Lumen Technologies, Inc. · NYSE:LUMN
Lumen Technologies — Investor Presentation (October 2023)
64 slides from Lumen Technologies's investor presentation, Oct 6, 2023
Slide 1: Lumen SASE Solutions Customer presentation
Lumen SASE ® Solutions Customer presentation 10/6/2023 Services not available everyw here. Business customers only. Lumen may change, cancel or substitute products and services, or vary them by service area at its sole discretion w ithout Services not available everywhere. Lumen may change, cancel o
Slide 2: Agenda
Contents • Customer journey – Transformation, common concerns, network and security evolution, Fit-for- purpose • Customer use cases • Lumen SASE Solutions – Flexible architecture, Global presence, grow-as-you-go adoption, how it Agenda works, • The Lumen difference – Solution components, bringing i
Slide 3: The journey
The journey Navigating today’s business environment is like opening a new frontier. Our compass provides direction, but the path to take is often uncertain. The choice of technology becomes a risk requiring inherent attributes that justify adoption. • The ability to change course quickly • Convergen
Slide 4: Network and security challenges
Network and security challenges • What do I move to the cloud? What do I keep in my data center? • How can I evolve my private network to improve access to and performance of cloud services? • How can I centralize and simplify visibility and control over network access and security policy? • How do
Slide 5: Network and security evolution
Network and security evolution Work from anywhere Unified security • Convergence of WAN and • Branch and headquarter locations cloud secure access • Intellectual property • Application traffic shaping • Cloud applications across multiple networks • Compliant data protection • User permission, device
Slide 6: Fit-for-purpose
Fit-for-purpose • Flexible adoption of cloud-based services that address specific customer challenges • Flexible network access options that fit location needs including public internet, broadband, wireless, and private network with a unified application and security policy management experience • F
Slide 7: Lumen SASE Solutions
Lumen SASE Solutions ® Network SASE Security Fully converged. Flexibly managed. 7 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 8: Flexible architecture
Flexible architecture Lumen developed our SASE portfolio in response to customer requests for a flexible, easily managed architecture to address today’s complex network and security requirements. • Cloud-based services with fast deployment times • A converged easy to use management experience • Incr
Slide 9: Secure Service Edge (SSE) components
Lumen SASE Secure Service Edge (SSE) components Software defined Zero Trust Network Access application-centric (ZTNA) for work from network control with Next anywhere security as a Generation Firewall (NGFW) ZTNA substitute for VPN SD-WAN Secure Web Gateway Data Loss Prevention (SWG) to popular brow
Slide 10: Incremental points of flexible adoption
Incremental points of flexible adoption Multiple service partners Lumen managed network Multiple hosting options Consultative direct sales or Simplified adoption of a Public and private network Customer designed location digital buying experience consistent service portfolio options with global conn
Slide 11: U.S. headquartered business global site availability
U.S. headquartered business global site availability Lumen SASE Solutions extends our service Canada sites reach to sites located in EMEA and Canada • Lumen SASE customers must be sold within the U.S. • Lumen SASE with Versa and Fortinet on- U.S. EMEA sites premises at EMEA and Canada locations head
Slide 12: Grow-as-you-go WAN transformation
Grow-as-you-go WAN transformation • SD-WAN application traffic shaping across multiple networks and clouds • Hosted on-premises, in cloud SASE gateways, or both • ZTNA secure remote access to corporate data and cloud applications • No additional premise equipment required • Remote branch and cloud a
Slide 13: SASE is an archetype for business transformation
SASE is an archetype for business transformation Secure branch Work from anywhere • SD-WAN Zero Trust Network Access (ZTNA) Client application-aware routing user authentication and authorization • Next Gen Firewall (NGFW) SASE gateway SSE Unified Threat Management (UTM) • Secure Web Gateway (SWG) we
Slide 14: Lumen SASE Solutions – How it works
Lumen SASE Solutions – How it works Data center Cloud applications SASE Edge Device or customer CPE Public Web SaaS Service hosting • On-premise • In the SASE gateway Lumen and Partner SASE hosted gateways • Or both FWaaS SWG CASB SASE Edge Device or Hybrid customer CPE Network SSL/TLS ZTNA IPS/IDS
Slide 15: Dynamic scalability
Dynamic scalability Businesses need to simplify and centralize networking and security. They need the agility to endlessly scale and centrally control application experiences. They desire flexible management and simplified service delivery. They want the option to leave routine service management of
Slide 16: Meet Hardy
IT Director Challenge • Embracing a hybrid workforce model • Understanding and planning the network migration needed to support such a transition. Responsibility - Assessing networking needs • Researching security solutions • Collaboration with IT and Security team • Vendor evaluation • Future-proof
Slide 17: Hardy needs an application centric network
