Shurgard Self Storage Limited · EURONEXT:SHUR

Shurgard Self Storage — Investor Presentation (May 2024)

60 slides from Shurgard Self Storage's investor presentation, May 23, 2024

  1. Slide 1: Europe's Leading Brand of Self-Storage Solutions

    May, 2024 EUROPE’S LEADING BRAND OF SELF-STORAGE SOLUTIONS

  2. Slide 2: Agenda

    AGENDA 1. YTD March 2024 Performance and Strategy Review 2. Key Strategic & Operational Highlights 3. Shurgard to Acquire Lok’nStore 4. Financial Review 5. Outlook and Medium-Term Guidance 6. Appendices 2

  3. Slide 3: YTD March 2024 Performance and Strategy Review

    1| YTD MARCH 2024 PERFORMANCE AND STRATEGY REVIEW 3

  4. Slide 4: Shurgard is a unique platform with significant runway

    SHURGARD IS A UNIQUE PLATFORM WITH SIGNIFICANT RUNWAY • Another solid • Strong expansion pipeline • Robust balance sheet, performance representing 175,600 sqm disciplined capital or 12.6% of our net allocation & returns • Proven benefits from rentable sqm geographic spread • Shurgard is a UK REIT •

  5. Slide 5: YTD Mar 2024 strong execution and growth

    YTD MAR 2024 STRONG EXECUTION AND GROWTH €493.4m planned investment in 1.4m rentable sqm Sector sustainability leader5 projects2 +175,600 sqm Property Operating +7.1% € 4.8 bn €93.4m 38 projects c. 12.6% of 5 star GRESB score with a leading Revenue yoy growth1 net rentable sqm Enterprise Value3 scor

  6. Slide 6: Proven model, best in class self-storage platform

    PROVEN MODEL, BEST IN CLASS SELF-STORAGE PLATFORM Supportive Customer Resilient Model Strong Branding Prop-Tech Platform Dynamics4 89.2% -0.6pp #1 brand recognition2 Driving digital data • 63 month average stay • 90% of prospects connecting via digital • Increasing revenue through price Same store i

  7. Slide 7: Long term growth prospects unchanged

    LONG TERM GROWTH PROSPECTS UNCHANGED Shurgard’s footprint spans the largest European markets – leading position in capital cities Industry fuelled by positive 2023 self storage area (sq ft. per capita)1 Self storage sq ft. per capita in structural drivers our 7 markets versus the US 2 Self Storage C

  8. Slide 8: Our successful ESG strategy

    OUR SUCCESSFULL ESG STRATEGY Our Commitments ESG Priorities Strong Ratings Invest to reduce our carbon footprint 91/100 Net Zero Carbon by 2030 Green certified buildings, LED, heat pumps, solar panels, (operational NZC) Building Management System Strong ESG governance 10.8 Low Risk ISO-aligned EMS,

  9. Slide 9: Key Strategic & Operational Highlights

    2| KEY STRATEGIC & OPERATIONAL HIGHLIGHTS

  10. Slide 10: Unique prime portfolio

    UNIQUE PRIME PORTFOLIO 186 187 76 As of March 31, 2024 18 stores Focus on capital cities and major cities • Markets chosen for their demographics and urban density are located in other cities not highlighted on the map. « Major cities » defined as non-capital cities with a certain level of populatio

  11. Slide 11: Highest occupancy rates in Europe

    HIGHEST OCCUPANCY RATES IN EUROPE Strong average same store 1 occupancy growth… Strong Occupancy growth 90.1% 90.2% • Average same store occupancy rate rose 1.6pp since 2020 89.1% 89.2% • 10 year all store average occupancy rate c.88%, highly resilient through 87.7% crises • Trends towards longer te

