Transurban Group Ltd. · ASX:TCL

Transurban — Investor Day (May 2015)

78 slides from Transurban's investor day presentation, May 5, 2015

  1. Slide 1: Investor Day 5 May 2015

    INVESTOR DAY 5 MAY 2015

  2. Slide 2: Disclaimer & Basis of Preparation

    DISCLAIMER & BASIS OF PREPARATION This publication is prepared by the Transurban Group comprising Transurban Holdings Limited (ACN 098 143 429), Transurban Holding Trust (ARSN 098 807 419) and Transurban International Limited (ACN 121 746 825). The responsible entity of Transurban Holding Trust is T

  3. Slide 3: Agenda

    AGENDA 10.00 Welcome Scott Charlton Chief Executive Officer 10.30 Strategy Michele Huey Group General Manager Strategy Sue Johnson Group General Manager Customer Operations and Human Resources Lisa Tobin Group General Manager Technology 11.30 Finance Adam Watson Chief Financial Officer 12.00 Lunch 1

  4. Slide 4: Welcome

    transurban WELCOME A lll 0 eesenasste ees paassssesa ee stn tEtEEE

  5. Slide 5: Consistent Strategy

    CONSISTENT STRATEGY To be the partner of choice with governments providing effective and innovative urban road infrastructure utilising core capabilities NETWORK COMMUNITY DEVELOPMENT TECHNOLOGY OPERATIONS PLANNING / ENGAGEMENT / DELIVERY AND CUSTOMER FORECASTING MANAGEMENT 5

  6. Slide 6: Delivering on Strategy

    DELIVERING ON STRATEGY MELBOURNE CityLink Tulla Widening financial close GLIDe rolled out across CityLink TransLink Operations in-housed Western Distributor announced SYDNEY Cross City Tunnel acquired M5 Widening completed Lane Cove on-ramp NorthConnex construction commenced M2 and LCT O&M in-housed

  7. Slide 7: Consistent Growth in Distributions

    CONSISTENT GROWTH IN DISTRIBUTIONS GROWTH DRIVERS FY15 GUIDANCE 39.5 CENTS  Strong underlying network traffic  Embedded price escalation across concessions  Operational efficiencies across technology, operations and maintenance  Traffic uplift from development projects − improved traffic flows i

  8. Slide 8: Long-Term Value Creation

    LONG-TERM VALUE CREATION WEIGHTED AVERAGE CONCESSION LIFE CONCESSION EXTENSIONS M5 WEST WIDENING M5 3.3 years to 2026 Gateway 37 years to 2051 QUEENSLAND Logan 37 years to 2051 MOTORWAYS ACQUISITION Clem7 37 years to 2051 GBB 49 years to 2063 CITYLINK TULLA WIDENING CityLink 1 year to 2035 M2 2.1 ye

  9. Slide 9: To Strengthen Communities Through Transport

    TO STRENGTHEN COMMUNITIES THROUGH TRANSPORT WESTERN DISTRIBUTOR  New motorway connection from CityLink to West Gate Freeway  Expansion of existing West Gate Freeway  Second major river crossing  New entry to the CBD  Improved port access 9

  10. Slide 10: Western Distributor Project Economics

    WESTERN DISTRIBUTOR PROJECT ECONOMICS $5 - 5.5 BILLION ANTICIPATED PROJECT COST PROPOSED FEDERAL TOLLING FUNDING CITYLINK CONCESSION 10

  11. Slide 11: Safety

    SAFETY ROAD INJURY CRASH INDEX3 (ICR) COMPARISON HIGHLIGHTS 25  Zero employee lost-time injuries for 12 Broader USA network ICR - indicative4 months ̶ 5.7 million construction hours 20 Broader Australian network ICR – indicative4 without a lost-time injury1  New medium-term road safety strategy 15

  12. Slide 12: Positioning for the Future

    POSITIONING FOR THE FUTURE POLICY TECHNOLOGY CUSTOMER STRATEGY 12

  13. Slide 13: Strategy

    STRATEGY MICHELE HUEY, GROUP GENERAL MANAGER STRATEGY LISA TOBIN, GROUP GENERAL MANAGER TECHNOLOGY SUE JOHNSON, GROUP GENERAL MANAGER CUSTOMER OPERATIONS AND HUMAN RESOURCES

