Community Financial System, Inc. · NYSE:CBU

Community Financial System — Q4 2023 Earnings Presentation

45 slides from Community Financial System's earnings presentation, Jan 23, 2024

  1. Slide 1: Investor Presentation February 2024

    FEBRUARY 2024 Investor Presentation COMMUNITY BANK SYSTEM, INC. | NYSE: CBU

  2. Slide 2: Disclaimers

    Disclaimers Forward‐Looking Statements This presentation contains comments or information that constitute forward-looking statements (within the meaning of the Private Securities Litigation Reform Act of 1995), which involve significant risks and uncertainties. Forward-looking statements often use w

  3. Slide 3: About CBU

    $15.6B About CBU in total assets SUCCESSFUL AND GROWING FINANCIAL SERVICES COMPANY operating four scaled, complementary business lines Employee Benefit & Insurance & Risk Banking Wealth Management Administration Services Services Aggregate Revenue Mix • Large bank capabilities with • Retirement Plan

  4. Slide 4: Our Investment Thesis

    Return on Assets2 1.50% 1.24% 1.12% 1.29% 1.19% 1.06% 1.12% 1.12% 1.06% Our Investment Thesis 0.87% 0.50% 2023 3-Yr Avg 5-Yr Avg 10-Yr Avg 3 CBU KRX (median) CBU - Operating • ABOVE AVERAGE RETURNS WITH BELOW AVERAGE RISK Net Charge-off Ratio2 0.20% 0.16% • Below average risk: minimize volatility ac

  5. Slide 5: Focus on Revenue Quality, Diversification and Sustainable Results

    Focus on Total Revenue1 Growth Revenue $800 7.3% total revenue 10-year CAGR (2013-2023) $704.3 Millions $700 Quality, $600 $500 $363.4 Diversification $400 $300 $200 and Sustainable $100 $0 Results 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Net Interest Income Noninterest Revenue • Our busine

  6. Slide 6: Growing, Recurring Noninterest Revenues

    Growing, Noninterest Revenues1: Strong Contributions from Recurring Fee-generating Businesses Millions $300 9.4% noninterest revenues1 50% Noninterest 10-year CAGR (2013-2023) $267.0 45% $250 40% Revenues 37.9% $200 35% 32.7% $150 30% 38% of revenue in 2023 $119.0 25% $100 • Longstanding focus on gr

  7. Slide 7: Performance

    Full Year 2023 Performance 3.14% net interest margin • Q4 2023 fully-diluted GAAP EPS of $0.63 and non-GAAP operating EPS of $0.761, down $0.34 and $0.20, respectively, from the fourth quarter of 2022 (FTE)2 3.7% • Fourth quarter 2023 adjusted pre-tax, pre-provision net revenue per share (non-GAAP)

  8. Slide 8: Banking

    Banking Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking | Financial Services | Operating Performance and Key Indicators | Appendix 8

  9. Slide 9: Market-leading Community Bank

    Market-leading Ranked as one of America’s most trustworthy banks of 2023 by Newsweek Community Bank • In-footprint lender with deep knowledge of our markets and first or second market share in approximately two- thirds of the towns where we do business1 • Core focus on credit quality and low funding

  10. Slide 10: Disciplined Proven Acquirer

    Disciplined Proven Acquirer • Successful in-market strategy focused on high quality banking partners through low-risk, accretive acquisitions • Proven acquirer well-positioned in consolidating industry for continued growth in current footprint and contiguous markets Most Recent Banking Transaction N

  11. Slide 11: Core Deposit Strength

    17% cycle to date deposit beta1 19% cycle to date funding beta1 Core Deposit 24% cycle to date interest-bearing deposit beta1 Strength Core Deposit Strength Supports Low Overall Funding Costs $14 2.5% • Excellent core deposit customer base $12.9 Billions • Focus on generating and retaining core non-