Hardy needs an application centric network Hardy’s ideal state Components General internet • Centralized simplified network and security 3rd party clouds* visibility and policy control www • Cloud Access Security Broker (CASB) application access permissions Internet • Secure Web Gateway (SWG) defens
Slide 18: Journey begins - remote work anywhere
Journey begins - remote work anywhere Customer data centers Hardy’s problem I need secure access to compliant data and cloud applications from 3rd party clouds anywhere, for remote workers. I don’t need another standalone solution. General internet www Lumen value Internet • Cloud hosted Zero Trust
Slide 19: Journey continues - branch gateway (No SD-WAN)
Journey continues - branch gateway (No SD-WAN) Hardy’s problem Customer data centers • Most of the workforce remains on the corporate WAN with a few off-network branch locations General internet 3rd party clouds • Applications in multiple clouds requiring an expanded security perimeter www • Disjoin
Slide 20: Ideal state: integrated SASE
Ideal state: integrated SASE Hardy’s problem • I want to integrate my solution across my legacy network, data center assets, cloud infrastructure, and applications General internet • On-board remote workers and devices securely while segmenting their rd 3 party clouds* access between networks. www •
Slide 21: The Lumen difference
The Lumen difference Lumen is focused on radically simplifying the process with flexible options that meet your needs today with the ability to quickly scale with ease tomorrow. Our best-in-class service partners support on-premises and cloud-based service designed to meet the diverse needs of your
Slide 22: Lumen SASE Solutions summary
Lumen SASE Solutions summary • SD-WAN, NGFW, ZTNA, SWG, CASB, DLP Service partners • Individually purchased • Lumen Marketplace • Lumen direct sales Purchase • Indirect partner sales • Online order progress visibility • SSE on demand Availability Global across the U.S., EMEA and Canada • Lumen hoste
Slide 23: Lumen managed services
Lumen® managed services 23 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 24: Solutions service wrapper detail
Lumen SASE Solutions service wrapper detail Overview Elements Self-managed extras • Implementation project Full solution management management • Project management • Design consultation • Security policy Cumulative elements • Implementation • SOC as a Service Outsourced elements that allow Professio
Slide 25: Management at every stage of adoption
Management at every stage of adoption Advice Run Discover and analyze Manage and monitor Continuously improve Define, design, and innovate and deploy Optimize Execute Network + Edge + Security 25 © 2023 Lumen Technologies. All Rights Reserved.
Slide 26: Lumen digital buying and service management experience
Lumen digital buying and service management experience 26 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 27: Lumen SASE Solutions purchasing paths
Lumen SASE Solutions purchasing paths Lumen Marketplace Lumen Direct Sales • Online design and purchase • Traditional consultative sales experience • Multiple partner options • Opportunities to cross-sell Lumen platform elements (network, cloud, edge) 27 © 2023 Lumen Technologies. All Rights Reserve
Slide 28: Lumen SASE Solutions digital experience
Lumen SASE Solutions digital experience Lumen® Marketplace Lumen® SASE Manager Service partner • Lumen SASE Solution • Configure your SASE Solution portal design and purchase by location and users • Create and manage • Add Lumen network and • Add new sites, users and SD-WAN and security security ser
Slide 29: Lumen SASE Solutions marketplace
Lumen SASE Solutions marketplace Design and purchase in a few easy steps 1. Choose your Lumen SASE Solutions provider 2. Choose the available services from the provider 3. Choose the total number and device sizes for each of your service locations 4. Identify the number of remote user clients ne
Slide 30: Lumen SASE Manager
Lumen® SASE Manager Configure, update, and manage your entire Lumen SASE Solution from one place 1. Existing service upgrades and additions 2. Add new sites and users 3. Lumen SASE Solutions site configuration 4. Ticket and support generation and current status 5. Lumen alerts and notifica
Slide 31: Expanded internet threat insight and remediation
Expanded internet threat insight and remediation 31 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 32: Lumen SASE Solutions with Rapid Threat Defense
Lumen SASE Solutions with Rapid Threat Defense • Proactively defend against unique and emerging threats. Unmatched visibility of Black Lotus Labs powered by data from one of the largest and most deeply peered networks and third-party threat feeds. • Seamless experience for our customers. Threat inte
Slide 33: Bringing it all together – The Lumen difference
Bringing it all together – The Lumen difference Lumen delivers a high-performance, deeply managed service experience Lumen SASE Managed Service Software framework Lumen Experience • Centralized design Coming Soon Cloud • Online purchase Network Edge Lumen Edge Gateway • Automated deployment Over 2,2
Slide 34: Lumen SASE Solutions service partner comparison
Lumen SASE Solutions service partner comparison Services Network SD-WAN ✓ ✓ ✓ High availability ✓ ✓ ✓ Security Service Edge (SSE) NGFW ✓ ✓ SWG ✓ ✓ ✓ ZTNA ✓ ✓ CASB ✓ ✓ DLP ✓ ✓ Forti Analyzer Customer SIEM via Syslog Event Logging Customer SIEM via Syslog Customer SIEM via Syslog Customer SIEM via API
Slide 35: Lumen SASE Solution vertical use cases
