Slide 1: Redefining Business Services - Exchange Intimation Letter
Redefining Business Services May 28, 2026 To: To: BSE Limited (BSE) National Stock Exchange of India Limited Corporate Relationship Department (NSE) Phiroze Jeejeebhoy Towers, Listing Department 25th Floor, Dalal Street, Exchange Plaza, 5th Floor, Plot No. C/1, Mumbai - 400001 G Block, Bandra Kurla
Slide 2: Leading Integrated Business Service Platform
Updater Services Limited Leading Integrated Business Service Platform Investor Presentation May 2026
Slide 3: Safe Harbor
Safe Harbor This presentation has been prepared by and is the sole responsibility of Updater Services Limited (the “Company”). By accessing this presentation, you are agreeing to be bound by the trailing restrictions. This presentation does not constitute or form part of any offer or invitation or i
Slide 4: Contents
Contents 1 Q4 & FY26 Financial Highlights 2 Segment Highlights 3 Why UDS 4 Key Growth Strategies 5 Industry Outlook 6 Historical Financials
Slide 5: Q4 & FY26 Financial Highlights
Q4 & FY26 Financial Highlights
Slide 6: Key Financial & Operational Highlights – FY26
Key Financial & Operational Highlights – FY26 Revenue 1Adjusted EBITDA Adjusted EBITDA Margin PAT ₹ 29,602 Mn. ₹ 1,759 Mn. 5.9% ₹ 828 Mn. Key Updates 1ROCE ✓ IFM segment delivered highest-ever annual revenue, with growth momentum back Net Debt to Equity on track driven by new client additions and ra
Slide 7: Q4 FY26 Financial Highlights
Q4 FY26 Financial Highlights Total Revenue Total Revenue (IFM) Total Revenue (BSS) (₹ Mn.) (₹ Mn.) (₹ Mn.) +3% 67% 69% 33% 31% +5% -1% 7,256 7,496 4,895 5,149 2,361 2,347 Q4 FY25 Q4 FY26 Q4 FY25 Q4 FY26 Q4 FY25 Q4 FY26 EBITDA Profit After Tax (PAT) Earnings Per Share (₹ Mn.) (₹ Mn.) (₹) 7.2% 6.6% IF
Slide 8: FY26 Financial Highlights
FY26 Financial Highlights Total Revenue Revenue (IFM) Revenue (BSS) Adjusted EBITDA1 (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ (₹ Mn.) 66% 67% 34% 33% +7% 7.3% 5.9% IFM 29,602 +10% +1% 27,717 BSS 18,196 19,945 9,521 9,657 2,022 1,759 1,085 905 937 854 FY25 FY26 FY25 FY26 FY25 FY26 FY25 FY26 6.0% 9.8% 4.5% 8.8% Prof
Slide 9: Segment Wise Highlights - IFM
Segment Wise Highlights - IFM Segment Wise Split Sector Wise Revenue Contribution Customer Concentration 6.0% 5.4% 0.7% 7.1% 7.8% 15.0% 29.8% 6.1% 33.6% 4.8% 13.4% 2.7% 11.9% 26.9% 92.2% 36.6% Industrial IT/ITES IFMS Others Education Top 10 Next 40 Others Hospitality BFSI Manufacturing / Engineering
Slide 10: Segment Wise Highlights - BSS
Segment Wise Highlights - BSS Segment Wise Split #Sector Wise Revenue Contribution Customer Concentration 5.1% 4.5% 4.9% 1.1% 8.3% 29.9% 21.8% 31.7% 0.6% 14.4% 73.7% 80.0% 23.9% Sales Enablement Services Technology services IT/ITES BFSI Top 10 Next 40 Others Audit & Assurances RETAIL Others Employee
Slide 11: Q4 & FY26 Profit & Loss Statement
Q4 & FY26 Profit & Loss Statement Particulars (₹ Mn.) Q4 FY26 Q4 FY25 Y-o-Y Q3 FY26 Q-o-Q FY26 FY25 Y-o-Y Total revenue from operations 7,495.7 7,256.0 3% 7,704.7 -3% 29,602.0 27,717.3 7% • One-time provision relating to receivables at Avon of ₹201 Mn. in Q3FY26 and ₹ 222 Cost of services and other
Slide 12: Consolidated Balance Sheet
Consolidated Balance Sheet EQUITY & LIABILITIES (₹ Mn.) Mar-26 Mar-25 ASSETS (₹ Mn.) Mar-26 Mar-25 Equity Share Capital 669.5 669.5 Property, plant and equipment 622.0 649.7 Other Equity 9,853.8 8,912.4 Capital Work in Progress 0.0 7.6 Goodwill 1,947.9 1,947.9 Equity attributable to equity holder of
Slide 13: Consolidated Cash Flow Statement
Consolidated Cash Flow Statement Cash Flow Statement (₹ Mn.) Mar-26 Mar-25 Net Profit Before Tax 960.8 1,447.3 Adjustments for: Non - Cash Items / Other Investment or Financial Items 716.6 408.6 Operating profit before working capital changes 1,677.4 1,855.9 Changes in working capital -54.5 -879.2 C
Slide 14: Why UDS...
