United Parcel Service, Inc. · NYSE:UPS

United Parcel Service — Q4 2022 Earnings Presentation

36 slides from United Parcel Service's earnings presentation, Jan 31, 2023

  1. Slide 1: 4Q22 Earnings Call

    4Q22 Earnings Call January 31, 2023 © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 1

  2. Slide 2: Ken Cook, Investor Relations Officer

    Ken Cook Investor Relations Officer 2

  3. Slide 3: Speakers

    UPS Speakers Carol B. Tomé Chief Executive Officer Brian Newman Chief Financial Officer © 2021 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 3

  4. Slide 4: Forward-Looking Statements and Non-GAAP Reconciliations

    Forward-Looking Statements and Non-GAAP Reconciliations Forward-Looking Statements This presentation and our filings with the Securities and Exchange Commission contain and work stoppages or slowdowns by our employees; results of negotiations and ratifications of in the future may contain “forward-l

  5. Slide 5: Diluted EPS

    Diluted EPS 4Q22 4Q21 $4.50 $4.50 $3.96 ($0.90) $4.00 $4.00 $0.05 $3.62* $0.05 $3.59* $0.44 $0.07 $3.52 $0.02 $3.50 $3.50 $3.00 $3.00 $2.50 $2.50 $2.00 $2.00 $1.50 $1.50 $1.00 $1.00 $0.50 $0.50 $0.00 $0.00 4Q22 EPS Pension Incentive Aircraft Residual Transformation 4Q22 4Q21 EPS Pension Adj. Transfo

  6. Slide 6: Carol B. Tomé, Chief Executive Officer

    Carol B. Tomé Chief Executive Officer 6

  7. Slide 7: Five years of industry-leading service during peak

    Five years of industry–leading service during peak Thank You

  8. Slide 8: Reached Full-year Adjusted Operating Margin and ROIC Targets Early

    Reached Full-year Consolidated Adjusted Operating Margin* and ROIC* Targets Early GAAP Adjusted In $ Millions In $ Millions 4Q22 4Q21 Change 4Q22 4Q21 Change (except per share) (except per share) Total Revenue $27,033 $27,771 -2.7% Total Revenue $27,033 $27,771 -2.7% Operating Profit $3,195 $3,891 -

  9. Slide 9: Customer First, People Led, Innovation Driven

    Customer First, People Led, Innovation Driven • Generated >$2.3B in DAP revenue in 2022; expect to generate ~$3B in 2023 • Healthcare portfolio generated $9.2B in revenue in 2022; expect >$10B in 2023 • Made strong gains on all 16 customer journeys and the improvement in our Net Promoter Score outpa

  10. Slide 10: Board Approves Dividend Increase and New Share Repurchase Authorization

    UPS Board of Directors Approves Dividend Increase and New Share Repurchase Authorization $7.00 $6.48 14th Consecutive Year of $6.08 Increased Dividend $6.00 • UPS Board of Directors approved a quarterly $5.00 dividend of $1.62 per share $4.04 $4.08 $3.84 $4.00 $3.64 o 14th consecutive year UPS has i

  11. Slide 11: Brian Newman, Chief Financial Officer

    Brian Newman Chief Financial Officer 11

  12. Slide 12: Consolidated Results

    Consolidated Results GAAP Adjusted In $ Millions In $ Millions 4Q22 4Q21 Change 4Q22 4Q21 Change (except per share) (except per share) Total Revenue $27,033 $27,771 -2.7% Total Revenue $27,033 $27,771 -2.7% Operating Profit $3,195 $3,891 -17.9% Operating Profit* $3,822 $3,952 -3.3% 4Q Operating Marg

  13. Slide 13: U.S. Domestic: 4Q Average Daily Volume Declined 3.8%

    U.S. Domestic 4Q Average Daily Volume Declined 3.8% Tenth consecutive quarter of increased SMB penetration Monthly B2C ADV (Y/Y) 4Q22 ADV Change (Y/Y) • B2C declined 3.0% 15% • Split was 65% B2C -3.8% vs. Last Year 26,000 5% -5% -156 -337 25,194 25,000 -463 In Thousands -15% Jan Feb Mar Apr May Jun

  14. Slide 14: U.S. Domestic: 4Q Revenue of $18.3B, Up 3.1% YOY

    U.S. Domestic 4Q Revenue of $18.3B, Up 3.1% YOY Improvements in revenue quality more than offset the decline in volume Revenue Change (Y/Y) Revenue Per Piece 2021 2022 $12.50 +3.1% vs. Last Year $11.50 $10.50 +$1.2B $18.3B $18.0 $9.50 1Q 2Q 3Q 4Q In Billions $17.7B -$672M • 4Q revenue per piece grow

  15. Slide 15: U.S. Domestic: 4Q Adj. Operating Profit and Margin Increased YOY

    U.S. Domestic 4Q Adj. Operating Profit* and Adj. Operating Margin* Increased YOY Delivered industry-leading service for the fifth consecutive peak season Operating Profit (In Millions) ($263) • GAAP operating expense increased 5.2% GAAP $2,103 $1,840 • Adjusted operating expense* increased 2.5% o Hi