Lumen SASE Solution vertical use cases 35 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 36: Lumen SASE Solutions use cases
Lumen SASE Solutions use cases Securing remote workforces for Centralized integration of SD- better managed access to sensitive WAN and security for efficient data or resources delivery and secure access to business applications and data Instituting a Zero Trust security Hybrid workforce access thro
Slide 37: Lumen SASE Solutions healthcare
Lumen SASE Solutions healthcare • Centralized data center sharing Protected Health Information (PHI) across multiple cloud-based applications • Significantly increased remote Electronic Medical Records (EMR) access to minimize patient impact on hospitals while maintaining optimal care • Required imp
Slide 38: A day in the life of Electronic Medical Records (EMR)
A day in the life of Electronic Medical Records (EMR) Third-party medical supplier Cloud Campus Clinic Cloud Private Data Center Lab results Partner Clinic electronic patient Campus with scan delivery Social Services Radiology results Care giver device containing EMR applications Diagnosis EMR Elect
Slide 39: Lumen SASE Solutions healthcare expected outcomes
Lumen SASE Solutions healthcare Cloud applications Expected outcomes Public Web SaaS • High-performing application access SASE gateways • Lower infrastructure costs with single provider FWaaS SWG CASB management Anti SSL/TLS • Faster response to patient needs ZTNA IPS/IDS DLP Virus Inspection • Secu
Slide 40: Lumen SASE Solutions retail
Lumen SASE Solutions retail • Growing consumer goods company expanded sales to branded retail locations, large ecommerce, and social venues • Integrated in-store and online shopping experience supporting customer discounts and automated checkout • Secure access to customer data and site updates for
Slide 41: A day in the life of omnichannel retail
A day in the life of omnichannel retail Warehouse order Cloud-based POS application and inventory system Private data center POS Inventory Inventory scanner Ecommerce warehouse website application Mobile account team Mobile users Automated checkout Smartphone payment Shop from Ecommerce home platfor
Slide 42: Lumen SASE Solutions retail expected outcomes
Lumen SASE Solutions retail Cloud applications Expected outcomes Web SaaS Public • Maintained productivity for highly distributed sales and retail staff SASE gateways FWaaS SWG CASB • Secure application access from any device for ZTNA IPS/IDS DLP Anti SSL/TLS Virus Inspection select users • Centrali
Slide 43: Lumen SASE Solutions financial
Lumen SASE Solutions financial • Customers no longer drive to a local bank branch preferring to use a variety of devices and network connectivity to access banking applications and websites • Cloud-based bank applications must be available 100% of the time and include the highest level of security •
Slide 44: A day in the life of omnichannel banking
A day in the life of omnichannel banking Digital Banking Data Center Digital Banking Cloud Payment App Cloud Mobile banking Work from Payment App home Data Center Bank HQ and Bank ATM Call Center Bank branch Bank kiosk Work from anywhere Broadband/LTE Bank Data Center Bank Data Center DIA IP VPN Pri
Slide 45: Lumen SASE Solutions financial expected outcomes
Lumen SASE Solutions financial Cloud applications Expected outcomes Public Web SaaS • Lumen Hybrid networking and SASE Solutions unite to deliver secure access to high-performing applications SASE gateways from anywhere FWaaS SWG CASB • Secure remote worker access to productivity apps using ZTNA and
Slide 46: Lumen SASE Solutions hospitality
Lumen SASE Solutions hospitality • Guests and businesses alike expect consistent access to cloud-based experiences they enjoy at home, and at work • Secure access to a wide variety of application types, from new product demos and private customer information – to at-home entertainment accounts, requ
Slide 47: The multi-segmented SASE hospitality experience
The multi-segmented SASE hospitality experience Third-party Guest On-site Event Center and applications restaurant Hotel applications Guest rooms Restaurant applications Event venue Conference Center Conference Center Conference applications Center On-site retail Transportation services Retail appli
Slide 48: Lumen SASE Solutions hospitality expected outcomes
Lumen SASE Solutions hospitality Cloud applications Expected outcomes Public Web SaaS • Broadband and LTE traffic secured with ZTNA access to SASE secure cloud gateway SASE gateways • Guest Wi-Fi is segmented and authenticated with FWaaS SWG CASB metered access to a segregated open network supportin
Slide 49: Lumen SASE Solution use case study
Lumen SASE Solution use case study 49 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 50: Construction engineering and architecture
Construction engineering and architecture Simplified operations with SASE enhanced analytics supporting a busy IT organization Overview • Headquartered in Dallas, TX • 20 nationwide offices Problem • Required government compliant secure transmission of data • Loss of MPLS provider accelerated networ
Slide 51: Lumen SASE story
Lumen SASE story • Lumen DIA was chosen as a cost-effective network alternative to MPLS providing increased bandwidth at a lower cost • Lumen SASE Solutions on top of DIA provides SD-WAN centralized application visibility and routing control • A host of data and application security features were ad
Slide 52: Summary
Summary 52 © 2023 Lumen Technologies. All Rights Reserved.