  12. Slide 12: Granular, Stable & Diverse Deposit Base

    Over 80% Granular, Stable & Diverse * of the Company’s deposit balances Deposit Base are either insured by the FDIC or secured through municipal pledging *Estimate; as of 12/31/2023 Average Consumer Deposit Average Business Deposit Average Nonmaturity Deposit Accounts over $250K1 Account Balance1: R

  13. Slide 13: In-footprint Lender

    In-footprint Lender $743K average commercial loan relationship • Diversified and high-quality loan portfolio with in-footprint Diversified Loan Portfolio1 focus 1% 3% 1% 1-4 Family Resi Real Estate • $9.70 billion in total loans as of December 31, 2023 1-4 Family Resi Construction 1-4 Family Jr Lien

  14. Slide 14: Business Lending

    0.07% 10-year average Business Lending net-charge off ratio (2014-2023) Well diversified lending portfolio C&I, Owner Occupied CRE & All Other Business1 Non-Owner Occupied CRE (“NOO CRE”)2 ($1.75 billion) ($2.33 billion) All Other Industries 6.4% Pro, Scientific and Utilities Retail Technical Servic

  15. Slide 15: Consumer Lending

    Consumer Lending Durable loss history versus industry1 0.12% Consumer Real Estate Loss History2,3 0.10% Consumer Real Estate ($3.73 billion) 0.08% 0.06% • Broad product set including non-conforming, FHA, VA and 1st time 0.04% homebuyers program 0.02% 0.00% • 88% consumer mortgage / 12% home equity 2

  16. Slide 16: Organic Loan Growth

    Organic Loan Loan Growth Growth $9.70 $9.5 • Q4 2023 loan growth of 2.7% $9.0 $8.81 • Last twelve months (“LTM”) overall loan Billions $8.5 growth of 10.2% • All major loan segments produced positive $8.0 organic loan growth during the last twelve months $7.5 • Business loans: 12.0% $7.0 • Consumer

  17. Slide 17: Optimizing Delivery Channels for Growth

    • Addressing redundancies through consolidations and expanding digital banking services • Optimizing Delivery 54 branches consolidated from 2019 through 2023 • The Company expects to invest in the retail network through de novo branch expansion in new, more densely populated markets throughout the c

  18. Slide 18: Digital Transformation

    Digital Transformation Supporting customers’ preference towards digital while enhancing efficiencies Recent Accomplishments What’s Next • Rolled out a credit monitoring and education tool • Enhancing digital account opening process to include more funding • Enhanced personal banking budgeting tool o

  19. Slide 19: Robust Net Interest Income

    Net Interest Income Growth and Robust Net Net Interest Margin (FTE)1 6.3% net interest income $500 10-year CAGR (2013-2023) 4.50% Millions Interest $437.3 $450 Q4 $109.2 $400 3.91% 4.00% Income $350 $300 Q3 3.50% $107.8 • Net interest income (“NII”) of $109.2 million for Q4 $250 $244.4 3.14% 2023 de

  20. Slide 20: Financial Services

    Financial Services Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking | Financial Services | Operating Performance and Key Indicators | Appendix 20

  21. Slide 21: Employee Benefit Services: BPAS

    • Our benefits business is the primary contributor of noninterest revenue Employee Benefit which has grown at a 11.8% 10-year CAGR (2013-2023). Services: BPAS • A leading national provider of administration services, investment expertise and technology enabling clients nationwide to consolidate reti

  22. Slide 22: Insurance & Risk Services: OneGroup

    Serving much of the East Insurance & Risk Coast through offices in NY, PA, MA, SC and FL Services: OneGroup More than $300 million in total annual premiums 100+ years of industry experience • OneGroup is a leading risk management and insurance broker providing holistic solutions $47.1M • Business In

  23. Slide 23: Wealth Management Services

    In August 2023, the Bank’s Trust Division, Community Wealth Bank Trust Services, was renamed Nottingham Trust to better align branding and Management reflect the range of products and services offered Services $31.9M 100+ years of industry experience TTM revenue, up 0.9% from the prior year period •

  24. Slide 24: Operating Performance and Key Indicators

    Operating Performance and Key Indicators Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking | Financial Services | Operating Performance and Key Indicators | Appendix 24

