Natwest — Royal Bank of Scotland Group — Investor Presentation (July 2017)

5 slides from Natwest's investor presentation, Jul 31, 2017

Slide 1: RBS Shareholder Event
RBS Shareholder Event Monday 31 July 2017 London Information classification: Internal
Slide 2: Penny Hughes, Chairman, Sustainable Banking Committee
Penny Hughes Chairman, Sustainable Banking Committee Information classification: Internal 2
Slide 3: Sustainable Banking Committee
%£RBS Sustainable Banking Committee Support the Board in overseeing, supporting and challenging actions being taken by management to run the bank as a sustainable business, capable of generating long term value for its stakeholders. Priorities of customer experience, supporting sustainable growth an
Slide 4: Les Matheson, CEO Personal & Business Banking
Les Matheson CEO Personal & Business Banking Information classification: Internal 4
Slide 5: Our customer-focused strategy continues to provide positive momentum
Our customer-focused strategy continues to provide positive momentum We have delivered strong results in 2016/17 #1 mobile app in the UK Improving NPS: 131 £30bn in gross new market mortgage lending2 to help more customers own their own home +18% operating profit3 On track to deliver CEC 2 Engagemen