  12. Slide 12: Strong rental growth across all markets

    STRONG RENTAL GROWTH ACROSS ALL MARKETS Strong average same store1 in-place rent (€/sqm/year) growth Strong Rate growth 275 262 247 • Portfolio average Same Store In-Place Rent grew by c.24% 222 228 versus 2020 • The UK saw the largest increase over the period at c.35% 2020 2021 2022 2023 2024 • Dig

  13. Slide 13: Optimized digital platform

    OPTIMIZED DIGITAL PLATFORM Enhancing the customer proposition… …while driving margin expansion Web Leads & Mobile Share Customer Centric Digitalization Better operating efficiency 180,000 90% 160,000 80% 140,000 70% 120,000 60% • Improved customer service: Google • Increased data for revenue 100,000

  14. Slide 14: Delivering the digital customer experience

    DELIVERING THE DIGITAL CUSTOMER EXPERIENCE Finding a Space Lease Execution Account Management Daily Property Use Website Digital Rental Comprehensive Digital Property Access1 Agreement Mobile App Leading adoption by customers High customer utilization Enabling customer access and Industry-leading pl

  15. Slide 15: 3 levers to accelerate our portfolio expansion

    3 LEVERS TO ACCELERATE OUR PORTFOLIO EXPANSION LEVER 1 LEVER 2 LEVER 3 Re-developments New Developments Market Consolidation (expand existing buildings) (purpose built and conversion) (bolt-on acquisitions) Increase our footprint by 90,000 sqm p.a.: • Invest c.€200 million p.a. • Doubling our footpr

  16. Slide 16: Largest sqm expansion p.a. in the industry

    LARGEST SQM EXPANSION P.A. IN THE INDUSTRY 120 7% 6% 100 5% 90.0 90.0 90.0 80 4% Sqm total Pipeline as % of prior year FBO 3% 60 65.4 64.6 55.3 2% 40 47.1 1% 20 0% A 2020 A 2021 A 2022 A 2023 G 2024 G 2025 G 2026 A = Actuals G = Guidance FUELING OUR GROWTH WITH 90,000 SQM P.A. 16

  17. Slide 17: Redevelopments: leveraging our freeholds

    REDEVELOPMENTS: LEVERAGING OUR FREEHOLDS LEVER 1 LEVER 2 LEVER 3 2022 2023 2024 2025/2026 1 5 6 2 building buildings buildings buildings Total cost: Total cost: Total cost: Total cost: €0.9 million €9.6 million €19.1 million €17.1 million Total additional Total additional Total additional Total addi

  18. Slide 18: New developments: key growth lever

    NEW DEVELOPMENTS: KEY GROWTH LEVER LEVER 1 LEVER 2 LEVER 3 Potential additional properties based on London penetration in Shurgard countries FR - Paris 143 DE - NRW1 Koln-Dusseldorf-… 133 Typical process UK – FR – DE – NL: NL - Randstad 2 49 From agreement with seller on price DE - Berlin 33 + 6 mon

  19. Slide 19: Market consolidation: our targeted approach

    MARKET CONSOLIDATION: OUR TARGETED APPROACH LEVER 1 LEVER 2 LEVER 3 Note: All data presented are 2015 – Present Unique & Disciplined 2022 2023 …targeting a fragmented market with multiple opportunities M&A Strategy… achievements achievements FOCUS AREA 64 “ BOLT ON” Large & ACQUIRED STORES 7 STORES

  20. Slide 20: Top operators in Europe

    TOP 18 OPERATORS IN EUROPE Size (in sqm) 1,800,000 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 All companies are at group level including pipeline Based on Shurgard estimates A STRONG NUMBER ONE POSITION FOR SHURGARD IN A FRAGMENTED INDUSTRY 20

  21. Slide 21: Capital raise – €300 million ABB deployment

    CAPITAL RAISE – €300 MILLION ABB DEPLOYMENT • Disciplined execution of our growth strategy, deploying in fast and efficient succession the €300 million raised in November 2023; • Capital Raise is earnings accretive after being €300m €97.6m €131.8m deployed; total costs of acquisition total costs of