Why UDS...
Slide 15: Awards & Accreditations
Awards & Accreditations Awards & Accreditions of UDS Denave Athena Matrix Avon India’s Top 50 Best Awards & Workplaces for Women 2025 Accreditations of Key Malaysia’s Best Employer Subsidiaries Brands 2025 Forrester Asia B2B Program of Intellibank the Year Best AI Initiative of the Year at the CRN C
Slide 16: About Us
About Us Leading Integrated Business Services Platform - Unique mix of businesses transforming from only IFM to integrated platform with BSS Transformed into an integrated business services platform offering IFM services and BSS led through strategic acquisitions and Organic Growth PAN-India presenc
Slide 17: Journey so far
Journey so far IFM & Others BSS Global - Aviation Training Center & Avon - Transport Feminine Business Hygiene BPO-tele calling FY2025 Sales FY2024 Enablement FY2023 Employee Avon expanded Background Check , its market into Soft Services Took the Audit & Assurance FY2022 Acquired company into Transp
Slide 18: Integrated Facility Management (IFM) & Other Services
Integrated Facility Management (IFM) & Other Services Soft Services Production Support Engineering Services Institutional Catering Services Mechanical, electrical, and plumbing Housekeeping and cleaning Material handling, material Catering and food (MEP) services. Also referred to as services, disin
Slide 19: Business Support Services (BSS)
Business Support Services (BSS) Sales Enablement Services Audit & Assurances Employee Background Serving global customers across multiple industries including Services such as supply chain audit including Verification Check Services information technology / information technology enabled services, w
Slide 20: Leading Integrated Business Services Platform
Leading Integrated Business Services Platform Integrated Updater Facility Business Support Services Limited Management Services (BSS) (IFM) & Other Services IFM | Integrated Facility 2 BSS | Audit & Assurance BSS | Sales Enablement 1 1 Management (Matrix Business Services) (Denave & Athena BPO) BSS
Slide 21: PAN INDIA presence with large and efficient workforce
PAN INDIA presence with large and efficient workforce Customer Locations Widespread network with 56 points of ...gives the company competitive advantage 4,000+ presence… over its peers in several aspects (excluding staffing locations) Preferred Ability to provide services for companies Service UDS S
Slide 22: Track record of successful acquisitions and seamless integration
Track record of successful acquisitions and seamless integration of high margin businesses… Selective Strategic acquisitions as means to expand the operations in value added business support services space ✓ Focus has been to acquire companies and businesses with offerings that are complementary and
Slide 23: Denave at a Glance
Denave at a Glance Service Offerings About Denave and its Offerings Key Industries Served Key Clients Include Denave is the pioneer of B2B sales enablement strategy. Today, the Company works closely with industry-leading clients to implement a transformational approach aimed at enabling Sales Intell
Slide 24: Matrix at a Glance
Matrix at a Glance Service Offerings Description of Offerings Key Industries Served Key Clients Include • Comprehensive Checks: Covers identity, address, education, employment history, criminal records, and reference verification • Technology-Driven Process: Uses digital tools for faster turnaround
Slide 25: Athena at a Glance
Athena at a Glance Service Offerings Description of Offerings Key Industries Served Key Clients Include • Lead Generation & Conversion: Contacts potential customers to generate interest and convert leads into sales across various sectors • Cross-Selling & Upselling: Promotes additional or higher-val
Slide 26: Experienced Board
Experienced Board… Strong standards of corporate governance with experienced directors on board ✓ One of the founding Directors of the Company ✓ B.Com from Sydenham College of Commerce and Economics, University of Bombay, and Diploma in Systems Management ✓ 30 years of experience in the service sect
Slide 27: Why UDS...
