Nu Holdings Ltd. · NYSE:NU

Nu — Q1 2023 Earnings Presentation

55 slides from Nu's earnings presentation, May 15, 2023

  1. Slide 1: Q1 2023 Earnings Presentation

    Q1 2023 Earnings Presentation May 15, 2023 First Quarter 2023 Results 1

  2. Slide 2: Disclaimer

    Disclaimer This presentation speaks at the date hereof and the Company is under no obligation to update or keep current the information contained in this presentation. Any information expressed herein is subject to change without notice. Any market or other third- party data included in this present

  3. Slide 3: Continued Growth Of The World's Largest Digital Banking Platform

    Continued Growth Of The World's Largest Digital Banking Platform 80MM 79.1MM 90.0 April’23 Customers +33% YoY 79.1MM Customers Open Finance 74.6 46% of Adult Population of Brazil 80.0 SME 1st Street Mode 70.4 82% Monthly Activity Rate 70 .0 65.3 Ultraviolet CC Bank Slip Pay 59.6 PIX BNPL US$ 1.6 BN

  4. Slide 4: Continued Compounding Of Growth, With Meaningful Switch To Profitability

    Continued Compounding Of Growth, With Meaningful Switch To Profitability Customers (MM) Revenues (US$ MM) Gross Profit (US$ MM) Net Income (Loss) (US$ MM) CAGR: 147% CAGR: 128% CAGR: N/A CAGR: 46% FXN FXN FXN 650.9 141.8 1,618.7 79.1 2.1 x 74.6 6.6 x 5.6x 578.3 1,450.5 70.4 65.3 1,306.9 59.6 1,157.5

  5. Slide 5: Significant Growth Ahead In Terms of Customer Penetration

    Significant Growth Ahead In Terms of Customer Penetration Our target countries account for nearly 2/3 of the population of Latin America Customer Penetration Nu’s share of Adult Population Total Adult 171M Population 96M 40M 46% 3% 2% 9 years 3 years 2 years Brazil Mexico Colombia First Quarter 2023

  6. Slide 6: Significant Growth Ahead In Terms of Product Penetration

    Significant Growth Ahead In Terms of Product Penetration We are in the first minute of penetrating a US$1 trillion1 market cap industry Profit pool for key products The Profit Pool of our Three Geos is Estimated at US$140 Billion Brazil, Mexico and Colombia Revenues net of cost of funds, cost of ris

  7. Slide 7: Significant Profitability Ahead

    Significant Profitability Ahead Our digital banking model provides for massive operating leverage Best-in-Class Efficiency Monthly ARPAC & Cost to Serve (US$) Information presented in both charts is for Brazil only ARPAC Cost to Serve 8.4 7.9 7.8 8.0 NII + F&C (US$MM) Costs (US$MM) 1,086.5 Efficienc

  8. Slide 8: Significant Profitability Ahead (cont'd)

    Significant Profitability Ahead (cont’d) Brazil starting to demonstrate the earnings power of our digital banking platform Financial Metrics Performance Q1’22 Q2’22 Q3’22 Q4’22 Q1’23 FY21 FY22 (US$M) 813 1,115 1,227 1,351 1,507 1,647 4,506 Revenues 205% 281% 158% 110% 87% 132% 159% YoY FXN 877 1,158

  9. Slide 9: 1Q'23 Results

    1Q’23 Results First Quarter 2023 Results 9

  10. Slide 10: Our Model Powers Our Earnings Generating Formula

    Our Model Powers Our Earnings Generating Formula Rapidly Growing Increasing Revenue Low Cost Substantial Customer Base Per Customer Operating Platform Earnings Power ACTIVE CUSTOMERS ARPAC COST TO SERVE First Quarter 2023 Results 10

  11. Slide 11: Strong Customer Acquisition and Activity Rate Improvement Continue

    Strong Customer Acquisition and Activity Rate Improvement Continue YoY: 33% Customers (MM) Active Customers YoY: 40% Active Customers 46.5 52.3 57.4 61.2 64.9 (MM) 79.1 74.6 70.4 65.3 59.6 Activity Rate 81.9% 82.1% (%) 81.6% 80.2% 78.0% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 11 Not

  12. Slide 12: Compounding Effect of More Engagement And More Cross-sell Driving ARPAC Expansion

    Compounding Effect of More Engagement And More Cross-sell Driving ARPAC Expansion Active Customers Using NuAccount Number of Products Per Monthly ARPAC by Quarterly Cohort as their Primary Banking Account (%) Active Customer (US$ | FX Neutral) US$ month/ Avg. monthly ARPAC of $8.6/month while some 7

