Anz Group Holdings Limited · ASX:ANZ
Anz — Australia and New Zealand Banking Group — Outsourcing Summit 2003
15 slides from Anz's conference presentation, Nov 19, 2003
Slide 1: Outsourcing – our approach and experience
Slide 2: 1ONS
SS = 1ONS SS SS = = = == Iness t ic op * ially igher than inable leadership positions Build a range of expense growth mater h units to strateg e Take bus susta 6 j= & eo = S25 == -— ~~¢Ye CG 8s — SS = me i s.e.4 #4... _ ._.|__ = lL SS Sa == -_— | SS | ee
Slide 3: ee Se r—“
ee Se r—“ init lS =e =e =e Ze = =e =e 72 == =e =e =e =e =. =e =e == =e =e Tig. VA | yy
Slide 4: Sg 6S a rrrCOtS—C Perrmrmrm—sSC—“C SC
ee on Sg 6S a rrrCOtS—C Perrmrmrm—sSC—“C SC 7 21h = Fen e = =F CORE a + cl =) > ae) a) 2 a 3) e iS) contributes directly to All other processes commitments made to — required to fulfill
Slide 5: Illustrative cost break-up
ee == SS eS eS ; il : i ll ii) ij i 1 ‘ll “ a i - : : . i i 8 Be = = = Sf = __— _— 2. = _— = = ————— ———— | illustrative cost break-u Bey LY IA 7 7 EASE ii ze - a ay
Slide 6: Institute
Institute ering ine SS ie Mellon att aie ” Software Eng afl oS g Se se 2 = = = y il i AE FAITE ey Wi Gee LF y i
Slide 7: Sample IT Benchmarks
Sample IT Benchmarks AUS Network Services 2003 Lau AUS Server & Desktop 2003 Mainframe 2002 £ Unix 2002 [| Storage Management 2002 Database Services 2001 Network Services 2001 [uuu Top Quartile Percentile Score
Slide 8: ee Sr——O
a i “i - ee Sr——O ee
Slide 9: Se Sr—s—“—™seses—ss—S~—s—“ Cs—Cts
Se Sr—s—“—™seses—ss—S~—s—“ Cs—Cts rrr ———— SS SS SS 2 See ———— _——”—C—C—CO*C*CizCOi‘C'*C:Ct;(CiCWW gee eee Se = — se Ye - << = ~< “ SS ~ - 5 <= < ~ Le Yeo LY Fi vo _ oo 2
Slide 10: es = aS = = =
es = aS = = =
Slide 11: a Fr————"
a Fr————" SS ee = Se ee = 4 a ego) tft Sie: i 2 : et fs = SS = 2 2 = = Bz ee <E AE - ae ae a Be Le
Slide 12: SS rrr—~—“—CC
- SS rrr—~—“—CC Sia! SS Z SS = G2 os == = = SS Z a6 SS 1 _— = => = == = == oe 2° _ = = == a= : Stee 1 — ar . u itu in aM _ a Ca
Slide 13: i] au a ™—™”—~——™ i) a . = Se a a : = i
i] au 2 a ™—™”—~——™ i) a . = Se a a : = i ) | _ i _ : : ; : : “ : / : : oe po aa | a | . | | 4 a ft a i A - Pir = : : 1 : foe =: SH =: ii . = = ==—d oe i : . Z : : : : i il | a pee oe a ae : oe se SS Se =—ese : - SY Le y y
Slide 14: SS = Se — =O — oc SESS SS ~ — <= ~
2 SS = Se — =O — oc SESS SS ~ — <= ~
Slide 15: TN IN
ee = a a TN IN D2 Se See SS SSeS = = = = = = = == = = = = = = == = = = = = = I i il | i ii) ai / |ChCUr”r”r”r”r,r,CsC<C;C‘Ci‘CSSCSC“(§¥ ye Lye
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