Slide 1: Investors Presentation filing letter to stock exchanges
January 29, 2025 BSE Limited National Stock Exchange of India Limited Floor 25, Phiroze Jeejeebhoy Towers, “Exchange Plaza”, Bandra-Kurla Complex, Dalal Street, Bandra (East), Mumbai-400001 Mumbai-400051 Security Code- 539978 NSE Symbol- QUESS Dear Sir / Madam, Sub: Investors Presentation Pursuant t
Slide 2: Q3 and 9M FY25 Earnings Presentation
Q3 and 9M FY25 Earnings Presentation 29th January 2025 1
Slide 3: Safe Harbor
Safe Harbor This presentation has been prepared by Quess Corp Limited (“Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, dir
Slide 4: Q3 & 9MFY25 Highlights
Q3 & 9MFY25 Highlights India’s leading Business Services company with 600,000+ headcount – recognized as the Great Place to Work (GPTW) for the sixth consecutive year 9MFY25 (YoY) Financial performance: • Revenue up by 11%; • EBITDA up by 13%; • PAT up by 59% and EPS growth of 51% Gross debt at ₹ 22
Slide 5: Value Creation Milestones
Value Creation Milestones Post IPO business growth Strategic divestments 7Y CAGR: Revenue 24% & EBITDA 17% Portfolio optimization through divestments with an IRR of 28% Pay back on Investments Shareholder Returns Cash break-even in 7 years on net Dividend of ~₹ 548 crs since FY21 investment of ₹ 2,0
Slide 6: Contents
Contents 1 Key Highlights 2 Platform-wise Updates 3 Financial Highlights 4 Company Overview 5 ©2023 Quess Corp Limited. All rights reserved.
Slide 7: Key Highlights
01 Key Highlights ©2023 Quess Corp Limited. All rights reserved. 6
Slide 8: Q3 FY25 – Financial Highlights
Q3 FY25 – Financial Highlights Figures In ₹ Cr Consolidated Q3 FY25 % YoY %QoQ Q3 FY25 % YoY % QoQ Revenue 5,519 14% 7% EBITDA 197 6% 1% PAT1 85 34% 9% EPS in ₹1 5.4 26% 12% Head Count 617k 11% 1% Net Cash /(Debt) 412 188% 16% Platform-wise Revenue %YoY %QoQ EBITDA %YoY %QoQ WFM 4,047 18% 8% WFM 92
Slide 9: 9M FY25 – Financial Highlights
9M FY25 – Financial Highlights Figures In ₹ Cr Consolidated 9MFY25 9MFY24 %YoY 9MFY25 9MFY24 %YoY Revenue 15,702 14,190 11% EBITDA 581 513 13% PAT c 290 182 59% EPS in ₹ 18.5 12.3 51% v Head Count 617k 557k 11% Net Cash /(Debt) 412 143 188% Platform-wise Revenue 9MFY25 9MFY24 %YoY EBITDA 9MFY25 9MFY
Slide 10: Q3 FY25 Financial Updates (Consolidated)
Q3 FY25 Financial Updates (Consolidated) Figures In ₹ Cr Revenue (In ₹ Cr) EBITDA (In ₹ Cr) & margin (%) 14% 6% 199 50.0% 5,519 196 197 186 188 40.0% 5,179 190 30.0% 4,910 5,003 4,842 20.0% 3.9% 4.1% 3.8% 3.8% 3.6% 10.0% 150 0.0% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 7% 1% PAT*
Slide 11: Q3 New Joinee workforce snapshot
Q3 New Joinee workforce snapshot Sector wise additions Q2 Additions in leading States Q2 Operational metrics (Q2) (Net Add of 7,524) 11,793 Gender UTTAR PRADESH 3,099 482 CRT 12,886 3,744 Male Female Education 932 50 DELHI 1,933 (75) 83% (74%) 17% (26%) BIHAR 1,153 1,122 IT/ITeS 3,086 160 Joinee Inf
Slide 12: Platform-wise Updates
02 Platform-wise Updates ©2023 Quess Corp Limited. All rights reserved. 11
Slide 13: Workforce Management – Performance Snapshot
Workforce Management – Performance Snapshot Financial metrics Revenue (In ₹ Cr) EBITDA from operations (In ₹ Cr) 18% 3% 91 92 92 4,046 90 89 3,747 3,622 3,430 3,476 2.6% 2.6% 2.4% 2.4% 2.3% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 8% 0% Key developments • 124 new contracts having
Slide 14: Workforce Management – Operational Performance
Workforce Management – Operational Performance Associate Headcount (in ‘000) Associate: Core FTE^(Gen Staff) 13% (13)% 498 503 427 483 405 398 452 357 371 444 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 1% 4% F&F 34 32 36 40 40 Collect & Pay - Headcount SG&A / Revenue (IT Staffing) 3
Slide 15: Workforce Management – Segment wise Distribution
Workforce Management – Segment wise Distribution Segment-wise distribution 1% 1% 1% 9% 1% 5% Revenue Headcount distribution distribution 85% 97% General Staffing IT Staffing India Overseas Staffing Others General Staffing IT Staffing India Overseas Staffing Others ©2023 Quess Corp Limited. All right