  14. Slide 14: Policy Opportunities to Address Emerging Trends

    POLICY OPPORTUNITIES TO ADDRESS EMERGING TRENDS POLICY  Road pricing reform over medium to long term  Potential to address funding issues for roads  Opportunity for efficiency gains in network operations 14

  15. Slide 15: Emerging Trends

    EMERGING TRENDS CURRENT INFRASTRUCTURE SPENDING SIGNIFICANT URBAN POPULATION OUTSTRIPS INCOME1 GROWTH EXPECTED 35 10 CURRENT (2015) AUSTRALIAN DOLLARS (BILLIONS) POPULATION SIZE (MILLIONS) 30 FORECAST (2053) 8 25 20 6 15 4 10 2 5 EXPENDITURE INCOME MELBOURNE SYDNEY BRISBANE Source: BITRE Yearbook 20

  16. Slide 16: Advocating for Road Pricing Reform

    ADVOCATING FOR ROAD PRICING REFORM COMMUNITY ATTITUDES “Reform of road pricing "Australia now has and provision should be an opportunity to a priority.” Competition Policy Review (‘The Harper Review’) March 2015 “Well-designed user charges should be used engage in structural reform of road provision

  17. Slide 17: Transurban Road Network Preference Study

    TRANSURBAN ROAD NETWORK PREFERENCE STUDY PRACTICAL, REAL-WORLD EXAMINATION OF COMMUNITY AND ROAD-USER ATTITUDES TO ROAD PRICING MODELS ASSESS CUSTOMER UNDERSTAND DEMONSTRATE INFORM PROVIDE ATTITUDES AND BEHAVIOURAL TECHNOLOGY AND EDUCATE TANGIBLE PREFERENCES RESPONSES EXAMPLES STAKEHOLDERS DATA 17

  18. Slide 18: Study Design and Delivery

    STUDY DESIGN AND DELIVERY STUDY DESIGN PILOT PROCESS STUDY ROLL OUT ANALYSIS PHASE Q4 FY15 Q1 FY16 Q1 FY16 Q2 FY16 Q3 FY16 Q4 FY16 Detailed design Targeted pilot study Targeted Targeted study Targeted post Targeted commencement commencement participant commencement study analysis project recruitment

  19. Slide 19: Technology No Longer a Barrier

    TECHNOLOGY NO LONGER A BARRIER CRITICAL TECHNOLOGY FOR BROADER ROAD PRICING INTRODUCED CURRENT STATE IN AUSTRALIA – CRITICAL MASS 18.5 million GPS-enabled smartphones GPS 2000: personal GPS products launched in use ON BOARD DIAGNOSTIC 2007: OBD connector mandated as 60% of vehicle fleet have an OBD

  20. Slide 20: Significant Opportunities Emerging Through Technology

    SIGNIFICANT OPPORTUNITIES EMERGING THROUGH TECHNOLOGY TECHNOLOGY  Road network pricing opportunities  Efficient road network operations  Optimised traffic management  Expanded customer interfaces 20

  21. Slide 21: Advances in Transport Technology

    ADVANCES IN TRANSPORT TECHNOLOGY TRANSPORT DIGITISATION IS RAPIDLY ACCELERATING KEY TRENDS  Internet-connected vehicles − 250M connected vehicles by 20201 − Target for 50% of vehicles sold with connectivity solutions in 20152 − Adoption of in-vehicle technologies is reaching critical mass2  Driver

  22. Slide 22: Network Management Opportunities

    NETWORK MANAGEMENT OPPORTUNITIES NOW MEDIUM TERM LONG TERM ROADSIDE MEASURES SHIFT TO SMART VEHICLES DRIVERLESS VEHICLES  Variable speed signs  Internet-connected vehicles  Driverless vehicles  Lane use management  Accurate vehicle tracking communicating with centralised systems  Over height d

  23. Slide 23: Technology Partnership

    TECHNOLOGY PARTNERSHIP DEVELOPMENT OF ROAD-USER TECHNOLOGIES ROAD OWNER/OPERATOR TELECOMMUNICATIONS NAVIGATION, MAP AND ANALYTICS SOFTWARE TRAFFIC SERVICES PEOPLE | SOLUTIONS | OUTCOMES 23

