first approach • Integrated pharmacy assets deliver a connected consumer experience • Most convenient delivery and pickup options all in one place, for all pharmacy needs ` • Easiest self-service tools start, refill, and check status o
Slide 8: Our new pharmacy vision builds off a strong foundation
Pharmacy Reimagined We serve 1 in 4 35M+ Our new pharmacy U.S. consumers2 Digital customers vision builds off a strong foundation ~11M 1.5B CVS Pharmacy Prescriptions filled interactions per week3 in 20204 8 ©2021 CVS Health and/or one of its affiliates.
Slide 9: Value delivered through omnichannel pharmacy model enables growth in foundational businesses
Pharmacy Reimagined Value delivered through omnichannel pharmacy model enables growth in foundational businesses Omnichannel pharmacy …which results in… capabilities drive… Improved medication adherence Lower medical costs and improved quality Continued script Enhanced growth Ability to offset Retai
Slide 10: The benefits of an omnichannel pharmacy: cold chain optimization
Pharmacy Reimagined The benefits of an omnichannel pharmacy: cold chain optimization The benefits of a connected system: • Consumer choice for where to receive medications Original ship site: IL to CA location • Faster turn-around times • Cost takeout from ground New pick up: shipment to now geo pre
Slide 11: Reimagining pharmacy
Pharmacy Reimagined 1 Our foundational pharmacy businesses are market leaders and continue to grow Reimagining 2 We maintain unmatched assets and an industry-leading position in pharmacy pharmacy across all channels to meet consumer needs, drive greater value and enable a healthier today Our omnicha
Slide 12: Endnotes
Pharmacy Reimagined Endnotes All data is provided by CVS Health Enterprise Analytics or other internal CVS Health Sources, unless otherwise noted. All data is as of September 30, 2021, unless otherwise noted. 1. CVS Health Finance FY 2021 revenue estimates for Specialty pharmacy (incl rebates), Reta