  25. Slide 25: Operating Performance Summary

    Operating Performance Summary As of December 31, 2023 Financial Q4 2023 % Change 2023 % Change in millions, from in millions, Highlights except EPS Q4 2022 except EPS from 2022 Net interest income $109.2 (2.7%) $437.3 4.0% Noninterest revenues1 67.7 6.3% 267.0 3.2% Operating expenses2 119.9 12.9% 46

  26. Slide 26: Strong Asset Quality

    Strong Asset Quality Historically Strong Asset Quality Metrics1 Non-Performing Assets2 Net Charge-offs (“NCOs”) 0.20% 0.90% 0.18% 0.80% 0.16% 0.70% 0.14% 0.15% 0.60% 0.12% 0.50% 0.10% 0.36% 0.34% 0.40% 0.08% 0.30% 0.06% 0.04% 0.06% 0.20% 0.02% 0.10% 0.00% 0.00% 2014 2015 2016 2017 2018 2019 2020 202

  27. Slide 27: Allowance Industry Comparison

    Allowance Industry Comparison Ample loss coverage compared to industry Allowance for Credit Losses (“ACL”) Ratio1 Allowance Loss Coverage1 (ACL Ratio / 10-year Average Net Charge-Off Ratio3) 1.80% 5.40x 1.60% 1.54% 5.2x 5.20x 1.40% 5.00x 1.20% 1.00% 4.80x 0.80% 0.69% 4.60x 0.60% 4.4x 4.40x 0.40% 4.2

  28. Slide 28: Liquidity Position & Sources

    Liquidity Position & Sources Conservative approach Dollars in thousands December 31, 2023 • Loan to deposit ratio of 75.1% as of December 31, 2023 Cash and cash equivalents $190,962 • Investment portfolio consists of lower risk investments FHLB borrowing availability 1,370,085 FRB borrowing capacity

  29. Slide 29: Consistent Returns and Low Volatility Drive Premium Results

    Consistent Delivering superior risk- adjusted returns Returns and Low 28% of operating revenues2 is non-banking Volatility Drive (2023) Premium Results Price/ TTM EPS 30.00x 25.00x Investment Profile 20.00x 21.3 As of December 31, 2023 15.00x 14.5 Closing Stock Price $52.11 52-week High Stock Price

  30. Slide 30: Solid Capital Position

    Solid Capital Strong Capital Position $2.5 20% Billions Position 18% $2.0 14.76% 16% $1.7 $1.7 14% Ready to support growth $1.5 12.05% 12% • Tier 1 leverage ratio maintained well above PCA1 10% 9.34% well-capitalized standards to support future $1.0 8% organic growth and M&A 5.75% 6% • Risk-based ca

  31. Slide 31: Shareholder Returns & Key Investment Merits

    Shareholder Committed to successful operating strategy focused on intelligent low- Superior long-term return to shareholders Returns & Key risk acquisitions, organic growth, and prudent capital management and long-standing dividend growth Investment Strong fundamentals with Long-term Merits consiste

  32. Slide 32: Creating Excess Value

    Longstanding commitment to growing dividend benefits Creating Excess Value for our partners and shareholders For CBU’s Partners and Shareholders Total Shareholder Returns Since Announcement 205% 300% (Including Day 1 Premium) dividend increase since Wilber acquisition announcement 250% 250% 200% 112

  33. Slide 33: Corporate Responsibility Initiatives

    Corporate Responsibility Initiatives Integrating sustainability and corporate responsibility into our business practices • Our Culture and Diversity Council oversees initiatives focused on diversity and equity across key 2023 Corporate areas of talent acquisition and retention, employee community se

  34. Slide 34: Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking |

    Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking | Financial Services | Operating Performance and Key Indicators | Appendix 34

  35. Slide 35: Appendix

    Appendix Community Bank System, Inc. | Feb 2024 About CBU & Strategy | Banking | Financial Services | Operating Performance and Key Indicators | Appendix 35