  24. Slide 24: Improving Customer Offering

    IMPROVING CUSTOMER OFFERING CUSTOMER STRATEGY  Focus on customer experience  National model driving value and efficiencies  Migration to self-service customer interfaces 24

  25. Slide 25: Expanding Customer Base

    EXPANDING CUSTOMER BASE AUSTRALIAN CUSTOMER BASE1 USA CUSTOMER BASE 3.5 3.5 3.0 3.0 CUMULATIVE UNIQUE TRANSPONDERS 2.5 2.5 CUSTOMERS (MILLIONS) USED ON ASSETS (MILLIONS) 2.0 2.0 1.5 1.5 1.0 1.0 0.5 0.5 0.0 0.0 2 2 FY13 FY14 FY15 FY13 FY14 FY15 1. Includes CityLink, go via, Roam and Roam Express acco

  26. Slide 26: Enhancing Customer Experience

    ENHANCING CUSTOMER EXPERIENCE MIGRATION TO SELF SERVICE (CITYLINK) 180,000 160,000 140,000 120,000 100,000 CITYLINK CUSTOMER 80,000 INTERACTIONS 60,000 FY13 FY15 VOLUME DIGITAL1 40,000 Online transactions 45% 62% Calls 20,000 0 JAN 2013 JUL 2013 JAN 2014 JUL 2014 JAN 2015 1. Excludes payment transac

  27. Slide 27: National Model Driving Benefits

    NATIONAL MODEL DRIVING BENEFITS NUMBER OF SERVICE OUTLETS ENHANCING CUSTOMER EXPERIENCE INCREASING OPERATIONAL EFFICIENCY FY14 FY15  More customer service  Economies of scale VIC 814 1,708 channels − Costs savings through − increasing convenience and national contracts e.g. tag FY14 FY15 accessibi

  28. Slide 28: Finance

    FINANCE ADAM WATSON, CHIEF FINANCIAL OFFICER

  29. Slide 29: Capital Strategy

    CAPITAL STRATEGY CONSISTENTLY EFFICIENTLY FUND MAINTAIN STRONG COST EFFICIENT GROWING GROWTH INVESTMENT GRADE FUNDING THROUGH DISTRIBUTIONS CREDIT METRICS MARKET CYCLES 29

  30. Slide 30: Capital Strategy

    CAPITAL STRATEGY MAINTAIN STRONG INVESTMENT COST EFFICIENT FUNDING CONSISTENTLY GROWING EFFICIENTLY FUND GROWTH GRADE CREDIT METRICS THROUGH MARKET CYCLES DISTRIBUTIONS 22₵ 24₵ 27₵ 29.5₵ 31₵ 35₵ 39.5₵ FY09 FY10 FY11 FY12 FY13 FY14 FY15 Compound annual growth of more than 10% since FY09 (inclusive of

  31. Slide 31: Capital Strategy

    CAPITAL STRATEGY CONSISTENTLY GROWING MAINTAIN STRONG INVESTMENT COST EFFICIENT FUNDING DISTRIBUTIONS EFFICIENTLY FUND GROWTH GRADE CREDIT METRICS THROUGH MARKET CYCLES CITYLINK TULLA WIDENING NORTHCONNEX QM ACQUISITION CROSS CITY TUNNEL ACQUISITION 95 EXPRESS LANES LANE COVE TUNNEL 2500 ACQUISITION

  32. Slide 32: Capital Strategy

    CAPITAL STRATEGY CONSISTENTLY GROWING MAINTAIN STRONG COST EFFICIENT FUNDING EFFICIENTLY FUND GROWTH DISTRIBUTIONS INVESTMENT GRADE THROUGH MARKET CYCLES CREDIT METRICS 31 DEC 2014 TARGET STRONG INVESTMENT GRADE CREDIT METRICS FFO/DEBT1 ~8% 8 - 12%2 Strong investment grade ratings SENIOR – S&P: BBB

  33. Slide 33: Funding Plan

    CAPITAL STRATEGY CONSISTENTLY GROWING MAINTAIN STRONG INVESTMENT DISTRIBUTIONS EFFICIENTLY FUND GROWTH GRADE CREDIT METRICS COST EFFICIENT FUNDING THROUGH MARKET CYCLES FUNDING PLAN 30 JUNE 2013 31 DECEMBER 2014 CORPORATE DEBT BOOK CORPORATE DEBT BOOK  Diversify funding sources  Extend tenor in lo