  13. Slide 13: Solid Revenue Growth Sustained by Customer Addition and ARPAC Expansion

    Solid Revenue Growth Sustained by Customer Addition and ARPAC Expansion ARPAC (US$) Revenues (US$MM) YoY: 30% YoY: 87% FXN FXN 1,619 8.6 7.9 8.2 1,451 7.8 1,307 6.7 1,158 877 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: Amounts are presented in US dollars and growth rates on a

  14. Slide 14: Compounding Effect of Customer Growth and Higher Limits Driving Up Purchase Volume

    Compounding Effect of Customer Growth and Higher Limits Driving Up Purchase Volume Purchase Volume (US$BN) Purchase Volume per Customer (US$) Prepaid Cards YoY: 48% FXN US$ month/ customer Credit Cards FXN $350 Credit Card: 44% FXN Prepaid Card: 55% FXN 23.8 23.3 21.2 $300 20.0 8.7 8.2 $250 15.9 7.6

  15. Slide 15: Strong Performance of Credit Cards Coupled with Personal Loan Reacceleration

    Strong Performance of Credit Cards Coupled with Personal Loan Reacceleration Total Portfolio (US$BN) Total Portfolio (%) Personal Loans YoY: 54% Personal Loans Credit Cards FXN Credit Cards Credit Card: 64% FXN Personal Loans: 21% FXN 12.8 23% 21% 20% 18% 18% 11.3 2.3 9.7 2.0 8.8 9.1 1.9 2.0 2.0 77%

  16. Slide 16: Gap to the Market on Interest Earning Portfolio Narrows as Nu Expands Financing Features

    Gap to the Market on Interest Earning Portfolio (IEP) Narrows as Nu Expands Financing Features Credit Card IEP Evolution (% of Total Receivables) Nu Interest Earning Installments Balance Nu Revolving Balance Nu Non-Interest Earning Balance Market Interest Earning Installments Balance Market Revolvin

  17. Slide 17: Personal Loan Origination Rebounds as Unit Economics Prove Resilient

    Personal Loan Origination Rebounds as Unit Economics Prove Resilient Origination (R$Bn) YoY: 40% BRL 6.3 4.8 5.0 4.5 4.6 Credit Yield (%) 5.6% 5.5% 5.7% 5.3% 4.0% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 17 Note 1: Amounts are presented in BRL. Note 2: Credit Yield is the average rat

  18. Slide 18: Solid Funding Cost and Deposits Volumes Follow Seasonal Pattern

    Solid Funding Cost and Deposits Volumes Follow Seasonal Pattern Deposits (US$Bn) YoY: 34% FXN 15.8 15.8 14.0 12.6 13.3 Cost of Funding as a % of CDI 98% 98% 95% 78% 81% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 18 Note 1: Amounts are presented in US dollars. Note 2: Rates presented ar

  19. Slide 19: NIM Expanded Sequentially Driven By Better Credit Mix And Rising Loan-to-Deposit Ratio

    NIM Expanded Sequentially Driven By Better Credit Mix And Rising Loan-to-Deposit Ratio NII (US$MM) & NIM (%) YoY: 138% FXN 815.3 688.0 15.7% NIM 527.4 (%) 445.5 13.5% 346.4 11.1% 9.7% 8.5% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: ‘NII’ (Net Interest Income) is calculated as Interest income and gains (l

  20. Slide 20: Cost to Serve Remains Under Control and Underscores Operating Leverage Potential

    Cost to Serve Remains Under Control and Underscores Operating Leverage Potential Cost to Serve per Active Customer(US$) YoY: 14% FXN Adjusted by one-off: 0% 0.9 0.8 0.8 0.8 0.8 0.7 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: Amounts are presented in US dollars and growth rates on an FX Neutral basis. For

  21. Slide 21: Gross Profit Growth Path Remains Strong and Margin Expansion Continues

    Gross Profit Growth Path Remains Strong and Margin Expansion Continues Gross Profit (US$MM) YoY: 124% FXN 650.9 578.3 427.0 Gross Profit Margin 363.5 39.9% 40.2% (%) 294.1 33.5% 32.7% 31.4% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 21 Note 1: Amounts are presented in US dollars and gr

  22. Slide 22: Improving Operating Leverage as Business Scales

    Improving Operating Leverage as Business Scales Efficiency 91.6% NII + F&C (US$MM) Costs (US$MM) Efficiency Ratio Efficiency Ratio Ex. SBC 1,178.5 75.8% 72.7% 72.3% 1,043.0 68.6% 65.6% 847.0 750.0 60.7% 57.4% 604.2 58.2% 56.1% 55.1% 459.0 52.7% 379.5 50.2% 47.4% 278.9 45.8% 213.3 41.0% 39.0% (195.3)