  36. Slide 36: Primary Subsidiaries

    Employee Benefit Wealth Insurance & Risk Banking & Administration Management Services Services Benefit Plans Community Investment Community Bank, N.A. OneGroup NY, Inc. Administrative Services, Services, Inc. Inc. Benefit Plans Primary Nottingham Advisors, Administrative Services, Inc. LLC Nottingha

  37. Slide 37: Peer Group

    Total Assets Market Peer Company Name Ticker Location ($000)1 Cap ($M)1 Atlantic Union Bkshs Corp. AUB Richmond, VA 21,166,197 2,741 Berkshire Hills Bancorp Inc. BHLB Boston, MA 12,430,821 1,080 Eastern Bankshares Inc. EBC Boston, MA 21,133,278 2,505 F.N.B. Corp. FNB Pittsburgh, PA 46,157,693 4,941

  38. Slide 38: Reconciliation of GAAP and Non-GAAP

    Reconciliation of GAAP and Non-GAAP Community Bank System's management uses the term "non-GAAP" financial measures in their analysis of the Company's performance and operations. Management believes that these non-GAAP financial measures helps investors and analysts measure underlying core performanc

  39. Slide 39: Equity-to-Assets

    Equity-to-Assets Dollars in thousands 2017 2018 2019 2020 2021 2022 2023 Total assets Total assets (GAAP) $10,746,198 $10,607,295 $11,410,295 $13,931,094 $15,552,657 $15,835,651 $15,555,753 Goodwill and other intangible assets, net (825,088) (807,349) (836,923) (846,648) (864,335) (902,837) (897,987

  40. Slide 40: Free Cash Flow

    Free Cash Flow Dollars in thousands, except per share data Q4 2018 2019 2020 2021 2022 2023 2023 Diluted Earnings per Share (GAAP) $3.24 $3.23 $3.08 $3.48 $3.46 $2.45 $0.63 Operating Diluted Earnings per Share (non-GAAP) $3.23 $3.29 $3.24 $3.49 $3.58 $3.36 $0.76 Net income (GAAP) $168,641 $169,063 $

  41. Slide 41: Return on Assets

    Return on Assets Dollars in thousands Q4 2018 2019 2020 2021 2022 2023 2023 Average Total Assets $10,665,209 $11,043,173 $12,896,499 $14,835,025 $15,567,139 $15,242,884 $15,333,131 Net income (GAAP) $168,641 $169,063 $164,676 $189,694 $188,081 $131,924 $33,706 Return on Assets (GAAP) 1.58% 1.53% 1.2

  42. Slide 42: Net Interest Margin

    Net Interest Margin Dollars in thousands Q4 2018 2019 2020 2021 2022 2023 2023 Net interest margin Net interest income $345,055 $359,174 $368,403 $374,412 $420,630 $437,285 $109,190 Total average interest-earning assets 9,368,198 9,663,634 11,358,162 13,393,383 14,548,665 14,078,061 14,222,287 Net i

  43. Slide 43: Operating Revenues

    Operating Revenues Dollars in thousands Q4 2018 2019 2020 2021 2022 2023 2023 Noninterest revenues/ total revenues (GAAP) Noninterest revenues 224,059 230,619 228,419 246,235 258,725 214,834 67,769 Total revenues 569,114 589,793 596,822 620,647 679,355 652,119 176,959 Noninterest revenues/ total rev

  44. Slide 44: Pre-tax, Pre-provision Components

    Pre-tax, Pre-provision Components Dollars in thousands, except per share data 2023 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 Q4 2023 Pre-tax, pre-provision net revenue Net income (GAAP) $131,924 $188,081 $52,530 $5,798 $48,291 $44,129 $33,706 Income taxes 36,307 52,233 14,779 1,175 13,182 11,861 10,089 I

  45. Slide 45: Thank you!

    Thank you! INVESTOR RELATIONS CONTACT Mr. Joseph E. Sutaris EVP & Chief Financial Officer Joseph.Sutaris@cbna.com 315.445.7396

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