  22. Slide 22: German growth strategy: double our size

    GERMAN GROWTH STRATEGY: DOUBLE OUR SIZE From 25 stores (or 123,000 sqm) mid-2023 to 3 stores 46 stores (or 253,000 sqm) by end 2026 to 6 stores Growth Acceleration in Germany 6 stores 3 stores to 11 stores • c. 80% in “Big Seven” cities, with strong demographics and urban to 4 stores density Out of

  23. Slide 23: Sustainability at the core of our buildings lifecycle

    SUSTAINABILITY AT THE CORE OF OUR BUILDINGS LIFECYCLE Other Investments ISO 14001 aligned EMS, Building Management Systems (BMS): sensors, computers, … Customer safety Lobbies protection Access control Improved CCTV Access via App Reduce electricity and gas consumption LED lighting Heating optimizat

  24. Slide 24: Commitment to our stakeholders

    COMMITMENT TO OUR STAKEHOLDERS Social Governance Board Diversity Focused on Employee 6+ Global charity ESG is in our DNA Welfare partners • 4.7/5.0 Glassdoor review score • ESG commitment is driven from 55% 33% the Board and the CEO 9 Board • New employee training program members (on diversity, equi

  25. Slide 25: Shurgard to Acquire Lok'nStore

    3| SHURGARD TO ACQUIRE LOK’NSTORE

  26. Slide 26: Shurgard to acquire Lok'nStore - transaction summary

    SHURGARD TO ACQUIRE LOK’NSTORE - TRANSACTION SUMMARY • Acquisition of Lok’nStore doubles the size of Shurgard in the UK from 48 stores to 100 stores (including pipeline) and represents two years of total Shurgard growth • Increased exposure to London, South-East and Manchester, which have attractive

  27. Slide 27: Strategic rationale

    STRATEGIC RATIONALE Doubles UK portfolio by stores in one acquisition COMBINED (NO. OF STORES) UK ASSETS 3,4 – NO. STORES Operating - freehold/leasehold 150 6 11% 100% 10% Pipeline (incl. managed) + 5 Operating - managed 100 109 32% 28% 16% 16% Freehold stores 52 48 Increased UK (incl. pipeline) exp

  28. Slide 28: Strategic rationale (cont'd)

    STRATEGIC RATIONALE (CONT’D) Acquisition of Lok’nStore provides an additional 171,000 sqm MLA, representing two full years of Shurgard’s targeted annual expansion (2x 90,000 sqm) BLENDED OCCUPANCY – FREEHOLD STORES PIPELINE MLA At January 2024 Target occupancy 90% Pro 67% 26 operating stores1 3 Form

  29. Slide 29: Acquisition increases Shurgard UK scale and growth profile

    ACQUISITION INCREASES SHURGARD UK SCALE AND GROWTH PROFILE Shurgard UK portfolio post combination Increased exposure in South-East & Manchester TOTAL SHURGARD LOKN Freehold (Operating and Pipeline) LOKN Stores under management contract (Operating and Pipeline) + = Pro Forma FY23A Pro Forma 1 4 No. o

  30. Slide 30: Robust balance sheet and returns

    ROBUST BALANCE SHEET AND RETURNS • Initially financed 100% through bridge facility • Total all in cost €613m 1 • Pro forma leverage of 25% LTV and 6.2x Net debt/Underlying EBITDA at acquisition (including bridge financing) • We maintain a financial policy with a target to keep LTV at c. 25% and, 4.0

  31. Slide 31: Anticipated transaction timeline

    ANTICIPATED TRANSACTION TIMELINE Key Events Dates Rule 2.7 announcement April 11 Publication of Scheme Document Early May (within 28 days of R2.7 announcement) Earliest Date for Lok'nStore shareholder meetings Late May, held 21+ days after the Scheme posted Court Sanction Hearing Early July Closing