  34. Slide 34: Debt Book

    DEBT BOOK NEAR TERM OPPORTUNITIES– PARTICULARLY AT AUSTRALIAN ASSET LEVEL CORPORATE AUSTRALIA NON-RECOURSE US NON-RECOURSE1 31 DECEMBER 2014 31 DECEMBER 2014 31 DECEMBER 2014 Total debt A$5.1b Total debt1 A$7.0b Total debt A$1.5b Average tenor 4.8yrs Average tenor1 3.2yrs3 Average tenor1 31.4yrs Ave

  35. Slide 35: Portfolio Hedged Against Economic Cycles

    PORTFOLIO HEDGED AGAINST ECONOMIC CYCLES INTEREST COST MINIMISED REVENUE BENEFITS DEBT BOOK SUBSTANTIALLY HEDGED1 INFLATION-LINKED TOLL PRICING2,3  Fixed rate hedging reduces exposure to interest rate movements  Asset portfolio provides a mix of inflation protection and exposure to upside  Extend

  36. Slide 36: Tax Profile

    TAX PROFILE AMORTISATION OF CAPITAL STAPLED STRUCTURE TAX INTEGRITY INVESTMENT  Infrastructure assets require  Critical to investment appeal  TCL rated ‘low risk’ by the billions of dollars of upfront and ability to fund long term Australian Tax Office capital investment leading to infrastructure

  37. Slide 37: Sydney Network

    SYDNEY NETWORK ANDREW HEAD, GROUP GENERAL MANAGER NEW SOUTH WALES

  38. Slide 38: Market Overview

    MARKET OVERVIEW HIGHLIGHTS  Continued strong traffic performance across the network, following Hills M2 and M5 enhancements  NorthConnex construction commenced in February  GLIDe roadside system successfully rolled out on Hills M2 and Eastern Distributor  Agreement to restructure O&M services on

  39. Slide 39: Network Optionality – Development

    NETWORK OPTIONALITY – DEVELOPMENT ENHANCED TRAFFIC FLOWS FROM CIRCA $1.1B OF NETWORK INVESTMENT ON M2 AND M5 AVERAGE DAILY TRAFFIC GROWTH 20% STAGED LANE AND RAMP OPENINGS 15% 10% 0% 5% STAGED LANE M2 UPGRADE M5 WIDENING OPENINGS M2 COMMENCED COMMENCED -5% LANE COVE TUNNEL M5 SOUTH WEST WESTLINK M7

  40. Slide 40: Network Optionality – Development

    NETWORK OPTIONALITY – DEVELOPMENT CONCESSION EXTENSIONS M7 32 YEARS 11.4 YEARS M2 37 YEARS 6.1 YEARS M5 16 YEARS 3.3 YEARS ED 41 YEARS LCT 27 YEARS 11.5 YEARS CCT 21 YEARS 2005 2007 2009 2011 2013 2025 2027 2035 2037 2046 2048 40

  41. Slide 41: Network Optionality – Pricing

    NETWORK OPTIONALITY – PRICING COMMERCIAL VEHICLE PRICING ALIGNED TO COSTS AND BENEFITS TRUCK TOLL MULTIPLIER POST ENHANCEMENT TIME SAVINGS 3.5x 3.0x M2 40 MINUTES 2.5x 2.0x 1.5x NorthConnex 15 MINUTES ED 1.0x M2 M5 0.5x M7 LCT M5 15 MINUTES CCT FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 41

  42. Slide 42: Network Optionality – O&M

    NETWORK OPTIONALITY – O&M OPERATIONS AND MAINTENANCE EFFICIENCIES CONSOLIDATION OF O&M1 STRATEGIC RATIONAL  Existing 33-year evergreen  New KPI regime drives O&M contract with stronger performance Leighton Services on ED restructured1 − Up to 40% of contractor’s profit  ED and CCT operations in-

  43. Slide 43: Network Optionality – Technology

    NETWORK OPTIONALITY – TECHNOLOGY TOLLING TECHNOLOGY ROADSIDE SERVICES CENTRAL BACK OFFICE SERVICES (GLIDe) (PHYSICAL INFRASTRUCTURE) ASSET SERVICES RETAIL SERVICES DATA CAPTURE TRIP TOLL COLLECTION CUSTOMER CONSTRUCTION MANAGEMENT  Identifies the  Links trip to vehicle/eTAG  Vehicle trip customer