Why UDS… Unique Integrated Business Support Highly experienced IFM Services Platform with widest offerings in management team with + the Industry support from PE investors BSS Long standing presence in India Technology at the forefront of has helped us gain an our current and future understanding of
Slide 28: Key Growth Strategies
Key Growth Strategies Retain, strengthen Introduce new Continue to Grow market share Pursue Inorganic and grow products and improve operating in key segments Growth customer base services margins ✓ Focus on deepening ✓ Existing customer ✓ Catering to existing ✓ Changing business ✓ Strategic acquisit
Slide 29: CSR Activities
CSR Activities
Slide 30: Empowering Communities through our CSR Activities
Empowering Communities through our CSR Acitivites Digital Pathshala: ✓ Empowering 100+ children with special needs in Ghaziabad through a new tech lab Animal Welfare Activities: ✓ Backed stray animal shelters in Noida and Bangalore Shop for Good ✓ Support eco-friendly products by marginalized women
Slide 31: Industry Outlook
Industry Outlook
Slide 32: Outsourced IFM Market in India
Outsourced IFM Market in India | Growth momentum to aid UDS' leading position ... IFM: Well diversified market in terms of end customers… …a large portion of which is currently being served in-house… ResidentialEducation Others Overall IFM Market 5% 4% 2% Healthcare Industrial 9% 34% Outsourced Reta
Slide 33: Move towards organized integrated players
... further aided by the move towards organized integrated players Increase in Share of Outsourced IFM Preference for Organized/Integrated Consolidation on the rise services Players IFM: IN-HOUSE VS OUTSOURCED SERVICES The market is now shifting from single IFM Un-Organized vs Organized service cont
Slide 34: BSS Industry | Emerging Segment with increasing outsourcing potential
BSS Industry | Emerging Segment with increasing outsourcing potential Driven by growth in these verticals the Key verticals comprising the ~ ₹ 7,115 Cr BSS Segment and their BSS segment is expected to grow at pie share ~15.3% CAGR during FY23-FY28P Sales Enablement Airport Ground BSS Market Size Bus
Slide 35: UDS well placed with wide service offerings, onboarded through acquisitions
UDS well placed with wide service offerings, onboarded through acquisitions Sales Enablement Employee Background Mailroom and Warehouse Business Process Airport Ground Services Verification Management Audits & Assurance Handling Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growth Trend (₹ Crs.) Growt
Slide 36: Integrated Business Services Platform with wide-range of services offered
Integrated Business Services Platform with wide-range of services offered Retail/Trade/Channel Audits & Assurances Waste Management Emergency Services Mail Room Services Production Support Background Checks Feminine Hygiene Sales Enablement Security Services Food & Catering Capital Projects Airport
Slide 37: Historical Financials
uds Redefining Business Services Historical Financials
Slide 38: Demonstrated Record of Robust Financial Performance
Demonstrated Record of Robust Financial Performance Total Revenue Revenue (IFM) Revenue (BSS) EBITDA (₹ Mn.) (₹ Mn.)^ (₹ Mn.)^ (₹ Mn.) 80% 72% 67% 66% 67% 20% 28% 33% 34% 33% 6.2% 5.0% 6.4% 7.3% 5.9% +19% +13% +33% 29,602 +17% 24,680 27,717 21,121 18,196 19,945 8,117 9,521 9,657 14,979 15,288 16,563
Slide 39: Historical Consolidated Profit & Loss Statement
Historical Consolidated Profit & Loss Statement Particulars (₹ Mn.) FY26 FY25 FY24 FY23 FY22 Total Revenue from Operations 29,602.0 27,717.3 24,679.7 21,120.9 14,979.4 Cost of Services and Other RM 946.3 911.1 1,019.6 3,469.3 393.5 Employee benefits expense (incl. ESOP) 22,948.0 20,402.7 18,156.5 13
Slide 40: Historical Consolidated Balance Sheet
Historical Consolidated Balance Sheet EQUITY & LIABILITIES (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 ASSETS (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 Equity Share Capital 669.5 669.5 669.5 529.5 528.2 Property, plant and equipment 622.0 649.7 602.7 607.9 332.0 Other Equity 9,853.8 3,279.4 2,876.1
Slide 41: Historical Consolidated Cash Flow Statement
Historical Consolidated Cash Flow Statement Cash Flow Statement (₹ Mn.) Mar-26 Mar-25 Mar-24 Mar-23 Mar-22 Net Profit Before Tax 960.8 1,447.3 845.8 541.9 709.4 Adjustments for: Non - Cash Items / Other Investment 716.6 408.6 813.8 908.0 385.3 or Financial Items Operating profit before working capit
Slide 42: Thank You
THANK YOU Company: Updater Services Limited CIN: U74140TN2003PLC051955 Mr. Ram Praveen Radhakrishnan rampraveen.r@uds.in Website : www.uds.in Investor Relations: Strategic Growth Advisors Pvt. Ltd. CIN: U74140MH2010PTC204285 Mr. Deven Dhruva / Ms. Prachi Chhugani deven.dhruva@sgapl.net / prachi.chhu