  32. Slide 32: Selected assets

    SELECTED ASSETS BASILDON BEDFORD HEMEL HEMPSTEAD KETTERING PETERBOROUGH STAINES STEVENAGE WARRINGTON WELLINGBOROUGH 32

  33. Slide 33: Financial Review

    4| FINANCIAL REVIEW

  34. Slide 34: Income statement

    INCOME STATEMENT YTD Mar 2024 2023 % var. % var.CER REAL ESTATE OPERATING REVENUE 1 93.4 86.8 7.7% 7.1% Real estate operating expenses (39.7) (36.3) 9.3% 8.8% NET INCOME FROM REAL ESTATE OPERATIONS 53.7 50.4 6.5% 5.9% % margin 57.5% 58.1% -0.6pp -0.7pp EBITDA 47.4 44.4 6.7% 6.0% % margin 50.7% 51.2%

  35. Slide 35: Same store property operating revenue

    SAME STORE PROPERTY OPERATING REVENUE In € millions YTD Mar (at actual exchange rate) 2024 2023 % var. % var.CER France 20.0 19.7 1.1% 1.1% The Netherlands 18.7 17.5 7.1% 7.1% UK 17.5 16.2 8.4% 5.1% Sweden 11.2 11.4 -2.3% -1.6% Germany 8.0 7.4 8.6% 8.6% Belgium 7.0 6.5 6.3% 6.3% Denmark 4.1 3.9 4.5%

  36. Slide 36: YTD Mar 2024 NOI evolution

    YTD MAR 2024 NOI EVOLUTION YTD Mar 2023 ⎯ YTD Mar 2024 NOI1 bridge (€m) NOI growth (at CER): +5.9% NOI growth: +6.5%  Linked to GBP 0.9 0.3 53.6 2.0 50.4  Ramp-up phase of our non same store portfolio  Opex under control  Addition of 13 properties versus  Same store NOI growth March 2023 (const

  37. Slide 37: Cash flow

    CASH FLOW In € millions YTD Mar 2024 YTD Mar 2023 % var At actual exchange rate Cash: beginning balance 258.1 87.3 195.5% TOTAL CASH FROM OPERATIONS 43.7 52.5 -16.6% €158.1m Acquisitions -119.8 0.0 N/A Net Cash end of March 2024 Developments, redevelopments and other -19.8 -24.5 -19.3% Other capex -

  38. Slide 38: Balance sheet

    BALANCE SHEET In € millions At actual exchange rate Mar 2024 Dec 2023 % var. €800m 2.36% 4.4 years Investment property 5,180.9 5,035.8 100% USPP indebtness Weighted average Weighted average Other assets 1 52.9 40.3 No encumbered assets interest rate maturity Fixed interest rate in Euro Trade and oth

  39. Slide 39: Outlook & Medium-Term Guidance

    5| OUTLOOK & MEDIUM-TERM GUIDANCE

  40. Slide 40: 2024 Outlook

    2024 OUTLOOK (EXCLUDING THE POTENTIAL CASH ACQUISITION BY THE COMPANY OF THE ENTIRE ISSUED AND TO BE ISSUED SHARE CAPITAL OF LOK’NSTORE GROUP PLC) • We expect to deliver a c. 7.5% total revenue growth for the year 2024; • In 2024 we plan to have a stable NOI margin, after being able to gain 2.7pp ov

  41. Slide 41: Medium term guidance

    MEDIUM TERM GUIDANCE (EXCLUDING THE POTENTIAL CASH ACQUISITION BY THE COMPANY OF THE ENTIRE ISSUED AND TO BE ISSUED SHARE CAPITAL OF LOK’NSTORE GROUP PLC) • We are targeting c. 6% growth p.a. for all store revenue; • We plan a 0.2pp NOI margin growth per year for all stores; • We plan to add c. 90,0

  42. Slide 42: Conclusion

    CONCLUSION Strong business model & Large pipeline for unique platform future growth Diversified asset base and prime locations Investing € 200m per year, +90,000 sqm from 2024 Resilience of our business model 3 Levers of growth times 7 countries Investments in value creating opportunities Extensive