  23. Slide 23: Sequential Improvement in Both Net Income and Adjusted Net Income

    Sequential Improvement in Both Net Income and Adjusted Net Income Net Income (US$MM) Net Income (Loss) Adj. Net Income (Loss) 182.4 113.8 63.0 141.8 17.0 58.0 10.1 7.8 (45.1) (29.9) Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 23 Note 1: Q4’22 Net Income excludes the effect of the one-ti

  24. Slide 24: Best-In-Class Cost Structure Lays Foundation For Sustainable Long-Term Differentiation

    Best-In-Class Cost Structure Lays Foundation For Sustainable Long-Term Differentiation The Four Cost Pillars of Retail Financial Services COST TO ACQUIRE COST TO SERVE COST OF RISK COST OF FUNDING $6.5 <$1 5.5% $15.8Bn Per Customer Monthly Avg. per Active Consumer Finance Deposits Customer Delinquen

  25. Slide 25: Q1'23 Credit Underwriting

    Q1’23 Credit Underwriting First Quarter 2023 Results 25 First Quarter 2023 Results 25

  26. Slide 26: Delinquency Largely Followed Seasonal Patterns in Q1'23

    Delinquency Largely Followed Seasonal Patterns in Q1’23 15-90 NPLs 90+ NPLs Historical Q1 15-90 Historical Q1 90+ NPL NPL Seasonality Seasonality +80 bps 0 bps 6.2% 6.0% 5.6% 6.2% 5.3% 5.0% 5.1% 5.6% 5.5% 4.4% 4.4% 4.2% 5.1% 5.2% 5.2% 5.0% 5.1% 5.1% 5.1% 5.0% 5.0% 3.7% 4.9% 3.9% 3.9% 4.7% 3.7% 3.7%

  27. Slide 27: Nu Has Shown Superior Credit Underwriting Across Income Bands For Credit Cards

    Nu Has Shown Superior Credit Underwriting Across Income Bands For Credit Cards Nu NPL 90+ By Income Band | Defined by Minimum Wage (MW) Market % Adult Population <1x MW 35% 1x to 2x MW 33% 2x to 3x MW 15% 15.3% 11.5% 10.7% 8.3% 8.8% 6.7% 7.4% 6.8% 5.5% 5.8% 5.9% 5.3% Jan 19 Mar 23 Jan 19 Mar 23 Jan

  28. Slide 28: Sequential Risk-Adjusted NIM Improvement Shows Effective Pricing for Risk

    Sequential Risk-Adjusted NIM Improvement Shows Effective Pricing for Risk Credit Loss Allowance & Risk Adj. NIM 474.8 415.2 375.2 6.6% 338.5 Risk Adj. 5.4% 275.7 NIM (%) 199.7 3.2% 127.0 71.3 82.7 2.3% 2.6% 2.0% 1.7% 1.3% 2.1% Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: ‘CLA’ stand

  29. Slide 29: Wrapping up

    Wrapping up First Quarter 2023 Results 29 First Quarter 2023 Results 29

  30. Slide 30: We Have Built Capabilities that Enable us to Aim Much Higher

    We Have Built Capabilities that Enable us to Aim Much Higher One of the most valuable and loved brands in Latin America, strengthened Brand by the largest NPS of any company in the region One of the largest consumer bases of Latin America, which enables us to Scale have one of the lowest cost struct

  31. Slide 31: Our Road Ahead

    Our Road Ahead Money Platform Individual Business Customers Customers A relevant, loved and The most efficient frequently-used app Financial Services Non-Financial Services channel to convert A full set of best-in-class and A marketplace that offers partners' millions of shoppers The most efficient

  32. Slide 32: Q&A

    Q&A First Quarter 2023 Results 32

  33. Slide 33: Appendix

    Appendix First Quarter 2023 Results 33

  34. Slide 34: Capital and Liquidity Positions

    Capital and Liquidity Positions Capital Position (US$Bn) Liquidity Position (US$Bn) Nu Holdings Cash & Equivalents Capital Excess 4.1 Capital Requirement LDR 33% >3x ~3x 2.4 1.7 15.8 1.3 0.6 0.6 0.5 1.1 1.1 5.2 0.8 NuFIN Capital Position Prudential Conglomerate Nu Holdings Interest Earning Portfolio