  16. Slide 16: International: 4Q Total Average Daily Volume Down 8.6%

    International 4Q Total Average Daily Volume Down 8.6% Domestic ADV down 12.9%; Export ADV down 4.0% Asia Monthly ADV (Y/Y) Europe Monthly ADV (Y/Y) 0% 10% 0% -10% -10% -20% -20% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2022 2022 Americas Monthly

  17. Slide 17: International: Generated Operating Profit Over $1.0B

    International Generated Operating Profit Over $1.0B Remained agile and flexed our network in response to changing market conditions Operating Profit (In Millions) • Quickly adjusted our network in response to volume levels, maintained high service GAAP $1,326 ($306) levels, and achieved a payload ut

  18. Slide 18: Supply Chain Solutions: Logistics Growth Offset Forwarding Declines

    Supply Chain Solutions Growth in Logistics Partially Offset Declines in Forwarding Revenue Operating Profit (In Millions) • Generated revenue of $3.8B, a decline of ($127) $462 $846M year over year GAAP $335 o Softer global demand drove down 4Q21 Operating Profit Performance 4Q22 Operating Profit Fo

  19. Slide 19: Full-year 2022 Adjusted Results

    Full-year 2022 Adjusted Results Revenue Adjusted Op Profit* $100.3B $13.9B $13.1B $97.3B 2021 2022 2021 2022 Adjusted Op Margin* Return on Invested Capital* 13.8% 31.3% 13.5% 30.8% 2021 2022 2021 2022 Exceeded 2021 Investor Day Targets For Consolidated Adjusted Operating Margin* and ROIC* Ahead of S

  20. Slide 20: 2022 Cash Flow and Adjusted Debt to EBITDA

    2022 Cash Flow and Adjusted Debt to EBITDA* CapEx of Around $4.8B Free Cash Flow* of $9.0B $14.1B $9.0B -$4.8B -$0.3B $1.7B $1.3B $1.1B $723M Buildings & Aircraft Vehicles IT Facilities Cash Flows CapEx Other Investing Free Cash Flow* from Operations Activities Total Return to Shareholders of $8.6B

  21. Slide 21: GAAP Full-year 2022 Segment Highlights

    GAAP Full-year 2022 Segment Highlights GAAP Full-year 2022 U.S. Domestic International SCS Operating Profit $7.0B $4.3B $1.8B Operating Profit Growth Y/Y 8.7% -6.9% 2.5% Operating Margin 10.9% 22.0% 10.8% Operating Margin BP Change Y/Y +20 bps -180 bps +90 bps * Non-GAAP financial measure. See Appen

  22. Slide 22: Adjusted Full-year 2022 Segment Highlights

    Adjusted Full-year 2022 Segment Highlights Adjusted Full-year 2022 U.S. Domestic International SCS Adjusted Operating Profit* $7.6B $4.4B $1.9B Adjusted Operating Profit Growth Y/Y * 12.8% -6.4% 9.0% Adjusted Operating Margin * 11.8% 22.4% 11.3% Adjusted Operating Margin BP Change Y/Y* +70 bps -180

  23. Slide 23: 2023 Full-year Outlook

    2023 Full-year Outlook Multiple plan scenarios enable us to quickly pivot in an uncertain environment - Uncertain macro environment Full-year 2023 Outlook • Rising interest rates • Consolidated: • High inflation o Revenue between $97.0B - $99.4B • Recession forecasts o Adjusted operating margin* bet

  24. Slide 24: Questions & Answers

    Questions & Answers © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 24

  25. Slide 25: Appendix

    Appendix © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 25

  26. Slide 26: Reconciliation of GAAP and Non-GAAP Financial Measures

    Reconciliation of GAAP and Non-GAAP Financial Measures Non-GAAP Financial Measures; Reconciliations operating performance of our business units, making decisions to allocate resources or in determining incentive compensation awards. From time to time we supplement the reporting of our financial info

  27. Slide 27: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 27

  28. Slide 28: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 28

  29. Slide 29: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 29

  30. Slide 30: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 30

  31. Slide 31: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 31

  32. Slide 32: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 32

  33. Slide 33: Reconciliations

    Reconciliations © 2023 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color dark brown tone are trademarks of United Parcel Service of America, Inc. All rights reserved. 33

  34. Slide 34: UPS Pension Overview

    UPS Pension Overview Framework • UPS actively manages pensions to improve predictability, balance operating expense, cash and balance sheet objectives, and reduce risk • UPS continues to look for opportunistic ways to lower long-term risk Market Conditions • Significant increase in discount rates in

  35. Slide 35: 2022 Mark-to-Market Impact to Shareowners' Equity

    2022 Mark-to-Market Impact to Shareowners’ Equity (in millions) Unrecognized Loss Within Shareowners’ Equity as of 12/31/2021 $2,074 Net loss due to changes in demographic data and assumptions 244 Including turnover, salaries, medical claims costs, other Gain due to discount rate change (21,146) Dis

  36. Slide 36: Pension and 401(k)

    Pension and 401(k) Income Statement Balance Sheet / Cash Flow Above the line • In 2023, we expect annual pension contributions to We expect a net year-over-year benefit to operating approximate our expected service cost profit of $420M for full-year 2023 from a combination of: • Lower service costs

United Parcel Service — Q4 2022 Earnings Presentation on 6ix