  43. Slide 43: Appendices

    6| APPENDICES

  44. Slide 44: Key patterns: same across countries

    KEY PATTERNS: SAME ACROSS COUNTRIES What is self storage Why do they need self storage? Where are they? for our customers? “My attic or basement in a remote location” • Life events (birth, death, divorce, mobility) Close property catchment areas • Short distance catchment combined with • 10min drive

  45. Slide 45: Store portfolio segmentation

    STORE PORTFOLIO SEGMENTATION STORE PORTFOLIO SEGMENTATION # OF STORES  Stores developed by Shurgard in operation for more 2019 2020 2021 2022 2023 2024 than three full years as of January, 1st Same-stores  Stores acquired by Shurgard in operation for more than one full year as of January, 1st 217

  46. Slide 46: All store revenue growth: 2019 to 2024 actuals

    ALL STORE REVENUE GROWTH: 2019 TO 2024 ACTUALS All Store : quarterly yoy growth All Store 15% 14% 13% 12% 11% 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% -1% 0% 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 2019 2020 2021 2022 2023 All Store 6.1% 6.0% 5.

  47. Slide 47: Same store revenue growth: 2019 to 2024 actuals

    SAME STORE REVENUE GROWTH: 2019 TO 2024 ACTUALS Same Store Same Store : quarterly yoy growth 9% 15% 8% 13% 7% 11% 6% 9% 5% 7% 4% 5% 3% 3% 2% 1% 1% 0% -1% 1Q19 2Q19 3Q19 4Q19 1Q20 2Q20 3Q20 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 2019 2020 2021 2022 2023 Same Store 1.2%

  48. Slide 48: Customer dynamics

    1. Same store (changing pool) 41 34 35 32 33 36 39 37 38 42 43 40 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 CUSTOMER DYNAMICS Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21

  49. Slide 49: Monthly move out ratio by month since 2014

    MONTHLY MOVE OUT RATIO BY MONTH SINCE 2014 c. 86% Move out ratio1 7.5% 7.1% 7.0% 6.9% 6.9% 6.7% 6.5% 6.3% 6.1% 6.0% c. 67% 5.7% 5.6% 5.6% 5.6% 5.5% 5.0% 2014 (178 SS) 2015 (187 SS) 2016 (192 SS) 2017 (213 SS) 2018 (214 SS) 2019 (217 SS) 2020 (225 SS) 2021 (228 SS) 2022 (234 SS) 2023 (240 SS) 1. Same

  50. Slide 50: Same store average occupancy by country

    SAME STORE1 AVERAGE OCCUPANCY BY COUNTRY YTD Mar 2024 2023 Diff. France 88.4% 88.3% 0.0pp The Netherlands 90.7% 90.7% 0.0pp UK 86.1% 87.6% -1.5pp Sweden 89.7% 90.8% -1.1pp Germany 89.2% 90.1% -0.9pp Belgium 91.1% 91.9% -0.9pp Denmark 90.7% 91.9% -1.1pp Total 89.2% 89.8% -0.6pp 1 Represents 245 store

  51. Slide 51: Same store property average in-place rent by country

    SAME STORE1 PROPERTY AVERAGE IN-PLACE RENT BY COUNTRY In € per sqm/year YTD Mar 2024 2023 % var. % var. CER France 269.8 266.1 1.4% 1.4% The Netherlands 241.4 226.0 6.8% 6.8% UK 386.3 348.6 10.8% 7.4% Sweden 241.6 246.1 -1.8% -1.1% Germany 289.3 265.0 9.2% 9.2% Belgium 229.6 210.9 8.9% 8.9% Denmark