  35. Slide 35: Evolution of Formation Ratios

    Evolution of Formation Ratios NPL Formation Stage 3 Formation 3.0% 3.2% 2.9% 2.9% 2.9% 3.4% 2.5% 2.6% 2.6% 3.1% 3.2% 3.1% 2.9% 2.7% 2.6% 2.1% 2.5% 1.9% 2.0% 1.9% 1.8% 1.7% 2.3% 1.6% 1.6% 1.6% 1.9% 2.0% 1.9% 2.0% 2.0% 1.9% 2.3% 1.7% 1.6% 2.5% 1.1% 0.9% 1.1% 0.9% 0.4% 0.4% Consumer Finance Consumer Fi

  36. Slide 36: Evolution of Coverage Ratios

    Evolution of Coverage Ratios Coverage Ratio Over Total Balance Coverage Ratio Over NPL 90+ 262.6% 263.9% 257.5% 11.6% 242.5% 238.0% 235.2% 10.6% 10.9% 223.0% 213.3% 9.7% 11.2% 208.6% 199.0% 9.0% 9.1% 8.8% 8.7% 8.6% 174.6% 180.3% 8.1% 173.0% 170.0% 7.7% 7.9% 7.8% 150.7% 7.4% 7.5% 189.5% 7.2% 139.3% 6

  37. Slide 37: Nu Has Shown Superior Credit Underwriting Across Income Bands For Consumer Finance

    Nu Has Shown Superior Credit Underwriting Across Income Bands For Consumer Finance Nu NPL 90+ By Income Band | Defined by Minimum Wage (MW) Market % Adult Population BASED ON INTERNAL ESTIMATES <1x MW 35% 1x to 2x MW 33% 2x to 3x MW 15% 15.2% 12.5% 11.8% 8.3% 8.8% 6.7% 9.4% 9.0% 7.6% 5.5% 5.8% 5.3%

  38. Slide 38: Credit Card: Superior Asset Quality Even Adjusted by Growth

    Credit Card: Superior Asset Quality Even Adjusted by Growth Nu LAGGED NPL 90+ By Income Band | Defined by Minimum Wage (MW) Market % Adult Population 18.0% <1x MW 35% 1x to 2x MW 33% 16.6% 2x to 3x MW 15% 12.2% 11.7% 10.9% 10.4% 12.1% 8.5% 10.4% 8.2% 5.9% 6.1% Jan 20 Mar 23 Jan 20 Mar 23 Jan 20 Mar

  39. Slide 39: Consumer Finance: Superior Asset Quality Even Adjusted by Growth

    Consumer Finance: Superior Asset Quality Even Adjusted by Growth Nu LAGGED NPL 90+ By Income Band | Defined by Minimum Wage (MW) Market % Adult Population BASED ON INTERNAL ESTIMATES <1x MW 35% 19.3% 1x to 2x MW 33% 2x to 3x MW 15% 16.8% 12.2% 11.7% 11.6% 13.3% 13.1% 12.3% 8.5% 8.4% 7.7% 6.0% Jan 20

  40. Slide 40: Evolution of Credit on an FX Neutral basis

    Evolution of Credit on an FX Neutral basis Total Portfolio (US$Bn, FX Neutral) Personal Loans Credit Cards YoY: 54% FXN 12.8 11.7 2.3 10.4 2.1 9.5 8.3 2.0 2.0 1.9 10.5 9.7 8.3 7.4 6.4 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Credit Cards: 64% FXN | Personal Loans: 21% FXN First Quarter 2023 Results 40 Note 1:

  41. Slide 41: Strong Unit Economics Across All Credit Portfolios

    Strong Unit Economics Across All Credit Portfolios Credit Cards Cumulative Gross Profit Margin Personal Loans Cumulative Gross Profit Margin (as % of Revenues minus cost of funding) (as % of Revenues minus cost of funding) 100% 100% 80% 80% 60% 60% 40% 40% 20% 20% 0% 0% 1 5 9 13 17 21 25 29 33 37 41

  42. Slide 42: Solid Revenue Growth Sustained by Customer Addition and ARPAC Expansion

    Solid Revenue Growth Sustained by Customer Addition and ARPAC Expansion ARPAC (US$, FX Neutral) Revenues (US$MM, FX Neutral) YoY: 30% YoY: 87% FXN FXN 1,618.7 8.3 8.6 8.1 1,476.5 7.6 1,340.7 6.6 1,126.5 867.5 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: Amounts and growth rate