  44. Slide 44: Network Optionality – Technology

    NETWORK OPTIONALITY – TECHNOLOGY GLIDe ROLL-OUT AUG 2014 GLIDe asset services – M2 and ED CURRENT BENEFITS FUTURE OPPORTUNITIES  Increased system reliability  Rich source of data for JULY 2015 GLIDe asset system customer travel preferences – M7 and LCT  Reduced leakage and behaviours GLIDe retail

  45. Slide 45: Network Opportunity

    NETWORK OPPORTUNITY GOVERNMENT TIMELINE WESTCONNEX $2B allocated to NSW Government for 2014 WestConnex Stage 2 D&C tender process commenced for Stage 2 2015 M4 Widening commenced (Stage 1a) Construction scheduled to commence on King Georges Road interchange (part of Stage 2) Preferred D&C to be sele

  46. Slide 46: Melbourne Network

    MELBOURNE NETWORK VIN VASSALLO, GROUP GENERAL MANAGER VICTORIA

  47. Slide 47: Market Overview

    MARKET OVERVIEW HIGHLIGHTS  Continued refinement of operating model  CityLink Tulla Widening renegotiation reached financial close on 30 April − construction to commence as planned in October 2015  Western Distributor market-led proposal has been positively received by government and progressed t

  48. Slide 48: CityLink Tulla Widening

    CITYLINK TULLA WIDENING REVISED AGREEMENT SCOPE FUNDING  TCL to undertake all widening  TCL project cost increased works on CityLink from $850M to $1B  Federal Government has  Additional costs offset by: committed $200M for widening ̶ reduced disruption to Melbourne Airport ̶ lower state payment

  49. Slide 49: CityLink Tulla Widening Project Economics

    CITYLINK TULLA WIDENING PROJECT ECONOMICS Toll price Index of minimum 4.5% extended by one year Truck multiplier (effective in one increment 1 April 2017) HCV tolls move from 1.9 x to 3 x HCV (day) from 1.3x to 3x HCV (night) from 1.3x to 2x Concession LCV from 1.3x to 1.6x extension One year extens

  50. Slide 50: CityLink Tulla Widening

    CITYLINK TULLA WIDENING ORIGINAL SCOPE REVISED SCOPE BENEFITS  Increased control  Reduced integration risk  Reduced traffic disruption 50

  51. Slide 51: Western Distributor

    WESTERN DISTRIBUTOR BY 2031 MELBOURNE’S 200K WESTERN REGION IS EXPECTED TO GROW BY % 56 VEHICLES CROSS THE WEST GATE BRIDGE EVERY DAY (State of Victoria, 2014) (VicRoads, 2014) BY 2041 PORT OF 20K MELBOURNE TRAFFIC IS FORECAST TO INCREASE BY TRUCK TRIPS WERE % MADE ON INNER-WEST ROADS EVERY DAY IN 2

  52. Slide 52: Western Distributor

    WESTERN DISTRIBUTOR PRELIMINARY BENEFIT COST1 RATIO OF 1.6X 1. Prepared by Deloitte Access Economics in accordance with Austroads standards. 52

  53. Slide 53: Western Distributor Overview

    WESTERN DISTRIBUTOR OVERVIEW WEBB DOCK ACCESS IMPROVEMENTS Upgrading Cook Street and the West Gate Freeway to Bolte Bridge ramp, complementing port works already underway WEST GATE FREEWAY WIDENING 50% additional capacity by adding two lanes each way from M80 Ring Road to the Western Distributor tun

  54. Slide 54: TCL Proposal - Staged Delivery

    TCL PROPOSAL - STAGED DELIVERY OVERVIEW 2016 2017 2018 2019 2020  Transurban has progressed to Stage 3 of the Victorian WEBB DOCK ACCESS Government’s Market-led Proposal process WEST GATE FREEWAY WIDENING WESTERN DISTRIBUTOR 54

  55. Slide 55: Project Benefits

    PROJECT BENEFITS TRANSPORT ECONOMIC COMMUNITY BUSINESS  Travel time savings:  Preliminary benefit cost ratio  Up to 50% less trucks on  Increased motorway capacity − bypasses up to 14 sets of (BCR) of 1.6 times1 local streets enhances freight productivity traffic lights  Including wider economi