  52. Slide 52: Platform scalability: same store NOI margin

    PLATFORM SCALABILITY: SAME STORE NOI MARGIN At constant exchange rates Excluding leasehold expense Changing SS pool 68% 67.4% 66% 66.9% 65.9% 64% 64.4% 63.7% 62% 62.0% 60% 60.8% 59.9% 58% 58.1% 57.7% 56% 2014 (178 2015 (187 2016 (192 2017 (213 2018 (214 2019 (217 2020 (225 2021 (228 2022 (234 2023 (

  53. Slide 53: Platform scalability: same store revenue and opex per sqm

    PLATFORM SCALABILITY: SAME STORE REVENUE AND OPEX PER SQM At constant exchange rates Excluding leasehold expense Changing SS pool in €/sqm CAGR: +3.0% 290 307.3 288.3 260 266.1 230 248.4 249.0 252.9 241.1 244.5 234.8 236.1 200 170 140 110 93.9 98.8 89.9 90.6 88.5 88.3 86.7 89.6 89.2 90.2 CAGR: +1.0%

  54. Slide 54: Significant secured short-term pipeline (2024–2026)

    SIGNIFICANT SECURED SHORT-TERM PIPELINE (2024–2026) Figures listed in net sqm (000,s) Total +175.6 A flexible and low risk growth plan DE +108.7 • Pipeline (acquired, developed, under construction or signed) 6.6 70.8 31.3 represents: - a total investment of €493.4m UK 6.8 28.5 +35.3 - 12.6% expansio

  55. Slide 55: Expansion pipeline 2024-2026 (12.6% of rentable sqm)

    EXPANSION PIPELINE 2024-2026 (12.6% OF RENTABLE SQM) In € millions Number of 1 Direct project cost At closing rate Mar 2024 Property Region Country Project status Completion date Net sqm (000's) properties /Acquisition cost 2 Scheduled to open in 2024 18 71.9 205.4 Major redevelopments Top Box major

  56. Slide 56: Occupancy ramp up: 2015 to current developments

    OCCUPANCY RAMP UP : 2015 TO CURRENT DEVELOPMENTS Occupancy 100% 2018 openings 90% 2016 openings 2015 openings 2020 openings 2021 openings 2019 openings 80% 2017 openings 70% 2022 openings 60% 50% 40% 30% 20% 10% 0% M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M2

  57. Slide 57: Example of our proven strategy in London

    EXAMPLE OF OUR PROVEN STRATEGY IN LONDON: (M25) 2014-2023 2014 pool Num b er o f sto res 1 2014: 17 2014 pool 4 11 12 x 2 .4 2023: 40 2014 pool S q m rentab le 2014: 76.4 2014 pool 7 82 38 x 2 .7 (in sqm '000) 2023: 203.0 2014 pool R ented sq m 2014: 69.5 2014 pool 6 58 31 x 2 .3 (in sqm '000) 2023:

  58. Slide 58: NTA, LTV, Net debt/EBITDA, ICR evolution since IPO

    NTA, LTV, NET DEBT/ EBITDA, ICR EVOLUTION SINCE IPO (OCT 2018) At actual exchange rate LOAN -TO-VALUE (LTV) EPRA NET TANGIBLE ASSETS (NTA) In € millions 18.1% 17.4% 18.0% 4,307.8 16.9% 3,638.9 13.9% 13.0% 3,112.6 2,260.4 2,517.9 2,146.7 2018 2019 2020 2021 2022 2023 2018 2019 2020 2021 2022 2023 +10

  59. Slide 59: Shurgard is a UK REIT

    SHURGARD IS A UK REIT • Shurgard Self Storage Limited is a UK REIT since March 1, 2023; • The Group’s shares are still listed and traded on Euronext Brussels, with strong governance and financial reporting obligations; • Exemption from UK corporation tax on rental profits and capital gains arising f

  60. Slide 60: Legal disclaimer

    LEGAL DISCLAIMER All statements in this presentation, other than statements of historical facts, are forward-looking statements. These statements are based on the current expectations and views of future events and developments of the management of Shurgard and are naturally subject to uncertainty a

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