  43. Slide 43: Compounding Effect of Customer Growth and Higher Limits Driving Up Purchase Volume

    Compounding Effect of Customer Growth and Higher Limits Driving Up Purchase Volume Purchase Volume (US$Bn, FX Neutral) Prepaid Cards YoY: 48% Credit Cards FXN 24.3 23.3 21.7 19.5 8.8 8.2 15.8 7.7 6.8 5.3 15.5 15.1 12.7 14.0 10.5 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Prepaid Card: 55% FXN | Credit Card: 44%

  44. Slide 44: NIM Expanded Sequentially Driven by Better Credit Mix and Rising Loan-to-Deposit Ratio

    NIM Expanded Sequentially Driven by Better Credit Mix and Rising Loan-to-Deposit Ratio NII & NIM (US$ (US$MM, & NIM FXN) MM, FX Neutral) (%) 815.3 700.3 15.7% 541.0 NIM (%) 433.6 13.2% 342.5 10.7% 8.9% 9.1% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: ‘NII’ (Net Interest Income) is calculated as Interest i

  45. Slide 45: Cost to Serve Remains Under Control and Underscores Operating Leverage Potential

    Cost to Serve Remains Under Control and Underscores Operating Leverage Potential Cost to Serve per Active Customer (US$, FX Neutral) YoY: 14% FXN YoY: Adjusted 0% 0% by one-off: FXN 0.9 0.8 0.8 0.8 0.8 0.7 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Note 1: Amounts and growth rates are presented on an FX Neutral

  46. Slide 46: Gross Profit Growth Path Remains Strong and Margin Expansion Continues

    Gross Profit Growth Path Remains Strong and Margin Expansion Continues Gross Profit (US$MM, FX Neutral) YoY: 124% FXN 650.9 588.7 438.0 40.2% 353.8 39.9% 290.8 33.5% 32.7% 31.4% Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 First Quarter 2023 Results 46 Note 1: Amounts and growth rates are presented on an FX Neutra

  47. Slide 47: Portfolio Growth Continues To be the Main Drive of Provision Balance Increase

    Portfolio Growth Continues To be the Main Drive of Provision Balance Increase Provisions Bridge (US$MM, FXN) (6) 163100% 221 141600% 1,632 1,416 0% 0% Q4'22 ECL Growth Risk Q1'23 ECL First Quarter 2023 Results 47 Note 1: The information presented is for Nu Holdings and includes both credit card and

  48. Slide 48: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations Adjusted Net Income (Loss) is defined as profit (loss) attributable to shareholders of the parent company for the period, adjusted for the expenses and allocated tax effects on share-based compensation. Adjusted Net Income (Loss) is presented because

  49. Slide 49: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations As reported Nu Holdings - Consolidated For the three months ended March 31, Adjusted Net Income (Loss) (US$ million) 2023 2022 Profit (Loss) attributable to shareholders of the parent company 141.8 (45.1) Share-based compensation 65.2 77.7 Allocated

  50. Slide 50: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations Q4’22 Metrics adjusted by the CSA cancellation Nu Holdings - Consolidated For the three months ended December 31, 2022 As presented in the CSA termination As presented in the US$ million financial statements adjustment earnings presentation Net incom

  51. Slide 51: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations Equity and Annualized ROE US$ million Reconciliation Nu Holdings - Consolidated Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 FY21 FY22 Total equity at the end of the period 4,790.6 4,738.2 4,752.7 4,890.8 5,208.5 4,442.5 4,890.8 Net Income (Loss) for the period (45

  52. Slide 52: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations Equity and Annualized ROE US$ million Reconciliation Brazil - Consolidated Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 FY21 FY22 Total equity at the end of the period 822.4 1,037.5 1,482.5 1,694.5 2,047.8 756.7 1,694.5 Net Income (Loss) for the period (11.7) 24.7

  53. Slide 53: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations FX Neutral measures are prepared and presented to eliminate the effect of foreign exchange, or “FX,” volatility between the comparison periods, allowing management and investors to evaluate our financial performance despite variations in foreign curr

  54. Slide 54: Non-IFRS Financial – Measures and Reconciliations

    Non-IFRS Financial – Measures and Reconciliations FX Rates - On a monthly basis, Nu translates its subsidiaries figures from their individual functional currency into Nu Holdings functional currency, the U.S. Dollars ("US$"), following the requirements of IAS 21 "The Effects of Changes in Foreign Ex

  55. Slide 55: www.investors.nu investors@nubank.com.br

    www.investors.nu investors@nubank.com.br First Quarter 2023 Results 55

Nu Holdings — Q1 2023 Earnings Presentation on 6ix