Manulife Financial Corporation · TSX:MFC

Manulife Financial — Shareholder Meeting (May 2017)

35 slides from Manulife Financial's shareholder meeting presentation, May 4, 2017

  1. Slide 1: Annual Meeting

    Annual Meeting Donald A. Guloien President & Chief Executive Officer Annual Meeting Thursday, May 4, 2017

  2. Slide 2: 2016: Substantial progress and achievement

    2016: Substantial progress and achievement Strategic Plan Customer Centricity Strong Operating Results

  3. Slide 3: Our dedicated employees

    Our dedicated employees 35,000 employees 70,000 agents

  4. Slide 4: Core Earnings and Net Income

    Core Earnings and Net Income Core Earnings Net Income +79% +62% $4.0B $2.9B $2.2B $1.8B 2012 2016 2012 2016 Note: All figures in CAD.

  5. Slide 5: Assets Under Management and Administration

    Assets Under Management and Administration +84% $977B $1,005B $531B 2012 2016 Q1'17 All figures in billions CAD. % increase is on a Canadian dollar basis.

  6. Slide 6: Market Capitalization

    Market Capitalization +93% $47.6B $24.7B 2012 May 1, 2017 Note: All figures in CAD.

  7. Slide 7: Total Shareholder Return

    Total Shareholder Return +104% +83% +43% MFC S&P 500 TSX From December 31, 2012 to May 1, 2017: Cumulative value of C$100 invested in Manulife on the Toronto Stock Exchange (TSX), S&P/TSX Composite, and S&P 500, assuming dividends are reinvested.

  8. Slide 8: Three consecutive years of dividend increases

    Three consecutive years of dividend increases +58% 20.5₵/sh 13.0₵/sh May 2014 February 2017 Quarterly Dividend: Cents per common shares; as of declaration date.

  9. Slide 9: We operate as John Hancock in the United States and Manulife in other parts of the world

    We operate as John Hancock in the United States and Manulife in other parts of the world.

  10. Slide 10: Our dual-lens approach

    Our dual-lens approach PURPOSE To help people achieve their dreams and aspirations, by putting customers’ needs first and providing the right advice and solutions.

  11. Slide 11: Our dual-lens approach

    Our dual-lens approach TOTAL PURPOSE SHAREHOLDER RETURN We carefully evaluate and prioritize projects and initiatives, and how we allocate our time, resources and capital, based on a realistic assessment of the value they can be expected to deliver for you, our shareholders.

  12. Slide 12: Efficiency and Effectiveness Savings

    Efficiency and Effectiveness Savings $500M 25% Ahead of target 2016 Note: All figures in CAD.

  13. Slide 13: Delivering for our customers

    Delivering for our customers $26 billion in payments Return on Pension and Medical Death Investment Retirement Needs Benefits Income

  14. Slide 14: Delivering for our customers

    Delivering for our customers “ “ “ Manulife has given me the I just wanted to let you know Can I just tell you how opportunity to reach my goal you really do touch people much I love you for getting of starting a small business. in your work. us into the John Hancock Vitality program?

  15. Slide 15: Delivering on our Purpose

    Delivering on our Purpose 22 million customers worldwide

  16. Slide 16: Canada

    Canada 1 st in Canada to underwrite up to $1M without fluids 1 st in Canada to underwrite HIV positive individuals

  17. Slide 17: 8x North America: Asia's middle class

    GDP Growth in Asia China 9.0% Cambodia 6.6% Vietnam 6.0% Indonesia 5.7% Asia’s middle class Philippines 5.6% Malaysia 4.8% Singapore 4.7% 8x North America by 2025 Source: International Monetary Fund, World Economic Outlook, April 2017. 10-year CAGR, 2006-2016, local currency constant prices.

  18. Slide 18: Asia

    Asia WE CHINA CHAT HONG KONG MACAU PHILIPPINES 1 st Self-serve online mutual fund INDONESIA platform in the market

  19. Slide 19: United States

    United States Program Discounts Applied 6.98 ETFs

  20. Slide 20: This page has been intentionally left blank

    This page has been intentionally left blank We operate as John Hancock in the United States and Manulife in other parts of the world.

  21. Slide 21: Regional partnerships

    Regional partnerships CHINA HONG KONG BANCASSURANCE SINGAPORE # 1 1 Source: LIA Market Share in Singapore1 and for Individual Life Insurance Business. INDONESIA

  22. Slide 22: Global Wealth and Asset Management

    Global Wealth and Asset Management Europe Middle East Latin America  Enhancing our scale and capabilities  Enhancing our institutional infrastructure  Expanding in Europe, the Middle East and Latin America

  23. Slide 23: Strategic acquisitions and partnerships

    Strategic acquisitions and partnerships

  24. Slide 24: Technology and customer centricity

    Technology and customer centricity

  25. Slide 25: Investing in innovation

    Investing in innovation Investments and Partnerships In-house acquisitions GREEN GARAGE

  26. Slide 26: Investing in our people

    Investing in our people Diversity Training Flexibility and Inclusion

  27. Slide 27: Awards and Recognition

    Awards and Recognition lassdoor BE ST v3 seuy > Forbes | 2016 | puaces To WORK BEST ee AMERICA’S 2) = LARGE wna PLACES 5))7/3 Eats POWERED BY STATISTA * 2011 * Employees’ Choice <0 “y SI. we: eG couse = = | INSURANCE MOST ADMIRED y CORPORATE CULTURES” 2015 Prosented by Watorscone Gustavson School of

  28. Slide 28: $39 million, 107,000 hours

    In addition to serving the needs of 22 million customers… $39 million to non-profit organizations 107,000 hours Volunteering in the community

  29. Slide 29: $1.5 billion

    In addition to serving the needs of 22 million customers… $1.5 billion in renewable energy and energy efficiency projects in 2016 Reduced the intensity of greenhouse gas emissions 24%

  30. Slide 30: Roy Gori, Incoming President

    Roy Gori, Incoming President

  31. Slide 31: Linda Mantia, Chief Operating Officer

    Linda Mantia, Chief Operating Officer

  32. Slide 32: Remembering Stephen Sigurdson

    Remembering Stephen Sigurdson

  33. Slide 33: Thank you to our Board of Directors

    Thank you to our Board of Directors

  34. Slide 34: Achieving strong results

    Achieving strong results Core earnings: +79% since 2012 Net income: +62% since 2012 AUMA: +84% since 2012 Market capitalization: +93% since 2012 TSR: over 100% since 2012 Helping 22 million customers achieve their dreams and aspirations.

  35. Slide 35: Thank you

    Thank you Annual General Meeting Thursday, May 4, 2017 We operate as John Hancock in the United States and Manulife in other parts of the world.

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