Slide 53: Lumen is well-positioned to deliver secure, high-performing applications, virtually anywhere
Lumen is well-positioned to deliver secure, high-performing applications, virtually anywhere Next-gen distributed applications need to be closer to customers and assets US intercity fiber miles Highly distributed compute 6M+ ~ 60% more capacity then market competitors High performance networking Glo
Slide 54: Lumen SASE Solutions fulfill business outcomes
Lumen SASE Solutions fulfill business outcomes Desired customer outcomes Lumen SASE Solutions Leading partners integrate with Lumen to provide Improved customer experience secure application access to approved users on any device, virtually anywhere they need it Design, purchase, and configure, your
Slide 55: The difference
The Lumen SASE Solutions difference A network and security experience that is centrally controlled, fully converged, and flexibly managed Lumen Platform SASE Partner ecosystem Connectivity, compute, and Diverse ecosystem of partners orchestration meets specific business needs Security expertise Digi
Slide 56: Next steps
Next steps Discovery meeting Lumen SASE Solution overview • Identify stakeholders in your organization • Lumen offers a SASE assessment to help who are developing the SASE strategy. businesses prepare for implementation. • Understand your objectives and goals to • Jointly identify key priorities and
Slide 57: Appendix
Appendix 57 © 2023 Lumen Technologies. All Rights Reserved. © 2023 Lumen Technologies. All Rights Reserved.
Slide 58: Lumen SASE Solutions – Fortinet service devices
Lumen SASE Solutions – Fortinet service devices Size Model Description Performance • Desktop model • 5 – GigE RJ45 ports X-Small 40F • Optional Wi-Fi and 3G/4G LTE modem 200Mbps bandwidth • Rack or wall mount option • Desktop model Small 60F • 10 – GigE RJ45 ports 750Mbps bandwidth • Rack or wall mo
Slide 59: Lumen SASE Solutions – VMware service devices
Lumen SASE Solutions – VMware service devices Size Model Description Performance • Desktop model 200Mbps bandwidth • 6 – 1GigE RJ45 ports, 2 – 1Gbps SFP ports X-Small 610N • Integrated Wi-Fi • Rack and wall mount options • Desktop model 750Mbps bandwidth • 6 – 1GigE RJ45 ports, 2 – 1Gbps SFP ports S
Slide 60: Lumen SASE Solutions with Versa service devices
Lumen SASE Solutions with Versa service devices Size Model Description Performance • Desktop model • 4 – GigE RJ45 ports, 2 - 1G SFP, 8GB memory, X-Small Advantech FWA1012 Atom C3558 processor Up to 100Mbps bandwidth • Rack mount available • Desktop model • 5 – GigE RJ45 ports, 2 – 1G SPF, 8GB RAM,
Slide 61: Lumen managed service wrapper details
Lumen managed service wrapper details Pro-managed Self-managed CPE, License Rental ✓ ✓ Consult design and lifecycle advisory support Consult discover network support ✓ Add-on $$ Default design config, policy templates ✓ ✓ Custom design network configuration template ✓ ✓ Custom design security policy
Slide 62: Lumen managed service wrapper details
Lumen managed service wrapper details Pro-managed Self-managed Managed service Monitoring - device, WAN, LAN interface only, SASE Service ✓ ✓ Availability management via Lumen or vendor platform ✓ ✓ Notification – Self-service on vendor or Lumen platform ✓ ✓ Notification - Auto ticket ✓ Portal rep
Slide 63: Self-managed service design and implementation add-ons
Self-managed service design and implementation add-ons • Discover customer network/assets through TDG/ slider schedules • Customize network profiles • Customize security policy • Custom design site profile • Configuration and policy conversion • Standard project plan template • Build config in vendo
Slide 64: Self-managed service single event support add-ons
Self-managed service single event support add-ons Add-on product name Description • Five changes/per month. Change management • Change requests will be made in the SASE Manager. Patch management • Lumen guided assistance for upgrade/downgrade for system patches. • Automated weekly backup per site or
Lumen Technologies — Investor Presentation (October 2023) on 6ix