  56. Slide 56: Brisbane Network

    BRISBANE NETWORK WESLEY BALLANTINE, GROUP GENERAL MANAGER QUEENSLAND

  57. Slide 57: Market Overview

    MARKET OVERVIEW HIGHLIGHTS  Integration driving benefits – on track to outperform bid budget  National operations model driving improvements to customer service  Solid traffic performance across all assets during Q3FY15 – Logan Motorway traffic growth strong post pavement works  Legacy Way expec

  58. Slide 58: Integration Update

    INTEGRATION UPDATE INTEGRATION ON TRACK PROGRAM TIMELINE KEY ACHIEVEMENTS 2 JUL 2014 DEC 2014 MAR 2015 NOW JUL 2015 JUL 2016 2017  Queensland Motorways rebranded Transurban  Redefined Queensland National Corporate Integrated O&M leadership customer system tolling and integration  Aligned vision,

  59. Slide 59: Integration Update

    INTEGRATION UPDATE NATIONAL MODEL DRIVING BENEFITS EMPLOYEE COSTS MARGIN IMPROVEMENT  Reduction in annualised  Further margin improvement direct employee costs expected as benefits annualise 59

  60. Slide 60: National Customer Operations

    NATIONAL CUSTOMER OPERATIONS CALL HANDLING TIMES SELF SERVICE RATES 350 65% 60% 300 55% 50% 250 45% 200 40% 35% FY15 FY16 FY17 FY18 FY19 FY15 FY16 FY17 FY18 FY19 BAD DEBT RATE 0.3% Queensland FY15 National Customer Service Rate 0.2% 0.1% FY15 FY16 FY17 FY18 FY19 60

  61. Slide 61: Network Development – Legacy Way Opening

    NETWORK DEVELOPMENT – LEGACY WAY OPENING HIGHLIGHTS  4.6km road tunnel that connects the Western Freeway at Toowong with the Inner City Bypass ( ICB) at Kelvin Grove  Western Freeway to ICB in just four minutes − avoids seven sets of traffic lights  Improved connectivity to a range of destination

  62. Slide 62: Legacy Way Ramp Up

    DISCOUNT PERIOD 1 – FIRST ~5 MONTHS OF OPERATION LEGACY WAY RAMP UP TOLLS INCREASE BY CPI TOLL TOLLING STRATEGY INCREASE  12 month discount period for private vehicles TOLL INCREASE − designed to optimise first impression of asset for expected users DISCOUNT TOLL PERIOD FULL TOLL PERIOD  Providing

  63. Slide 63: Network Opportunities – AirportLink

    NETWORK OPPORTUNITIES – AIRPORTLINK OVERVIEW  Sale process expected to begin in near term  Asset demonstrating steady state characteristics – as at December 2014, ~80% of AirportLink traffic were go via customers  Modest growth expected over near term with impacts from improvements to key alterna

  64. Slide 64: Investment Discipline

    INVESTMENT DISCIPLINE COMPARISON OF TCL AND VENDOR TRAFFIC FORECASTS TCL APPROACH YEAR-ON-YEAR TRAFFIC GROWTH (AADT %)  Commitment to accurate forecasting – alignment of interest as long-term operator 2.9%  Detailed network modelling enables 2.4% rigorous assessment of key inputs 1.1% 0.7%  Model

  65. Slide 65: Development Opportunities

    DEVELOPMENT OPPORTUNITIES HIGHLIGHTS Logan Motorway pinch points  Actively exploring solutions to relieve bottle necks Gateway Upgrade North  TCL undertaking final assessment of tenders on behalf of the State Government  Formal recommendation to be made to the State Government by end of May Pacif

  66. Slide 66: Northern Virginia Network

    NORTHERN VIRGINIA NETWORK JENN AUMENT, GROUP GENERAL MANAGER NORTH AMERICA

  67. Slide 67: Market Overview

    MARKET OVERVIEW HIGHLIGHTS  Continued 495 ramp-up  Early and safe delivery of 95 Express Lanes with more than 5.6M safe hours  Successful migration to joint system  95 Express Lanes commenced operations early (December 2014) 67

  68. Slide 68: Network Synergies

    NETWORK SYNERGIES  Fully integrated tolling and traffic management system % 45 SAVINGS  Consolidated traffic control room  Single customer interface for ON 495 CONTROL service and information needs ROOM OPERATIONS  Consistent network enforcement and incident response 68

