Slide 1: Q1-26 Revenue
Q1-26 Revenue Paris, April 28, 2026 Q1-26 Revenue April 28, 2026
Slide 2: Disclaimer
Disclaimer All forward-looking statements reflect TP management’s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of
Slide 3: Jorge Amar, CEO
Jorge Amar CEO Q1-26 Revenue April 28, 2026 3
Slide 4: Key highlights Q1-26 Revenue 2026 outlook
01. 02. 03. 04. Key highlights Q1-26 Revenue 2026 outlook Q&A Q1-26 Revenue April 28, 2026 4
Slide 5: Q1 2026 key highlights
Q1 2026 key highlights Anticipated soft Q1 / Q1-2026 Group revenue down -2.2% like-for-like1 to €2,433m, including a positive +0.1% hyperinflation effect; reported revenue down -6.9% / Q1-26 revenue down -1.7% LFL1 to €2,101 (reported -6.4%) / Strong double-digit growth of back-office and AI-powered
Slide 6: Benoît Gabelle, Interim CFO
Benoît Gabelle Interim CFO Q1-26 Revenue April 28, 2026 6
Slide 7: Key highlights Q1-26 Revenue 2026 outlook
01. 02. 03. 04. Key highlights Q1-26 Revenue 2026 outlook Q&A Q1-26 Revenue April 28, 2026 7
Slide 8: Q1-26 revenue highlights
Q1-26 revenue highlights % change Revenue (€m) Q1-26 Q1-251 €/$ exchange rate €1 = US$1.17 €1 = US$1.05 (3-month average) Reported Like-for-like2 / Significant impact of EUR appreciation against Core Services 2,101 2,245 -6.4% -1.7% USD and most other currencies Americas 981 1,082 -9.3% -1.9% / Busi
Slide 9: Q1-26 revenue growth analysis
Q1-26 revenue growth analysis (€m) 2,613 (141) / Q1-26 LFL growth: -2.2% (reported revenue: -6.9%) 2,472 (55) / Significant negative FX impact due to a stronger € +16 2,433 since Q2-25 / Hyperinflation: +0.1% (Argentina and Turkey) -2.2% LFL1 / Consolidation of ZP activities since February 1, 2025 a
Slide 10: Q1-26 revenue by activity and region
Q1-26 revenue by activity and region Core Services Revenue:-1.7% LFL1 (-6.4% reported) Specialized Services / Continued acceleration of back-office and AI-powered solutions 14% Americas / Soft start of the year driven by: 40% o Increasing momentum for offshore delivery o Anticipated lower activity i
Slide 11: Q1-26 revenue breakdown by business line
Q1-26 revenue breakdown by business line Specialized Services 14% Other1 / Strong traction in key business lines of the Future Forward 4% strategic plan: AI-powered solutions, Sales and back-office/BPO Trust & safety 6% Data services for AI / Solid growth in Care 2% Care Back-office/BPO 56% / Antici
Slide 12: Q1-26 Core services revenue breakdown by vertical
Q1-26 Core services revenue breakdown by vertical 2 FMCG Automotive Media, Other 4% 3% 3% Entertainment & Gaming Energy & Utilities 19% 4% / Broad diversified client portfolio across all major verticals Governments 6% / Strong momentum in the financial services and insurance and Healthcare FMCG1 7%
Slide 13: Key highlights Q1-26 Revenue 2026 outlook
01. 02. 03. 04. Key highlights Q1-26 Revenue 2026 outlook Q&A Q1-26 Revenue April 28, 2026 13
Slide 14: Our Future Forward strategy building blocks
Our Future Forward strategy building blocks 1 2 3 Evolve our business Double-down on outcome- Become a category- modelour Evolve to Core lead in to the leadmulti- in the based deals in Sales, defining player across the modal CXCX multi-modal ecosystem ecosystem collections and back-office AI value c
Slide 15: Reorganizing to meet client expectations
Reorganizing to meet client expectations Evolving client expectations Initial set of decisions made Technology • Mindset shift from EFFICIENCY AI to OPPORTUNITY AI gaining traction • Enhancement of the organization to get closer to the business • Technology costs as a rising concern needs • Tech agn
Slide 16: Enhancing Ecosystem & Workforce: Appointment of a Chief AI Officer
Enhancing Ecosystem & Workforce: Appointment of a Chief AI Officer Andreas Braun Chief AI officer, with the mission to scale TP’s AI capabilities Key responsibilities • Lead TP’s internal AI-driven transformation • Launch of revenue-generating AI-powered offerings • Build and manage AI partner ecosy
Slide 17: AI Projects in Q1-26
Accelerating the ‘Future Forward’ strategy: continued TP.ai FAB commercial momentum Won deals in Q1 270+ 550+ 45+ 20+ AI Projects in 45+ 20+ Q1-26 10 5+ 50+ won deals in Q1-26 … Note: Including existing AI solutions that became part of the respective FAB solution suites Q1-26 Revenue April 28, 2026
Slide 18: TP.ai FAB Connect deep-dive
TP.ai FAB Connect deep-dive Context & Objectives Volumes Processed Solution implemented Verticalization benefit Large bank in India 4M AI Agents handle serviceable intents; human agents support more complex/high value/high emotional Core banking API layer: Real-time query resolution against live
Slide 19: 2026 financial objectives
2026 financial objectives Revenue growth / Group LFL1 revenue growth: 0%-2%, in an uncertain market context High EBITA margin / Stable recurring EBITA margin at 14.6%2 Strong cash / Net free cash flow generation of €800-850 million3 excl. non-recurring generation cash-outs, with soft H1 2026 and an
Slide 20: Our financial ambitions for 2028
Our financial ambitions for 2028 SUSTAIN MID SINGLE BALANCE SHEET DIGIT GROWTH STRENGTH WITH HIGH FINANCIAL TARGET FLEXIBILITY 4-6% TARGET ORGANIC CONSOLIDATED LEVERAGE OF 1.2x YEARLY REVENUE GROWTH IN 2028 NET DEBT / EBITDA COST HIGH NET FCF DISCIPLINE TARGET RECURRING GENERATION AND MARGIN EBITA M
Slide 21: Key highlights Q1-26 Revenue 2026 outlook
01. 02. 03. 04. Key highlights Q1-26 Revenue 2026 outlook Q&A Q1-26 Revenue April 28, 2026 21
Slide 22: APPENDIX
APPENDIX Q1-26 Revenue April 28, 2026 22
Slide 23: Alternative Performance Measures
Alternative Performance Measures Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = (current-year revenue - last-year revenue at current-year rates - revenue from acquisitions at current-year rates) / last-year revenue at current-year rates. EB
Slide 24: Impact from hyperinflation in Argentina and Turkey
Impact from hyperinflation in Argentina and Turkey IAS 29 Impact Q1-25 Q1-26 Like-for-like revenue growth (%) +1.6% -2.2% IAS 29 impact on like-for-like revenue growth (%) -0.1% +0.1% Like-for-like growth adjusted for IAS 29 impact (%) +1.7% -2.3% Q1-26 Revenue April 28, 2026 24
Slide 25: From the 2025 reported to the 2025 restated quarterly revenues
From the 2025 reported to the 2025 restated quarterly revenues Q1 2025 revenue is restated to account for the regrouping since January 1st, 2026 of: • all Americas collection activities under unified leadership, leading to AllianceOne being reclassified from the Specialized Services to the Americas
Slide 26: tp.com
e @ Emotional | and Artificial P=) Intelligence tp.com