Slide 16: Workforce Management – Customer Insights
Workforce Management – Customer Insights Customer Insights (Gen. Staffing) 3% BFSI 5%3% Retail 26% 28% 11% Industrials Customer Top 10 Sector Telecom 49% 7% Concentration Concentration Next 40 FMCG (% Revenue) Others (% Revenue) Others 25% 15% 29% Logistics IT/ITES Customer Insights (QITS) 2% 9% 3%
Slide 17: Workforce Management - Domestic IT Staffing
Workforce Management - Domestic IT Staffing Revenue Contribution % Headcount Contribution % 10% 12% 9% 28% 28% 24% 48% 51% 52% ITeS ITeS Enterprise 12% Enterprise 12% 7% 62% 60% 67% GCC GCC 40% 37% 41% Q3FY23 Q3FY24 Q3FY25 Q3FY23 Q3FY24 Q3FY25 New on-board Contribution % Client breakup % 12% 10% 10%
Slide 18: Global Technology Solutions – Performance Snapshot
Global Technology Solutions – Performance Snapshot Financial metrics Revenue (In ₹ Cr) EBITDA from operations (In ₹ Cr) 10% 3% 646 113 111 625 108 109 610 107 604 588 18.3% 18.8% 17.5% 17.5% 17.1% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 3% 1% Key developments • 61 new contracts w
Slide 19: Global Technology Solutions – Operational Performance
Global Technology Solutions – Operational Performance Operating Metrics Revenue Distribution Revenue / Employee (In 000’s) 10% 5% 117 120 116 119 123 150 11% 11% 13% 12% 13% 100 11% 9% 9% 7% 7% 50 33% 28% 30% 29% 0 33% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 3% HRO Records Processed (Allsec: In ₹ lacs) 51% 51
Slide 20: Global Technology Solutions – Segment-wise Distribution
Global Technology Solutions – Segment-wise Distribution Revenue Distribution (GTS) CLM and Non-voice BPO Sector-wise distribution Customer Concentration (% Revenue) 12% 14% BFSI 7% IT/ITES 8% Telecom/Media 49% 52% Industrials 5% 37% Retail/FMCG Others 16% Top 10 Next 40 Others Geographic distributio
Slide 21: Operating Asset Management – Performance Snapshot
Operating Asset Management – Performance Snapshot Financial metrics Revenue (in ₹ Cr) EBITDA from operations (in ₹ Cr) 15% 4% 40 39 39 38 800 38 37 768 37 36 733 36 35 710 35 695 34 33 5%4.7% 5.2% 5.4% 4.8% 4.8% 32 31 30 4% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 4% 2% Key develo
Slide 22: Operating Asset Management – Operational Performance
Operating Asset Management – Operational Performance Associate Headcount (in ‘000) Revenue/Headcount/Month (₹ '000) 4% 11% 28 27 27 27 26 26 26 100 26 95 25 94 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 91 90 (2)% Associate to Core ratio 0% 150 105 100 98 103 105 100 50 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 0 Q3'24 Q4'2
Slide 23: Operating Asset Management – Segment-wise Distribution
Operating Asset Management – Segment-wise Distribution By Headcount By Revenue 9% 4% 3% 11% 6% 8% 21% 61% 59% 18% IFMS Security Services Industrial Services Telecom Network Services Others IFMS Security Services Industrial Services Telecom Network Services Others ©2023 Quess Corp Limited. All rights
Slide 24: Operating Asset Management – Customer Insights
Operating Asset Management – Customer Insights Customer Insights (IFM + Security) 12% 20% 27% 14% 36% Sector Customer 11% Concentration Concentration (% Revenue) 1% 7% 19% 16% 37% IT/ITES Education Industrials BFSI Top 10 Next 40 Others Real Estate Telecom Healthcare & Hospitality Others Diversified
Slide 25: Product Led Business – Performance snapshot
Product Led Business – Performance snapshot Financial metrics Revenue* (In ₹ Cr) EBITDA from operation* (In ₹ Cr) (29)% 37 38 39 39 26 -5 -8 -8 -9 -14 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 (35)% *Historical nos. for Revenue and EBITDA adjusted ex. Qdigi Key developments • Reven
Slide 26: Product Led Business – foundit Snapshot
Product Led Business – foundit Snapshot New Search Profiles (‘000) Job Posting (‘000) 268% 34% 2,591 879 2,428 2,019 624 1,404 439 404 588 549 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 (17)% (33)% Profile Updates (Mn) Recruiter Search (Mn) 68% 25% 13.4 3.6 3.8 3.8 3.9 4.5 7.2 6.9 9
Slide 27: Financial Highlights
03 Financial Highlights ©2023 Quess Corp Limited. All rights reserved. 26