  69. Slide 69: Managed Lanes Networks

    MANAGED LANES NETWORKS ESTABLISHED TWO ASSETS IN RAMP-UP $210,000 GROWING CUSTOMER BASE AVERAGE DAILY REVENUE (USD) 495 EXPRESS LANES $160,000 Average new monthly 48,000 customers1 More Beltway users becoming  12% $110,000 customers2 95 EXPRESS LANES $60,000 Total unique customers 550,000 $10,000 D

  70. Slide 70: 95 and 495 Express Lanes

    95 AND 495 EXPRESS LANES 1ST QUARTER OF OPERATIONS 1ST QUARTER OF OPERATIONS OPERATION LENGTH OF FACILITY 16km (10 miles) 45km (28 miles) AVERAGE WORKDAY TRAFFIC 23,308 43,165 AVERAGE TRIP LENGTH 10.5km (6.5 miles) 20.43km (12.7 miles) AVERAGE WEEKEND DAY TRAVEL $8,082 $35,024 PEAK PERIOD 6:30-9:00a

  71. Slide 71: Unreliable General Purpose Lanes

    UNRELIABLE GENERAL PURPOSE LANES FULL LENGTH PEAK 95 SOUTHBOUND EXPRESS AND GENERAL PURPOSE LANES1 250 200 MINUTES 150 GENERAL PURPOSE LANES 100 50 95 EXPRESS LANES AVERAGE TIME JAN-15 FEB -15 MAR -15 APR -15 1. Maximum trip time on workdays 71

  72. Slide 72: Express Lanes Indicative Travel Time Savings

    95 EXPRESS LANES INDICATIVE TRAVEL TIME SAVINGS TRAVEL TIME SAVINGS – FULL-LENGTH PEAK 95 SOUTHBOUND1 160 AVERAGE SAVINGS MAXIMUM SAVINGS  More than two hours of MINUTES OF TRAVEL TIME SAVINGS savings experienced 120 80 40 0 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 1. Average workday in February 20

  73. Slide 73: Dynamic Tolling Algorithm

    DYNAMIC TOLLING ALGORITHM $20 DELIVERING VALUE FOR $15 CUSTOMERS $10 MANAGING OPERATIONAL ISSUES $5 OPTIMISING $0 FRIDAY REVENUE MONDAY TUESDAY WEDNESDAY THURSDAY 95 END-TO-END TOLL 495 END-TO-END TOLL 73

  74. Slide 74: Active Management

    ACTIVE MANAGEMENT GROWING E-ZPASS BASE INCREASED LANE AVAILABILITY ON 95 1.0M > 3 HRS 70% 83% GATE REVERSAL TIME 71 MINUTES 0.6M 2012 2015 DEC-2014 APR-2015 E-ZPASS USAGE ON 95 EXPRESS LANES HIGH SELF-SERVICE PAYMENT RATE 100% 96% 91% 0% DEC-2014 APR-2015 74

  75. Slide 75: Shared Value - Policy Outcomes

    SHARED VALUE - POLICY OUTCOMES 95 NORTHBOUND GENERAL PURPOSE LANES KEY ACHIEVEMENTS AVERAGE TRAVEL TIMES 70 68  Reduced travel times for 95 general purpose 65 lanes 62  Increased options for carpools and buses 60 MINUTES OF TRAVEL  Direct returns on State investment 54 – 495 > 29 times investment

  76. Slide 76: Continuous Network Enhancements

    CONTINUOUS NETWORK ENHANCEMENTS  Engaged partnership with local and state governments – New access point in Tysons – Auxiliary lanes to ease transitions – Extensions  Network expansion opportunities 76

  77. Slide 77: Summary

    transurban SUMMARY er “He 11398 UNS 2 pee

  78. Slide 78: Consistent Strategy

    CONSISTENT STRATEGY To be the partner of choice with governments providing effective and innovative urban road infrastructure utilising core capabilities NETWORK COMMUNITY DEVELOPMENT TECHNOLOGY OPERATIONS PLANNING / ENGAGEMENT / DELIVERY AND CUSTOMER FORECASTING MANAGEMENT 78

Transurban Group — Investor Day (May 2015) on 6ix