Slide 28: Income Statement
Income Statement Particulars ( in ₹ Cr) Q3 FY25 Q3 FY24 YoY Q2 FY25 QoQ 9M FY25 9M FY24 YoY Total Revenue 5,519 4,841 14% 5,179 7% 15,702 14,190 11% Reported EBITDA 197 186 6% 196 1% 581 513 13% Reported EBITDA % 3.6% 3.8% (26 bps) 3.8% (20 bps) 3.7% 3.6% 9 bps Depreciation & amortisation 69 72 (4)%
Slide 29: Segment Reporting
Segment Reporting Quarter ended Particulars ( In ₹ Cr) Dec-23 Mar-24 Jun-24 Sep-24 Dec-24 Workforce Management Revenue 3,430 3,476 3,622 3,747 4,047 EBITDA 90 91 89 92 92 EBITDA % 2.6% 2.6% 2.4% 2.4% 2.3% Global Technology Services Revenue 588 604 610 625 646 EBITDA 108 113 107 109 111 EBITDA % 18.3
Slide 30: Company Overview
04 Company Overview ©2023 Quess Corp Limited. All rights reserved. 29
Slide 31: India’s largest business services platform, driving productivity for customers
India’s largest business services platform, driving productivity for customers In-store & Industrial Operations Field Sales* Collections* & Maintenance Front End Processes Marketing Omni channel CLM & Installation & After Services* Backoffice Services Sales Services* Compliance Tech Manned & Electro
Slide 32: We lead with technology and innovation
We lead with technology and innovation Digital Hire-to-Retire Technology-led Frontline Productivity Sourcing Digital workflow management Digital sourcing via Qjobs and foundit WorQ WorkTech platform to remotely assign & monitor tasks Recruiting Digitally skilling End-to-end ATS ReQruit platform for
Slide 33: Our Journey from a Staffing Solution to a Tech-Enabled Business Service Provider
Our Journey from a Staffing Solution to a Tech-Enabled Business Service Provider 2020 - 2024 2025 and Beyond 2014 - 2020 Proposed 3-way demerger 2007 - 2013 Services Platform Business Services • Workforce Management • Staffing • Skilling • Operating Asset Mgmt. HR Services • Recruitment • Facility •
Slide 34: Our operations are spread across synergistic platforms
Our operations are spread across synergistic platforms Workforce Management Operating Asset Management General Staffing Facilities Professional Staffing Security Industrials Overseas Staffing Telecom Global Technology Solutions Product Led Business CLM Voice White Collar Jobs Non voice BPO Blue Coll
Slide 35: An overview (I/II)
An overview (I/II) Workforce Global Technology Operating Asset Product-Led Management (WFM) Solutions (GTS) Management (OAM) Businesses (PLB) General Staffing BPM FMS Business portfolio IT Staffing HR Outsourcing Industrial Asset Mgmt. Talent Platform International Staffing InsurTech Telco Asset Mgm
Slide 36: An overview (II/II)
An overview (II/II) Workforce Management Global Technology Operating Asset Product-Led (WFM) Solutions (GTS) Management (OAM) Businesses (PLB) #1 staffing player in India One of the top BPM players in #1 operating asset mgmt. co. by #2 job board platform in India domestic market range of services Am
Slide 37: Quess Corp Demerger
Quess Corp Demerger Quess Corp Limited Digitide Solutions Limited Bluspring Enterprises Limited Conneqt – General Staffing Professional Staffing Integrated Facility Industrial India CLM and India India Management Digital Consulting Services Quess Singapore IT Allsec – Terrier – APAC IT Staffing 73%
Slide 38: Statutory Milestones for Demerger – target closure by Q1 FY26
Statutory Milestones for Demerger – target closure by Q1 FY26 Completed In-Process Not initiated Q1 FY26 Q4 FY24 Q2 FY25 Q3 FY25 Q4 FY25 Application with Stock Filed Scheme of Filed NCLT application Convening of NCLT Final hearing of petition of Exchanges, Corporate Arrangement and Board post receip
Slide 39: Awards and Recognitions
Awards and Recognitions Recognized as “Great place to Ranked 46 in SIA’s top 100 largest Certified as a Great Place to Work” for 6th consecutive time global staffing firms in 2023 Work in 2024 for the fifth consecutive year India's 40 Best workplace in Health Accredited for Inclusive practices by Re
Slide 40: Disclaimer
About Quess Corp Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology enabled staffing and managed outsourcing